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about Precision Garage Door
Precision Garage Door of Columbus Ohiohas received 5382 reviews, averaging 4.90 Stars:
Grove City, OH
Service Provided:
Product:
Technicians: Jonathon Swartz
Grove City, OH
Came home from a cruise to our garage door not working. I submitted a request for a same day appointment and within a few minutes, a wonderful lady gave me a call back to confirm a time that day and to gather a little more detail on the issue. David S. gave me a call about 15min before he arrived to make sure it was still a good time to come by. That alone was a great start because most places, though they tell you they'll call before they arrive, they don't. When David showed up, he was friendly, professional and personable. He listened to what was going on with our garage door and inspected everything, not just diagnosing the problem. After explaining and showing me what was wrong with our garage door, he went above and beyond in making sure I knew what all of my options were, giving me his professional advice, being transparent with recommendations and what he has seen happen with openers like mine that was about 30yrs old. We opted to have a new opener installed, he gave me an ETA and quote and got right to work. He exceeded any expectations I could've had. He programmed our remotes, keypad, walked me through setting up the Genie app and making sure everything was working correctly, explained things to me to make sure I knew exactly how everything worked. Thank you, David!
- Josh Chaney
Hilliard, OH
First of all I can’t say enough about our technician that came out and fix out door. He was so professional and polite and helpful. On a second note you are very over priced ! Charging me $145.00 each for a bearing plate that you can get at home dept for $11.00 Please re-evaluate your pricing $1000 to fix a broken spring is a little high !
- Diane Riedel
Diane, we would like to thank you for the kind words about our technician Tim. We do our best to deliver 100% customer satisfaction and appreciate you speaking with our management team to make this right for you. If you have any future questions or concerns please don't hesitate to reach out to our management team again.
Groveport, OH
Great sevice Arrived at the time that was scheduled Would use again
- James Chilton
Blacklick, OH
Josh was amazing! I don’t typically write reviews but the customer service, promptness, and service-excellence was industry best! Adding their telephone number to my permanent contacts list!
- Steven Graves
Product:
Grove City, OH
Great same day service. And Joseph was awesome. Our garage door was having major issues and we noticed it right after we moved in. Precision came right out same day and investigated the problems. Joe gave us options and fully explained the inner workings of our garage and lended his expertise. He was friendly and professional. This was a great experience and never tried to sell us on anything. He presented options and did great work. They also had all the parts on hand and within 2 hours our garage is quiet and safe. Thanks Joe, and thanks Precision!
- Aaron Flake
Columbus, OH
I could not be more grateful for this company! Jason came out very quickly after I called and discovered that the previous owner of my home installed the garage door completely wrong and the motor died! He explained the whole process to me and quickly installed a new motor, springs, keypad, belt drive garage opener and maybe more there was too much to remember! Again I am so lucky I called precision to help me because they were honest about what I should fix, they have a great warranty and Jason was very nice! Everything was working quicker than I had ever hoped and I would recommend this company to anyone who asks!
- Kate McMaster
Product:
Columbus, OH
Fantastic service and company! Service guy was so thorough and great to work with and so honest. Will be doing all our future business with Precision and recommend them to all our friends. Joe Sucec
- Joseph Sucec
Columbus, OH
I'm totally happy with my garage door repair. I called for service at 8am and David S showed up at 10am and the work was completed by 11:30am. David S was super professional, knowledgeable, and patient with my questions and concerns and I'm totally confident my door is in 100% working condition. I am so glad I called Precision and would recommend them to anyone!
- David Grubb
Canal Winchester, OH
We are repeat customers due to the great customer service and work provided by Precision. Our garage door springs broke early in the morning, and I called Precision to hopefully have someone come out that day for repair. Of course they could! Jessica was the person who took my call and she was so pleasant and professional and was able to schedule a repair visit for that same morning. Derek was the technician who came to repair our door. He was so polite and professional and was very detailed in explaining and demonstrating what the issues were with our springs and other mechanisms. Within an hour, he had made the repairs and showed me what all he replaced and made sure he answered any questions I had. I would highly recommend this company for any garage door needs.
- Lori Musselman
Dublin, OH
These guys are quick to respond, beyond friendly and did an awesome job. They came out early - explained in detail so I knew what to expect and gave me choices. No pressure. Great Job, Great Service. This is how to do business.
- Rob Kosier
Product:
Columbus, OH
Michael came and serviced our 20+ year old garage door. He was pleasant, informative and did a great job. The door works as good, if not better than it did when it was new. We were able to have it fixed in less than 2 hours after our call to Precision.
