4.9 1 2 3 4 5 7,949 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 182

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

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What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is reviewed very positively across the Columbus metro area for fast response, knowledgeable technicians, and professional, courteous service. Customers consistently describe smooth repairs and installations, clear explanations of options, and a company that often arrives same day, works efficiently, and leaves the garage clean and functioning well. Many reviewers also mention fair or reasonable pricing, especially when options are explained clearly and no-pressure recommendations are given.

What Customers in Your Area Mention Most

Responsiveness (183) Customers frequently praise how quickly Precision Garage Door responds, often with same-day or next-day appointments and fast arrival after the call. Professionalism (180) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from start to finish. Communication (157) Customers value the clear explanations, helpful updates, detailed estimates, and step-by-step walk-throughs provided by both office staff and technicians. Expertise (149) Technicians are repeatedly praised as knowledgeable, thorough, and able to diagnose problems accurately while explaining repair options in plain language. Speed (140) Many reviews highlight how quickly the work is completed, with repairs and installations often finished in about an hour or the same day. Service (133) Customers consistently compliment the overall service experience, including helpful staff, smooth scheduling, and a strong customer-first approach. Workmanship (118) Reviewers often say the repairs and installations are done well, cleanly, and with attention to detail, leaving doors working smoothly and quietly. Friendliness (102) Technicians and office staff are frequently described as friendly, pleasant, personable, and kind. Value (81) A meaningful share of reviewers mention fair, reasonable, or competitive pricing, especially when paired with clear options and no-pressure recommendations.

Recent Reviews from Columbus

Suzanne Chavanne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/19/2021

The technition was very freindly and knowledgeable.

Service: Garage Door Repair

Amy Tincher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Timely, professional and excellent customer service

Service: Garage Door Repair

Bill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/18/2021

Our technician was Jason and he arrived at the scheduled time. He immediately inspected all the garage door components and made his recommendations. He addressed only the components he believed needed to be replaced and nothing more. He was very efficient and completed the job in the time promised. I would recommend both Precision Door and Jason for a quality job.

Service: Garage Door Opener Install

Product: Garage Door Opener

Ceclia Cromwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Powell, OH 10/18/2021

I would like to compliment Precision Door for the excellent service I received by Dustin on Oct.4th repairing my garage door. I actually thought I would just get a quote, which I did, but he fixed it right away. I would gladly recommend Precision Door. 5 stars!!!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Erwin Letellier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/18/2021

Checking on Google, the first company that I saw, after check your reviews, I had good feeling. And I wasn’t wrong, Dustin was so detailed, checking the minimum detail and finally found and solve the problem

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Opener Repair

Sally Bricker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Groveport, OH 10/18/2021

The garage door motor light was not working. Gary the technician arrived promptly and resolved the issue quickly. He also gave suggestions on buying a light fixture motion sensor in order to improve lighting in the garage. Much appreciated. Thank you for your service. Sincerely; Jim

Service: Garage Door Repair

Alan Palo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 10/18/2021

Service man arrived as scheduled. After inspecting the problem, he provided us with estimates of levels of repair to be considered. Job was completed in a timely manner, and door operated as expected.

Matt Eberly

Technicians: Matt Eberly

Service: Broken Garage Door Spring Repair

Product: Springs

Jerry Guy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 10/17/2021

Rodney was our installer and he was exceptional to work with. He explained everything we needed ,answered all our questions and was pleasant. He did all the repairs and installed a new opener in a timely manner.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

June Evans

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a "failure to open" problem and I thought I might need to replace the electrical parts. I heard your TV and checked your advertisement on line and was pleased with the ratings and comments I found there. My experience was completely pleasant, reassuring and professional. A technician was scheduled to come within a time frame of my choosing that afternoon . He called when on the way. He discussed replacement of the system but found the present problem to be repairable so I chose that option. Based on my experience I would give a 5 star rating.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Opener Repair

Sean G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/16/2021

I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.

Response from Jim Rapp Business Owner

Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.

Service: Garage Door Repair

Gena S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/15/2021

Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Product: Springs

Kathleen Wafer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pataskala, OH 10/15/2021

Our entire experience was phenomenal. From initial call and the professionalism with customer service. The tech arrived early Taylor was very courteous and explained everything in detail. We would recommended Persian to anyone.

Service: Garage Door Repair

Product: Springs

Mike Whitehead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/15/2021

Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.

Service: Broken Garage Door Spring Repair

Product: Springs

Jordan Traikoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
New Albany, OH 10/14/2021

Five stars definitely. Wish I could give them six. Excellent company to do business including the young lady in customer service who set the appointment to Tim who analyzed the situation, recommended various products and very professionally installed the product. Tim was very friendly, trustworthy and helpful. Highly recommend this company for whatever garage door needs you may have.

