Garage Door Repair Reviews in Columbus (Page 154)

Very good experience! Matt explained exactly what I needed and finished everything the same day. He then showed me all that he replaced and repaired. I was very impressed with Matt and how professional and quickly the job was completed. Very stress free!!

- Patti Haines

I really can't say enough good things about Precision Door Service. I called around 9:45a on 12/24/2020 and they had a technician(Matt E) come out to the house around 4:00p. He did a very thorough inspection of the door and found several other things wrong that I hadn't noticed and wrote up the estimate. Once he started the work he was done in a very quick time, he did an excellent job. He was very professional and detailed. They even called one time to see if they could come sooner, but unfortunately we could not make that happen. Truly a great company from the staff that answers the phones and makes the appointments to the staff that comes to the job site and performs the work. Would highly recommend using them and will use them again.

- Brian Benton

Jeff did a great job installing garage door. He was very thorough and explained everything as I had questions. He also helped with programming remotes. Great job!

- Gary Goetel

The company was very professional from the phone call for service till the time that the technican arrived. Walker was very courteous and professional. He was also very efficient with his time and had 2 new garage door openers and springs replaced in no time. Thank You Walker.

- Bob and Jeannine S

Great service. Fast, efficient and friendly!

- Carol Gravelle

Great job! Our garage door began jumping the track and needed replacement of 14 year old springs and improved gripped rollers. Of course this happened on the brink of a snowstorm! Tyler, our technician was timely, accurate, polite, socially distanced and wore a mask! Thank you Precision Door... excellent work and customer service!

- Angela Ramoutar

Technician arrived on time, went over all issues with me in a very understandable manner. Proposed repairs that were needed were within my budget and they had the job done in under 90 minutes. The technician then went over everything that had been proposed/completed and now my door closes properly, noise is almost non-existent and I have two openers! All in all, great job done by your technician(s). I would highly recommend your company to anyone.

- Diana Dempsey

Precision came to my house for estimate of tention springs that needed replaced and was able to replace two of them on the spot. Very fast service.

- BL

Dustin came out to my home today and he was absolutely helpful, friendly, knowledgeable and professional. I know customer service being in the filed for over 25 years and He is the epitome of Customer Service. I cannot tell you how refreshing it is to have that these days and in the time that we are living in. he gave me nothing but great service and information and I look forward to him servicing my garage in the near future.

- Charmaine Chambers

Tim did a great job. He arrived on time, and wore a mask all the time he was with us. That was important to me. He was professional and courteous. He showed us the options and answered our questions. He was not pushy. Great guy. Overall, we are pleased with your company. The lady who took my call was also helpful and courteous.

- Nicholas Asare

It was great to have Precision Door Service come out to assess my garage door. The gentle man called to confirm his appointment time. He arrived early and assessed the problem. The service provider told me what the issue was with garage door motor and provided factual wearing of it. He listened to my request for receiving estimate on new garage door opener. He did just that. He provided choices for the garage door opener and pricing. I'm glad to know Precision Garage Door was easy to access and assess my concerns. Even though Precision offers options to pay; I plan to utilize the service at a later date. Thank you!????

- Kimberly Stewart

Great job! Impressed!

- Bipin Desai

Quick response and great job fixing door. Technician took the time to explain issues with door and springs. Thanks

- Paul Hassett

Very responsive, came right away and the “sales” guy was quite nice. However he gave me three generic numbers, never itemized anything and said that’s the best he could do for me. He tried to add in things that weren’t really needed, even at the lowest option. Unfortunately, the cheapest option was 650$, and after asking around others, I was told I was being ripped off. Better yet, they even knew the name of the company without even me telling them, which goes to show their reputation. Called a local guy I was recommended by someone who flips homes, came out right away and it was fixed for half the price, 350$! Please support local, if you can, which I did more research. Oh, I was also told that I wouldn’t be charged an assessment fee, but was of 50$. Overall disappointing experience and wouldn’t recommend, there are much more reasonable places out there!

- Sara Dorman

Thank you Sara for taking the time to take our phone call this morning with management in regards to this experience you had. First we would like to apologize for providing this very disappointing service. At Precision we offer 100% Customer satisfaction and we hope that after the call we came up with a solution to make this right by you. We appreciate you giving us this opportunity and please feel free to reach out to us for any future concerns or questions.

Great experience. Called and talked to Chelsea, very nice lady, got me in same day. Kayne arrived an hour later, wore a mask the whole time, very friendly,did an inspection and gave me a number of options . He replaced everything but the door in an hour. I wouldn't use anybody else for garage door issues.

- Steve Heit

Tim Jr. Came out quickly to reprogram my remote, keypad, and on board control after the remote was stolen from my car. He was thorough and explained everything. No attempt to upsell. Charges were extremely reasonable.

- Nora Jones

Excellent experience all around. Rapid service response to my initial call as a new customer. Kayne was tremendous — knowledgeable, efficient, professional, and friendly. Best wishes for continued success!

- Scott T.

Matt was very personable and focused on the job. His promptness (he was early) and quickness were greatly appreciated.

- Michael Clark

I have used Precision Door once before. My technician notified me if his arrival. He was prompt, pleasant, and wore his mask. He diagnosed my door problem and had my door opener replaced quickly and neatly.

- Mary Amos

He was very efficient, polite and did a great job. I would recommend Precision to all my friends and family

- Ted Falter

Tyler was probably the nicest person we’ve ever had come service anything in our house. Super friendly and honest. Would definitely recommend!

- Robert & Elise Kirk

David, our service tech was just wonderful. He replaced our broken springs and installed a new opener. He set up both our cars to work with the new opener. He was very nice and showed us all we needed to know. I will recommend your company with no hesitation.

- Barbara & tom Jones

Knowledgeable, precise and super professional

- Ravi Maddula

Immediate response (same day) and great attention to my need. Tim was masterful in his work. He explained everything and provided excellent service. Only suggestion would be a little more attention to clean-up as I found some debris the following day (not much) and more up front information on any coupons for discounts. Highly recommend Precision!

- Rich Gandarilla

Easy to schedule, prompt response. Technician was very polite and professional. I highly recommend this company. Had spring assembly and opener replaced.

- Jeff Smedes

We scheduled them- and they came out that same morning! Matt was super friendly, efficient. He presented different options for a solution.

- Maria and Brent Oakes

Tim JR really knows his stuff. He explained everything to me easily, and replaced almost everything but the motor in such a short time. Definitely recommend.

- Latif Alostaz

I have used precision door each of the 3 times I S had problems with my door. They have always been professional, knowledgeable and communicate very effectively through the entire process. I have been very happy and will use them again.

- Mark Fate

Tech---Tim, Jr. Saturday service call. Spring broke. Punctual and Professional. We had called two previous companies and left voicemails on their "urgent" voicemail. Precision Garage had a live human being operator to help us and give us same day service. Very thorough at looking at all components of our system.

- Bob and Charmaine Seppeler

Our service tech, Tim, arrived about 2 hours after I called. He inspected our door in a few minutes and gave us our options. He then repaired our broken torsion spring in about 30 minutes. I was ready to pay for a job well done when he informed me that after speaking with the central office, they were going to waive the entire cost of the repair! Amazing! I will now donate that money to my local charities and food pantries. Thank you! #PayItForward

- Marcos Segovia