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about Precision Garage Door
Precision Garage Door of Columbushas received 5515 reviews, averaging 4.91 Stars:
Lewis Center, OH
Dublin, OH
5 stars
- Wendy Harian
Johnstown, OH
Repairman (Tom) did a nice job repairing a really screwed up overhead garage door. He was friendly, polite and efficient and took the time to point out the problems he found and corrected. Will definitely be a return customer if needed in the future!
- Pat Lampton
Westerville, OH
Eric was very proffessional and explained not only the current problem but how the continued use of the opener with the broken spring had worn other parts. He gave the opener a total service, letting me make the call on what items were replaced.
- James Newman
Product:
Columbus, OH
Recommendation from a friend
- Susan DeShetler
Product:
Columbus, OH
5 stars in the following areas: Ease of creating an appointment Promptness in arriving at specified time Options presented at time of service Technical expertise Ease of payment
- Fred Baumler
Product:
Columbus, OH
Tom did a fantastic job. Quick, easy. I appreciate that he was on time as my husband is in a rehab center. He was polite, kind and explained all the things I needed to know. It was so nice to have someone who was very nice and did his work efficiently.
- George Meyer
Etna, OH
Tim worked very hard replacing a spring on my old garage door. He suggested I think about replacing the old door in the future. He did a great job. I would give their service a 5 star rating.
- Greg Williamson
Product:
Westerville, OH
Gregg is right on time and efficient. We had our garage door springs installed in 2001 by you and got the lifetime warranty. Got both springs replaced today for only a $55 service call. Gregg was able to get here just a few hours after it broke. Thank you!
- Jim and amy Girvin
Product:
Columbus, OH
5 star review based on ease of setting up and then changing service appointment and meeting all expectations. Service technician was spot-on. The belt drive is remarkably quiet.
- Patrick Adams
Product:
Columbus, OH
Gary was first rate: prompt, polite, knowledgeable, capable and reasonable. He deserves praise- a keeper if he were on my team.
- Carson Reider
Product:
Orient, OH
I am very pleased with the recent service on my garage door. The technician, Tim, arrived on time as scheduled and quickly identified the problem and had my door working like new in a matter of minutes. I would definitely recommend your company to anyone. In fact, I've already passed along contact information to a co-worker.
- Dennis Bright
Product:
Reynoldsburg, OH
John was the tech who came to the house and explained everything and how it was done in replacing the springs and bearings. Very friendly and courteous.
- Ronald Winnett
Product:
Columbus, OH
Office and appointment follow up was excellent Our technician did a very good job explaining and then installing the new garage door opener. The billing and follow up was as explained and worked well.
- Gary Page
Product:
Columbus, OH
Thank you for your prompt, same day/night service. The garage door was stuck open at least 2 feet (not very safe for overnight). Tom was friendly, courteous and professional. I felt comfortable and safe having him doing the work in my home. I think the email confirmation, pictures of the techs is an excellent idea. He called prior to arrival to let me know when he would be arriving. Answered all my questions, explained everything well. The work was completed in a timely manner. Superior, quality work! Tom definitely rates 5 stars. What more can I say. I will and have already recommended Precision and Tom to everyone I know. Thank you, thank you, thank you!
- Susan Taylor
Dublin, OH
Great service and timely response. My garage door opener finally quit after 19 years - call Precision at 9:30 am and had a service technician at my home by 11:30 am. Gregg installed (2) garage door openers (since one was bad I figure the other would go soon too) and he had both fully operational by 3:00 pm. Gregg was very professional, courteous and fully explained all features of the new system.
- Donald Krall
Product:
Dublin, OH
Expert service delivered expeditiously at a reasonable price delivering also excellent communication. What more could you want?!
- Michael Bonasera
Reynoldsburg, OH
Called at 1pm they were here at 8am the next morning as I was going out of town awesome speed coming out and the repair was awesome as well from adjusting to greasing I received much more than a simple garage repair I will definitely recommend them and use them in the future please call them you will not regret it. Rob k
- Robert Kimberly
Product:
Columbus, OH
A spring broke. We called on Sunday around 2:30pm and Tim came out around 4:00pm. Very happy with our service. Tim was great! Very polite and professional. 5 STARS!
