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about Precision Garage Door
Precision Garage Door of Columbushas received 5552 reviews, averaging 4.91 Stars:
Columbus, OH
Product:
Reynoldsburg, OH
Alex arrived within 30 minutes of my initial call to the business and only took one hour to do a great job for us. Great company.
- Jeffrey Goble
Hilliard, OH
Great, quick, professional service.
- Richard Petty
Powell, OH
Same day service -- technician, Alex, went above and beyond. Consolidated previous "installation" of 2 garage doors allowing for consistent and effective operation of opener. Can't say enough about the professionalism, knowledge, and customer service of this company! Keep up the great work!
- Paula Bridgman
Grove City, OH
Well done Quick and efficient. Tech was informed and well trained. Had job done in just over and hour
- Lee and cheryl Miller
Columbus, OH
Ead arrived on time, diagnosed our problem - a broken spring that was installed 25 years ago in 1995 resulting in a broken cable. Ead professionally completed his work replacing both springs and installing new cables and ball bearings in a couple of hours. Thanks, Ead!!
- Mike Stinziano
Product:
Delaware, OH
Next day service, tech was on-time, very polite and friendly, was conscious of the social distancing protocols right now with COVID-19. Tech gave me some options for my repair, and completed the repairs in under 2 hours. Gave me a final overview of the repairs and upgrades. Payment with a reader that accepts security chips which is a good security plus. Over all, everything about this was great! Thanks
- Levi Smith
Galloway, OH
Very pleased with this company. My service tech was Alex and he takes customer service to a new level. Super friendly and very informative as he went through the install. Went over everything in detail and happily answered any and all questions I had. Our new opener installed works great and is way more quieter than our old one. Contacted them at 1 on a Saturday and Alex was there at 2:30 same day. Couldn’t be more pleased with my experience and would highly recommend this company. Any work I have in the future I will for sure use them and ask for Alex.
- Derek Mason
Service Provided:
Product:
Technicians: Tim Tomlinson Jr
Columbus, OH
Our installer was very professional and explained everything. I was very impressed on his work and product knowledge! I would recommend him to anyone for his excellent service!
- Larry Taylor
Service Provided:
Product:
Field Manager: Dustin Keaton
Galloway, OH
Tom was great, he showed us the issues we were having with our garage door and explained the difference between the garage door openers and the new springs. We would highly recommend Tom.
- Mary Walker
Dublin, OH
We selected Precision because of the BBB A+ rating as well as the excellent reviews. We certainly were not disappointed. Dustin was great!! He explained our options very clearly and thoroughly. After the work was completed he showed us everything he had replaced and asked if we had any questions. We are so glad we called Precision and that Dustin was our technician!
- Joe
Columbus, OH
Great Service .
- Carol Solliday
Hilliard, OH
Alex was Quick, efficient and very personable. He clearly explained what he was going to do, and gave me options. He went through it all when he was done, and gave me sone tips on care.
- Roger Garland
Delaware, OH
Service the same day. Broken garage door spring. Serviceman polite and professional.
- Kathi Weaver
Delaware, OH
Dustin was awesome! We just moved into a new build, and Dustin did a fantastic job of talking through our options for openers on our doors. He explained everything perfectly, and he even made sure that I got the correct information from our Smart Home provider so that our garage doors operated exactly as that provider had promised. He even offered to speak with them directly so that our needs would be taken care of. I wish the other companies that we worked with for other services for our new home were as fantastic as my experience with Precision. They were able to accommodate my schedule, were fantastic to speak with over the phone and set up an appointment, and Dustin was a wonderful technician. We will absolutely be recommending Precision (and Dustin!) to others.
- Kelsey Hanna
Service Provided:
Product:
Field Manager: Dustin Keaton
Columbus, OH
My garage door would not close tonight. I called, and in less than an hour a technician arrived at my house. He did an excellent job of repairing my garage. With the Coronavirus pandemic, I was worried that nobody would be able to come out and repair my garage. Thank you for the excellent work!!!
- Carrie Lipps
Lewis Center, OH
Called first thing in the morning, two new openers by 2:00 pm! Alex was pleasant and professional. Openers are so quiet you barely know they are working. First rate all the way.
