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about Precision Garage Door
Precision Garage Door of Columbus Ohiohas received 5383 reviews, averaging 4.90 Stars:
Dublin, OH
New Holland, OH
Alana M was the representative that came to my home. Alana is by far the best person I have ever had at my home that explained a product without being pushy or tell me what I wanted. I bought my house one year ago and it did need to have several things repaired, I have had several companies come to my home to give me estimates on service. I never bought from the first estimate, but I did with this product. I had researched for doors with all companies, I seen the commercials on TV for Precision - one thing that stood out for me was 24/7 service. Precision door representative Alana, had the most knowledge about her product, answering all of my questions by showing me pictures of how the end product would look on my home. I did buy this product from the first person that came to my home, thanks to how Alana presented herself and the product.
- Pamela Adams
Columbus, OH
Our garage door needed a new opener due to a power surge. The technicians arrived promptly at the agreed time. They checked out the motor and advised us on the best way forward. They gave us a variety of choices, but still informed us that the choices are all up to us. We went over pricing and I promise, there was no pressure. We got a far more quiet opener than we originally had. We spent a little bit more than we had planned, but it was well worth it. They did other servicing to make sure the garage door worked well. Thank you for your straightforward service ????
- Ifey
Columbus, OH
I chose Precision, because the previous owners must have used them as there was a sticker on the garage door. I'm very glad I did because the service man who came out was amazing. He told me what he thought was happening and why, offered several options for what would work for me, and then walked me through everything thoroughly when he was done. He even noticed that the handles to raise the door manually were in an awkward place and repositioned them for me before he left (I'd never even thought about it). I don't know whether they are competitive pricewise, I'm not sure I really care, because the service was so good. Would definitely recommend highly. I wish all the service workers I've had come to my house were as efficient, dedicated and helpful as Walker was.
- Judy Burke
Hilliard, OH
Would recommend them. Were friendly, professional, and knowledgeable about our problem and potential options. Also, provided tips on basic maintenance and things to look for
- Carrie
Product:
Columbus, OH
Michael was great. He proposed options but did not try to “sell”. He was friendly and efficient. If you need work done, ask for him.
- Shane Gillies
Columbus, OH
Our Technician was Peyton and I cannot tell you how pleased we were with his performance. His manner, knowledge and professionalism are second to none. Very courteous and friendly and when the job was complete he demonstrated how to use the various parts as well as made sure the garage floor was clear of any loose material, etc. We are 100% pleased with Peyton and Precision Doors.
- Patty Hickey
Product:
Columbus, OH
Friendly, prompt, and professional service. Job done right the first time and I don’t have to worry about my garage door. Happy customer.
- David Woods
Powell, OH
We have been in this house for 32 years and have always used this company. Today’s experience was perfect (one of doors spring broke). I would guess that our door was fixed and working in less than 1 1/2 hours from the time of my call for help. Our technician - Gary - was a real pleasure to work with
- Cindy & chuck Kerr
Dublin, OH
Gary (Service Tech.) was great - felt like he gave a very honest opinion regarding servicing my garage door. Not only fixed the broken spring but for a little extra he would do everything to get the door to last/guaranteed for seven years. Not only saved me the worry also money not to have to invest into getting a new garage door for a few more years. Would highly recommend Precision to everyone.
- Rose Antonio
Product:
Worthington, OH
walker explained clearly what the problem was and what it would take to fix. did the job in less time that I expected and when I checked the work done it was beyond my expectation. Two thumbs up!!
- David Ortega
Hilliard, OH
Walker was very nice to work with, he did a great job.
- Brad Smith
Service Provided:
Product:
Technicians: Walker Furhpas
Hilliard, OH
EN did a great job with explaining everything & service.
- Tom Chumita
Product:
Pataskala, OH
Tim Tomlinson Jr. repaired our garage door and did an excellent job. Tim explained everything needed. Excellent customer service as well completing service same day I called. I would highly recommend Precision Doors!
- David Kayser
Columbus, OH
The technician was prompt, friendly, courteous and knowledgeable. Very satisfied with the service.
- Casi Martinez
Product:
Westerville, OH
Tim was very professional.