Service: Garage Door Opener Install

Jackie Mcclain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/13/2021

Kayne S. Was great. He explained what he was doing and made sure it worked properly before he left.

Service: Garage Door Opener Repair

Bill Graban

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/13/2021

No reasonable person could expect better service than I received from the precision garage door company. The technician, Jim Rapp, was technically very proficient, and on top of that, a really pleasant person.

Service: Garage Door Opener Repair

Micheal Slezak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Lockbourne, OH 10/12/2021

Appointment was set rapidly and convenient to me. Our installer, Dimitri, was prompt, courteous and highly skilled. We were very pleased.

Service: Broken Garage Door Spring Repair

Product: Springs

David M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My door was not working at 100%. Matt E. inspected the door and explained three service options. He quickly replaced the worn door hardware, the springs and lubricated all the hardware on the door. When he finished the door was running smoothly and in good balance. Matt is a true professional in doing his work.

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Mike Patzer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 10/12/2021

Punctual, friendly technician. Explained in detail what was wrong and how and why the specific repair was needed. Completed in a timely manner and cleaned work space once complete.

Service: Broken Garage Door Spring Repair

Product: Springs

Ben Potters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/11/2021

I called to request a repair on my opener and was given an appointment and approximate price over the phone. Unfortunately the repair associate could not provide the spare part to repair due to the age of the opener. However he did give me some suggestions and a price for a commercial grade opener. I elected to replace myself with a residential model. I appreciated the honesty, discussion and no pressure sales approach. Since they could not repair, they did not charge the service call. I very much appreciate that integrity in service and doing the customer "right"! I will recommend any time for Precision. Thank you, Ben

Service: Garage Door Opener Repair

Kim Dishong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 10/11/2021

All I can say is…RUN! They wanted to charge me $985 for a $180 repair that was done in 30 minutes by a great company named The Garage Door Guy. They also charged me $50 just to come out. This company should be ashamed of themselves!!!

Response from Jim Rapp Business Owner

Thank you for taking the time to leave us your feedback Kim, a member from our management team did reach out this afternoon to further discuss this but unfortunately it was not a good time for your schedule. We are hoping tomorrow morning will be a better time to go over this with you as we do offer 100% customer satisfaction to our customers and would appreciate the opportunity to make this situation right by you.

Service: Garage Door Repair

Donna Laughlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/10/2021

Great service and fast. Danny Was professional, kind, personable, knowledgeable, and explained everything carefully and got to work immediately. Although not just a broken spring unfortunately, but after 21 years of wear, it made the costly repair understandable. It’s the cost of owning an older home and we will be using Precision for future garage door repairs, though hoping not anything soon!

Service: Garage Door Repair

Product: Springs

John Truitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Derek was extremely helpful and we really appreciate the time he spent helping.

Derek Mason

Technicians: Derek Mason

Service: Garage Door Repair

Najma Shamsi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/08/2021

I was more than satisfied. The technician Walker Fuhrpas was polite, friendly and efficient. He replaced the sensors of our garage door.

Service: Garage Door Repair

Debbie Bever

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have used Precision several times over the years and when my garage door spring broke I called them to fix the problem. They were able to come out the same day and completed the repairs. The technician was polite and was able to explain what needed to be repaired or replaced, and having the parts on hand, made the replacements. I will definitely use them again if needed and highly recommend them for any garage door issues one would have.

Service: Broken Garage Door Spring Repair

Product: Springs

Beth Mcgill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 10/06/2021

TV advertisement led to website visit-BBB endorsed, coupons and discounts enticing. Friendly receptionist scheduled service call for same day. Service Technician very knowledgeable and very pleasant to work with- he explained in detail what was needed and cost before starting repairs. I’m quite pleased and now consider Precision Garage Door my “go to” for garage door concerns. Obviously, I will recommend them to my friends.

Service: Garage Door Repair

Product: Springs

Don Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast service. I called in the morning and they were out later that morning. Great job by Kayne!

Service: Garage Door Opener Repair

James Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/05/2021

did a great job serviceing the Garage Door the experience was great also.

Service: Broken Garage Door Spring Repair

Jessica Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 10/05/2021

We had an amazing experience with Precision Door. After putting off our need for weeks, I finally called to get a quote. The answered the call immediately, had a same day appointment and fixed the same day. The entire process happened so fast, professionally and in under 2 hours. They have earned all 5 stars and more. Thank you

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Diana Cochran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 10/04/2021

I have seen some of your ads and was impressed. I was impressed with your repair man.

Service: Garage Door Repair

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026