From Columbus Homeowners
Garage Door Repair in Columbus Metro Area - Page 236
Precision Garage Door Service
Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!
Serving Columbus
Proudly serving the Columbus Metro Area community with same day service.
Local Garage Door Repair in Columbus Metro Area
Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Columbus is reviewed very positively across the Columbus metro area, with customers consistently praising fast same-day response, knowledgeable technicians, clear communication, and courteous, professional service. Reviewers frequently note that the team explains problems and options well, completes repairs or installs efficiently, and leaves garage doors operating smoothly and quietly. Many customers also highlight easy scheduling, prompt arrival, and a low-pressure approach that helps them feel informed and comfortable with the work.
What Customers in Your Area Mention Most
Recent Reviews from Columbus
Gina Simmons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Well thanks to the owner, Beth, my problem has been resolved. I truly appreciate her concern regarding the issue with my garage door. After it was installed (none of us noticed it right away), we saw there were some defects in each panel of the garage door (sort of like welts in the metal). I was also not completely happy with the color, as it turned out a bit too dark to match the top trim. But Beth heard me out, and resolved this problem. She even got me another color, which I truly appreciate. I really appreciate Beth's kindness in resolving this issue. Some companies might have just "blown me off" and ignored my concerns. I am very happy with the results of the new door. I even decided to upgrade a notch for a bit more insulation, and wow, this door looks awesome! Very solid. Thank you Beth, and Gary for putting the door in. Gary is very good at his job too. I would highly recommend this company to anyone.
Service: Install Garage Doors
Product: Garage Doors
Gina Simmons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary was superb, very considerate, knew his job extremely well, and was very professional. I feel lucky to have him install my new garage door. Thank you all! Genna, in your office was very considerate and compassionate as well. The only issue I had was that your supplier refused to void out the door I ordered because he said it is a less ordered door and he did not know if he could sell it again. My door completely broke, forcing me to leave my car outside until the door came. So I asked for another door you had in stock. You could have come out with another door the next day, but because the supplier was not willing to cancel his door, and allow me get one you had in stock, I was forced to leave my car out overnight for more than a week on a busy, very dangerous and fairly high crime street. That upset me that your supplier thought it was more important to turn a profit for himsef, then to be concerned for my safety, and the safety of my vehicle. There is an exression: "The number one cause of poverty is greed." Don't you think that was selfish of your supplier? Anyway, other than that I am very happy with your company and the door. Thank you.
Service: Install Garage Doors
Product: Garage Doors
Robert Stone
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We thank you very much for being so prompt in getting our garage door repaired. Our cars aren't used to being left out so it was very much appreciated that you had a technician here for us this morning. I didn't know who to call as it had been a long, long time since we had to have repairs on the garage door. I went to the yellow pages and found Precision, which was a name familiar to me. Thank you for a job well done and for getting our car back in the garage. Alice W. Stone
Service: Garage Door Repair
Product: Cables
Robert Twomley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Punctual and courteous. Fixed problem quickly
Service: Broken Garage Door Spring Repair
Product: Springs
Jim Sutter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service, the tech was very efficient, clean and knowledgeable. He was in and out, and most importantly, the door works again!
Tara Lenz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Wonderful service!
Charles Okorowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Impressive and prompt service. Very professional and courteous. The total cost was more than I expected, but the problems were resolved.
Service: Garage Door Repair
Product: Cables
Yan Meng
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I feel really lucky to find Precision Door online and fixing my garage doors on Sunday. John did an excellent job to explain everything and solve the problems. I was so happy that the garage doors could be fixed during weekend. I will recommend Precision to my friends and my neighbors. 24 hours and 7 days services without extra charges, you can trust. Two thumbs up!!!
Nancy Super
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I'm "very" pleased with the quick response to my phone call for HELP! A tech came the following am and fixed my broken torsion issue - plus I had them back the next day to install a new garage door opener! Folks on the phone were very courteous as was the tech. I will recommend Precision to my friends and neighbors!