- Allan Zaenger
Lancaster, OH
I an very pleased with their service. They’re fast in getting the repairs done and very courteous. I’ve used them twice now and have no complaints.
- Connie Denney
Grove City, OH
Kayne was absolutely perfect. explained everything and i certainly would use precision door again
- Don Goldhardt
Canal Winchester, OH
Fantastic service, Dustin was able to come same day and quickly assessed the situation. Work was quick on the spring replacement and I was even able to replace my opener while he was here...after realizing it was 20 years old. Highly recommended if you need quick and expert service.
- Jonathan River
Service Provided:
Product:
Field Manager: Dustin Keaton
Westerville, OH
Good service explained everything to us
- Kathy Messer
Lewis Center, OH
Patrick was courteous and professional. I liked that he offered me options to resolve my door adjustment. I chose Precision based on Google searching for local companies near me with good reviews. Also impressed with use of business technology in as far as professional web presence, technicians assigned with computer tablet, remote credit card processing and invoice notification.
- Bruce Stydnicki
West Jefferson, OH
Matt was on time, professional, skilled and courteous! Thanks so much- problem solved quickly and efficiently.
- Tami Hill
Columbus, OH
Local, quick response, professional and able to solve the immediate problem as well as provide normal maintenance.
- April Valenti
Plain City, OH
Walker was great. Very knowledgeable on products. Answered our questions thoroughly. Gave us 3 options and quotes for us to decide on which was best for us. Work was done same day. Thank you Pecision great customer service.
- Kim Enyart
Columbus, OH
The garage door is working great. Thanks to your Tech, Adam, who explained the problem and then did a thorough and professional "fix it". It's so quiet now. I definitely recommend your company for any tune up or repair.
- Mary Dickinson
New Albany, OH
Same day appointment. Tech (Gary) was actually early, but offered to come on scheduled time, if needed. Super friendly. Everything was explained and options provided. No pressure to go with a particular option. Work performed same day. Excellent experience. Will use Precision Door again! Thanks for a great experience.
- Holly
Product:
Columbus, OH
Michael B was fantastic. He was kind and prompt, and more importantly, honest and easy to work with. The price was more than fair and we will definitely use Precision again and tell our friends and family about our great experience.
- M Wilson
Columbus, OH
Service was fast and same day installation was very professional very pleased with the work and the product
- Timothy Little
Columbus, OH
Super quick response. Had a tricky issue and Jason worked on it until we both were satisfied! Professional, courteous, knowledgeable, friendly, prompt service. In this day and age I was overly impressed! Will recommend.
- David Wilhelm
Reynoldsburg, OH
We had a broken door spring and called Precision late in the afternoon. A serviceman came within a few hours and worked late into the evening to get everything fixed. The serviceman, David Simpson, was polite, caring and knowledgeable, working in 25 degree weather at night. We are happy with the work, and the door works better that ever, even before the spring broke. The only reason we did not rate them five stars is the fact that they are quite pricey, the estimate was more than we expected. However we were given three options to choose from depending on how much we wanted upgraded, as it was a quite old door.
- Stephanie Singer
Columbus, OH
My garage door wouldn't go all the way down and I had your name from a Valpak envelope. I liked that you provided quick and courteous same day service. Repair technician Dustin did a great job in diagnosing and fixing the problem without having to replace any parts. I will recommend you to others as needed and retain your contact information. Thank you.
- Gregory & maxine Edmonds
Columbus, OH
I have been using these guys for years. They do everything they say they will do. They do it at a very reasonable price and they do it well. They also show up quickly and on time. These are all things that are hard to find nowadays. Thank you Precision!
- Howard Schnitz
Delaware, OH
Alana Moran came to our house to quote new garage door & opener. Very informative! She took a picture of our house & showed us what different doors would look like on our house. Even printed pictures so we could make an informed decision. Set up install & took care of all of our questions! We purchased a garage door & opener.
- Patrick - jayne Lingo
Grove City, OH
Chosen from ads, also friends referrals. Have been very happy with all work. Would chose again. Dustin is great.
- Jean Frass
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Listen up!! I usually don’t do these. Let me say BEST customer service and Technician experience(any trade)in a long time. John was very knowledgeable and cared about how we felt and how not to pressure us into purchasing anything. He explained the problem, and how he could fix it, but here is why it keeps happening. He walked us through and explained the why, and solutions. We have had many problems with the openers and springs breaking this was the fifth time since we built the house. We now have the proper openers and springs that should of been installed by the other guys! Not to mention extremely quiet with new technology to open and close and monitor. Thanks again John and Precision!!!
- Zachary Jennings