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Garage Door Repair Reviews in Columbus (Page 172)
Precision Garage Door of Columbushas received 7668 reviews, averaging 4.90 Stars:
Columbus, OH
Product:
Etna, OH
called and within 2 hours Jason was at our door. Did a great job and was very careful around the garage during install of new springs for our door. He did a great job and cleaned up after completion.
- James Stump
Hilliard, OH
Second time I've used Precision Door Service. Needed a new motor for a 30-year old garage door opener. Very pleased with how quickly Precision responded. All service issues addressed and the new motor is efficient and quiet!
- Joan Little
Product:
Columbus, OH
Very pleased with the prompt next day service to take care of a damaged/inoperable garage door problem. Service personnel, Jason, was very personable and professional and gave me clear information on which to base a repair or replace decision. Work and cleanup completed to my extreme satisfaction. Very easy to find and use website compared to other companies. Greatly appreciated the ability to talk directly to a phone representative. That was a major factor in choosing Precision Overhead Garage Door Service.
- Donna Priessle
Product:
Dublin, OH
The technician came and diagnosed the problem. Thanks.
- Muhammad arifeen (owner) Lou verga (tenant)
Delaware, OH
We had your company service our garage doors twice before. When we got the email that you were offering a n/c service call, we knew it was the right time to have that 'funny noise' checked out. Thank you!!! Dustin was very professional and efficient! He would be welcome to come again if we ever need service again.
- James and barbara Spencer
Hilliard, OH
Derek Mason did an excellent job! I am very pleased with his attention to detail and ensuring my garage door that we bought form Precision Door Service 3 years ago is tuned up and ready for the Winter. Jim Rose jrose.isp@gmail.com M 614-260-2040
- Jim Rose
Dublin, OH
Jason Otero did a great job fixing my garage door. He explained everything thoroughly and gave me options for repair. Highly recommend!
- Camie Eriksen
Powell, OH
As always great service and Mike was great.
- Ranga Seshadri
Product:
Westerville, OH
Extremely friendly service technician and very fast response time. Dustin came in an explained every issue that I had with my garage door and I did not feel like he tried to up sale me on anything.
- Trevor Stump
Columbus, OH
Good
- Ram Bhattarai
Product:
Lithopolis, OH
Tyler was great. Excelkent customer service and a good person. Very respectful. Thank you so much.
- Hugh Spikes
Product:
Canal Winchester, OH
Derek did a great job! Was phenomenal!
- John Snider
Delaware, OH
What a pleasure to deal with such professionals. Tim, the repair technician who helped me, was courteous, knowledgeable, efficient, patient and kind. My garage door was bigger than what the company usually handles, but Tim worked with them to innovate a solution that works for me, and then implemented the fix with all due speed. I appreciate what a gentleman Tim is and how he handled my repair with both skill and grace. Thanks, Tim, and thanks, Precision.
- Kathleen Kelley
Dublin, OH
Prompt,friendly,efficient.Thanx
- Michael Duffy
Columbus, OH
HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!
- Mike Whiteman
Mike, thank you for taking the time to speak with our management team we appreciate you giving us the opportunity to provide that estimate. The online parts are not the same product or grade as what our technicians carry and our service call fee is what we charge for coming out to the home to do the 25 point inspection along with coming out with a fully stocked van that we can do repairs or services that same day. We apologize this was not brought up at the time of your first appointment. We have spoken with our scheduling department and this should have been explained to you upon scheduling. I hope that our resolution was satisfactory to you. Again, if there's anything else you need, please do not hesitate to contact me. Thank you, Chelsea (Office Manager)
Columbus, OH
My garage door would not open. I called Precision and they told me someone would come out between 10-2. In about 30 min Dustin called and said he was on his way. He looked at the opening and pointed out the metal shavings and then unscrewed the opener and showed me how bad it really was. Ok so I asked what can you do to fix it and he said you need a new unit! I was loosing it and said how much?! He told me and I was in disbelief. I had no choice and he installed a new one. Thanks Dustin you did am amazing job. I would recommend!!
- Mary Gower
Service Provided:
Product:
Field Manager: Dustin Keaton
Columbus, OH
Great product/service!!!!
- William Lewins
Service Provided:
Product:
Technicians: Tim Tomlinson Jr
Groveport, OH
Very professional. Got the job done in no time.
- Ouli Guisse
Product:
Columbus, OH
The technition was very freindly and knowledgeable.
- Suzanne Chavanne
Westerville, OH
Timely, professional and excellent customer service
- Amy Tincher
Columbus, OH
Our technician was Jason and he arrived at the scheduled time. He immediately inspected all the garage door components and made his recommendations. He addressed only the components he believed needed to be replaced and nothing more. He was very efficient and completed the job in the time promised. I would recommend both Precision Door and Jason for a quality job.
- Bill
Product:
Powell, OH
I would like to compliment Precision Door for the excellent service I received by Dustin on Oct.4th repairing my garage door. I actually thought I would just get a quote, which I did, but he fixed it right away. I would gladly recommend Precision Door. 5 stars!!!
- Ceclia Cromwell
Columbus, OH
Checking on Google, the first company that I saw, after check your reviews, I had good feeling. And I wasn’t wrong, Dustin was so detailed, checking the minimum detail and finally found and solve the problem
- Erwin Letellier
Groveport, OH
The garage door motor light was not working. Gary the technician arrived promptly and resolved the issue quickly. He also gave suggestions on buying a light fixture motion sensor in order to improve lighting in the garage. Much appreciated. Thank you for your service. Sincerely; Jim
- Sally Bricker
Grove City, OH
Service man arrived as scheduled. After inspecting the problem, he provided us with estimates of levels of repair to be considered. Job was completed in a timely manner, and door operated as expected.
- Alan Palo
Dublin, OH
Rodney was our installer and he was exceptional to work with. He explained everything we needed ,answered all our questions and was pleasant. He did all the repairs and installed a new opener in a timely manner.
- Jerry Guy
Product:
Reynoldsburg, OH
I had a "failure to open" problem and I thought I might need to replace the electrical parts. I heard your TV and checked your advertisement on line and was pleased with the ratings and comments I found there. My experience was completely pleasant, reassuring and professional. A technician was scheduled to come within a time frame of my choosing that afternoon . He called when on the way. He discussed replacement of the system but found the present problem to be repairable so I chose that option. Based on my experience I would give a 5 star rating.
- June Evans
Columbus, OH
I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.
- Sean G
Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.
Columbus, OH
Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!
- Gena S
Superb service this morning! I called this morning, and my technician was at my house 30 minutes later! Dmitri did a quick assessment of my expressed problem and gave me options to fix the issue. Once I chose which route I wanted to take, the work was completed in record time. I am happy and grateful for my garage door and openers to be working the way they should be! Thanks again Dmitri! I highly recommend this company!
- Whitney Bell