From Columbus Homeowners
Garage Door Repair in Columbus Metro Area - Page 240
Precision Garage Door Service
Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!
Serving Columbus
Proudly serving the Columbus Metro Area community with same day service.
Local Garage Door Repair in Columbus Metro Area
Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Columbus is drawing consistently strong customer praise across the Columbus metro area for fast response, knowledgeable technicians, clear explanations, and professional service. Reviewers frequently mention same-day or very quick appointments, efficient repairs and installations, and a low-pressure experience where customers are shown options and kept informed. Many customers also highlight friendly communication, thorough workmanship, clean job sites, and equipment that works better, quieter, and more reliably after service. A smaller set of reviews mention pricing concerns, but the overall review pattern is strongly positive and repeat-business focused.
What Customers in Your Area Mention Most
Recent Reviews from Columbus
Lisa Young
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric was great! I called and he was out to my home within the hour. Very good service and he really knows what he is doing! Great Service, Thank you.
Service: Broken Garage Door Spring Repair
Product: Springs
Jody Moore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a great experience with this company. They were quick, accurate and reasonably priced. The technician john was very knowledgable and helpful. I would recommend to others.
Service: Broken Garage Door Spring Repair
Product: Springs
Allan Hench
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I regret to say we were unable to use your service. I called about a broken spring repair. I was not expecting the price quoted. I have gotten 3 estimates to fix a single broken spring, all inclusive labor etc. A1 Garage Repair: $129.00 Economy Garage Doors: $138.00 Precision: $293.00 I will accept part of the blame for not fully understanding your price before the service technician arrived at our house. However, the $55.00 service fee is out of line. You markup of parts cost is too much. Your costs for labor are too high. I have given 3 star rating only because the technician, Tom, was courteous and professional. I am sorry we were not able to do business. Your pricing is not even remotely competitive. The attempted collection of the $55.00 service fee when no work was performed was tacky. (I know Tom was just doing what he was told to do.) Approximately 20% ($55.00) of your total cost for this service is for absolutely nothing. You really need to drop this fee from your costs.
Thanks for the response, Allan. Your feedback is very important to us, so we appreciate your reaching out. Since work wasn't performed, we've confirmed that all charges have been waived. With respect to pricing, though we're unable to speak for other garage door service companies here in Columbus, our pricing reflects a few very important factors that we feel are crucial when considering a replacement or repair (of any kind) on your garage door. First and foremost is your safety. It's our priority at Precision Door to execute the safest solution for repair. Sometimes this could mean that there may be more going on than what we were initially called out to inspect. When encountering this, we immediately inform the customer, so that they're updated and educated as to why it may be needed. We believe that when it comes to the customer, providing an ultimate solution with an outstanding warranty is best practice. This will result in fewer repairs over the course of time and again, the safest solution. Speaking to the hardware quoted, we always recommend replacing both springs. Like the headlights on your car, if one goes out, the other is likely to soon follow. Your pre-existing (unbroken) spring had equal wear compared to the spring we were sent to replace, so recommending the replacement of both is the safest option. If we were to only replace a single spring, this would increase the work required to lift your door on an already fatigued spring. As a result, this could also shorten the life of your new spring and all surrounding hardware, because they'd be working that much harder to accommodate the spring. Additionally, it's important to consider the quality of the product being installed. Our Precision torsion springs are oil tempered, galvanized and rated at 30,000+ cycles. We'd be happy to further elaborate on any of the hardware that was quoted for repair on our visit. Finally, we'd like to apologize that we weren't able to meet your repair needs, but hope that you'll consider Precision for future garage door repairs.
Earl Masterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very Professional..On time..Great Work..Sunday
Jon White
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, professional service and transaction from the call to the close. Very effocient and well-presented business. Gregg was informative and thorough. Prices are a bit high, but today was Sunday so I
Service: Broken Garage Door Spring Repair
Product: Springs
Chihee Lee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John was very professional,he analysis the problem & explain the repair process which was very easy to understand. I would definitely used your company again.
