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about Precision Garage Door
Precision Garage Door of Columbushas received 5559 reviews, averaging 4.91 Stars:
Grove City, OH
Columbus, OH
I was just ripped off by this company. I ran into my door and needed a few repairs. They added many other charges and repairs to the bill. I spoke with another repairman who verified this but they had already started the work so I wasn't able to stop it. When I asked the repairman to stop and quote me on the work he had already done because I realized the price was too high he told me that he isn't able to raise the door to remove his items and gave me a breakdown of why it is that price which seemed like he was replacing too much unnecessary stuff. Then he "talked to him manager" and somehow was able to come down over $300. I was still ripped off even with that price so I am not happy. I'm thankful that they were able to come out over the weekend but also know that I could have saved at least a couple hundred dollars had I been able to wait until Monday.
- Elizabeth Walker
Thank you Elizabeth for taking my phone call today to go over your service experience. We offer 100% customer satisfaction and really hope we were able to come up with a good solution and help you feel more confident in our work as a company. If you have any of concerns please feel free to reach out to management directly.
Columbus, OH
I have used precision door in the past. They fixed my problem. I had to get a new door opening system. I trust this company. They did a nice job again. I think the price was fair. I would use this company again.
- Rebecca Weber
New Albany, OH
I would definitely recommend Precision to anyone who needs garage repair. Our technician Kayne was excellent.
- Tony Betta
Product:
Westerville, OH
The service was excellent and extremely responsive! I was offered an appointment for the same day when my door failed. Matt, my technician, was professional, provided my multiple options based on his assessment, and completed the work quickly once I made a decision of which option I wanted. After the work was completed, he walked me through everything so I was comfortable with the new opener and how it worked.
- John
Westerville, OH
I needed my garage door springs replaced. The technician, Dustin did a great job. He answered all of my questions and was done in one hour. My door is working so much better now than ever before. Much quieter. The price was very reasonable. I would highly recommend Precision for your service needs.
- Tim Ingle
Galloway, OH
11/20/2020; 5 Stars. Garage door spring broke 6am when leaving for work. Called and reached a live person at 6am - amazing! and scheduled a service tech who arrived at noon. Tech's name was Brian. Very knowledgeable, professional and engaging. Gave me different pricing options and quickly completed repairs. I will certainly recommend this company to neighbors and friends. Scott Creed.
- Scott Creed
Johnstown, OH
I called Precision after I attempted to fix my door control myself. They can out within the hour. Walker was polite curteous and knowledgeable. He took a look a the situation and provided me with Option. He install the selected option, quickly. I am truly happy with the results.
- Jeff Little
Galloway, OH
Excellent and timely service indeed!
- Steve Bryan
Product:
Westerville, OH
I had the best experience with Precision. My garage door broke and I noticed down the street was a Precision truck. I walked down and asked if they could take a look at it when they were finished. The guys came by and checked it out. They told me what was broken and that they only did installs but to call their company and someone would fix it right. I called and had an appointment the next morning. Gary came out to do our repair and was the best. He examined the garage door thoroughly. He explained everything that needed addressed. He gave me the priority list of what needed fixed now and what needed watched. He then priced it all out while explaining the differences. We chose a plan and he went to work fixing the door. I checked on him a little later and he told me that there had been an error loading his truck. But since that wasn't my fault he gave me a better part for the same price he quoted me. I was shocked. No many companies would have done that. We had a different garage door company sticker above our keypad. You know the ones when you need a number quick you call them. Well before he left I said Gary can you please put a Precision sticker up there so that I can ALWAYS call you guys. This was. a great experience.
- Timothy Wolfe
Columbus, OH
I was looking for door service to get a new lock on my door. Mr. Walker Furpahs came to my home. I had been told that I could not get have a power door. Walker told me he had everything on his truck to install what I needed and he would install it now. Walker is real pro five star tech. I am happy with what he did for me.
- Ronnie Monst
Columbus, OH
Jeff installed our door and could not have been nicer and more efficient! We love our new door!
