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Garage Door Repair Reviews in Columbus (Page 37)
Precision Garage Door of Columbushas received 7677 reviews, averaging 4.90 Stars:
Columbus, OH
Columbus, OH
Precision door came quickly when I called about a faulty keypad garage opener on my garage. Precision had installed it a year ago. Since it was still under warranty, technician replaced keypad. Great technician. Great service.
- Sharon Walton
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While the driver was professional and courteous, the price was outrageous. I couldn’t fix the issue myself so unfortunately, I was forced to pay. These guys make more than doctors. $500 for 25 minutes worth of work if that they didn’t need any parts they didn’t make any true repair other than releasing the springs and resetting them. Just feel like I was ripped off because they could.
- tmsnohio
Columbus, OH
Very professional and courteous at all times. Called and talked to management about issues concerning installation of two new panels. Turns out estimate was incorrect but Management listened to the issues and correctly fixed the door and insured I was satisfied with the work that was done before leaving. Install technician very professional and courteous at all times.
- Chris Bircher
Service Provided:
Installers: Alex Eliopoulos
Delaware, OH
Amazing job! Very professional, explained things thoroughly and made sure I was happy with the final product. Would recommend 100%
- Adrian Diaz
Product:
Tony arrived before the scheduled time (positive), listened to my price requirements, had everything he needed on site, and was done in an hour. Would recommend.
- Metalteeth9
Columbus, OH
Quick, concise, and helpful repair. Able to get a quote for repairs for wear and tear for later.
- Andrew Burns
Powell, OH
I was so very impressed with every aspect of your service. I made an appointment for the very next day after I called at the exact time that I wanted. I was called a half an hour ahead of time to let me know that the service person was on his way. When he arrived at my house, he gave me a very thorough explanation of what was needed and what was going to be done. Every element of the repair was done perfectly and timely….and as he had discussed with me. I most certainly will refer others to Precision and I know that if I ever need any further work done…that Precision is exactly who I will call. Thank you Tom! Rick Maurer
- Rick Maurer
Galloway, OH
The spring had broken on my garage door between the time that I left for work and the time that I returned home. I was on the phone with Precision before 4:30 p.m. and was relieved that they could come out today sometime between 6 and 10 p.m.. At 4:45 or so my phone rang and Tony from Precision called to find out if it would be acceptable to come earlier. Tony showed up around 5 p.m. and quickly diagnosed the problem and provided me with different options (there were 2 different quality levels of spring available for my door). He finished the job before dinnertime, even with taking the time to explain everything he did, as well as to make recommendations for work I may need in the future (the rollers were showing signs of wear, but they did have some life in them). I would definitely recommend Precision to friends and family for the quick response and friendly customer service.
- Philip Maxwell
Columbus, OH
We had an issue with our garage door closing consistently. Precision sent a technician out same day and on time. Matt E. was very professional and took his time to troubleshoot the issue. Thanks for the great service!
- Susan Wilson
Johnny was fantastic!! Very prompt and professional. He walked me through everything and was upfront about everything. I will always use Precision for my garage door needs. This company is a 10 out of 10. I highly recommend!!!
- Kathy Mccormick
Baltimore, OH
Matt did an excellent job. Parts were overpriced, I will look for another vendor on the next go around.
- Bill Bond
Powell, OH
I called the Precision this morning and I explained my garage door needed to be repaired as soon as possible since my garage would not open not allowing me to pull my vehicle out. They were able to get me an appointment with the times I was available. Walker my technician called me to let me know he was on his way and text me to let me know he was caught in traffic and would be 5 minutes later. Walker came in did an inspection with everything that he recommended to be repaired. He then went and wrote up the cost of everything and gave me my options of what needed to be done and explained everything. He was very precise and explained why this may have happened to my garage. I decided to go with all the recommendations and I was happy there was a warranty. I would highly recommend using Precision for all your garage repairs. The staff I dealt with was very professional and helpful.
- Joanna
New Albany, OH
Trevor was awesome! He was prompt, professional, and knowledgeable. My door has never been quieter than it is now, and the new spring is perfectly suited for the weight of my door.
- Patrick Spence
Columbus, OH
I have a Guardian garage door opener but the outside remote quit working. I ordered a universal remote that supposedly was compatible but upon receipt, we couldn't get it to work. I Googled for a nearby and experienced garage door service company and decided to ask for help from Precision Door. I called on Friday and they were here, on time, on Monday as promised. The technician was professional, friendly and, most importantly, helpful with his advice. He assessed the situation and made recommendations for us to find the remote device we needed. He also offered to return once we got the replacement remote if we needed his help. And, get this....he didn't charge us!!! Getting that kind of courtesy from a service company is unheard of. Consequently, I will be sure to remember their name and share it with anyone I come across who needs the help they can provide. I'm very satisfied with this interaction.
