From Columbus Homeowners
Garage Door Repair in Columbus Metro Area - Page 243
Precision Garage Door Service
Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!
Serving Columbus
Proudly serving the Columbus Metro Area community with same day service.
Local Garage Door Repair in Columbus Metro Area
Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Customers consistently describe Precision Garage Door of Columbus as fast, professional, and easy to work with. Reviews emphasize same-day responsiveness, clear explanations of repair options, courteous technicians, and high-quality garage door repairs and installations that leave doors operating smoothly and quietly. Many customers also note a smooth booking experience, strong communication, and repeat-worthy service across the Columbus metro area.
What Customers in Your Area Mention Most
Recent Reviews from Columbus
Wayne Kanzigg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision has always done a great job on repairs/replacement of our garage door. They are prompt and they work quickly and thoroughly.
Service: Broken Garage Door Spring Repair
Product: Springs
William Stevens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On Monday, Sept. 29, 2014 I called the Precision Door Service Office to report a malfunction with my garage door not closing properly. Mr. Gary Morkassel was sent to service the problem with my garage door. He adjusted the springs, tightened all hardware, aligned safety eyes, tightened brackets, rewired safety eyes, adjusted opener travel and lubricated the tracks. I paid the price for the service, which totaled $155.00. On Monday, Oct. 6,2014 I returned from a trip to Pittsburgh, Pa. and I discovered that my garage door was wide open. I closed the door and on Tuesday morning Oct. 7, 2014 I found that my door was wide open again. I call the Precision Office again to advise of the problem I was having again. Mr. Morkassel showed at the garage at 9:30am to checked the problems with the door. He decided to erase all opener codes and reprogram two transmitters, which are used to open and close the doors. I was charged a price for this service of $55.00, which covered the 10 minutes that involved this particular secondary repair. Mr. Morkassel did a good job of repairing the garage door, but it would have been better if the repairs could have been completed on the first repair call, which may have saved me additional costs.
William, We appreciate you taking the time to write in, and ultimately, we're glad we were able to get everything back to proper working order. With regard to your door being open when you were out of town, this typically indicates that a neighboring transmitter may be intercepting the frequency on your opener. A first step solution would be wiping and reprogramming all codes. Based on Gary's feedback, it sounds like this took care of that particular issue. Since there wasn't an indication of a signal issue at the time of our initial repair, wiping and reprogramming all codes wasn't a necessary step to take. Instead, our initial visit corrected the known problem at the time, which was balancing the door and ensuring a safe and easy opening/close function. We do apologize if there was any confusion regarding these two separate issues. Again, we are glad that everything was ultimately taken care of and we appreciate you giving us the chance to make it right. As an extra step for Precision, we will be sure to communicate thoroughly in instances such as these.
Service: Garage Door Repair
Product: Garage Doors
Anthony Cacchillo
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary was very professional and did the work needed quickly and efficiently. I was very impressed. I would recommend him and your company without reservation
Service: Garage Door Opener Install
Product: Garage Door Opener
Mike Ware
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric was a great technician for us - answered all our questions on options and pros/cons, did a good job on installation, and clean-up. We appreciated the weekend and evening availability for quotes, quote on day of meeting, prompt requotes when we altered work and coordination of the work. They only suggestions I would have would be to have extra color samples since that took more effort than it should and that our opener model does not have a feature to turn on the light when the beam is crossed - the only items that reduced rating. Product choices were good and pricing competitive.
Service: Install Garage Doors
Product: Garage Doors
John Burns
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response and very professional
Service: Garage Door Opener Install
Product: Garage Door Opener
Brent Henery
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary did an excellent job. He was very professional and went into detail describing how long I should expect a set of springs to last. He did exactly what he had to and was done in less than an hour. I've recommended Precision to several of my friends and will do so in the future. Thanks!!
Service: Broken Garage Door Spring Repair
Product: Springs
Beth Stevens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great quick service!
Service: Garage Door Opener Repair
Product: Opener
Kim Dietz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would recommend Precision Door to everyone. I called Thursday evening,they came the next day. John was very nice and explained everything to me. I am very pleased with the new garage door opener. Thank you very much.
Service: Garage Door Opener Install
Product: Garage Door Opener
Joellen & troy Gochenour
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have uses the company before, and the service was very good.
Service: Install Garage Doors
Product: Garage Doors
Terry Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician arrived within an hour to service and adjust door. He had all the proper tools to complete the job quickly. He was very courteous and professional. He was also very personable and pleasant to talk to and advised me on things to look for in the future to insure reliable performance from my doors various moving parts. I recommend your company to anyone needing prompt and professional service. Thank you very much....it made my day.
Service: Garage Door Repair
Product: Springs
Srihari Chitturi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
very professional and did a good job rating 5
Lisa Young
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Eric was great! I called and he was out to my home within the hour. Very good service and he really knows what he is doing! Great Service, Thank you.
Service: Broken Garage Door Spring Repair
Product: Springs
Jody Moore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a great experience with this company. They were quick, accurate and reasonably priced. The technician john was very knowledgable and helpful. I would recommend to others.