Service: Broken Garage Door Spring Repair
Product: Springs
Ingrid Springer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very satisfied with the services your company has provided for me over the past years. Again today, when installing a new Garage Door Opener, your technician was prompt in getting his work done and also explaining the operation of the new unit. I will always recommend your company.
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Robert and debbie Slane
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
john did a excellent job tearing down and installing our new garage door.also cleaning up afterwards.
Service: Install Garage Doors
Product: Garage Doors
John League
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision has been my go to company to replace my garage door broken springs. They have always been very responsive. I have heavy wooden doors and this is the second time one of the springs broke in sixteen years. The technicians arrived within the time window and were very professional. Precision is highly recommended for garage door needs.
Greg LESINSKI
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast honest service... Great thorough technician
Service: Garage Door Opener Repair
Product: Opener
William Stevens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On Monday, Sept. 29, 2014 I called the Precision Door Service Office to report a malfunction with my garage door not closing properly. Mr. Gary Morkassel was sent to service the problem with my garage door. He adjusted the springs, tightened all hardware, aligned safety eyes, tightened brackets, rewired safety eyes, adjusted opener travel and lubricated the tracks. I paid the price for the service, which totaled $155.00. On Monday, Oct. 6,2014 I returned from a trip to Pittsburgh, Pa. and I discovered that my garage door was wide open. I closed the door and on Tuesday morning Oct. 7, 2014 I found that my door was wide open again. I call the Precision Office again to advise of the problem I was having again. Mr. Morkassel showed at the garage at 9:30am to checked the problems with the door. He decided to erase all opener codes and reprogram two transmitters, which are used to open and close the doors. I was charged a price for this service of $55.00, which covered the 10 minutes that involved this particular secondary repair. Mr. Morkassel did a good job of repairing the garage door, but it would have been better if the repairs could have been completed on the first repair call, which may have saved me additional costs.
William, We appreciate you taking the time to write in, and ultimately, we're glad we were able to get everything back to proper working order. With regard to your door being open when you were out of town, this typically indicates that a neighboring transmitter may be intercepting the frequency on your opener. A first step solution would be wiping and reprogramming all codes. Based on Gary's feedback, it sounds like this took care of that particular issue. Since there wasn't an indication of a signal issue at the time of our initial repair, wiping and reprogramming all codes wasn't a necessary step to take. Instead, our initial visit corrected the known problem at the time, which was balancing the door and ensuring a safe and easy opening/close function. We do apologize if there was any confusion regarding these two separate issues. Again, we are glad that everything was ultimately taken care of and we appreciate you giving us the chance to make it right. As an extra step for Precision, we will be sure to communicate thoroughly in instances such as these.
Service: Garage Door Repair
Product: Garage Doors
Wayne Kanzigg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision has always done a great job on repairs/replacement of our garage door. They are prompt and they work quickly and thoroughly.
Service: Broken Garage Door Spring Repair
Product: Springs
Anthony Cacchillo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary was very professional and did the work needed quickly and efficiently. I was very impressed. I would recommend him and your company without reservation
Service: Garage Door Opener Install
Product: Garage Door Opener
Mike Ware
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric was a great technician for us - answered all our questions on options and pros/cons, did a good job on installation, and clean-up. We appreciated the weekend and evening availability for quotes, quote on day of meeting, prompt requotes when we altered work and coordination of the work. They only suggestions I would have would be to have extra color samples since that took more effort than it should and that our opener model does not have a feature to turn on the light when the beam is crossed - the only items that reduced rating. Product choices were good and pricing competitive.
Service: Install Garage Doors
Product: Garage Doors
John Burns
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response and very professional
Service: Garage Door Opener Install
Product: Garage Door Opener
Brent Henery
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary did an excellent job. He was very professional and went into detail describing how long I should expect a set of springs to last. He did exactly what he had to and was done in less than an hour. I've recommended Precision to several of my friends and will do so in the future. Thanks!!
Service: Broken Garage Door Spring Repair
Product: Springs
Beth Stevens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great quick service!