- Michele Galloway
Pickerington, OH
I called Precision at 10:30am and they sent a technician out the same day within 3 hours. Jesse Burns the tech was knowledgeable. He work fast and at the end he explained how everything worked and he programed all the openers for me. I would highly recommend Precision Doors to my friends and family.
- Barry Gilbert
Product:
Powell, OH
We had two garage doors serviced and are very happy with the work that was performed. Our serviceman, Tim, was very informative and efficient.
- John Guerrieri
Service Provided:
Product:
Technicians: Tim Tomlinson Jr
Dublin, OH
Excellent service, spring broke late saturday afternoon. You guys came out same day and the garage door works better than ever. A+. Thank you.
- Chris Ventola
Product:
Dublin, OH
I was so impressed with precision door. I called on a Friday night and the technician was out first thing Saturday morning without an extra cost. He was polite and knowledgeable and repaired my garage quickly and for a low cost. I would highly recommend this company.
- Sara Rohde
Product:
Columbus, OH
Good work quick service Would have love to seem. Select of door and not buy the cheap door. Or different color. Or style. The installer were very professional and kind. New his job. Thanks for your service
- Willie Farris
Product:
Dublin, OH
Outrageous Very expensive
- Abdulkarim Elhabyan
Thank you for taking the time to leave us your feedback, Your feedback is very important to us and its very concerning to management your feedback about service. We left you a voicemail this morning if you could please give us a call back here at 614-532-2011 at your earliest convenience we would like to go over this and make this right by you immediately.
Product:
Delaware, OH
I called and within a few hours Matt came and checked the garage door and gave me the estimated cost. He fixed it while he was here and it's working like new. Great job. Matt was very clear about what was wrong with the door and was very pleasant to work with.
- Deb Pittenger
Columbus, OH
We were very pleased with the service we received fromMatt Eberly. He explained everything to us and answer all the questions we had. He was a very polite man. Thank you again Matt.
- Walt Raver
Sunbury, OH
Kayne did a wonderful repair. He represents the culture the Precision wants the public see. He could sell the product as well as install or repair. He's a keeper.
- Gary Saltus
Product:
New Albany, OH
Jesse serviced my garage door and he was remarkable! Competent, professional and very personable. He even gave me a can of lubricant and made sure everything was perfect.
- Phill Heit
Dublin, OH
Jesse Burns did a complete maintenance review of my 14 year old garage door. Upon completion of the review he explained everything in detail , prepared a draft of what items needed to be fixed ,with a cost break down and I had the option to choose what work I wanted him to do. I chose the entire package due to age of the door and the supporting equipment. Great service, very professional work and he was a very friendly representative of your company. In the future I will call Precision Door again and will refer your company to my friends as well. Thanks again for a GREAT JOB>
- T. Lyle
Product:
Dublin, OH
Jesse was professional and courteous
- Jason Diehl
Columbus, OH
Joshua Figueroa promptly came in our time of need. He was very informative and professional. He gave us several options to repair or replace, the cost of each option and the pros/cons of each. He was fast and friendly and will be calling Precision Door with all of our garage door needs.
- Aaron Johnson
Product:
Pickerington, OH
Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….
- Greg Lewis
Thank you for taking the time to leave us your feedback. We would like to address this concern and left you a voicemail this morning can you please give me a call back at 614-532-2011 at your earliest convenience.
Westerville, OH
Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
- Matt Whitehead
Product:
Powell, OH
They are the best! Knowledgeable, dependable, prompt, and kind!!
- Carolyn Edgell
Reynoldsburg, OH
I called at 3:30pm to schedule a service call for my broken garage door. I was expecting at least a day to get someone out, but Kayne was to the house by 4pm and we had a beautiful new door installed less than 24 hours later! I was impressed by the timely communication and updates via phone & email. Fantastic experience! Thank you!!
- Adam Landis
Product:
Columbus, OH
Excellent Service! Joshua was precise and attentive as well as informative. He is the reason why companies succeed. I will definitely refer all business to Percision!
- Elanore White
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Great service on my spring replacement. Friendly technician.
- James Nester