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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 5383 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Michael was very helpful and very knowledgeable and was able to fix our issue quickly!

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A Response from: Jim Rapp

Thank you so much for the kind feedback about our technician, Michael! We are so glad he was able to help!

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very nice

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A Response from: Jim Rapp

Thank you, Patricia, for the 5-star review!

Dmitri Sierra Service Provided:
Garage Door Repair

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My service was exceptional and efficient. It was Sunday and my spring broke ( again). I had it replaced before by another company and actually was also replaced previously by another company before that. Tim Tomlinson Jr explained all options ( as my garage was put on 20 years ago). He was informative and provided options with a guarantee! I’d suggest him and this company to everyone! Please see receipt for all replacement parts.

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A Response from: Jim Rapp

Thank you, Lisa, for sharing your positive experience with our technician, Tim! We are so glad he was able to help fix your door; please let us know if you have any future questions or concerns!

Tim Tomlinson Jr Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason Daring was my garage door repairman. He was punctual and took care of every problem I was having with my door. He went above and be on just installing a garage door opener. He tightened all of the loose screws on my door, he tightened up things that I didn't even realize were loose. He explained the features of my opener and he cleaned up everything before he left. If I ever need work done on my door again, I will definatelly call Precision. I have already recommended them to my neighbor. Thanks You very much Precision

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A Response from: Jim Rapp

Thank you, Dotty, for taking the time to write such a thoughtful review about our technician, Jason! We appreciate your loyalty to our company, and we are proud to be your #1 choice for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, friendly, quick service, professional...

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A Response from: Jim Rapp

Thank you for the review, Linda! We are happy we could help!

Joseph Worely Service Provided:
Garage Door Repair

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The work was done by David Simpson. He did a very professional job. He was very easy to work with and went through all of the checks on the garage door. We are very happy with the repairs done. We used Precision Garage Door of Columbus based on a recommendation from our neighbor. We would use your company again! Thank you!

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A Response from: Jim Rapp

Thank you, Don, for sharing your positive experience with our technician, David! We will continue to work hard to be your #1 choice for your garage door needs!

David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The company is soooooooo kool, they know what to do, the staff is phenomenal. Thanks for your help

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A Response from: Jim Rapp

Thank you so much, David, for this 5-star review! We appreciate your kind words and the opportunity help!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your tech, Joe, did a super job. He explained why I needed the parts I needed and didn’t try to sell me other parts. He was very personable and professional. Thanks for providing “same day” service.

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A Response from: Jim Rapp

Thank you, Randy, for the kind words about our technician, Joe! We are so glad we could help!

Joseph Worely Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Adam on time, personable, expedient and very professional. Couldn't be more pleased with the experience. A tad pricey, ...but hey, you get what you pay for.

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A Response from: Jim Rapp

Thank you, Steve, for taking the time to share your experience with our technician, Adam! We appreciate the trust you put in us to do quality work with quality parts!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did not know Precision worked on Sunday. I am happy I have a working garage door Sunday! Jason was professional, told me everything I needed to know to make a decision, gave me options and then went to work. Very respectful and efficient.

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A Response from: Jim Rapp

Thank you, Nancy, for the fantastic feedback about our technician, Jason! We are glad we could be there to help when you needed us!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very knowledgeable and he explained everything he was going to do. He inspected the door very thoroughly. He only did what he had to do. He didn’t try to sell me more than I didn’t need. He did an excellent job couldn’t believe he did it by himself.

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A Response from: Jim Rapp

Thank you, Robert, for sharing your positive experience with our technician, David! We appreciate your business!

David Simpson Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: David Simpson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife called me at work after they left and said, Tom, our technician was very nice and explained everything to her.

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A Response from: Jim Rapp

Thank you for the 5-star review! We are so happy we could help!

Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim, Jr. was incredibly quick to respond, polite and professional. He has excellent customer service skills and is a credit to your business.

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A Response from: Jim Rapp

Thank you, Patrick, for the kind words about our technician, Tim Jr! We appreciate you taking time out of your day to give us this wonderful feedback!

Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mainly because of the Tec. He has always serviced our doors and as long as he is there we will continue to call Precision Door!

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A Response from: Jim Rapp

Thank you, Pam, for sharing your positive experience with our technician, Gary. We are proud to be your #1 choice for garage door repair!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom just left my house and was the nicest guy. Seriously, I couldn’t have asked for better service or company on a quiet day. He made our door work amazingly and was educating me on things to think about as the door ages. Answered questions and was just all around super helpful and knew exactly what to do. I’ll for sure use you all again.

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A Response from: Jim Rapp

Thank you so much for the glowing review, Kelly! We are so glad that Tom could help out and leave such a good impression. We look forward to working with you again in the future!

Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt the service technician was excellent. Arrive right on time, diagnosed my problem and corrected the door setting quickly. He was polite, friendly and efficient. I remain impressed with your service and your people. I would prefer not to have to listen to your automated message when I call and then hold to speak to someone, but that is the world we live in isn’t it?

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A Response from: Jim Rapp

Thank you, Ivey, for the kind words about our technician, Matt. We apologize your phone experience wasn't as convenient as we would like it to be. We appreciate the feedback and the opportunity to fix your door!

Matt Eberly Service Provided:
Garage Door Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called on Saturday & was answered my a real person. Patrick M came out the next day & changed out my garage door opener. My experience was great. My only issue was that I couldn’t give Pat M a tip on the app cause who has cash anymore. Thanks so much for the great service.

