4.9 1 2 3 4 5 7,948 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 148

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

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What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is reviewed very positively across the Columbus metro area for fast response, knowledgeable technicians, and professional, courteous service. Customers consistently describe smooth repairs and installations, clear explanations of options, and a company that often arrives same day, works efficiently, and leaves the garage clean and functioning well. Many reviewers also mention fair or reasonable pricing, especially when options are explained clearly and no-pressure recommendations are given.

What Customers in Your Area Mention Most

Responsiveness (183) Customers frequently praise how quickly Precision Garage Door responds, often with same-day or next-day appointments and fast arrival after the call. Professionalism (180) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from start to finish. Communication (157) Customers value the clear explanations, helpful updates, detailed estimates, and step-by-step walk-throughs provided by both office staff and technicians. Expertise (149) Technicians are repeatedly praised as knowledgeable, thorough, and able to diagnose problems accurately while explaining repair options in plain language. Speed (140) Many reviews highlight how quickly the work is completed, with repairs and installations often finished in about an hour or the same day. Service (133) Customers consistently compliment the overall service experience, including helpful staff, smooth scheduling, and a strong customer-first approach. Workmanship (118) Reviewers often say the repairs and installations are done well, cleanly, and with attention to detail, leaving doors working smoothly and quietly. Friendliness (102) Technicians and office staff are frequently described as friendly, pleasant, personable, and kind. Value (81) A meaningful share of reviewers mention fair, reasonable, or competitive pricing, especially when paired with clear options and no-pressure recommendations.

Recent Reviews from Columbus

Ivey Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/24/2023

Matt the service technician was excellent. Arrive right on time, diagnosed my problem and corrected the door setting quickly. He was polite, friendly and efficient. I remain impressed with your service and your people. I would prefer not to have to listen to your automated message when I call and then hold to speak to someone, but that is the world we live in isn’t it?

Response from Jim Rapp Business Owner

Thank you, Ivey, for the kind words about our technician, Matt. We apologize your phone experience wasn't as convenient as we would like it to be. We appreciate the feedback and the opportunity to fix your door!

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Repair

Donna Toothman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/23/2023

Called on Saturday & was answered my a real person. Patrick M came out the next day & changed out my garage door opener. My experience was great. My only issue was that I couldn’t give Pat M a tip on the app cause who has cash anymore. Thanks so much for the great service.

Response from Jim Rapp Business Owner

Thank you, Donna, for the amazing feedback! We are so glad Patrick was able to help!

Patrick Mulligan

Technicians: Patrick Mulligan

Service: Garage Door Opener Install

Product: Garage Door Opener

Cathy Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 04/21/2023

Chad came to our home and informed us we needed a new garage door. Very nice person. He did a great job. Will recommend your services to others. Thank you

Response from Jim Rapp Business Owner

Thank you, Cathy, for sharing your positive experience with our technician, Chad. We look forward to working with you again in the future!

Service: Garage Door Repair

Product: Garage Doors

Brenda Whitmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Ashville, OH 04/21/2023

Adam H was exceptional! Here on time, listened to me while I told him the problem. Replaced everything fast, explained and showed me how to work everything. Very very courteous, friendly, and patient with me and my husband. This man is a extreme asset to your company. Thank you again Adam H!!!!

Response from Jim Rapp Business Owner

Thank you, Brenda, for the wonderful feedback about our technician, Adam. We are grateful for the opportunity to fix your door!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Deborah Lawther

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 04/20/2023

Joseph L was very polite and professional and a great representative for Precision Door Service. He explained everything he was going to do and provided an itemized list of items/cost. We could either accept or reject any part we didn't think was necessary. In this day and age, it is wonderful that a company such as Precision was so customer-oriented. Joseph is an excellent employee! I would definitely recommend this company to others.

Response from Jim Rapp Business Owner

Thank you, Deborah, for the fantastic feedback about our technician, Joseph! We appreciate the opportunity to be your #1 choice for your garage door needs!

