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about Precision Garage Door
Precision Garage Door of Columbushas received 5486 reviews, averaging 4.91 Stars:
Columbus, OH
Powell, OH
Service techs (Dave and Dave) were excellent. Got here early on a Saturday, gave multiple repair options and zero pressure. Replaced two springs, bearings, and a few brackets and door works great! My only complaint is the price - I went with the lowest price option and it was $1200…seems pricey for two hours of work using basic parts. Two average springs for $300 each? 4 hinges at $25 each (I can buy these at Wal Mart for about $6/each)? End bearing plates - 2 at $120 each? I guess I was thinking it would be around half of that but next time I will get a second opinion. My suggestion would be to use this company if you need quick service but if you have the time explore other options.
- Brian
Product:
Hilliard, OH
Gary immediately knew what the noise issue was and replaced springs in two doors which he had in the truck. He was very knowledgeable, efficient, friendly and answered my questions easily. He took great pride in his work. Thanks to Gary doors are quiet , job well done! I highly recommend Precision and would ask for Gary again.
- Joyce Davidson
New Albany, OH
Same day service. Very professional service technician was considerate of our special circumstances. Cost was higher than I anticipated, but was worth it.
- Denis Laroache
Columbus, OH
We are pleased with the work. Our technician was very professional and informative. Thank you.
- Daryl Minney
Columbus, OH
Tom did a great job and I would recommend you guys.
- Steve Lang
Columbus, OH
Precision employees provided services twice and both times they were excellent and knowledgeable. They throughly explained the problem and solution. They inspected garage door opener and garage door and related although they were old and would probably need to be replaced at some point. They replaced only the parts that needed replaced
- Carolyn Chavanne
Product:
Columbus, OH
En responded to our service call for a broken hinge on the existing door. He inspected the door and found a number of other issues that were causing noise and erratic movement. He provided a number of different options/price points to improve the operation of the door, including possibly installing a new door. He was very objective in his proposals and put no pressure on us to make a decision that day. We ultimately chose one of his options and he stayed late to complete the work the same day. We were very happy with the time En spent with us and would highly recommend En/Precision to anyone experiencing problems with their garage door/opener.
- Ted B
Product:
Columbus, OH
Superb service this morning! I called this morning, and my technician was at my house 30 minutes later! Dmitri did a quick assessment of my expressed problem and gave me options to fix the issue. Once I chose which route I wanted to take, the work was completed in record time. I am happy and grateful for my garage door and openers to be working the way they should be! Thanks again Dmitri! I highly recommend this company!
- Whitney Bell
Etna, OH
called and within 2 hours Jason was at our door. Did a great job and was very careful around the garage during install of new springs for our door. He did a great job and cleaned up after completion.
- James Stump
Hilliard, OH
Second time I've used Precision Door Service. Needed a new motor for a 30-year old garage door opener. Very pleased with how quickly Precision responded. All service issues addressed and the new motor is efficient and quiet!
- Joan Little
Product:
Columbus, OH
Very pleased with the prompt next day service to take care of a damaged/inoperable garage door problem. Service personnel, Jason, was very personable and professional and gave me clear information on which to base a repair or replace decision. Work and cleanup completed to my extreme satisfaction. Very easy to find and use website compared to other companies. Greatly appreciated the ability to talk directly to a phone representative. That was a major factor in choosing Precision Overhead Garage Door Service.
- Donna Priessle
Product:
Dublin, OH
The technician came and diagnosed the problem. Thanks.
- Muhammad arifeen (owner) Lou verga (tenant)
Delaware, OH
We had your company service our garage doors twice before. When we got the email that you were offering a n/c service call, we knew it was the right time to have that 'funny noise' checked out. Thank you!!! Dustin was very professional and efficient! He would be welcome to come again if we ever need service again.
- James and barbara Spencer
Hilliard, OH
Derek Mason did an excellent job! I am very pleased with his attention to detail and ensuring my garage door that we bought form Precision Door Service 3 years ago is tuned up and ready for the Winter. Jim Rose jrose.isp@gmail.com M 614-260-2040
- Jim Rose
Dublin, OH
Jason Otero did a great job fixing my garage door. He explained everything thoroughly and gave me options for repair. Highly recommend!
- Camie Eriksen
Powell, OH
As always great service and Mike was great.
- Ranga Seshadri
Product:
Westerville, OH
Extremely friendly service technician and very fast response time. Dustin came in an explained every issue that I had with my garage door and I did not feel like he tried to up sale me on anything.
- Trevor Stump
Columbus, OH
Good
- Ram Bhattarai
Product:
Lithopolis, OH
Tyler was great. Excelkent customer service and a good person. Very respectful. Thank you so much.
- Hugh Spikes
Product:
Canal Winchester, OH
Derek did a great job! Was phenomenal!
- John Snider
Delaware, OH
What a pleasure to deal with such professionals. Tim, the repair technician who helped me, was courteous, knowledgeable, efficient, patient and kind. My garage door was bigger than what the company usually handles, but Tim worked with them to innovate a solution that works for me, and then implemented the fix with all due speed. I appreciate what a gentleman Tim is and how he handled my repair with both skill and grace. Thanks, Tim, and thanks, Precision.
- Kathleen Kelley
Dublin, OH
Prompt,friendly,efficient.Thanx
- Michael Duffy
Columbus, OH
HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!
- Mike Whiteman
Mike, thank you for taking the time to speak with our management team we appreciate you giving us the opportunity to provide that estimate. The online parts are not the same product or grade as what our technicians carry and our service call fee is what we charge for coming out to the home to do the 25 point inspection along with coming out with a fully stocked van that we can do repairs or services that same day. We apologize this was not brought up at the time of your first appointment. We have spoken with our scheduling department and this should have been explained to you upon scheduling. I hope that our resolution was satisfactory to you. Again, if there's anything else you need, please do not hesitate to contact me. Thank you, Chelsea (Office Manager)
Columbus, OH
My garage door would not open. I called Precision and they told me someone would come out between 10-2. In about 30 min Dustin called and said he was on his way. He looked at the opening and pointed out the metal shavings and then unscrewed the opener and showed me how bad it really was. Ok so I asked what can you do to fix it and he said you need a new unit! I was loosing it and said how much?! He told me and I was in disbelief. I had no choice and he installed a new one. Thanks Dustin you did am amazing job. I would recommend!!
- Mary Gower
Service Provided:
Product:
Field Manager: Dustin Keaton
Columbus, OH
Great product/service!!!!
- William Lewins
Service Provided:
Product:
Technicians: Tim Tomlinson Jr
Groveport, OH
Very professional. Got the job done in no time.
- Ouli Guisse
Columbus, OH
The technition was very freindly and knowledgeable.
- Suzanne Chavanne
Westerville, OH
Timely, professional and excellent customer service
- Amy Tincher
Columbus, OH
Our technician was Jason and he arrived at the scheduled time. He immediately inspected all the garage door components and made his recommendations. He addressed only the components he believed needed to be replaced and nothing more. He was very efficient and completed the job in the time promised. I would recommend both Precision Door and Jason for a quality job.
- Bill
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
We had some problems with scheduling and Precision was very accommodating. People on site (Designer and installers) were knowledgeable and friendly.
- JPK68