Garage Door Repair Reviews in Columbus (Page 25)
Precision Garage Door of Columbushas received 7571 reviews, averaging 4.90 Stars:
Delaware, OH
Columbus, OH
Tony was very professional and did a perfect job, despite the very cold weather.
- Roger Compton
Product:
Lewis Center, OH
We have used only Precision Garage Door for all our garage door repairs. We've used them for at least 3-4 times in the last few years. Their technicians are the very best. They are knowledgeable and friendly. They have always fixed our problems and they certainly know what they are doing. I feel their pricing is very fair and well worth it. They come almost immediately to fix our problems. We will use no one else but them. We have used them for spring replacement and also many repairs concerning the garage door and opener.
- Daryl Mullen
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The technician was friendly and seemed to know what he was doing. But we were shocked at how much the repair cost. I doubt I would call them again because of the cost.
- S & M J
Westerville, OH
I I am extremely dissatisfied with the service I received. Tony appeared irritated whenever I asked questions, which made the experience uncomfortable. He attempted to sell additional items that I did not need and stated that your company provides higher-quality products. However, the product he used was not the higher quality he described. Although he said he was not charging me for the product itself, I was charged $200 for labor for what appeared to be approximately ten minutes of work to install a small bracket. I believe this charge was unreasonable given the scope of the work. Due to this experience, I will not recommend your service to my friends or family.
- Jaffer Tayed
Hilliard, OH
Service was very good. Quick installation. Service representative was very friendly and helpful.
- Lori Cannan
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Technicians: Jonathon Swartz
Columbus, OH
I have been very pleased with the professionalism, quality of work, and customer service with Precision Garage Door Service. The technician, Tim, is the best. I appreciate his attention to detail and customer centered approach. I will continue to use and recommend Precision Garage Door Service.
- Mark Glasbrenner
Commercial Point, OH
james is a service rep that i would like to have asses my needs and fix them in short order. very stified with er vice he performed.
- Dan Keen
Hilliard, OH
Courtney was the rep who serviced our garage door and did a great job. Simple repair. No issues at all.
- Chris Hickman
Columbus, OH
We have a Precision’s Door instal our unit a few years age. Today I called in very cold weather when I could get my door to stay shut with the remote. I appreciated the quick response and the friendly service tech. He adjusted my door in a few minutes and left with no charge. I would recommend Precision Door if you need a new system. They are response to your needs.
- melinda delFratte
Easy scheduling and quick, friendly service at a reasonable price. Matt E. was great—thanks!
- Cherese Boyd (LaLuna412)
Hilliard, OH
Called Precision for an emergency repair. Excellent response and very knowledgeable technician. Provided estimate and options. I would highly recommend both Precision Door and their technician.
- Steve Malone
Dublin, OH
Professional. Punctual. Customer service oriented. Respectful. Knowledgeable. Efficient. High quality job.
- Jerry Johnson
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Technicians: Dylan Farrington
Westerville, OH
We were able to easily book online and got an immediate response with a window of 2 to 6 p.m. To my surprise, Brad arrived before 2. He was very courteous and thorough. I cannot speak to the pricing because we needed the job done right away so there was no time for other estimates. He did detail every cost, though, so we knew what we were paying for. The total bill was the same as the estimate and we were happy to get a seven year warranty. He finished the job in about an hour and the door now works seamlessly and without noise.
- Jeffrey Demas
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Technicians: Bradley Bryant
Millersport, OH
I was very impressed with the courtesy and professionalism that I experienced from the initial phone call Jessica was very attentive to my and had a technician scheduled to come out the same day. Imani arrived when they said she would be there she thoroughly explained what needed to be done, presented me with an estimate and only fixed what needed fixed and didn't try to sell me anything. She did an amazing job and thoroughly cleaned the area where she was working. She was was professional, courteous, and very friendly. I will highly recommend your company and her specifically to anyone that asks me for a recommendation for a garage door repair company. The cost was a lot less than I expected as well. Thank you for the quick response and the high quality of work performed.
- Patrick Johnson
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Columbus, OH
Kimberly was great helping to get us on the schedule in the aftermath of a snowstorm as soon as possible. Matt was super helpful, very efficient, and clearly explained the work and the cost breakdown. Garage working better than ever!
