Garage Door Repair in Columbus Metro Area - Page 34

Nina Painter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had Jacob Jones come to our home to originally repair a very old garage door opener. Upon discussing the situation, it was determined that we should replace it as it was so old the original opener wasn't produced any longer. Jacob was very professional and explained everything to us. We had the new opener installed and Jacob was very thorough with checking that everything was installed well and working perfectly. A huge thank you to Jacob for the phenomenal job. I will be recommending this company to any and all who need garage door repairs or installations.

Colleen Dennis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Price for repair was over inflated and they price adjusted down after complaining to the tech and then got a reasonable price after threatening to use another company. Door only worked a couple times. Had to call and they sent a different tech out to fix it properly.

Anna Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician was very knowledgable and exceeded our expectations. He replaced the spring, added a spring, and replaced the key pad in very short time. I also appreciate the fast response time. I will certainly recommend Precision Door Service to friends, neighbors and family. My grandson, in Deltona Florida, is a repair technician for Precision Door Service.

Jodelle Corrier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door stopped working as I was about to leave town. I called Precision and was pleased that they could come out that same day. To my surprise the tech called and came earlier than expected. He was informative and professional. 5 star performance by Precision and their technician!

Corky Wilson

Came out quickly and got the job done

Lisa Fallara

Great job fixing our door which had broken spring

Gregory

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company provided excellent communication while arranging an appointment. We had Jacob arrive and he was very personal, professional and explained everything that was being done.

Justin Lutz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Between the super friendly lady that I spoke to on the phone (sorry that I forgot your name), to Dylan, the amazing technician that set my mind at ease, this company is top notch in every way. One of my torsion springs went bad and I actually called another company the night before. I did not have a good feeling with them right off the bat. The tech indicated that he had to remove the springs to get the sizing before he could give me a price. This should have been a red flag to me, but I let him proceed. After being quoted ridiculous pricing, and the tech dropping both springs from the shaft to the ground, I called Precision Garage Door of Columbus on the spot. The woman who took my call was kind, clear, and sympathetic to my situation. Within an hour, Dylan was at my home reviewing the work with me. Because of these two individuals, I immediately found trust and comfort in who I had hired. Dylan was very clear in his description of the work, and also stated that he would be replacing the shaft and additional parts to ensure that the garage door was completely safe for my family and I to be around. I was provided very fair pricing that was significantly less than what I was quoted with the first company. Dylan had the work completed in one hour, was polite, sympathetic to our situation, and very knowledgeable, answering all of my questions about the springs and proper maintenance. Precision won my business today, and for all future needs. Thank you for being a professional, courteous, trustworthy company. I would not hesitate to recommend Precision to anyone needing garage door services!

Matthew Dillon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Percision out just to look over everything and ensure that nothing was wrong since it’s been many years. Jacob was through and very nice. He wasn’t pressing us to do any of the work that he recommended even though the entire mechanical system was 20 years old.

SUZANNE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Megan came out and gave me an estimate on a new door, opener and all the hardware that goes with it. The next day, Joe had my door installed! He showed and talked me through everything he was doing and why. He explained how and when to use lubricant on the rail and springs. He was super quick with the tear down and reinstall. He left no mess!! Great experience!!

Jeffrey Syar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a wonderful experience with this company. They communicate well and are prompt and courteous. Jacob was very knowledgeable and wasn’t pushing for up-sales. He just gives you the options answers questions and lets you decide. Great experience and will choose this company again when needed.

Shellie Schweizer

Excellent customer service! I called asking for an appointment for a broken garage door spring and the person that answered was extremely helpful and then Anthony came to install the new springs and he knowledgeable, professional, courteous and knew exactly what to do and did it quickly. From the call to the finished repair it was less than 2 hours. I highly recommend Precision if you need anything repairs done

Scott Woodfin

Fast service for when our car was trapped in the garage with a broken spring. Thank you, James, you did a great job.

