Garage Door Repair in Columbus Metro Area - Page 242

Shade Ojibe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Six years ago I moved into a new home development and it appears like the contractor, MI homes, had a contract to install Wayne Dalton garages. Unfortunately, when the parts malfunction, service can only be provided by the contractor who installed the Wayne Dalton products. I called the company who installed my garage and received a voice message requesting me to leave information and someone would return my call. Since I needed service and strongly disagree with the monopoly game between MI and the contractor who installed Wayne Dalton products, I searched the internet and read the reviews of Precision and decided to call. I agree that the service is prompt and professional but I definitely paid for it. To replace a broken spring cost me $569.95 and this was with discounts. The technician informed me that the parts I had were cheap and Precision parts were of better quality. Unfortunately I found out that I could have received the same parts a lot cheaper. I think you are doing an excellent job in selling your service but your prices are high. Also after reading the comments on the web, someone mentioned that they had a life warranty on their springs that they purchased in 2005. I received a 5 years warranty. I think the cost would be justified if I had received a life warranty. Thanks for the opportunity to express my opinion.

Mary Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very customer service oriented. Prompt for appointment. Very informative. Introduced self as company employee. Will use your company for future needs nd refer your company to friends.

Marcia Preston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was done well. Quick service and helpful technition

chris linheart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called at 930 on a Saturday and by 1130 my door was done. Great technician and easy to work with. Very convienient payment options and would recommend to anyone with a garage door problem. Will be my first call in the future.

Marilyn Sferrella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your prompt response to our request for service. John was very knowledgeable and polite. He explained the problem and gave us options for the future.

Ron Garczewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your service. Everything went smoothly, from good information on your website, to being able to schedule a same day appointment quickly over the phone, to the technician calling ahead and arriving earlier than expected, to the quality of work that was performed (which included two new springs and a new door opener) and finally to the paperless e-mail receipt. Great Job!

Al Brick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the work. John is well qualified and friendly. Showed up on time and did an excellent job. Thought it was a little pricey but I guess you get what you pay for.

Lee Lardizabal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for sending TOM. He went above and beyond the agreed service and did an excellent job; in addition he's courteous, honest and on time. I will definitely recommend your company, and Tom personally, to anyone I come across in need of your service.

Brian Dickinson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian is calling in letting us know he is very impressed with our company, and the tech was excellent! He was using a different company before and says he will definitely use us in the future and recommend us to friends and family!

Sid Geller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service- quick, reliable, timely. The technician came out as scheduled and did all of the necessary repairs. He explained the various options, warranties, etc.

Amy Levine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for sending Tom out to repair my aging garage door and opener. He returned twice for problems after he repaired the door until I was a satisfied customer. I know I will be replacing this door and opener in the future, but it is working well again. When it is time to replace I will call your company because your customrr service is excellent!

Gina Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Well thanks to the owner, Beth, my problem has been resolved. I truly appreciate her concern regarding the issue with my garage door. After it was installed (none of us noticed it right away), we saw there were some defects in each panel of the garage door (sort of like welts in the metal). I was also not completely happy with the color, as it turned out a bit too dark to match the top trim. But Beth heard me out, and resolved this problem. She even got me another color, which I truly appreciate. I really appreciate Beth's kindness in resolving this issue. Some companies might have just "blown me off" and ignored my concerns. I am very happy with the results of the new door. I even decided to upgrade a notch for a bit more insulation, and wow, this door looks awesome! Very solid. Thank you Beth, and Gary for putting the door in. Gary is very good at his job too. I would highly recommend this company to anyone.

Walt Abood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a new spring installed today. Receptionist was as strong as I've ever encountered in terms of professionalism and that was just the intro to this company. I called about 9:00 am and the door was fixed by 2:45 pm. Tim was professional and courteous. He explained things thoroughly and I paid what I expected to pay. This isn't something you want to deal with every day, but I'm a customer for life at this point. Well done.