- Aaron Browning
Columbus, OH
Derek Mason is a top-notch Service Technician. The problem was diagnosed quickly, and the repair was made in a timely manner. I guess it helps too when the same person who installed the Garage Door Opener was dispatched back for the service. Thank you also to Crystal in the Office, for her help in getting this appointment set up.
- Michael O'Brien
Matt Eberly with Precision Garage Door was extremely professional and detail-oriented. He took the time to explain everything clearly, and answered all my questions. The entire experience was smooth and stress-free. I would definitely recommend Matt and Precision Garage Door.
- jthompson1906
Powell, OH
Fast. Great communication. Great people. Do a great job installing or repairing any of my needs
- Nate Ebner
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Technicians: Danny Quinn
Columbus, OH
Kimberly was so helpful in getting an appointment booked in the aftermath of a snowstorm. Matt came out on time and clearly explained the work and the cost estimate. He was very efficient and the door is working better than before. Will definitely call them again if needed for garage door or opener service!
- Aaron Browning
Sunbury, OH
Appointment was easy to scheduled. Technician arrived on time. After looking at our garage door and evaluating problem. He explained the materials needed for the repair he then gave us the estimate. It was very reasonable. He performed the repair explaining the process. After completed he asked how we would prefer to receive our receipt. He explained the information detailed and the coverage. He gave us his card and said if we had any question after his departure to feel free to give him a call. He was a true professional. I highly recommend Precision Garage Door Service. The set the bar high for expertice and customer service.
- Gerald Keeney
Hilliard, OH
My experience with Precision Door Service was fantastic. Service was provided the same day as requested with timely updates on when they would arrive. Patrick Mulligan was very helpful, knowledgeable and efficient. Great experience overall!
- Jenna Houseworth
Hilliard, OH
Our opener died yesterday morning. It's Saturday, it's cold, and the snow storm was predicted for today. I called a couple places but couldn't get an appointment until who knows when. I called your company and the lady said someone would be here between 12 and 4. I was thrilled! Dillon called on his way. He did a great job. He was friendly, professional, and knowledgeable. I felt so bad for him having to work, without gloves, as cold as it was. The door is opening and closing seamlessly. We had used a different company for 37 years, but couldn't be happier with Precision. Thank you!
- Cindy Cummins
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Technicians: Dylan Farrington
Columbus, OH
Great service. Very friendly and helpful. And always let me know exactly what's needed and clearly outline what's optional to help me manage my costs. It's rare in business today. Good on them!!
- Michael Sandman
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Technicians: Derek Mason
Columbus, OH
Technician was Jacob Beckett Very professional and solved our problem. Courteous and explained the problem Checked several times to be sure problem corrected I will request him again if I need repairs again
- John Kane
Delaware, OH
Excellent customer service, response time couldn’t have been better, and prices were good.
- Sandy Hutcheson
Product:
Hilliard, OH
Because Precission is the best company I’ve ever dealt with. Great efficient technicians. Always a great outcome!
- Catherine Sinay
Blacklick, OH
Same day online appointment that was able to come and fix the problems. Compassionate company that stayed late on a Friday night and repaired the keypad and replaced all the hardware supporting the door top to bottom. I highly recommend using this company! My home is certainly better since calling them!
- Joy Todd
Westerville, OH
I will always be a Precision Garage Door customer. I had a problem with my garage door jumping off track in 2025. I called and the Tech showed up in 25 minutes. The tracking issue was resolved in 20 minutes. I had a garage door that would not open last night, this morning and early afternoon. A big snow storm is a day away. Tom came out and resolved the issue in about 25 minutes. We were very appreciative and thankful!!!
- David Pemberton Jr
Powell, OH
The installer (Derek) was very clear about my options to repair or replace the items which were making all the noise when the garage door was going up and down. I am very happy about my my decisions to correct the problems for the long term and not just a bandaid! I will have Derek repair/replace the old items in the other unit in the second bay of my garage soon! Then all will be matched up,fixed up and ready for another 20 years. Thanks to Derek and Precision! Suzanne Bailey
- Suzanne Bailey
They showed up in a timely manner and were finished within two hours the job within two hours. Friendly and courteous.
- Kevin Deibert