Service: Garage Door Repair
Product: Garage Doors
Kirk Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision due to previous satisfactory experience with the company. Service tech was early which worked out well for me. Actually finished the repair faster than I expected. Tim was organized and efficient and answered any questions I had. Very pleased. Also very pleased your company responded the same day I called.
Service: Broken Garage Door Spring Repair
Product: Springs
William Stelzer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
William called in to say how happy he is with the service he received today from Gary. He said he's a keeper and did a great job and he will definitely be using us again.
Service: Garage Door Opener Install
Product: Opener
Kathy Osheroff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was curteous and informative. Perfomed the job quickly and successfully as the difference from before to after is amazing. Thanks.
Service: Broken Garage Door Spring Repair
Product: Springs
Eva Saunders
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Same day service! Very nice and friendly! Would definitely recommend them:)(5) star rating!
Service: Broken Garage Door Spring Repair
Product: Springs
Doug Ewart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service tech was on time as scheduled,was able to correct issue, explained cause, repaired prior companies poor assembly as well as door opener. Thank You
Art Prendergast
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was great and same day. Thanks
Service: Broken Garage Door Spring Repair
Product: Springs
Tom Snearey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, courteous and didn't oversell me. Will definitely use again and recommend them.
Service: Garage Door Opener Repair
Product: Opener
Shari Wolfe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
prompt, polite, explained options in easy to understand manner
Service: Broken Garage Door Spring Repair
Product: Springs
Jim Wallace
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It was after lunch and the garage door would not open. I noticed the broken spring. I dug out the receipt from 2005 when we bought the springs and found there was a life time warranty. I figured it would be days before a technician would be available. When I called, they had an appointment that afternoon. The spring was replaced before dinner that night. And it only cost me a minimum service fee. Thank you Precision Door Service for a job well done.
Martin Barrowman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was great, lots of quality options to choose from. The door looks great and functions better than expected.
Service: Install Garage Doors
Product: Garage Doors
Jeannette Held
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
MY garage door, slammed shut instead of closing slowly. I called another service before Precision, who also advertised same day service. All their technicians were out of town for a week, I am glad they were. I am very grateful for the prompt service I received from Precision. Their Technician made sure I understood what needed to be done, and why. He went above and beyond, very friendly. I will always call Precision for my garage door needs. JH
Service: Garage Door Repair
Product: Cables
Sue Mayer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
As always, Precision Door came to my rescue and did a first-class job of fixing my garage door problem. Gary, the tech who helped me out was very considerate and helpful. I won't use any other garage door service than Precision Door - a great company with great staff. Thank you.
Service: Garage Door Repair
Product: Rollers
Nancy Caldwell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They came out on a Saturday
Service: Garage Door Opener Repair
Product: Belt Drive Garage Door Opener
Susan Long
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I already sent my comments through and just remembered that my technician's name was Tom. Thanks again for such excellent service.
Ken Moody
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good job. GLad you could come on the weekend.
Service: Broken Garage Door Spring Repair
Product: Springs
Neil Wheeler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job!! Gary was very good and the door works better now than when it was new. Thank you.
Service: Broken Garage Door Spring Repair
Product: Springs
Stewart Clinger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I just wanted to contact your company and to tell you that if all of your technicians are as good, respectful, and customer service orientated as John is, well then you have an outstanding company. I just had a service call at my home in Delaware, OH and John was outstanding in every aspect of handling the appointment in a professional manner. Also from the time I called in until the time my problem was solved, everyone I had dealings with at Precision Garage Door were great to deal with. Just wanted to say thank you and to let you know you have a very satisfied customer. Sincerely, Stewart Clinger Delaware, Ohio
Service: Broken Garage Door Spring Repair
Product: Cables
Vicki Rock
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose this company because I used their service before when our automatic garage door opener malfunctioned. It was replaced in 2010 and we didn't experience any problems since it was replaced. Recently, our garage door would not open due to a torsion component, and other components needing replaced. The technician replaced all the parts and sounds better than ever. Everyone at Precision was professional, courteous and the technician was punctual. If I ever experience anymore issues with our garage door, we will definitely go with Precision again.