- Spencer Murrell
Columbus, OH
Returned message for service in a timely manner. The estimate was affordable. The technician, Dustin was professional and completed the repair quickly.
- Tina Roddy
Columbus, OH
Your technician ( Tom Palmer) did a outstanding job. Would recommend him and your company to anyone. Thank you
- Terry Pinney
Columbus, OH
I called Precision after finding a broken torsion spring and also because I suspected that the 18 year old door opener had kicked the bucket. My appointment was set and kept the same day. Tom Palmer was the technician who repaired the door and installed a new door opener. He answered all my questions thoroughly, gave me a clear cost estimate and got right to work after I gave the OK to proceed. Less than three hours later I had a perfectly functioning garage door. Tom explained how to operate things correctly and took away all the replaced materials. It's nice to find someone and a company that deserves a five star rating. In my case they earned it. Thanks.
- R.Billingsley
Powell, OH
Great! Very professional and quick (same-day) service! Would use again.
- Tom Gray
Columbus, OH
Techniction was knowledgeable and helpful with options. They came out the same day and looked over everything. Great job.
- Rick Copeland
Dublin, OH
We had precision door service repair the springs and wheels previously on our garage door. So it was an easy choice when the opener decided to die on who to call for service. Precision door was quick to respond. Gave me several choices and completed the job fast with a great product. The new opener is so much quieter than the old opener. Completely satisfied with this repair job.
- J & K Stetz
Westerville, OH
We always shop local, and Precision was our first choice, on a FRIDAY! The call was handled professionally and with patient assistance. Next morning service was arranged. Ead's service was considerate, patient, and thorough. The inspection of our prior system was efficient, an explanation was accompanied by a photo of the problem. Options were presented without pressure, and a whole new system installed in 3 hours.
- Terry & jacki Barber
Product:
Columbus, OH
Emily quoted me $64-$118 per torsion spring, installed (listen to your recorded call), no service fee if work was done. I repeated torsion springs a few times & wrote it all down. She also said the tech would give me the actual quote for everything needed, but $118 was the most for a torsion spring. Very surprised when it was $180 per torsion spring (w/discount).. I advised what Emily said, but was told that is for the regular springs on side & she must have thought I meant those. I made sure Emily knew it was torsion springs on top, I specifically asked several times. She checked again & said yes, the torsion springs on top. So 2 torsion springs and 3 bearings was $559.00, that was with $100 discount. Not even the best coated torsion springs, just the basic. I feel Emily deceived me. The tech was nice & knew what he was doing. Your people that make appointments should give actual prices when asked. I was caught off guard. Needed new rollers too but it would have costs $900. Given 3 stars because Emily was deceptive. People want to know ahead of time, an estimate. Imagine if I had been elderly & on a fixed income. Please train your phone staff to be more transparent.
- Tammy
Product:
Delaware, OH
Great service fast repair works great better than ever
- Rodney Clark
Columbus, OH
Your representative, Dustin, was on time, polite and knowledgeable. He explained the cost, performed the work , tested the door and cleaned up the job site.
- Bill Winegarner
Westerville, OH
I was very pleased with Technician Dustin's knowledge, effectiveness , and courtesy while installing our new Lift Master garage door opener and replacement nylon rollers. He was most patient sharing with me the required operational steps as we initiated the WiFi, the door remote and the two car remotes. Dustin's meaningful comments about the backup battery and the appropriate lights to use with our opener was most appreciated too.
- Vaughn Hovey
Westerville, OH
Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa
- Melissa Cohan
Galena, OH
I felt the technician , Tom, did an outstanding job repairing my broken garage door spring by replacing both springs with the better quality springs, and giving the door a full needed tune up to include new torsion cables, ball bearing flanges, new rollers, plus checked the whole door system for problems. I felt he was very knowledgeable took pride in doing top quality work and represented the company well. I would recommend this company for your garage door needs and repairs. I will call this company again when needed.
- Paul Owens
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I have been putting this repair off for months because I was hesitant about the pricing for the repair. Two young men came into my home they were very courteous and friendly and provided me with sufficient information to help me determine that I can move forward with completing this project
- Carla Heidelburg