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about Precision Garage Door
Precision Garage Door of Columbushas received 5441 reviews, averaging 4.90 Stars:
Reynoldsburg, OH
Westerville, OH
Our garage door broke on a Thursday night around 8:30 PM. Since they have 24/7 service, we called and got an appointment for 10 AM-2 PM the next day. Matt arrived around 10:30 AM and had a new garage door opener installed and operating by 12:30 PM. Great product and service!!
- Donnell Johnson
Service Provided:
Product:
Technicians: Matt Eberly
Columbus, OH
Great customer service experience from beginning to end. I was able to get on the schedule within a very short time frame. The technician was scheduled the next day, I had an appointment time frame of 8:00 am - 10:00 am and the technician called at 7:45 am to say he'd be there in 15 minutes. Tim was great - he installed the unit and walked through all of the steps to get us set-up. Thanks again for a great experience.
- John Boxill
Product:
Grove City, OH
Had a broken spring. Precision was able to come out within 3 hours to fix it. Other components were sold to me and replaced also. I was not aware they were needed but trusted the technician's explanation. It was expensive but with the 7 year warranty, I should be worry free.
- John
Columbus, OH
My experience with Precision Door has been fantastic. They repaired broken torsion springs in December 2020. In January 2021 my garage door opener failed. The company that repaired the opener claimed that the wrong springs had been installed a year earlier. I was expecting a fight on my hands. I called Precision that day, they sent a technician, David C., within the hour, and he fully acknowledged their mistake. He was fantastic. He installed the correct springs and arranged for Precision to refund the amount I paid for the opener repair. In my wildest dreams I could not imagine a more satisfactory solution. I would recommend Precision Door Service without reservation.
- Robert S
Blacklick, OH
Jason was very helpful. He reprogrammed our opener and didn’t push to buy a new one. I’ll call them again when I need more garage door work.
- Ben Daniels
Westerville, OH
After an evening call to their 24/7 service line , they were out to my house next morning. Jason was pleasant, very knowledgeable, explained what was needed and gave me 3 different options for repair. He had all the needed supplies and was done in little more than 90 min.They may be on the high end price wise for repairs done ,based on my quick research before service, {i'm om a fixed income}but the quick response and their policy on warranty made up for it. The quick service avoided stress of calling several companies and possibly not being able to get my car out of garage in an emergency. Sometimes you pay a little more for great customer service.
- Nancy Stockwell
Columbus, OH
Matt Eberly has serviced my garage door needs twice. Both times he has been professional and informative. He took the time to explain the what was going on and provided options to address the problem.
- Melody Bankhead
Columbus, OH
Technician was very well informed on our door operation and went out of his way to make sure everything was fixed right
- Mark Sturgeon
Delaware, OH
Work done quickly. repairman was polite and outlined my options exactly. Work done quickly and door now working perfectly
- Wesley Forgue
Blacklick, OH
Very professional and reasonably priced. Called and came 2 hours earlier than the appointment
- John Foster
Westerville, OH
Tyler C did a brilliant job on my garage door yesterday. I would recommend your company and Tyler C to anyone.
- Asiya Touray
Product:
Westerville, OH
Tim was very friendly and explained everything thoroughly. Would use again.
- Eric Myers
Columbus, OH
I was told the repairman would come between 10-2 and he arrived at 10:30! I was happy to see he was punctual. He explained everything to me and my husband and after he did the work showed us what he did. Then he replaced something he didn’t even see at first but did a great job! He was also very friendly and we were truly satisfied. I will recommend not only your company but also Tim to all of my friends and family members! He did more than replace the springs. He replaced the cable on my husbands door and gave us the almost like new service plus the keyless entry pad.
- Lori Blair
Delaware, OH
Thank you for a great, fast & efficient job Derek! We were in urgent need of a repair and remembered seeing Precision's ad on TV. We are pleased that the problem was taken care of so quickly!
