Garage Door Repair in Columbus Metro Area - Page 197

Andrea Ellis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very professional.

Bruce Naylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife and I couldn't be more satisfied. The technician (Michael B.) arrived promptly, seemed very knowledgeable, and took the time to answer all of our questions thoroughly. We wanted a garage door opener, but he explained that we did not have the clearance above the open garage door for an opener to be installed. He said that with the new springs he recommended, our door would be easy to open and close, and he delivered as promised. Our door has never worked better or been easier to open. I would definitely use the company and technician again and recommend them to anyone who asked.

Jacqueline Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really like & trust this company. I would tell anyone who needs help with their garage door to call them. They respond quickly & listen to your concerns & lets you choose your repair.

Ben Strangfeld

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an issue with the sensors on my garage door, and called Precision for repair. The technician, Michael B., also pointed out that my belt was in very bad shape. I ended up having him replace the whole unit, and he did a great job.

Darlene Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. Staff was professional and helpful with showing me how to use the new opener and programming my car.

Karen Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was quoted a price for a new spring for our garage door over the phone. However, when the installer showed up, we found out we needed a different, more expensive system installed. I showed my frustration and the GM called me and said he was sorry for the misunderstanding and that they could do it for the price I was told over the phone. The installer, Dustin, was very professional and kind and got the job done. That’s what customer service is all about ??????????

Maureen Casamassimo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Informative, efficient in responding to our repair needs and providing results! Worked with us in understanding the cause of the breakdown and 'in servicing' us in the operation of the switch and remotes.

Andrew Klosterman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic work! Precision was able to get out to our house sooner than expected and had the work done in no time. We made sure to have everything cleared out of the way and Jeff had the job finished in a few hours! We couldn't have asked for a better experience! Thank you so much!

Melissa Hillshemier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door wasn’t opening up smoothly and was jerking. The chain that goes into the door opener was hanging as well. I called precision door service after seeing their ad that they have same day service. The tech that came to my house was great and very professional. My rollers and springs and some other items were replaced and the door is opening very smoothly and is working great! I appreciate their fast and professional service. I would definitely recommend them and would use their services again, if needed

Ron Hartley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding customer service!! Prompt Friendly Reasonably Priced. A Terrific experience.

Brian Dalton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Eberly got my Garage door back in operation quickly!

Shawn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service, was better than expected! Convenient after work hours appointment was unexpected but very appreciated. Michael, the service technician was very polite, accommodating and knowledgeable. He replaced broken springs on our main garage door and replaced deteriorating spring on our second door. Also replaced all rollers and lubricated hinges. Took about 2 hours in all. Everything works better than ever!

Chris Herring

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Felt the technician was attempting to sell me upgrades on my operner. It didn't appear sincere but rather a ploy to generate sales. If I didn't know any better, I would say the technician got a peice of the action for upgrades. I got a little push back when I presented a coupon for a free trip charge with service over $100.00. The tech said most of the bill was the trip charge and the coupon wouldn't apply. That wasn't correct since my final amount I paid was $117.65 and the trip charge was $49.95. He did finally accept the coupon and reduced my bill from what was originally $180'ish. Looking at the bill, I got charged for "fleet transportation" - $20.00. Seems redunant. Get the trip charge waived with a coupon but get hammered with a "fleet transportation" charge! Lastly, the tech fixed my light issue, it wasn't coming on when the garage door was activated. He fixed it so good it won't shut off now! Back to having a problem again! Doubtful I'll be a return customer.

Pat Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would recommend your company, your representative was on time, courteous, and very professional. He explained all of my options and did the repair in less than an hour. Great job!!

Ellen Mcbride

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent, technician explained what needed done today, and later on. It was great, no complaints

Jonathan Printers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service and the installer was very helpful and knowledgeable in the product and service. Thank you.

