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Kayne S
Average: 4.83 stars
Kayne S's Bio:
Kayne has been a Garage Door Technician for 3 years and he loves his Job, Wife, and 3 dogs
Grove City, OH
Columbus, OH
Thank you for the expediency in coming out and diagnosing the problem. The technician was very friendly and professional. He kept me informed every step and showed me everything, function, paperwork etc. upon completion.
- Karan Nair
Product:
Lancaster, OH
Kayne did an amazing job . Super nice and great costumer service. Made sure pricing was good with me. Explained everything that he was going to do. Then explained what he did and replaced. Will definitely calling you guys in the future. Also will recommend you guys to others! Thank you for your business.
- Tiffany Cox
Product:
Columbus, OH
Very responsive, came right away and the “sales” guy was quite nice. However he gave me three generic numbers, never itemized anything and said that’s the best he could do for me. He tried to add in things that weren’t really needed, even at the lowest option. Unfortunately, the cheapest option was 650$, and after asking around others, I was told I was being ripped off. Better yet, they even knew the name of the company without even me telling them, which goes to show their reputation. Called a local guy I was recommended by someone who flips homes, came out right away and it was fixed for half the price, 350$! Please support local, if you can, which I did more research. Oh, I was also told that I wouldn’t be charged an assessment fee, but was of 50$. Overall disappointing experience and wouldn’t recommend, there are much more reasonable places out there!
- Sara Dorman
Thank you Sara for taking the time to take our phone call this morning with management in regards to this experience you had. First we would like to apologize for providing this very disappointing service. At Precision we offer 100% Customer satisfaction and we hope that after the call we came up with a solution to make this right by you. We appreciate you giving us this opportunity and please feel free to reach out to us for any future concerns or questions.
Westerville, OH
Great experience. Called and talked to Chelsea, very nice lady, got me in same day. Kayne arrived an hour later, wore a mask the whole time, very friendly,did an inspection and gave me a number of options . He replaced everything but the door in an hour. I wouldn't use anybody else for garage door issues.
- Steve Heit
Product:
Columbus, OH
Excellent experience all around. Rapid service response to my initial call as a new customer. Kayne was tremendous — knowledgeable, efficient, professional, and friendly. Best wishes for continued success!
- Scott T.
Lewis Center, OH
Knowledgeable, precise and super professional
- Ravi Maddula
Westerville, OH
We were leaving to pick our mother up from the hospital on Thanksgiving eve and our garage door would not open ( broken springs/track etc). We contacted Precision and it was an EXCEPETIONAL experience. The lady on the phone was friendly, and helpful- within 30 minutes Kayne arrived and spent 4.5 hours repairing our door and all broken equipment. He was informative, efficient and friendly- To have this experience on Thanksgiving eve coupled with our mother in the hospital was stressful- but thanks to Kayne and the rest of the team it turned into a positive outcome. I am a customer for life to Precision based on how they handled everything. Thank you very much
- Randy Auler
Columbus, OH
Stupid me waited until it was cold and the first major snowfall to call about our garage not working. Cain arrived in a timely fashion and did a thorough inspection. Our door was relatively new but the rest (except the tracks) needed replaced. He gave me some options to choose from. Though I didn’t need this extra expense this near to Christmas, I believe I was given an honest cost for the repair. I hope I don’t need them back anytime soon, but I have a feeling they will be here if I need them. I recommend Precision. Cain was friendly and explained in a clear fashion the work that needed to be done. And he also gave me a thorough explanation of everything he did. I highly recommend Cain, also.
- Kevin Stotts
Product:
Newark, OH
I called our three listed services in Newark Friday afternoon before 5 PM. They all went to a voice mail. I called your company after seeing the ad on TV. I spoke right away with Jennifer. She scheduled service for Saturday AM Kayne arrived on time, Repairs were extensive- but he explained all the options. He then completed the repairs expediently. He was very courteous and very knowledgeable. His work and explanation of the repairs was very much appreciated. Please thank him and Jennifer for responding so quickly. I highly recommend this company before all others in the area. Thanks for a JOB WELL DONE!!!
- Allan Groce
Product:
Westerville, OH
This company is the best! They came within hours of my call even though it was not an emergency. The technician, Kahn’s, was very knowledgeable and friendly and observed all COVID protocols. I highly recommend Precision.
- Doug Hoover
Product:
Columbus, OH
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- Cynthia Gatewood
Product:
New Albany, OH
I would definitely recommend Precision to anyone who needs garage repair. Our technician Kayne was excellent.
- Tony Betta
Product:
Galloway, OH
Excellent and timely service indeed!
- Steve Bryan
Product:
Sunbury, OH
Kayne did a wonderful repair. He represents the culture the Precision wants the public see. He could sell the product as well as install or repair. He's a keeper.