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A Response from: Jim Rapp

Thank you, Donna, for the amazing feedback! We are so glad Patrick was able to help!

Patrick Mulligan Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chad came to our home and informed us we needed a new garage door. Very nice person. He did a great job. Will recommend your services to others. Thank you

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A Response from: Jim Rapp

Thank you, Cathy, for sharing your positive experience with our technician, Chad. We look forward to working with you again in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Adam H was exceptional! Here on time, listened to me while I told him the problem. Replaced everything fast, explained and showed me how to work everything. Very very courteous, friendly, and patient with me and my husband. This man is a extreme asset to your company. Thank you again Adam H!!!!

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A Response from: Jim Rapp

Thank you, Brenda, for the wonderful feedback about our technician, Adam. We are grateful for the opportunity to fix your door!

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joseph L was very polite and professional and a great representative for Precision Door Service. He explained everything he was going to do and provided an itemized list of items/cost. We could either accept or reject any part we didn't think was necessary. In this day and age, it is wonderful that a company such as Precision was so customer-oriented. Joseph is an excellent employee! I would definitely recommend this company to others.

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A Response from: Jim Rapp

Thank you, Deborah, for the fantastic feedback about our technician, Joseph! We appreciate the opportunity to be your #1 choice for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your tech came out on Tuesday and gave us 3 quotes with least expensive of $1100.00 on a 3 year old door. Got it fixed for $65.00. What a difference.

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A Response from: Jim Rapp

Thank you for taking the time to leave your feedback. I appreciated speaking with you today to resolve this issue. Thank you so much for the opportunity to stand by our 100% customer satisfaction guarantee and make this right for you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had my garage door installed August 2022, piece of trim started to come loose, called, Charles came out, quick easy repair. Thanks!

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A Response from: Jim Rapp

Thank you for making us your #1 choice for your garage door needs, Deborah! Please let us know if you have any future questions or concerns.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived on time, explained the issues thoroughly, provided options to resolve the issue, followed by the cost estimates of the options we were interested in exploring. No pressure sales. All questions were answered clearly and effectively. We replaced the opener and look forward to not having garage door opener issues for years to come!

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A Response from: Jim Rapp

We are so happy we could deliver quality service for you, Nick. We appreciate the opportunity to fix your garage door!

Patrick Mulligan Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

So it was time to get a new garage door opener since our circa 1983 opener bit the dust. We called Precision and they didn't disappoint, we are very pleased with the service. Called yesterday and the new opener was installed today. Our technician was Michael, he was courteous, professional, and explained everything throughly. I would highly recommend Precision for any garage door related issue!!

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A Response from: Jim Rapp

Thank you, Rudy, for the wonderful feedback about our technician, Michael. We appreciate your recommendation, and look forward to working with you again in the future!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very polite and professional

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A Response from: Jim Rapp

Thank you, Bernard, for the 5-star review. Please reach out if you have any further questions or concerns!

Dmitri Sierra Service Provided:
Garage Door Opener Repair

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Again Precision door and Derek M saved me. This time the whole unit went out. Called them in the morning and at 2 pm Derek was here to replace it same day. ???? Plus customer service! They are my garage door people for the time I live in Ohio

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A Response from: Jim Rapp

Thank you for being such a loyal customer, Sarah. Please don't hesitate to reach out if you have any questions or concerns in the future!

Derek Mason Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The tech was amazing. Laid out the issues, what could wait what was necessary now. He finished the work quickly and efficiently.

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A Response from: Jim Rapp

Thank you, Todd, for the 5-star review. We are proud to be your #1 choice for your garage door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would recommend Precision to anyone. Great same day service on a weekend. Technician called during the scheduled window and said 30 min and showed up exactly 30 min later. Explained everything to me, super friendly and had the service done in 30 min. Reasonable price compared to what others have said they paid for similar work. 5/5 stars.

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A Response from: Jim Rapp

We know you have a lot of options when it comes to garage door repair, Matt, and we appreciate the opportunity to fix your door for you. Thank you for sharing your positive experience with us!

David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I don’t normally write reviews but after the most fabulous customer experience with Precision I had to write this one. After hours on the phone with Genie troubleshooters (several over a week), I was told I needed a new circuit board. I remembered the commercial “Precision-the name you can trust”. I called and that afternoon Kayne with Precision came to my rescue. He quickly evaluated the problem and fixed it. I did not need a new circuit board. He also instructed me on the correct lubricant to use to keep the door running smoothly and left me with the can (at no charge) to replace the WD40 I had been incorrectly told to use by the garage door installer (who was not with Precision). Kayne also took the time to make sure I knew how the remote, wall pad and outside keypad operated. Kayne provided courteous, patient and instructional service (a rarity these days)-it literally brought me to tears! THANK YOU!

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A Response from: Jim Rapp

Thank you so much, Siobhan, for such amazing feedback about our technician, Kayne. We pride ourselves in 100% customer satisfaction, and we are so happy that Kayne was able to meet that expectation for you!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was able to get a convenient appointment. The technician presented different options, scenarios and outcomes. The service was quick and the issue was fixed! All for a reasonable price.

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A Response from: Jim Rapp

We appreciate the opportunity to help you get the best repair for your garage door, Nicole. Thank you for sharing your experience!

Service Provided:
Garage Door Opener Repair

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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230