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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 5383 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chosen from ads, also friends referrals. Have been very happy with all work. Would chose again. Dustin is great.

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Dustin Keaton Service Provided:
Garage Door Opener Install

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision installed two springs ten years ago. One, due to no fault of their own, was defective. The cone attached to the spring detached. When I called, their technicians could not come until the next day. I called a competitor and they came and fixed the door by replacing the defective spring. I called Precision and they sent out a representative to inspect the defective spring. They agreed that it was defective and even though it was ten years old, reimbursed me for the money I had spent. This is outstanding customer service and a real blessing to us.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim was polite and explained the process in a way that was easy to understand. I will use Precision in future.

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They came within 5 hours of my call this morning! The guys couldn’t have been any more courteous and knowledgeable. They gave me an estimate, they had suggestions to improve the life of my door system and I didn’t feel any pressure! I would highly recommend Precision Door!

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike was very professional, he detailed what he was going to fix on my garage door and took me through the processes. He was quick and did an amazing job!! Thanks Mike!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Saw advertisements on TV about your service trucks being fully supplied, which was the reason I contacted your company. It was simple to set up an appointment with a LiveChat. Also, to change the appointment, no trouble. Technician was very professional, informed and polite. Work was done quickly and neatly considering old mechanisms (springs, cables, rollers, gasket, etc.) had to be removed and new ones installed. Expectations were met. I was very impressed and would recommend Precision to anyone.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was not happy with the garage door opener they installed. I told sales guy that we wanted one that would tell us when the door was opened or closed and Wifi. They did a great job installing the new door but the insulation of the opener and how it works not good at all

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A Response from: Jim Rapp

Richard, Thank you for speaking with our office manager Chelsea today. We strive on 100% customer satisfaction we will have a technician out to the property on Friday to get this issue resolved and hopefully earn a full 5 star rating from you. If you have any further questions or concerns please don't hesitate to reach out to Chelsea directly at 614-372-5665.

Tom Palmer Service Provided:
Install Garage Doors

Product:
Opener

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dmitri was our tech, he called to announce his arrival time, he asked for details on our concerns and showed up proceeded to explain situation and repair our door. Did an excellent job and finished in a timely fashion.

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Dmitri Sierra Service Provided:
Garage Door Repair

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the most professional company and best customer service I've seen in a long time. We have had a garage door opener replaced with them and the service follow up was as good as the installation. Thank you. Special mention to Gary, the technician. Knowledgeable and extremely friendly and helpful

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pricey. Very polite, looks great, works great. It’s only day one, but I’d expect the repairs to outlast their warranty.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very efficient and very nice! Great repair job. Thank you

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Matt Eberly Service Provided:
Garage Door Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was not operating correctly and I realized that I had a broken torsion spring. Called Precision on Friday evening and scheduled a service call for Sunday. Received a call on Saturday morning informing me that they would be able to come out that Saturday afternoon if I was available. David, the service tech, called to let me know when he would arrive. He looked everything over and let me know what was needed and the cost. He and his assistant Austin, got everything installed in a short amount of time and my door is working perfectly again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent, friendly and professional service.

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Lashad Lake Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Installers: Lashad Lake
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason was able to resolve the cause of the door jam, replace the bad parts, and re-align the door in a timely manor. We will using Precision Garage Door for any future door issues.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks to Adam for doing a great job and getting to my home the next day. Adam was a cool guy, super nice and friendly and explained things well to my wife. Best of luck to him and Thank you again.

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Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Responsive and able to diagnose and fix problem in about 2 hours. Johnny the technician did a nice job.

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Jonathon Swartz Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Jonathon Swartz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The gentleman who came to visit us. Was the same gentleman that repaired our garage door I guess in February of last year. As he was the last time he is a pleasant young man and we laugh and talk and learn about our garage door. Thank you and appreciation. Joan Hanners

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Jonathon Swartz Service Provided:
Garage Door Opener Repair

Technicians: Jonathon Swartz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Always a great company to deal with.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Outstanding response and service by Precision Door Service Columbus and the lead service technician, Gary Lemaster. We are consistently pleased by our relationship with this company and the employees including the appointment scheduler, Colin. Jim and Sandy Rose Hilliard, OH 43026

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is a great company. Good product at a reasonable price, expertly installed. We have asked them back twice for minor issues, one of which was my fault. Their service people were promptly dispatched, were very professional and friendly, and fixed my problem right away at no charge. We are big fans.

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Dmitri Sierra Service Provided:
Garage Door Opener Repair

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick Mulligan He took very good care of us. Very polite and customer service was awesome.

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Patrick Mulligan Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I got a new garage door and everything went very smoothly. They arrived when they said they would and did a quick job of getting the new door installed. Where Precision excelled even more, though, was in their customer service. A few months later, I had a small problem with the door and they came the next day and took care of the problem with no extra charge. Their folks are very professional and friendly and I can tell they care about customer satisfaction. A very good experience!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jim was prompt, explained options thoroughly, and finished the job in a timely manner. He was very courteous and pleasant to work with.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my automatic garage door failed to open, I called Precision Door Services because they had provided excellent service on a prior visit. I was given a two-hour window in which to expect my service repair person. About half way into that "window", Jason called to let me know he was on his way, but, since he was on the other side of town, it would take him a while to get to my house. I appreciated that notification and the extra time wasn't a problem for me. I was pleased to discover that my technician was the same young man who had serviced my garage door before. He was very personable and efficient in his work. He also reminded me that I had a service warranty so the call would not cost me anything - nice surprise! I will definitely recommend Precision Door Service to all of my friends.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I've employed PRECISION with the same great satisfaction. Just to be clear, this repair was unrelated to the first repair. Regardless, David presented options for my door repair in a pressure-free manor. Seriously, I've used two other repair services. Neither came close to the courteous way in which I've been treated by PRECISION.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The experience with this company was very pleasant. The representative who made the arrangements for a service technician to come to my home was very informative. A call was received prior to the technician coming. The technician was friendly and knowledgeable. He was quick and efficient. I would highly recommend this company.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our rec. was very nice, professional, gave me options to meet my budget and provided the repair in a very short amount of time and did a great job!

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Joseph Worely Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you very much for your friendly, quick, thorough service this holiday weekend. Phone operator was very nice & set up an appointment to have a technician help us in a couple of hours. Tim arrived early & provided a couple of options, had our garage door working within the hour. Fast, friendly service. Great job. Would definitely recommend you and call again if needed.

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

In June 2022, I called Precision to repair a broken spring on our garage door. Matt came and took care of that problem plus repairied other related issues and so when I accidentally closed the garage door on my sister's SUV, I knew that Precision would be the company to call. I phoned on 12/30/2022 and they scheduled us for 1/1/2023. I was so surprised by the immediate scheduling and today, Adam arrived on time and in a very professional manner handled the problem to our satisfaction. I highly recommend this company to anyone needing any type of attention to their garage doors. Our experience has been very satisfying and their technicians are courteous and professional.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt and went over all the repairs that could be done. Tech got right to work when I agreed to the repairs.

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Service Provided:
Garage Door Repair

Product:
Springs

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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230