Ken Lyding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was great! Very professional, courteous and made sure I understood how I could do personal maintenance on my garage door so as to avoid unnecessary service calls. His last comment was that my door was in excellent condition and, "see you in a few years." Thank you!

Mary O'malley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim just installed a new garage opener. He was incredibly knowledgeable and answered all my questions. The opener he installed is night and day compared to the old one that was there. Tim was punctual and had the work done quickly. I will recomend Precision and Tim to anyone that needs service.

Bruce Stubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service. Bearing and cables both had to be replaced. Tech was a 10 out of 10 we highly recommend this company

Craig Matson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin came out and replaced both springs, rollers, center bearing, and bottom door pad. Highly recommend your company, and Dustin; great young man.

Dan Webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a broken door spring and the service technician arrived within two hours of our call. He was courteous and efficient. He provided three different options for the repair and explained the cost and benefits of each option. The repair was completed in just over one hour. We would definitely use your services again if the need arises.

Greg Cira

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision door service three times now. Excellent service and professionalism each and every time! Replaced spring 14 months ago. This month door opener failed so Jim T. Jr. replaced opener, bearings, drum, rollers and balanced to help alleviate stress on new parts. Plus he replaced a NEW heavy duty spring, that was installed last time, this time for FREE due to a warrantied part. Will Recommend to everyone! Thanks and keep up the good work ethic.

Nancy Gillilan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I originally called because I thought the “eye” was broken and my door wouldn’t go down. I called and within 3 hours Dustin was at my door. The initial problem only required reconnection of a wire. I asked Dustin, if he had time, to check anything else that might need replaced. This opener is 20 years old. He quickly found some things that could be cared for that were either broken or could break soon (rollers, bearings, as well as what things were older and showing wear but didn’t need replaced. He provided an estimate which was very reasonable and within 1 hour my door was completely taken care of. So within 4 hours of my phone call my door was fixed. Dustin was an absolute delight! Friendly, pleasant, professional, and intelligent. Totally made me feel that I was his priority. This was an exemplary experience from start to finish that many other companies could learn from. I will use no other company in the future. Thank you Dustin and Precision!

Tom Chupka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Can't say enough about the fast, professional service we received from Precision. We had used their service before and were very happy with the work done, so they were the first company we called this time. It was late on Saturday night when a spring snapped, also breaking a cable. Set an appointment for early on a snowy. Sunday morning. Tom Palmer showed up at the exact time, ready to work. In a very short time he had the door hanging straight, with the new springs and cable replaced. Even in the dead of winter with several inches of snow on the ground, Precision got the job done, fast. Can't say enough good about Tom Palmer. Polite, professional, and knew his business. Will certainly use Precision in the future.

Rex Schlosser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The professionalism of the tech was pleasantly reassuring. My door stopped working at 2am and the first thing that came to mind was the commercial, which states that no garage door problem happens at a opportune time.

Johnie and Cindy Meyers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler showed up on time and ready to work. He diagnosed my problem and had it fixed and operation within 15 minutes. I thought the price of the remotes was high but from time of call until the problem was fixed was 30 minutes. You have to pay for that kind of service.

Steve Heft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service technician Michael Bowman did an excellent job of installing a replacement garage door opener. The opener that he replaced had a lifetime warranty and was purchased at precision. I have always found that precision stands behind their products. They employ courteous and efficient technicians as was Michael. I would tell anyone who asks of the wonderful and top notch service they provide.

John Nagy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time and no problems with the service we ordered

Linda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision because we were in need of a garage door opener immediately. We seen your add in the Newark Advocate and you did not charge extra for weekend work. Tom was called and let us know when he would get here. Tom was very polite and very efficient. He cleaned up and left no trash. We were very happy with Tom.

Frankie Merritt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I Recommend that you call Precision first. They installed new double springs, cable, rollers, adjusted the tracks, and reinforce my garage door opener brackets at a reasonable price. Waited 3 months after the installation to write this review ,to make sure everything was still in good working order.