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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 5383 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had your company service our garage doors twice before. When we got the email that you were offering a n/c service call, we knew it was the right time to have that 'funny noise' checked out. Thank you!!! Dustin was very professional and efficient! He would be welcome to come again if we ever need service again.

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Dustin Keaton Service Provided:
Garage Door Repair

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derek Mason did an excellent job! I am very pleased with his attention to detail and ensuring my garage door that we bought form Precision Door Service 3 years ago is tuned up and ready for the Winter. Jim Rose jrose.isp@gmail.com M 614-260-2040

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Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason Otero did a great job fixing my garage door. He explained everything thoroughly and gave me options for repair. Highly recommend!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As always great service and Mike was great.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Extremely friendly service technician and very fast response time. Dustin came in an explained every issue that I had with my garage door and I did not feel like he tried to up sale me on anything.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tyler was great. Excelkent customer service and a good person. Very respectful. Thank you so much.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Derek did a great job! Was phenomenal!

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Derek Mason Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

What a pleasure to deal with such professionals. Tim, the repair technician who helped me, was courteous, knowledgeable, efficient, patient and kind. My garage door was bigger than what the company usually handles, but Tim worked with them to innovate a solution that works for me, and then implemented the fix with all due speed. I appreciate what a gentleman Tim is and how he handled my repair with both skill and grace. Thanks, Tim, and thanks, Precision.

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt,friendly,efficient.Thanx

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Matt Eberly Service Provided:
Garage Door Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!

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A Response from: Jim Rapp

Mike, thank you for taking the time to speak with our management team we appreciate you giving us the opportunity to provide that estimate. The online parts are not the same product or grade as what our technicians carry and our service call fee is what we charge for coming out to the home to do the 25 point inspection along with coming out with a fully stocked van that we can do repairs or services that same day. We apologize this was not brought up at the time of your first appointment. We have spoken with our scheduling department and this should have been explained to you upon scheduling. I hope that our resolution was satisfactory to you. Again, if there's anything else you need, please do not hesitate to contact me. Thank you, Chelsea (Office Manager)

Walker Furhpas Service Provided:
Garage Door Repair

Technicians: Walker Furhpas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door would not open. I called Precision and they told me someone would come out between 10-2. In about 30 min Dustin called and said he was on his way. He looked at the opening and pointed out the metal shavings and then unscrewed the opener and showed me how bad it really was. Ok so I asked what can you do to fix it and he said you need a new unit! I was loosing it and said how much?! He told me and I was in disbelief. I had no choice and he installed a new one. Thanks Dustin you did am amazing job. I would recommend!!

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Dustin Keaton Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great product/service!!!!

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. Got the job done in no time.

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Dmitri Sierra Service Provided:
Garage Door Repair

Product:
Springs

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technition was very freindly and knowledgeable.

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Dmitri Sierra Service Provided:
Garage Door Repair

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Timely, professional and excellent customer service

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our technician was Jason and he arrived at the scheduled time. He immediately inspected all the garage door components and made his recommendations. He addressed only the components he believed needed to be replaced and nothing more. He was very efficient and completed the job in the time promised. I would recommend both Precision Door and Jason for a quality job.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to compliment Precision Door for the excellent service I received by Dustin on Oct.4th repairing my garage door. I actually thought I would just get a quote, which I did, but he fixed it right away. I would gladly recommend Precision Door. 5 stars!!!

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Dustin Keaton Service Provided:
Garage Door Repair

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Checking on Google, the first company that I saw, after check your reviews, I had good feeling. And I wasn’t wrong, Dustin was so detailed, checking the minimum detail and finally found and solve the problem

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Dustin Keaton Service Provided:
Garage Door Opener Repair

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The garage door motor light was not working. Gary the technician arrived promptly and resolved the issue quickly. He also gave suggestions on buying a light fixture motion sensor in order to improve lighting in the garage. Much appreciated. Thank you for your service. Sincerely; Jim

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service man arrived as scheduled. After inspecting the problem, he provided us with estimates of levels of repair to be considered. Job was completed in a timely manner, and door operated as expected.

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Matt Eberly Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Rodney was our installer and he was exceptional to work with. He explained everything we needed ,answered all our questions and was pleasant. He did all the repairs and installed a new opener in a timely manner.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a "failure to open" problem and I thought I might need to replace the electrical parts. I heard your TV and checked your advertisement on line and was pleased with the ratings and comments I found there. My experience was completely pleasant, reassuring and professional. A technician was scheduled to come within a time frame of my choosing that afternoon . He called when on the way. He discussed replacement of the system but found the present problem to be repairable so I chose that option. Based on my experience I would give a 5 star rating.

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Repair

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.

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A Response from: Jim Rapp

Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.

Walker Furhpas Service Provided:
Garage Door Repair

Technicians: Walker Furhpas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!

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Dustin Keaton Service Provided:
Garage Door Repair

Product:
Springs

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our entire experience was phenomenal. From initial call and the professionalism with customer service. The tech arrived early Taylor was very courteous and explained everything in detail. We would recommended Persian to anyone.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.

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Walker Furhpas Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Walker Furhpas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five stars definitely. Wish I could give them six. Excellent company to do business including the young lady in customer service who set the appointment to Tim who analyzed the situation, recommended various products and very professionally installed the product. Tim was very friendly, trustworthy and helpful. Highly recommend this company for whatever garage door needs you may have.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kayne S. Was great. He explained what he was doing and made sure it worked properly before he left.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

No reasonable person could expect better service than I received from the precision garage door company. The technician, Jim Rapp, was technically very proficient, and on top of that, a really pleasant person.

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Dmitri Sierra Service Provided:
Garage Door Opener Repair

Installers: Dmitri Sierra
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230