Service: Broken Garage Door Spring Repair
Product: Springs
Joni Hicks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric was very helpful and knowledgeable. We also found out we had known each other through high school so that was a nice surprise. He did a great job and we will definitely use you again for any other garage issues.
Service: Install Garage Doors
Product: Garage Doors
Teria Lynch
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I order the Stratford 2000 with cascade windows. Tim came to my house last summer & gave me an estimate. I ordered from Precision due to the experience I had with Tim last summer, I felt he answered all my questions. But this experience wasn't all pleasant. First of all, when Tim came to my house & my husband gave him a $50 off coupon he grumbled under his breath about it to him. I figured since we were paying a lot for the garage door, this wouldn't be a big deal! Secondly, Tim told my husband he would be here on Sunday, he never showed up. We assumed he would be here on Monday, never showed up. I had to call on Tuesday to see what happened. No one called me BUT emailed me instead!!! This is highly unprofessional since I work & I don't have time to check emails. I check them once a week since I have so many work emails. The lady told me he would call me again they emailed..when I told her this was impersonal she left me a message finally!!
I'm sorry that your experience felt frustrating and I'm glad we were able to take care of the issue. Our technician and office staff spoke with your husband multiple times and informed him that the windows were on back order and we would reach out as soon as we received them. Your husband agreed to go ahead with the door installation and agreed to allow us to come back and install the windows at a later time. The next day after the door installation, in response to your message regarding the windows, we again reached out and confirmed that your order would be completed as soon as we received the windows. Once we obtained the windows our technician came out the same day to install them. We attempted to respond to your multiple communications by phone and were unable to reach you. We tried emailing you as a secondary way of communication. We appreciate your business and hope to work with you again in the future.
Service: Install Garage Doors
Product: Garage Doors
Gordon Troup
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service, knowledgeable technician, no extra charge for a holiday repair and repairs done correctly. You guys are really good. You rate a 5 plus in my book.
Pat Lehnert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Called to schedule a service in the morning and had a technician at my home the same day. I was pretty sure I had a faulty garage door unit but I wanted confirmation from a professional. I was told there was a $55.00 service fee which was fine. The technician confirmed my initial thoughts and then said he had to charge me an additional $50.00 labor. I felt this was a bit excessive since nothing was fixed. He did perform an inspection of springs, pulleys etc..but the garage door was just installed 6 months ago so I knew all that was okay. I felt i had to have him do something for the additional $50.00 which the inspection took 5mins. I was then informed to call Genie and that it was a bad circuit board and that it was under warranty. I was then told it would be another $50.00 for the tech to return to install. I'm in the service business as well and I get the service charge and a $50.00 per hour labor rate but I feel the circuit board should be installed at no extra charge once it arrives, and or the additional $50.00 should not have been charged with the first service. Needless to say I will install the circuit board myself, and will not use precision door in the future. With that said Gregg the tech was very professional and actually showed up early for the appointment! He also called Genie and gave them all the information and confirmed the bad circuit board. Very helpful but I still feel I was overcharged.
Thank you for taking the time to write a review and we appreciate your feedback. Looking over your review, although we did perform the service of balancing and lubricating your door, we've contacted you in an attempt to refund the labor that was charged. In regards to moving forward with installing warrantied hardware from a different company, since Precision wasn't responsible for the installation of your door and opener, all work would be billable. We truly appreciate your business as a Precision customer and feel comfortable refunding the cost of labor. We hope in the future you choose Precision Door for your garage door repairs.
Service: Garage Door Opener Repair
Product: Garage Door Opener
Donald Nowakowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John was our service technician. He arrived early, checked the door and within forty minutes had our door operational. Would definitely recommend Precision Overhead Garage Door service to anyone and will use them again should the need arise.
Service: Broken Garage Door Spring Repair
Product: Springs
Leslie Howard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
the original installation by Precision was done efficiently and competently. The technician seemed knowledgeable and was helpful in explaining how everything worked. When a repair was needed we went back to the source. The tech this time was friendly and understood that I was concerned about the problem and the solution. Very pleased