Thomas Morley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prior experience with Precision Garage Door.

Connie Trusler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Absolutely positive experience. So easy to schedule an appointment online. Technician arrived on time and went right away to examine garage door. Was able to conclude there were other issues that could be repaired along with the springs. No pressure to spend additional money. Technician was pleasant and had good communication skills. Would definitely recommend

Patricia Gold

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom came out to give us an estimate on repairing the mechanisms on our very old garage door. The working parts needed to be replaced. He returned with Joseph that afternoon and worked very late to complete the job. A few days later, David came over to trim the rubber strip on the bottom of the door which was rubbing on the side of the garage. All the technicians were friendly, professional and very helpful. We are very pleased with the results. We were so used to a noisy garage door that my husband couldn't believe that the door was actually working as it was so quiet!

Anita Miller

Precision Garage Door sent a repairman out to fix our garage door on a timely basis. He was able to fix our garage door even though it was old and did this at a reasonable cost. I couldn't ask for any better service!

David Stewart

I do not typically write reviews, but I couldn't not say something. I called out Precision Garage to fix a broken spring on my door. My wife was home to meet the technician and was told that the repair would cost more than $2300 and was provided with a dishonest explanation. After asking them to leave, they came back to the door multiple times dropping the price until my wife finally caved at $700 (which is still too high). Stay away from these guys. They will prey on your lack of understanding to overcharge and take advantage of you.

Rebecca Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service Technician was really informative and helpful

Frank Papakonstantinou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker, the technician, was here an hour after we called. Nice guy, he found the issue quickly and fixed it. Overall, something like 3 hours between call and problem resolution. Much appreciated. Would recommend Precision Garage Door of Columbus.

Wrench N Roll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan and his crew did an amazing job i own Wrench N Roll auto repair and our door spring broke 1/9/26 first thing in the morning. I called and made an appointment at 9 am and they were there at 10 am, they were done by 1:30. Thanks for the quick response so we were able to service our customers. Thanks again Paul Kiebler owner

Reva Pollack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience. A spring broke on our garage door and I was able to easily schedule an appointment for the next day using the online scheduler. Tony came out the next morning and did a fantastic job of fixing the problem quickly and also giving guidance on the overall state of our garage doors. I'd absolutely recommend him to others.

Daniel Keller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician James was knowledgeable, professional and efficient. Did not take him long to complete the job. The parts prices are really inflated based upon my investigation. The price should have been at least 30-40% lower. As with all service work these days the customer has little choice as we need to have the work done. Hope James is well paid. Dan

David Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One star because 0 stars wasn't possible. I needed my garage door spring replaced and called out Precision. Imani was my technician and she tried to convince my wife to pay $2400 for this repair. After telling her multiple times we wouldn't pay that much, the price dropped and dropped and dropped until my wife agreed to $700 which was still too high for the single spring set up she installed. This type of tactic is beyond dishonest.

David Kayser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door before and they are very professional!!

C S

Matt was quick and knowledgeable

Marianne Neal

Very polite and friendly tech and office staff. Kept me apprised every step of the way. Installed my new parts quickly and left no mess behind. Explained everything about how to operate my new equipment. They know what they are doing, and they are good at what they do.

Adam R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Cameron was phenomenal. Very kind, helpful and knowledgeable. He quickly determined the problem of our malfunctioning garage door opener. Unfortunately, it was not able to be repaired however, he quickly and effortlessly installed a new one on the same trip. Definitely would recommend Cameron to anyone!

Jim Bowman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a spring break a few days before New Years. I called Precision on my in-laws recommendation. Within 2 hours the tech, Tom, was at my door. He was polite, professional and knowledgeable. My door was over 20 years old, so I asked him to just inspect the whole thing. He told me the things that needed done, other things he recommended and things that were still good. I went with his recommendations and 2 hours later it’s like a new door. I highly recommend this company, and Tom was awesome to deal with.

Thomas Wolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, efficient, great to work with