- Andrea Ellis
Columbus, OH
My wife and I couldn't be more satisfied. The technician (Michael B.) arrived promptly, seemed very knowledgeable, and took the time to answer all of our questions thoroughly. We wanted a garage door opener, but he explained that we did not have the clearance above the open garage door for an opener to be installed. He said that with the new springs he recommended, our door would be easy to open and close, and he delivered as promised. Our door has never worked better or been easier to open. I would definitely use the company and technician again and recommend them to anyone who asked.
- Bruce Naylor
Product:
Canal Winchester, OH
I really like & trust this company. I would tell anyone who needs help with their garage door to call them. They respond quickly & listen to your concerns & lets you choose your repair.
- Jacqueline Baker
Product:
Hilliard, OH
I had an issue with the sensors on my garage door, and called Precision for repair. The technician, Michael B., also pointed out that my belt was in very bad shape. I ended up having him replace the whole unit, and he did a great job.
- Ben Strangfeld
Product:
Columbus, OH
Great service. Staff was professional and helpful with showing me how to use the new opener and programming my car.
- Darlene Smith
Hilliard, OH
I was quoted a price for a new spring for our garage door over the phone. However, when the installer showed up, we found out we needed a different, more expensive system installed. I showed my frustration and the GM called me and said he was sorry for the misunderstanding and that they could do it for the price I was told over the phone. The installer, Dustin, was very professional and kind and got the job done. That’s what customer service is all about ??????????
- Karen Thompson
Columbus, OH
Informative, efficient in responding to our repair needs and providing results! Worked with us in understanding the cause of the breakdown and 'in servicing' us in the operation of the switch and remotes.
- Maureen Casamassimo
Service Provided:
Product:
Field Manager: Dustin Keaton
Columbus, OH
Fantastic work! Precision was able to get out to our house sooner than expected and had the work done in no time. We made sure to have everything cleared out of the way and Jeff had the job finished in a few hours! We couldn't have asked for a better experience! Thank you so much!
- Andrew Klosterman
Galloway, OH
My garage door wasn’t opening up smoothly and was jerking. The chain that goes into the door opener was hanging as well. I called precision door service after seeing their ad that they have same day service. The tech that came to my house was great and very professional. My rollers and springs and some other items were replaced and the door is opening very smoothly and is working great! I appreciate their fast and professional service. I would definitely recommend them and would use their services again, if needed
- Melissa Hillshemier
Product:
Carroll, OH
Outstanding customer service!! Prompt Friendly Reasonably Priced. A Terrific experience.
- Ron Hartley
Delaware, OH
Matt Eberly got my Garage door back in operation quickly!
- Brian Dalton
Galena, OH
Same day service, was better than expected! Convenient after work hours appointment was unexpected but very appreciated. Michael, the service technician was very polite, accommodating and knowledgeable. He replaced broken springs on our main garage door and replaced deteriorating spring on our second door. Also replaced all rollers and lubricated hinges. Took about 2 hours in all. Everything works better than ever!
- Shawn
Product:
Columbus, OH
Felt the technician was attempting to sell me upgrades on my operner. It didn't appear sincere but rather a ploy to generate sales. If I didn't know any better, I would say the technician got a peice of the action for upgrades. I got a little push back when I presented a coupon for a free trip charge with service over $100.00. The tech said most of the bill was the trip charge and the coupon wouldn't apply. That wasn't correct since my final amount I paid was $117.65 and the trip charge was $49.95. He did finally accept the coupon and reduced my bill from what was originally $180'ish. Looking at the bill, I got charged for "fleet transportation" - $20.00. Seems redunant. Get the trip charge waived with a coupon but get hammered with a "fleet transportation" charge! Lastly, the tech fixed my light issue, it wasn't coming on when the garage door was activated. He fixed it so good it won't shut off now! Back to having a problem again! Doubtful I'll be a return customer.
- Chris Herring
Thank you for taking the time to leave us your feedback today Chris, We appreciate you taking our phone call today with management and are glad we were able to come up with a plan to get one of our technicians out to your property to look further into your motor and see what could be causing the issue with the light in the motor unit and make this right. You should also be receiving that refund check in about 3-5 business days but if you have any further questions or concerns please reach back out to our management team.
Columbus, OH
I would recommend your company, your representative was on time, courteous, and very professional. He explained all of my options and did the repair in less than an hour. Great job!!
- Pat Jones
Dublin, OH
Service was excellent, technician explained what needed done today, and later on. It was great, no complaints
- Ellen Mcbride
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Precision has serviced our garage door before and we have been very happy with the work. Walker did a great job!
- Harry Saxe