- Gary Saltus
Product:
Pickerington, OH
Bad experience…. One of our springs broke but the door was still working. I called the night before so we could be on the schedule the next day. Talked to someone about the cost and she told me depending on the spring $65-118 each installed. When the tech showed up it was not the tech I was told or the tech in the email. After he looked at my door, he gave us three quotes. $520, $960 and $1500. The door is not that old and should not need a complete rebuild. Told the tech we are going to get another quote and he said that will be $49.95 for the service call unless we have work done. We then asked him to just do the springs. Looking at the invoice he charged $120 per spring plus a $20 fleet transportation fee???? Total $278.20 when we tried to use the $15 off coupon from the website he said he could not take it because he gave us a good deal and upgraded our springs. This is not a company I will be recommending and I think it awful how they are out to sell something you don’t need. They are not a company that is in your best interest. Stay away….
- Greg Lewis
Thank you for taking the time to leave us your feedback. We would like to address this concern and left you a voicemail this morning can you please give me a call back at 614-532-2011 at your earliest convenience.
Powell, OH
They are the best! Knowledgeable, dependable, prompt, and kind!!
- Carolyn Edgell
Reynoldsburg, OH
I called at 3:30pm to schedule a service call for my broken garage door. I was expecting at least a day to get someone out, but Kayne was to the house by 4pm and we had a beautiful new door installed less than 24 hours later! I was impressed by the timely communication and updates via phone & email. Fantastic experience! Thank you!!
- Adam Landis
Product:
Pickerington, OH
Everything needed to be replaced except for the door. Kayne was the technician. He was very knowledgeable. He explained clearly the problems so that I could choose the best solution. On completion, he showed me all of the new parts and explained how to operate the equipment. I’m very pleased. I would recommend Precision Door to family, friends and neighbors. Thank you Kayne, what a great job you did!
- Jeanette Adkinson
Blacklick, OH
I would like to say we had a great experience with your tech Kane today. He is an outstanding employee very nice, very concerning and did everything he could to help us out.
- Ken Shannon
Product:
Columbus, OH
My sister recommended Precision because of the nice job they did repairing her garage door, and our experience was no different. Our technician, Kane, was pleasant and polite, and he provided the right amount of detail in explaining the repair options. We will definitely recommend Precision.
- Paula Martin
Product:
Westerville, OH
Our technician, Kayne, performed a garage door repair. Kayne was knowledgeable, polite and very professional. He completed our service work in a timely manner and answered all questions in a very satisfactory manner. Your TV advertising in regard to professionally trained technicians did provide us with a high level of confidence in your company. 5 star rating - would definitely use your company again. Steve T.
- Steve Thomas
Columbus, OH
Our garage door was fixed in a couple hours. Kayne was very professional, kind and thorough in the explanation of what was wrong with our door. He offered several options to take care of the problem and no pressure was placed on purchasing more than what we needed.
- Jorge Vidaurre
Product:
Grove City, OH
Kayne was outstanding knew what he was doing and was pleasant. Highly recommended. Answered all of our questions.
- Charlie Hickman
Product:
Columbus, OH
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- Rick Good
Product:
Galloway, OH
Kayne was very helpful and clearly explained everything that he repaired. I would give him 6 stars if the option was available.
- Ted Meszaros
Product:
Marysville, OH
Garage door was serviced by Cayne. He came within hours of us calling and promptly looked at our damaged spring and hinges, quoting us many options for us to choose for the repair. He explained things very well and worked quickly. We appreciated him taking the time to answer our questions and get the job done quickly and proficiently.
- R H
Product:
Granville, OH
Cain was great! Fast and super friendly - I would use this company again and recommend it to others as well!
- Beth Caldwell
Product:
Hilliard, OH
From my first call with Kayleigh through the repair of my door with Kayne my experience was second to none. Very professional. Very responsive. Explained what needed to be done and gave me a few options to select. Very satisfied with the service and end result. Thank you.
- Dan Mahoney
Lewis Center, OH
Kane was a very nice young man
- Bobbi Siley...Filby
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
A couple of weeks ago, I returned home from working late, to discover that my garage door would not raise. That in itself was not that big of a problem. It just meant that I would have to leave the car outside for the night. However what was problematic was that my wife would not be able to get her car out of the garage the next morning to leave for work. I promptly called Precision. I was told that they could have someone at my house between 8 & 10 the next morning. It was crucial that they would arrive early enough to allow my wife time to get to work by 9:00. Thankfully our repairman Kayne S. showed up at 8:00, and made it possible for my wife to exit the garage in plenty of time to make it to her job. Kayne was cordial, polite & professional and explained what had gone wrong with our door. He showed payment options and offered helpful suggestions and advice for future reference.
- Chet Holland