Garage Door Repair Reviews in Columbus (Page 24)
Precision Garage Door of Columbushas received 7571 reviews, averaging 4.90 Stars:
Great service, on time and super friendly, an employee named Walker went above and beyond and was amazing would definitely recommend and use service again if ever needed!!
- Lil Adro
Columbus, OH
Service technician was polite and knowledgeable about my situation. He was able to diagnose the problem quickly. I would recommend their service to anyone who needs professional help.
- Ann O'Connor
Bexley, OH
Great job correcting our door issue on a Sunday. Much appreciated and God bless.
- Douglas Yeager
Grove City, OH
We chose Precision Garage Doors because we’ve seen your trucks in the neighborhood over the years and because of the great reviews you get on your website. Jeff responded very quickly and came out the same day as our call after he dug his truck out of the snow! We got an appointment for the next day to have it installed. Joe, the installer, did a great job working in the extremely cold temps. He gave an arrival window between 8-10a and was here before 8:30. So we are very happy with our experience with your company and our garage door. The team truly exceeded our expectations! We will recommend you to anyone who asks. Thanks
- MARIE THIERRY
Lewis Center, OH
They were here within 2 hours, they did a fantastic job in less than a couple hours. They replaced new drums, cables, and bearings. The technician B Bryant did a great job. I would give them 6 stars if possible.
- Terry Letzelter
Westerville, OH
Dylan gave me a garage door opener tune up. He was courteous, knowledgeable, and efficient. He gave me a couple discounts for the service. A very satisfied customer. Wally Yost
- Wally Yost
Canal Winchester, OH
Had a great experience today with service. Representative had my garage door springs replaced quickly and worked with me on the cost. Even changed battery for me in my garage door remote in my car. Would highly recommend!
- Billie Working
Columbus, OH
The customer service was exceptional. I couldn’t have asked for any better customer service than from what aI received through Precision. Precision has awesome customer service. Thank you again for all that you did on short notice.If I ever need any repairs done again I will be sure to call Precision they were awesome.
- Janet Courtney
Product:
Galloway, OH
Our door broke on a Saturday because winter is rude. It appears that ice had caused the door to freeze and, when I tried to open it, the spring popped off. I was super happy that we were able to get our door fixed the same day even in freezing cold temperatures. Trevor was friendly, knowledgeable, and courteous and he fixed our door in less than an hour. Fast and friendly service can be hard to find but I found it with Precision Garage Door!
- Katie Hudler
Westerville, OH
I reached out online to schedule an appointment on a Saturday, no less! I was able to schedule same day between 12-4 pm. Dillon called me and was here at 2 pm. He diagnosed the problem with the garage door and fixed it in a short time. The door works great and the price was reasonable as well!
- Paul Yoder
Galena, OH
Very fast and courteous. I would definitely recommend.
- Kelly H
Galloway, OH
The installer was excellent and did a really nice job. I would’ve gave it five stars if it wasn’t for the price of the job. I understand inflation but wow!
- Patrick Antenora
Product:
Columbus, OH
Your technician was respectful and polite. Your pricing is exorbitant, you advertise no service fee but charge a $20 fleet transportation fee that is not disclosed upfront. I asked for the most valued opener, was presented with 2128H, manufacturers warranty of 10 years you offered a 1 year warranty, wi-fi capable apparently, this was not offered to me and instead charged $69.99 for a 2nd remote. Surge protector price was $19.99. My charge was over $800! I feel taken advantage of!
- Michele Ward
Product:
Trevor was great. Had our garage door up and running in no time.
- Veronica Dillard
Columbus, OH
Great service! Johnny was very informative and explained everything clearly. A true professional.
- George Young
Service Provided:
Technicians: Jonathon Swartz
Westerville, OH
I called at around 3PM the repairman arrived around 5 something and was out before 7. Door works perfectly, and I forgot how quite a good working garage door is. My repairman was B Bryant very pleasant and professional did a great job. This is a easy 5 star to give. Thanks Precision
- Terry Letzelter
Powell, OH
Matt was awesome! Super organized and kind.
- Katie Huffman
Walker Furpahs allied With precision door service overhead garage did a fantastic job. He’s personable, friendly educational. He did a great job and I would always ask for him again.
- Terry Greenwell
Granville, OH
We are so pleased with our new garage doors! They are perfect. The installation went off without a hitch and the technician was on time, kept us aware of each step in the process and explained operation of the doors thoroughly.
- Colette Rost
Granville, OH
I had my garage door opener updated, and I had a guy Walker F. Who came to the house extremely friendly, pleasant knowledgeable and educated me a few things on the garage door. He did an excellent job fixing my garage control opener and I will use him again and again because he was so professional kind, and knowledgeable.
- Terry Greenwell
Canal Winchester, OH
Patrick was the most remarkable and professional technician. He walked us through critical needs and was swift in his repair of our garage door. In sub-zero temperatures! Cannot recommend him and Precision strongly enough.
- Samantha Smith
Lancaster, OH
We have used Precision Garage Door several times. Each time they have come out on the same day we requested the service and quickly diagnosed the problem and corrected it. We have been very satisfied with the service and prices. Today we called them because our garage door was coming down but it would immediately go back up after hitting the ground. Precision Garage Door was here within a few hours of calling. They quickly corrected the problem. We were very pleased when they did not charge us for the visit because they said that the opener was still under warranty. They had installed this opener a few short years ago.
- Robert Franklin
Pickerington, OH
Courtney was great. Quick fix of the auto door sensors. Didn’t over sell or recommend unnecessary repairs. Very pleased!
- Chris Hickman
Columbus, OH
Your company was very fast and professional installing my new garage door opener. The installer was very knowledgeable and polite. Thank you.
- Roger Csiszarik
Newark, OH
Excellent service as always very friendly
- Charles Shepherd
Marion, OH
Your representative that came to the house worked on our garage door for over four hours in the bitter cold and was not able to repair the door. It’s a new door that was installed incorrectly. The opening is square plum and level, but the door does not close properly, and there are gaps around the perimeter of the door. I gave your company two stars because I appreciated the effort of your technician, but I still have the problem with the door. I will contact your company again in the near future and hopefully you will send a seasoned representative that can correct the problem. Please be aware that I do not blame your representative. The door is new, but I believe the weather and the poor installation of the original door played a big role in the technician not able to repair it.
- Walter Goldhardt
Dublin, OH
Tim did a great job of repairing our door. Thanks!
- George Jeffers
I am extremely dissatisfied with the service I received. Tony appeared irritated whenever I asked questions, which made the experience uncomfortable. He attempted to sell additional items that I did not need and stated that your company provides higher-quality products. However, the product he used was not the higher quality he described. Although he said he was not charging me for the product itself, I was charged $200 for labor for what appeared to be less than 10 minutes of work to install a small bracket. I believe this charge was unreasonable given the scope of the work. Due to this experience, I will not recommend your service to my friends or family. Attached pictures are before and after:
- J. T.
Easy to book online. Came out the same day in the frigid cold. They gave me a window of 2-6 pm but Brad came out early. He was very courteous and explained the needed repairs in detail. It was costly but I needed the work done so I have nothing to compare it to. He replaced a lot of parts in about an hour and the door runs smoothly and perfectly now.
- Jeff Demas
Emergency service was prompt and diagnosis and repair was spot on. Tremendous customer service as well.
- sandy hutcheson