Robert Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We thank you very much for being so prompt in getting our garage door repaired. Our cars aren't used to being left out so it was very much appreciated that you had a technician here for us this morning. I didn't know who to call as it had been a long, long time since we had to have repairs on the garage door. I went to the yellow pages and found Precision, which was a name familiar to me. Thank you for a job well done and for getting our car back in the garage. Alice W. Stone

Gina Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was superb, very considerate, knew his job extremely well, and was very professional. I feel lucky to have him install my new garage door. Thank you all! Genna, in your office was very considerate and compassionate as well. The only issue I had was that your supplier refused to void out the door I ordered because he said it is a less ordered door and he did not know if he could sell it again. My door completely broke, forcing me to leave my car outside until the door came. So I asked for another door you had in stock. You could have come out with another door the next day, but because the supplier was not willing to cancel his door, and allow me get one you had in stock, I was forced to leave my car out overnight for more than a week on a busy, very dangerous and fairly high crime street. That upset me that your supplier thought it was more important to turn a profit for himsef, then to be concerned for my safety, and the safety of my vehicle. There is an exression: "The number one cause of poverty is greed." Don't you think that was selfish of your supplier? Anyway, other than that I am very happy with your company and the door. Thank you.

Robert Twomley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Punctual and courteous. Fixed problem quickly

Jim Sutter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, the tech was very efficient, clean and knowledgeable. He was in and out, and most importantly, the door works again!

Tara Lenz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service!

Charles Okorowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Impressive and prompt service. Very professional and courteous. The total cost was more than I expected, but the problems were resolved.

Yan Meng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I feel really lucky to find Precision Door online and fixing my garage doors on Sunday. John did an excellent job to explain everything and solve the problems. I was so happy that the garage doors could be fixed during weekend. I will recommend Precision to my friends and my neighbors. 24 hours and 7 days services without extra charges, you can trust. Two thumbs up!!!

Nancy Super

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm "very" pleased with the quick response to my phone call for HELP! A tech came the following am and fixed my broken torsion issue - plus I had them back the next day to install a new garage door opener! Folks on the phone were very courteous as was the tech. I will recommend Precision to my friends and neighbors!

Ingrid Springer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very satisfied with the services your company has provided for me over the past years. Again today, when installing a new Garage Door Opener, your technician was prompt in getting his work done and also explaining the operation of the new unit. I will always recommend your company.

Robert and debbie Slane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

john did a excellent job tearing down and installing our new garage door.also cleaning up afterwards.

John League

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has been my go to company to replace my garage door broken springs. They have always been very responsive. I have heavy wooden doors and this is the second time one of the springs broke in sixteen years. The technicians arrived within the time window and were very professional. Precision is highly recommended for garage door needs.

Greg LESINSKI

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast honest service... Great thorough technician

Wayne Kanzigg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has always done a great job on repairs/replacement of our garage door. They are prompt and they work quickly and thoroughly.

William Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Monday, Sept. 29, 2014 I called the Precision Door Service Office to report a malfunction with my garage door not closing properly. Mr. Gary Morkassel was sent to service the problem with my garage door. He adjusted the springs, tightened all hardware, aligned safety eyes, tightened brackets, rewired safety eyes, adjusted opener travel and lubricated the tracks. I paid the price for the service, which totaled $155.00. On Monday, Oct. 6,2014 I returned from a trip to Pittsburgh, Pa. and I discovered that my garage door was wide open. I closed the door and on Tuesday morning Oct. 7, 2014 I found that my door was wide open again. I call the Precision Office again to advise of the problem I was having again. Mr. Morkassel showed at the garage at 9:30am to checked the problems with the door. He decided to erase all opener codes and reprogram two transmitters, which are used to open and close the doors. I was charged a price for this service of $55.00, which covered the 10 minutes that involved this particular secondary repair. Mr. Morkassel did a good job of repairing the garage door, but it would have been better if the repairs could have been completed on the first repair call, which may have saved me additional costs.

Anthony Cacchillo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was very professional and did the work needed quickly and efficiently. I was very impressed. I would recommend him and your company without reservation

Mike Ware

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was a great technician for us - answered all our questions on options and pros/cons, did a good job on installation, and clean-up. We appreciated the weekend and evening availability for quotes, quote on day of meeting, prompt requotes when we altered work and coordination of the work. They only suggestions I would have would be to have extra color samples since that took more effort than it should and that our opener model does not have a feature to turn on the light when the beam is crossed - the only items that reduced rating. Product choices were good and pricing competitive.

Brent Henery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary did an excellent job. He was very professional and went into detail describing how long I should expect a set of springs to last. He did exactly what he had to and was done in less than an hour. I've recommended Precision to several of my friends and will do so in the future. Thanks!!