Service: Broken Garage Door Spring Repair
Product: Springs
Allan Hench
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I regret to say we were unable to use your service. I called about a broken spring repair. I was not expecting the price quoted. I have gotten 3 estimates to fix a single broken spring, all inclusive labor etc. A1 Garage Repair: $129.00 Economy Garage Doors: $138.00 Precision: $293.00 I will accept part of the blame for not fully understanding your price before the service technician arrived at our house. However, the $55.00 service fee is out of line. You markup of parts cost is too much. Your costs for labor are too high. I have given 3 star rating only because the technician, Tom, was courteous and professional. I am sorry we were not able to do business. Your pricing is not even remotely competitive. The attempted collection of the $55.00 service fee when no work was performed was tacky. (I know Tom was just doing what he was told to do.) Approximately 20% ($55.00) of your total cost for this service is for absolutely nothing. You really need to drop this fee from your costs.
Thanks for the response, Allan. Your feedback is very important to us, so we appreciate your reaching out. Since work wasn't performed, we've confirmed that all charges have been waived. With respect to pricing, though we're unable to speak for other garage door service companies here in Columbus, our pricing reflects a few very important factors that we feel are crucial when considering a replacement or repair (of any kind) on your garage door. First and foremost is your safety. It's our priority at Precision Door to execute the safest solution for repair. Sometimes this could mean that there may be more going on than what we were initially called out to inspect. When encountering this, we immediately inform the customer, so that they're updated and educated as to why it may be needed. We believe that when it comes to the customer, providing an ultimate solution with an outstanding warranty is best practice. This will result in fewer repairs over the course of time and again, the safest solution. Speaking to the hardware quoted, we always recommend replacing both springs. Like the headlights on your car, if one goes out, the other is likely to soon follow. Your pre-existing (unbroken) spring had equal wear compared to the spring we were sent to replace, so recommending the replacement of both is the safest option. If we were to only replace a single spring, this would increase the work required to lift your door on an already fatigued spring. As a result, this could also shorten the life of your new spring and all surrounding hardware, because they'd be working that much harder to accommodate the spring. Additionally, it's important to consider the quality of the product being installed. Our Precision torsion springs are oil tempered, galvanized and rated at 30,000+ cycles. We'd be happy to further elaborate on any of the hardware that was quoted for repair on our visit. Finally, we'd like to apologize that we weren't able to meet your repair needs, but hope that you'll consider Precision for future garage door repairs.
Earl Masterson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very Professional..On time..Great Work..Sunday
Jon White
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast, professional service and transaction from the call to the close. Very effocient and well-presented business. Gregg was informative and thorough. Prices are a bit high, but today was Sunday so I
Service: Broken Garage Door Spring Repair
Product: Springs
Chihee Lee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John was very professional,he analysis the problem & explain the repair process which was very easy to understand. I would definitely used your company again.
Service: Garage Door Repair
Product: Garage Doors
Kirk Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision due to previous satisfactory experience with the company. Service tech was early which worked out well for me. Actually finished the repair faster than I expected. Tim was organized and efficient and answered any questions I had. Very pleased. Also very pleased your company responded the same day I called.
Service: Broken Garage Door Spring Repair
Product: Springs
William Stelzer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
William called in to say how happy he is with the service he received today from Gary. He said he's a keeper and did a great job and he will definitely be using us again.
Service: Garage Door Opener Install
Product: Opener
Kathy Osheroff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was curteous and informative. Perfomed the job quickly and successfully as the difference from before to after is amazing. Thanks.
Service: Broken Garage Door Spring Repair
Product: Springs
Eva Saunders
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Same day service! Very nice and friendly! Would definitely recommend them:)(5) star rating!
Service: Broken Garage Door Spring Repair
Product: Springs
Doug Ewart
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service tech was on time as scheduled,was able to correct issue, explained cause, repaired prior companies poor assembly as well as door opener. Thank You
Art Prendergast
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was great and same day. Thanks
Service: Broken Garage Door Spring Repair
Product: Springs
Tom Snearey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, courteous and didn't oversell me. Will definitely use again and recommend them.
Service: Garage Door Opener Repair
Product: Opener
Jim Wallace
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It was after lunch and the garage door would not open. I noticed the broken spring. I dug out the receipt from 2005 when we bought the springs and found there was a life time warranty. I figured it would be days before a technician would be available. When I called, they had an appointment that afternoon. The spring was replaced before dinner that night. And it only cost me a minimum service fee. Thank you Precision Door Service for a job well done.
Shari Wolfe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
prompt, polite, explained options in easy to understand manner
Service: Broken Garage Door Spring Repair
Product: Springs
Martin Barrowman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was great, lots of quality options to choose from. The door looks great and functions better than expected.
Service: Install Garage Doors
Product: Garage Doors
Jeannette Held
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
MY garage door, slammed shut instead of closing slowly. I called another service before Precision, who also advertised same day service. All their technicians were out of town for a week, I am glad they were. I am very grateful for the prompt service I received from Precision. Their Technician made sure I understood what needed to be done, and why. He went above and beyond, very friendly. I will always call Precision for my garage door needs. JH
Service: Garage Door Repair
Product: Cables
Sue Mayer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
As always, Precision Door came to my rescue and did a first-class job of fixing my garage door problem. Gary, the tech who helped me out was very considerate and helpful. I won't use any other garage door service than Precision Door - a great company with great staff. Thank you.
Service: Garage Door Repair
Product: Rollers
Nancy Caldwell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They came out on a Saturday
Service: Garage Door Opener Repair
Product: Belt Drive Garage Door Opener