- Bob Kapps
Product:
Lewis Center, OH
John was awesome! Very knowledgeable, personable and professional. Thank you!
- Kathy Schweinfurth
Product:
Westerville, OH
The overall experience with Precision - beginning with the phone call and ending with the new Precision door opener was professional and timely. The technician, Tim, was very efficient and personable. 5 stars for your company and technician.
- Vince Newton
Product:
Dublin, OH
I would definitely give Precision Door and Tom, my service technician, 5 stars for their outstanding service. My garage door broke on a Saturday evening. I had gotten another quote for replacement and was told it would be 30 days before a new door could be installed. I decided to get a second opinion and called Precision Door on Sunday morning. By 5 pm on Sunday evening, Tom was scheduled to come to my home to give me a replacement estimate (amazed and grateful I could get someone so quickly, especially on the weekend!). Tom was professional and knowledgeable and told me if my door was in stock, they could install the next day. I received a call first thing Monday morning informing me the door was available and could be installed on Tuesday. Tom arrived on time and within a few hours my new door was installed. I should note that Tuesday was supposed to be Tom's day off, but he knew I wanted the door installed as soon as possible , so made arrangements to make that happen. I would highly recommend Tom and Precision Door to anyone who needs service or replacement garage doors. Thank you so much!
- Joanne Sisia
Hilliard, OH
I looked at several garage door repair companies on the internet, and 1st was impressed from what I saw on your website, 2nd, your availability for multiple times on the same day to schedule me and finally with showing up on time with an efficient repair at a fair price. Thanks.
- Chris Harris
Product:
Columbus, OH
i checked the yellow pages in the phone book, i also checked bbb and found nothing to cause me concern. the fact you are a franchisee was a good thing because if there was a big problem, i could contact the corporate office. since my opener was not working, same day service was a plus. the e mail that was sent with tech name and picture was appreciated. the tech made sure to explain everything fully.
- Mae marie Smith
Product:
Reynoldsburg, OH
tom did a great job for me. he represents your company very well,more companies need people such as him. thanks to all for great service.
- Gordon Church
Granville, OH
I chose Precision for our garage door repair because they would come to our area and had discounts to offer. John exceeded my expectations in service and diagnosing the problem within a couple minutes. He discovered that the "seeing eyes," the safety feature, had some loose wires. John told me that he just needed a five minutes to it. Sure enough, he had fixed the wires, greased the track and started on his paperwork before that time was up. Thanks for driving from Columbus - the drive was 3 times as long as the job. With such a great service, Precision is well worth calling any time your garage door malfunctions.
- Emily McCall
Product:
Columbus, OH
Amazing service. I called at 7:45 am. Serviceman arrived and completed the repairs by 10:30 am that same day!
- Robert Fortin
Columbus, OH
Six years ago I moved into a new home development and it appears like the contractor, MI homes, had a contract to install Wayne Dalton garages. Unfortunately, when the parts malfunction, service can only be provided by the contractor who installed the Wayne Dalton products. I called the company who installed my garage and received a voice message requesting me to leave information and someone would return my call. Since I needed service and strongly disagree with the monopoly game between MI and the contractor who installed Wayne Dalton products, I searched the internet and read the reviews of Precision and decided to call. I agree that the service is prompt and professional but I definitely paid for it. To replace a broken spring cost me $569.95 and this was with discounts. The technician informed me that the parts I had were cheap and Precision parts were of better quality. Unfortunately I found out that I could have received the same parts a lot cheaper. I think you are doing an excellent job in selling your service but your prices are high. Also after reading the comments on the web, someone mentioned that they had a life warranty on their springs that they purchased in 2005. I received a 5 years warranty. I think the cost would be justified if I had received a life warranty. Thanks for the opportunity to express my opinion.
- Shade Ojibe
Product:
Columbus, OH
Very customer service oriented. Prompt for appointment. Very informative. Introduced self as company employee. Will use your company for future needs nd refer your company to friends.
- Mary Wolfe
Product:
Powell, OH
I called at 930 on a Saturday and by 1130 my door was done. Great technician and easy to work with. Very convienient payment options and would recommend to anyone with a garage door problem. Will be my first call in the future.
- chris linheart
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Super fast and friendly service. I was very impressed!!! Under 24 hour TAT!! (turn around time)
- Eric Hughes