Service: Garage Door Opener Repair
Product: Opener
Kim Dietz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would recommend Precision Door to everyone. I called Thursday evening,they came the next day. John was very nice and explained everything to me. I am very pleased with the new garage door opener. Thank you very much.
Service: Garage Door Opener Install
Product: Garage Door Opener
Joellen & troy Gochenour
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have uses the company before, and the service was very good.
Service: Install Garage Doors
Product: Garage Doors
Terry Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician arrived within an hour to service and adjust door. He had all the proper tools to complete the job quickly. He was very courteous and professional. He was also very personable and pleasant to talk to and advised me on things to look for in the future to insure reliable performance from my doors various moving parts. I recommend your company to anyone needing prompt and professional service. Thank you very much....it made my day.
Service: Garage Door Repair
Product: Springs
Srihari Chitturi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
very professional and did a good job rating 5
Lisa Young
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric was great! I called and he was out to my home within the hour. Very good service and he really knows what he is doing! Great Service, Thank you.
Service: Broken Garage Door Spring Repair
Product: Springs
Jody Moore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a great experience with this company. They were quick, accurate and reasonably priced. The technician john was very knowledgable and helpful. I would recommend to others.
Service: Broken Garage Door Spring Repair
Product: Springs
Allan Hench
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I regret to say we were unable to use your service. I called about a broken spring repair. I was not expecting the price quoted. I have gotten 3 estimates to fix a single broken spring, all inclusive labor etc. A1 Garage Repair: $129.00 Economy Garage Doors: $138.00 Precision: $293.00 I will accept part of the blame for not fully understanding your price before the service technician arrived at our house. However, the $55.00 service fee is out of line. You markup of parts cost is too much. Your costs for labor are too high. I have given 3 star rating only because the technician, Tom, was courteous and professional. I am sorry we were not able to do business. Your pricing is not even remotely competitive. The attempted collection of the $55.00 service fee when no work was performed was tacky. (I know Tom was just doing what he was told to do.) Approximately 20% ($55.00) of your total cost for this service is for absolutely nothing. You really need to drop this fee from your costs.
Thanks for the response, Allan. Your feedback is very important to us, so we appreciate your reaching out. Since work wasn't performed, we've confirmed that all charges have been waived. With respect to pricing, though we're unable to speak for other garage door service companies here in Columbus, our pricing reflects a few very important factors that we feel are crucial when considering a replacement or repair (of any kind) on your garage door. First and foremost is your safety. It's our priority at Precision Door to execute the safest solution for repair. Sometimes this could mean that there may be more going on than what we were initially called out to inspect. When encountering this, we immediately inform the customer, so that they're updated and educated as to why it may be needed. We believe that when it comes to the customer, providing an ultimate solution with an outstanding warranty is best practice. This will result in fewer repairs over the course of time and again, the safest solution. Speaking to the hardware quoted, we always recommend replacing both springs. Like the headlights on your car, if one goes out, the other is likely to soon follow. Your pre-existing (unbroken) spring had equal wear compared to the spring we were sent to replace, so recommending the replacement of both is the safest option. If we were to only replace a single spring, this would increase the work required to lift your door on an already fatigued spring. As a result, this could also shorten the life of your new spring and all surrounding hardware, because they'd be working that much harder to accommodate the spring. Additionally, it's important to consider the quality of the product being installed. Our Precision torsion springs are oil tempered, galvanized and rated at 30,000+ cycles. We'd be happy to further elaborate on any of the hardware that was quoted for repair on our visit. Finally, we'd like to apologize that we weren't able to meet your repair needs, but hope that you'll consider Precision for future garage door repairs.
Earl Masterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very Professional..On time..Great Work..Sunday
Jon White
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, professional service and transaction from the call to the close. Very effocient and well-presented business. Gregg was informative and thorough. Prices are a bit high, but today was Sunday so I
Service: Broken Garage Door Spring Repair
Product: Springs
Chihee Lee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John was very professional,he analysis the problem & explain the repair process which was very easy to understand. I would definitely used your company again.
Service: Garage Door Repair
Product: Garage Doors
