Garage Door Repair in Columbus Metro Area - Page 123

Robyn Gunsalus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door cable came off the pully during the holidays.. we closed it and waited.... a couple weeks later.. looked on the internet and came across Percision. We liked that there is no extra charge for day, night, weekends! We made an appointment online... The technician was running late... but made up for it with his great personality and his ability to get the garage door back on track. He explained everything up front along with cost before he did any work!!! Patric M. Thank you very much! We appreciate you and your work!!!!

Fangmei Law

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent job!

Suzanne F.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door was cracking and screeching and really needed maintenance. I had used Precision before and actually recommended it to others. Their representative, Derek, did an excellent job. He was professional but courteous, friendly, and let us know exactly what he had to do. And, yes I would use them again. The only reason for the 4 star rating was I thought the price was too high. I could have refused the work and called another company, but I know from experience that Precision is one of the best.

Jennifer Ho

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. Call that morning and got the garage door repair the same day. The technician was knowledgeable and on time.

Thomas Rieland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker explained everything well and handled replacement of two garage door springs quickly. Great experience. May have paid slightly more than norm but worth it.

Griffin Aufranc

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and easy. Explained the problem. And some other things going on with the garage door.

Susan Uhl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used your company before and was satisfied. Seeing that you offered service 24/7 was also a plus since this is a holiday weekend. David H. was the tech who arrived less than 2 hours after I called for service. He was friendly, professional, and seemed knowledgeable. He evaluated the situation and provided recommendations but never pressured me to select options I passed on. Overall, I was very satisfied. David was a pleasure to work with. I do have one issue to point out although it is minor. After I made the appointment, I received an email that was intended to give me an intro to the tech that was coming out. It showed pictures of many techs, but the email didn't tell me who it was that was scheduled to be here. So it wasn't very helpful, but I like the concept.

Dan Huffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was contacted by phone a few minutes after submitting an online request. Technician Jason was at our house within an hour of submitting the request. He fixed the problem, and suggested and completed a few things to better stabilized the process of the door opening and closing. Jason was professional and very good/thorough with his work, and I would recommend using Jason and Precision Garage Door Service.

Michael Brascetta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All around great experience starting with booking the appointment with the live agent who answered the call on a Saturday for what was hopefully a same day appointment. Fortunately they had a slot open late afternoon where other companies could not accommodate me before the new years holiday. Not only did I get an appointment same day but the technician arrived early. Chaz was my technician and he was excellent. Clearly knows his field, provided great service and was an excellent representative for the firm. He was personable, efficient, and informative throughout the entire process. Would happily recommend him and the firm to anyone needing garage door service.

Ashley Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just had the springs on my garage door replaced. Kurt was very friendly, kind and finished the job quickly! So excited to have my garage up and running! Thank you Kurt!

Donna Sheetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James came on time and handled my garage door problem quickly and excellently! Thanks so much for a job well done.

Jim Mount

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very thorough and explained everything that needed done clearly

G Hay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a very old garage door opener replaced and couldn’t be happier with the company and the technician, James D, that did the job. James inspected my old opener (it failed most categories - no surprise) and gave me three replacement options without any hard sell. The installation went smoothly, James explained the operation of the new opener, he explained how to connect it to the phone app and left no debris behind. He also lubricated the door. I highly recommend Precision.

Jeremy Francis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Knowledgeable, excellent customer service and soo friendly - Chaz is just a fantastic person. Super helpful and as a fellow Brit, we had some fun conversations while he worked. 1000% I would recommend Precision and more so Chaz!

Bill Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick and efficient. Thankyou!

Rhonda "dolly" Stokley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Charles was great. Identified the problem and executed a plan and took care of business. Now we have not one door that opens on demand but two. Thank you “Chaz”. Great job!!!

Gloria L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt was very thorough and professional. He explained everything and gave us our options before proceeding with repairing our garage door. No pushy sales tactics, just the facts. He completed the work in a timely manner.

Cathy Binkoski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had been having issues with the wall panel of our door opener. We called yesterday and we were able to get someone out today. Matt was our technician, he was on time and professional, as well as he had our issue solved within 15 minutes of being at the house. I strongly recommend Precision Door!

Karen Stineman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service! Dustin had door fixed before I knew it. Great job! Thank you Dustin

Charles Vallance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was able to contact the Precision and had an appointment in less than two hours. Jason D. was my service tech. He called to let me know he was on his way. Very prompt and very professional. I know there is going to be future repairs on the garage door and I will call and request Jason. Thank you Precision.

John Hayhurst

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had garage door installed in 2022. Noticed it was catching and noisy. Called for service. Tech came out same day. Tech was prompt, personable and knowledgeable. Adjusted springs and end rollers. Door was under warranty so no charge for service. Would recommend company.

Patricia Haimerl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I felt your company was an ethical company.

Adam Karl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast. Responsive and explained the problem and solution. Chaz was great! Highly recommend and will use this company again if I ever have garage door issues in the future. Thanks for getting my garage door up and running again so quickly.

Miriam Freimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company is great. The technician arrived when he was supposed, was friendly and informative. he did an excellent job

Jeff Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very positive, will call Precision the next time I have a problem with my Garage Door. The servicemen who came to look at the door was very helpful I would be happy to have him back.

Tom Brennan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for sending David Hejduk out to repair my garage door. David was Awesome! He worked in a very small space & got the job done with no complaints. I really liked that he said this is going to be fun. You have an Incredible technician & he did an Amazing job. I know if we have another need I'm definitely going to request David. Hang on to him!

Elissa Maclaughlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Every time I have called Precision they have been able to to come that day. Garage door opener (18 yrs old) died Christmas day. Called Precision the next morning and had a new garage door opener installed by Tom Palmer quickly and courteously the day after Christmas.

Dale Delisi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Johnny Swartz was our technician today. He was wonderful. Very thorough, efficient, and professional. He did an outstanding job fixing our garage door. Personable and very informative about what he was doing and what maintenance should be performed. Thank you for a wonderful job!!

John and cathy Proctor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast friendly service- Tim was very professional.

Mom-maw Laura

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my husband tried to leave home on Saturday, Dec 23, to do last minute Christmas shopping, the garage door would not open. We finally realized that the spring was broken. Being a Saturday and the day before Christmas Eve, I thought I’d never find someone. I called the last person who fixed a broken spring 7 years ago and left a voicemail. He still hasn’t returned my call 24 hours later. I tried a couple of other places. Both closed on Saturday. Finally did an online chat with Precision and got an appointment for just a few hours later. The technician was knowledgeable, fast, and had us out the door in about an hour. Thanks for rescuing us!