- Robert Larkin
Hilliard, OH
This technician Jacob Jones was excellent explained everything was not pushy on sales
- Nikki Jackson
Product:
Galena, OH
My garage door malfunctioned early on a Sunday morning and was terribly cockeyed and off track. My truck was trapped and I had a busy day scheduled. I called Precision Door at 8:30 am, a tech was at my home by 10:20 am, and the garage door was repaired and working better than before by 11:00 am. Precision Door tech "Danny" did a great job!
- Bob McFarlin
Sunbury, OH
Excellent customer service. David (the technician that assisted me with a garage door issue) was prompt, professional and easy to deal with. 5 Star service all the way around. These are the guys to deal with for any garage issue.
- David Siegel
Canal Winchester, OH
Tony did a great job he was able to answer all of our questions and concerns. We really appreciate the attention to detail he provided. I hope you get Tony as a garage door installer. You will understand the privilege it is to have such a knowledgeable technician taking care of you.
- Michael Schultz
Powell, OH
Timely and Professional
- David Williamson
Westerville, OH
Frustrated, while I agreed with the cost of having my door repaired, I find the cost to be outragous for the 30 minutes worth of work that was required for the problem. I paid the $500 to have the cables and springs released and put back on. No parts were required no repairs were technically required, only tools and skill, and I get that his skill comes at a price, but $500 was excessive, I asked if that was the best they could do and he said that was the best. Granted I created the mess, I feel as though I was quoted an outragous price that didn't seem fair, but what do you do other than trust the company that comes out when you don't have the tools to fix the issue. The technician that came out was very polite and professional, but after the fact I feel as though I was taken advantage of because they knew I couldn't fix the problem myself. If the company feels this price is okay for 30 minutes of work then I have to live with that, skill comes at a price, I get that but $500 is a bit over the top.
- Todd Sterling
Columbus, OH
Thank you Trevor D!! Service call on a Sunday.. Trevor explained everything throughly and was able to repair our old garage door quickly! Very grateful, thanks Trevor & Precision Garage Door!!
- Liz Litterini
Plain City, OH
Tim Tomlinson was my technician and did a great job inspecting and explaining what was needed. He also explained how the door original sprin installation was done incorrectly which was why I was never able to manually open it. The springs are now properly installed and I can now open the door manually if I want. If I need any future garage door service, I will be calling Precision Door Service.
- Gary St.Clair
Dublin, OH
Years of past servicing! Highly professional and competent.
- Steve Gunder
Product:
Columbus, OH
Quick response. Friendly and attentive to needs.
- Debra Presser
Grove City, OH
I’m so grateful that we called Precision. We originally called another competitor and we were told we would need a new door as the damage was not fixable. I called expecting to leave a message but the call was answered at 10pm and they came out the next day! Anthony with Precision came out and saved us thousands! He was able to repairs the damage and replace a few parts and our garage is good as new!!! Precision has earned our business and well as our friends and family who may need garage services! They are the best!!
- Jacob Bridges
Product:
I had a great experience working with Precision Garage Door of Columbus. My technician was Matt E., who came promptly and communicated every step of the way. He gave honest feedback and recommendations without overselling, which is big for me. Most importantly, I knew how much everything would cost before he started working. When he left, my garage door was functioning better than before. I will absolutely be a return customer, even though I hope it's no time soon.
- Tessa Morgan
Columbus, OH
Precision is the best. We have used them before. They have always done great work. They did not disappoint this time. Online booking. Quick response. Fast repair. Working with Matt was great. Everything went so smoothly. Thank you!
- Cheryl A
Baltimore, OH
I have used Percision at a previous house! For this service call Derek Mason was the tech. He evaluated the situation and showed me all the options to get the garage door working. A few hours later the garage door was working better than before! Derek takes pride in his work and it shows! I will only use Percision Garage Door service. Thank you so much!
- Trent McMurray
Delaware, OH
I chose your company due to a flyer I received in the mail and your website. I kept them in mind until I actually needed your service. I was given an appointment for the following day and your technician, Tom, arrived on time. He was very courteous and helpful in diagnosing the problem and was able to install a new device the same day. He was very professional and likeable. He took time to answer questions from my neighbor who was experiencing the same problems and I would not hesitate to recommend Precision to my neighbors.
- Marcia Kiggins
Product:
I received an estimate for a new garage door. The moment that the technician called me "darlin" was when I knew that Precision was not going to get my business.
- Lynn Pennington