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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus
has received 5559 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always prompt and friendly service. Skilled technicians are a real pleasure to do business with. A+ all around. Recommend.

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A Response from: Jim Rapp

Thank you, Cecilia, for the wonderful review! We are so glad we could help!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The final product was great. My options were made very clear before work started. The best thing about the experience was the technicians Cane & Chas. What a couple of great guys. I could tell they really enjoyed working together. I almost hated to see them leave after the job was completed because they were so nice and enjoyable. Thanks, Mark Millenbaugh

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A Response from: Jim Rapp

Thank you, Mark, for such kind words about our technicians; We are so glad they were able to deliver the kind of service we strive for! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

first time using this company but all the reviews i read were accurate. From the time i called til the project was finished, we were completely happy with entire process. This company epitomizes customer with quality service and quality people! Dustin called ahead to letus know he was on his way and he arrived with in time-frame we were given. He was personable, explained what he was doing and answered my questions ..he was polite and conversational and he did a great job. I needed to walk my dogs and felt completely comfortable doing so as Dustin knew what he was doing and I felt confident in his reliability and trust-worthiness. Will definitely recommend and use again should it be necessary Thanks for your great service!! You should be proud Gratefully, Beth & Kathy

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A Response from: Jim Rapp

Wow! This feedback warms our hearts, Beth & Kathy. We cannot thank you enough for the trust you have placed in our company and our technician, Dustin. We are so glad we could leave such a wonderful impression, and we appreciate your recommendation!

Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hi praise today for Gary LeMaster who installed two garage door openers for us today. Gary was incredibly knowledgeable about the products and the installation and was extremely helpful in the decisions about the choices that we had to make. Importantly, Gary was a pleasure to work with. I am very pleased with the installation and would highly recommend Gary and Precision to your future customers.

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A Response from: Jim Rapp

Thank you, John, for taking the time to share your positive experience with our technician, Gary! We will continue to work hard to be a company you can trust!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I couldn’t get the garage door up. I remembered the TV add about Precision. I called and given a time frame for the same day Within 45 min from me calling I received a call they were on their way. Found them professional, knowledgeable, friendly and dependable. Will recommend and use them in the future. Thank you.

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A Response from: Jim Rapp

Thank you, Pat, for the kind words! We are so glad we could be there when you needed us and we look forward to working with you again!

Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service and work. I called at 0800 in the morning and the technician arrived within 4 hours. I was very impressed with the quick scheduling. The quality of service was over and above the usual replacement of parts. I would highly recommend them as they were recommended to me by word of mouth.

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A Response from: Jim Rapp

Thank you, Mike, for the wonderful review! We are so proud we could exceed your expectations. Your recommendation means a lot to us!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Highly recommend!! Jonathan was on time & fixed the issue quickly! Thank you!

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Jonathon Swartz Service Provided:
Garage Door Opener Repair

Technicians: Jonathon Swartz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service by Tom!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John R was very nice and knowledgeable made sure I knew everything about the new opener before he left everything was clean and a job well thank you

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with how quickly they responded. Someone was here approximately three hours after I called. He explained what was needed and why, came up with the price and got right to work. He was very professional and took the time to answer all our questions. I would highly recommend them. Judy Myers

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Walker Furpahs Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Walker Furpahs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My door was ok. just wanted to have someone hold my hand so to speak. Made noises was advised they were normal. New door was installed 14 months ago by another company. They would not return my phone calls. Precision came out the next day and lubed the door. Thanks for you honesty .

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Joseph Worely Service Provided:
Garage Door Repair

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was having issues for at least two years and my husband finally called Precision. David and Chaz came out and were very nice, friendly and helpful. David helped me understand what was wrong with the opener and the door. He quoted me for everything but made me feel like there was zero pressure to do anything. When i chose to fix the immediate problem he didn’t recommend or chastise me for only fixing the immediate problem. Gave me pointers on how to keep the door intact and told me to call if the door broke. I would highly recommend Precision. Thank you

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom Palmer was excellent. He explained how he was going to do the repair and everything worked out well. I asked him about new door replacement and we went over many options. We considering new doors in the near future and your company is right now our first choice.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kayne Sickler was very professional, courteous, knowledgeable and thorough when he came by to give me an estimate on my garage door repair. I really appreciate how he took the time to explain everything to me in simple terms so that I would understand. I didn't feel pressured as if he was trying to "sell" me but that he was just giving me all the information that I needed to make a decision. Thanks Kayne!

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A Response from: Jim Rapp

Wow. Its reviews like this that warm our hearts. Thank you so much, Micah, for taking the time to let us know about your experience with Kayne! We appreciate the 5 stars!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding professionalism! Dmitri was an exceptional technician. He analyzed the problem with my door and clearly explained the cost of repair. Very pleased with his demeanor. His work was impeccable - timely & thorough, leaving the area in good condition. Precision provides prompt, efficient service providing a warranty backup.

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A Response from: Jim Rapp

Thank you so much for trusting us with your garage door needs! We appreciate you sharing your positive experience with us!

Dmitri Sierra Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had a garage door spring break which needed to be replaced. Kayne Sickler was the technician that arrived to perform the repairs. Kayne was awesome, he quickly assessed the situation and recommended repairs and presented options. The repair was completed within an hour and the door works so much better now. I highly recommend Precision Door to anyone needing garage door service.

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A Response from: Jim Rapp

Thank you, Sharon, for the kind words about our technician, Kayne! Your recommendation means a lot to us!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

1 2 3 4 5
Date: 08/03/2023
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Adam Huston is very polite and professional. The work was done quickly and efficiently. Thanks for the professional work and affordable price! We happy!