- Raymond Moore
Pataskala, OH
Kayne called ahead and arrived on time. He was very courteous and we appreciated that he asked about wearing a mask. After inspection he gave us three options for the repair. We chose to have him refurbish the current door. He explained a double car door like ours needed two springs and we only had one. He installed two new springs, bearings, hinges, rollers, cable, drums, a new operator reinforcement bracket and adjusted the door opener stops. Afterwards he explained everything he did and showed us the operation of the door. It works like a new door! We are very pleased with Precision and especially Kayne's professional appearance and friendly demeanor. We will definitely use your services again.
- B. Anderson
Pickerington, OH
We called Precision after our garage door spring snapped. They sent out a technician the day of to fix the door. Tim showed up at our house and was extremely friendly and easy to work with. It was not cheap but Tim did a great job and replaced the spring. I would highly recommend Precision based on the phenomenal customer service we received. Thanks!
- Jason
Powell, OH
Walker, the technician was very courteous and explained all aspects of the issues and solutions. He worked quickly and the door works great.
- Phil Miller
Delaware, OH
Derek Mason came the same day I called. Fixed a terrible job done by another person. Very professional, courteous. Great job. I am 100% satisficed.
- Bob Young
Pataskala, OH
I saw your advertisements on TV and when the spring on my garage door broke last night, I called Precision. A very nice lady scheduled me for a repair this morning between the hours of 8 and 12. Shortly after 8 a.m., I received a call from Jonathon stating that he would be arriving within 25 minutes. He was very professional upon his arrival and checked the door thoroughly. The rollers and spring had definitely lasted past the warranty. He gave me 3 options and explained them very well. I will recommend your service to my friends!
- Dixie Heck
Pataskala, OH
I learned that my garage door would not close at around 7:30Am. Called Precision and my door was fixed and working before 10:30 Am the same day. That is what I call customer service. The tech explained what had to be done, and gave me what I determined to be good alternatives. After making my selection he was done within an hour. I'll be using Precision in the future.
- Ken Marshall
Lancaster, OH
David was outstanding today. He explained everything and was very efficient in getting the job finished. I called this morning and you were able to get the job done the day!! Fabulous ????????
- Bob / beth Sparks
Product:
Columbus, OH
We called Precision Garage Door because our garage door was buckling. They sent a technician out the same day. Jason identified our problem, gave us a quote and had it fixed that afternoon. Before leaving he greased all the joints, balanced it and made sure everything was properly working. Definitely happy with our experience and would recommend.
- Allen Smallwood
Circleville, OH
Derek replaced my garage door springs and got my garage door opener to open. He was very courteous, professional and did the work in a timely manor. I will definitely use Precision Door Services if I should ever have any further problems with my garage door opener.
- Jackie Cordle
Westerville, OH
Your technician, Dustin was outstanding. Very professional, personable, and represented your company well. He explained what was wrong, my options, and what he could do to fix it. Would recommend him and your company to anyone!
- Richard Reece
Service Provided:
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Field Manager: Dustin Keaton
Columbus, OH
Neighborhood Facebook group recommended Precision and I was not disappointed. The technician tried to repair my opener but concluded it was not possible due to its age of 25 years. He clearly explained 3 options for a new opener, had all the parts with him, and had the whole thing done in less than one hour. He also left a printed brochure and two working remotes. No complaints and I definitely recommend!
- Janet H
Product:
New Albany, OH
Jonathan S was my technician for the day when my garage suddenly stopped working. He was polite, smart, funny and helped me through picking the best options for me and my garage door. He was hands down one of the best customer service technicians I’ve ever had for any repairs I have ever done on my house. I will forever refer Precision to anyone that ever needs anything done with their garages. Thank you so much!!
- Rebecca Mcewan
Dublin, OH
Best customer service ever!! This is the second time I have used Precision and both times, the Techs have been amazing! Super thorough, took time to explain everything and very friendly!! Thanks Precision!!
- Kristin O'mara
Product:
New Albany, OH
Johnny did a great job explaining our issue and options. Honest and trustworthy and patient while I compared options.
- Terri Louder
Hilliard, OH
Professional and reliable,I recommend this company over the Facebook scammers
- Ahmad Dabbagh
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Great service.
- Sharron Perko