Garage Door Repair in Columbus Metro Area - Page 244

Stewart Clinger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just wanted to contact your company and to tell you that if all of your technicians are as good, respectful, and customer service orientated as John is, well then you have an outstanding company. I just had a service call at my home in Delaware, OH and John was outstanding in every aspect of handling the appointment in a professional manner. Also from the time I called in until the time my problem was solved, everyone I had dealings with at Precision Garage Door were great to deal with. Just wanted to say thank you and to let you know you have a very satisfied customer. Sincerely, Stewart Clinger Delaware, Ohio

Teria Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I order the Stratford 2000 with cascade windows. Tim came to my house last summer & gave me an estimate. I ordered from Precision due to the experience I had with Tim last summer, I felt he answered all my questions. But this experience wasn't all pleasant. First of all, when Tim came to my house & my husband gave him a $50 off coupon he grumbled under his breath about it to him. I figured since we were paying a lot for the garage door, this wouldn't be a big deal! Secondly, Tim told my husband he would be here on Sunday, he never showed up. We assumed he would be here on Monday, never showed up. I had to call on Tuesday to see what happened. No one called me BUT emailed me instead!!! This is highly unprofessional since I work & I don't have time to check emails. I check them once a week since I have so many work emails. The lady told me he would call me again they emailed..when I told her this was impersonal she left me a message finally!!

Gordon Troup

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, knowledgeable technician, no extra charge for a holiday repair and repairs done correctly. You guys are really good. You rate a 5 plus in my book.

Pat Lehnert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called to schedule a service in the morning and had a technician at my home the same day. I was pretty sure I had a faulty garage door unit but I wanted confirmation from a professional. I was told there was a $55.00 service fee which was fine. The technician confirmed my initial thoughts and then said he had to charge me an additional $50.00 labor. I felt this was a bit excessive since nothing was fixed. He did perform an inspection of springs, pulleys etc..but the garage door was just installed 6 months ago so I knew all that was okay. I felt i had to have him do something for the additional $50.00 which the inspection took 5mins. I was then informed to call Genie and that it was a bad circuit board and that it was under warranty. I was then told it would be another $50.00 for the tech to return to install. I'm in the service business as well and I get the service charge and a $50.00 per hour labor rate but I feel the circuit board should be installed at no extra charge once it arrives, and or the additional $50.00 should not have been charged with the first service. Needless to say I will install the circuit board myself, and will not use precision door in the future. With that said Gregg the tech was very professional and actually showed up early for the appointment! He also called Genie and gave them all the information and confirmed the bad circuit board. Very helpful but I still feel I was overcharged.

Donald Nowakowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was our service technician. He arrived early, checked the door and within forty minutes had our door operational. Would definitely recommend Precision Overhead Garage Door service to anyone and will use them again should the need arise.

Leslie Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the original installation by Precision was done efficiently and competently. The technician seemed knowledgeable and was helpful in explaining how everything worked. When a repair was needed we went back to the source. The tech this time was friendly and understood that I was concerned about the problem and the solution. Very pleased

Ray Latham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim did a great job replacing a broken spring after hours. He mentioned a service special which would also replace the rollers...which was something I had thought of doing from time to time. Tim worked quickly and with quality...the only noise you hear now is the hum of the opener.

Wayne Drum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good service

Rohdonda Hardin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gregg gave me several options. Very professional and great service. Because of age, decided to get new garage door with insulation. I can really tell a difference. Thanks.

Cheryl Huang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken internal spring and Tom came out at the end of July and replaced the spring with a new type and performed all types of service to make it run smoothly including reattaching the board to the garage wall which had come loose. A month later the cable seemed to slip. The company had Tom out within an hour of my call to repair and determine the cause. He was great and did a wonderful job and explained everything. Thanks so much!

Sheri Sherman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person who was sent to my home for our garage today was an unbelievable gentleman. He was thorough and never pressured me but did show me how to make the door operate better. I had issues I was not aware of and he took care of each of these problems in a professional manner. I would highly recommend your company to anyone who needed your type of service required.

James Mccann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gregg was scheduled to arrive between 8 to 10 am. He was here about 8:15. Finished the spring replacement and tuned up the door in quick order. I would highly recommend Precision Door Service to friend and family. I would give them six stars if I could. Thanks for great service.

Rohdonda Hardin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an emergency yesterday, August 18, 2014 with my garage door. I could not contact my usual company, so I did a google search and found precision. They were a lifesaver. My garage door was coming off the track, it wouldn't close nor open all the way

Patty Adkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast courteous service!!!!!

Wanda Barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision serviced my parents door just the day before I needed service. When they pointed out the broken spring, I came home and checked my door and of course one of my springs was broken. I got same day service and Tim was very efficient, professional and friendly. I would definitely recommend your services.

Vincent Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job, quick and fast

Suresh Dandu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very very satisfied with Gregg...I called them at 11 am and I had Gregg in my drive way at noon...he asked if he could come and hour before the scheduled appointment. He gave me options, performed the task and was out by 2 pm. Really liked the service and he even let me buy my own opener and he installed it. Awesome and quick service.

Jon Calland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was great! I called when I heard the spring snap. Two hours later it was fixed. Fantastic!

Heather Beahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was very timely,courteous and quick with the repairs.

Betsy Saxer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They called to say they could come earlier rather than later-anmazing! Courteous technician, no problems and same day service.

Ken Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim came, he saw and he conquered. He removed and installed two garage doors (one double, one single) and two openers. He wrapped up the whole job in less than a day. Now instead of rotting, noisy doors/openers, we have smooth, quiet doors that will save us heating bills in winter. Top notch work.

Robert Meier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was prompt, thorough and courteous. He gave me a complete explanation of the issues and outlined all options for me.

Dave Kleshinski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was great. Spring broke late Saturday night. Repaired the next afternoon. With all the door hardware being 19 years old it made more sense to do the entire garage door overhaul. Tom explained this thoroughly and showed me the worn cables. Door is much more quite now and has guarantee.

Linda Woggon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door repair

Mary Franklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was here on time, did a great job, and was very professional. He went straight to work and was finished in record time. I would definitely use Precision Garage Door again.

Linda Swafford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so happy to have someone to help me normal busines hours. The serviceman was out here within a hour and explained to me what he could do and what I would need to have done in the future. He was professional, courteous and reassuring. I will call again when I am ready to buy a new garage door. And I will certainly recommend Precision to friends, family and neighbors.

Steven Pullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second experience with Precision Door (Columbus, Ohio). I was pleased with the service both times, courteous, efficient, willing to explain how things worked, not pushy about making a sale - Tim gave me only the information I asked for about replacing the garage door rather than bombarding me with extra sales pitch. This second time was an emergency call where I needed to get my cars out of the garage and the response time was excellent - called last night, here in the morning. I'll be coming back when I am ready to upgrade this door.

Cathy Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the time I called until the time the garage door was repaired was less than 5 hours. I truly appreciate the prompt, courteous service. Tom was very professional and the price was very reasonable.

Steve Greene

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beth, Very pleased with your company. Thank you for honoring my warranty. And most of all, thank you for repairing my door on Sunday. Steve Greene

Dennis Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found Precsion on the internet and liked what Iread about their service from customers. That and they advertise no up charge for a weekend service call. Their technician was here about an hour after I called late Sunday afternoon and completed the repair promptly. I will recommend Precision to neighbors who need their garage door serviced.