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A Response from: Jim Rapp

Joseph, we here at Precision Garage Doors strive to provide the best possible service to every customer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary was - in a word - excellent! I received complete same day service just as you advertise. I made an appointment at 8 a.m., he arrived at 10 a.m. He first walked me through all the "issues" observations with our garage door system. Then, when he gave us an estimate for repair/replace, he listed the items in order of priority to address. He said he would complete his work in 2 to 2 1/2 hours. It was 2 hours. Then, when he was done, he walked through everything he did, and asked me if I had any more questions. He kept his word on everything. And your company backed up your word in your advertising. Thank you! I would recommend Precision to anyone.

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A Response from: Jim Rapp

Thank you, Kim, for taking the time to share your positive experience with our technician, Gary! We are so glad we could be there to help when you needed us!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From our initial call on a Saturday evening to the completion of work Sunday afternoon, everyone we spoke with was kind and professional. We were given what every customer desires, “a predictable journey”! I’d like to give a special thank you to Tim Jr., who went above and beyond to make sure the repairs were done and every safety component was working correctly. He was aware of our household having two young children and I feel he took extra steps to make sure there was no doubt as to the safety of our door operation. That means a lot! It is worth noting that the pricing was higher than I had anticipated for the work performed, but the customer service received, and the confidence in our technician more than made up for the difference in what I had anticipated in cost. Again, huge shout out and thank you to Tim Jr.. We will be repeat customers as a direct result of his service!

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A Response from: Jim Rapp

Thank you, Justin, for this incredible feedback about our technician, Tim! We look forward to working with you again and we cannot thank you enough for the trust you have placed in our company!

Tim Tomlinson Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was a pleasure. I told him to inspect my garage door and to sync my garage door opener and the keyless pad. I wasn’t expecting my 27 year old garage door to be in dire need of new parts. We figured what parts were a necessity and gave an affordable price. He took an interest in conversation which made the experience less painful. I would recommend this company for a job well done.

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A Response from: Jim Rapp

Thank you, Carol, for such kind feedback about our technician, Matt! Your recommendation means a lot to us, and we are so glad you are pleased!

Matt Eberly Service Provided:
Garage Door Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt service. Explained options for repairing or replacing opener. Decided to replace our 20+ year old opener. The job was completed within about 2 hours.

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A Response from: Jim Rapp

Thank you, Brett, for taking the time to share your positive experience with us! We will continue to work hard to be a company you can trust!

Patrick Mulligan Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife and I are very satisfied with the service we received today. Tim was very friendly and professional. I highly recommend him as a service tech. Thank you for all your help, especially on a Sunday morning!

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A Response from: Jim Rapp

Thank you, Jeff, for the wonderful review about our technician, Tim! We are so glad we could be there to help you and your wife when you needed us!

Tim Tomlinson Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would highly recommend. Matt done a great job putting in my new garage door opener. It works great and he got done quickly.

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A Response from: Jim Rapp

Thank you, Daphne, for the amazing feedback about our technician, Matt! Your recommendation means a lot to us!

Matt Eberly Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly, efficient, tidy, worked with my schedule to provide quick skillful service. AND liked my dog.

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A Response from: Jim Rapp

Thank you, Sandy, for your kind words! We are so glad we could make you (and your dog) happy with our service!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I give a A plus. For repair and Customer Service

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A Response from: Jim Rapp

Thank you, David, for this outstanding review! We are so glad we could help!

Derek Mason Service Provided:
Garage Door Opener Repair

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow! You don't get service like this anymore. Very smooth from start to finish. Matt, my service technician, was prompt, professional, knowledgeable, and a great representative of a great company! He patiently explained all my options, answered all my questions and then got to work. My garage door was up and running in under an hour. I am extremely happy that I chose to call Precision for my garage door repairs. Thank you, Precision and thank you, Matt!

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A Response from: Jim Rapp

Thank you, Jeri, for taking the time to share your positive experience with our technician, Matt! We so appreciate the confidence and trust you have placed in our company, and we will continue to work hard to be your #1 choice for garage door repair!

Matt Eberly Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Darek was a great sport! Called on time and performed the work right away. Great guy to work with. Thank you

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A Response from: Jim Rapp

Thank you, Josh, for the amazing review about our technician, Derek! We are so glad we could help!

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, quick service, and reasonable rates. Customer service (Kimberly) was excellent. Technician Joshua Walker was very knowledgeable and thorough in his work. A pleasure to deal with and highly recommend Precision Overhead Garage Door Service (ask for Joshua Walker).

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A Response from: Jim Rapp

Thank you, Tony, for the kind words about our Customer Service Representative, Kimberly, and our technician, Joshua! Your recommendation means a lot to us!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been so pleased with Adam H - last November and today! I was also glad that he was the person who came to my assistance. When I made the call, I was told that Adam had been assigned elsewhere and Joseph would be coming to help me. I asked that Adam be told that I said Hi. I was pleasantly surprised to get a call from Adam and say he was on his way; to thank you! I am a widow existing alone and really appreciate a business that understands the continuality of service is of value to the client as well as the service person. Thank you, this means a lot to me - I know most people are good but I have had one person in my home for installation of new washer & dryers and it was traumatic. So, I really appreciate good service with trusted people! And that you have in Adam H - for sure!!

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A Response from: Jim Rapp

Thank you, Naomi, for sharing this amazing feedback with us! We are so happy to hear that our technician, Adam, could put your mind at ease and deliver the kind of service you needed! We are proud to be your #1 choice for garage door repair!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jonathan was courteous, knowledgeable and honest

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A Response from: Jim Rapp

Thank you for the kind words about our technician, Jonathon! We will continue to work hard to be a company you can trust!

Jonathon Swartz Service Provided:
Garage Door Repair

Technicians: Jonathon Swartz
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230