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Rick Kinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 04/20/2023

Your tech came out on Tuesday and gave us 3 quotes with least expensive of $1100.00 on a 3 year old door. Got it fixed for $65.00. What a difference.

Response from Jim Rapp Business Owner

Thank you for taking the time to leave your feedback. I appreciated speaking with you today to resolve this issue. Thank you so much for the opportunity to stand by our 100% customer satisfaction guarantee and make this right for you.

Service: Garage Door Repair

Deborah ashcraft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/20/2023

Had my garage door installed August 2022, piece of trim started to come loose, called, Charles came out, quick easy repair. Thanks!

Response from Jim Rapp Business Owner

Thank you for making us your #1 choice for your garage door needs, Deborah! Please let us know if you have any future questions or concerns.

Service: Garage Door Repair

Nick M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 04/19/2023

Technician arrived on time, explained the issues thoroughly, provided options to resolve the issue, followed by the cost estimates of the options we were interested in exploring. No pressure sales. All questions were answered clearly and effectively. We replaced the opener and look forward to not having garage door opener issues for years to come!

Response from Jim Rapp Business Owner

We are so happy we could deliver quality service for you, Nick. We appreciate the opportunity to fix your garage door!

Patrick Mulligan

Technicians: Patrick Mulligan

Service: Garage Door Opener Repair

Product: Opener

Rudy Zych

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/18/2023

So it was time to get a new garage door opener since our circa 1983 opener bit the dust. We called Precision and they didn't disappoint, we are very pleased with the service. Called yesterday and the new opener was installed today. Our technician was Michael, he was courteous, professional, and explained everything throughly. I would highly recommend Precision for any garage door related issue!!

Response from Jim Rapp Business Owner

Thank you, Rudy, for the wonderful feedback about our technician, Michael. We appreciate your recommendation, and look forward to working with you again in the future!

Service: Garage Door Opener Install

Product: Garage Door Opener

Bernard Ryznar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very polite and professional

Response from Jim Rapp Business Owner

Thank you, Bernard, for the 5-star review. Please reach out if you have any further questions or concerns!

Service: Garage Door Opener Repair

Sarah Mcauley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Again Precision door and Derek M saved me. This time the whole unit went out. Called them in the morning and at 2 pm Derek was here to replace it same day. ???? Plus customer service! They are my garage door people for the time I live in Ohio

Response from Jim Rapp Business Owner

Thank you for being such a loyal customer, Sarah. Please don't hesitate to reach out if you have any questions or concerns in the future!

Derek Mason

Technicians: Derek Mason

Service: Garage Door Opener Install

Product: Garage Door Opener

Todd Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/17/2023

The tech was amazing. Laid out the issues, what could wait what was necessary now. He finished the work quickly and efficiently.

Response from Jim Rapp Business Owner

Thank you, Todd, for the 5-star review. We are proud to be your #1 choice for your garage door needs!

Service: Garage Door Repair

Product: Springs

Matt J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/15/2023

I would recommend Precision to anyone. Great same day service on a weekend. Technician called during the scheduled window and said 30 min and showed up exactly 30 min later. Explained everything to me, super friendly and had the service done in 30 min. Reasonable price compared to what others have said they paid for similar work. 5/5 stars.

Response from Jim Rapp Business Owner

We know you have a lot of options when it comes to garage door repair, Matt, and we appreciate the opportunity to fix your door for you. Thank you for sharing your positive experience with us!

Service: Broken Garage Door Spring Repair

Product: Springs

Siobhan Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 04/14/2023

I don’t normally write reviews but after the most fabulous customer experience with Precision I had to write this one. After hours on the phone with Genie troubleshooters (several over a week), I was told I needed a new circuit board. I remembered the commercial “Precision-the name you can trust”. I called and that afternoon Kayne with Precision came to my rescue. He quickly evaluated the problem and fixed it. I did not need a new circuit board. He also instructed me on the correct lubricant to use to keep the door running smoothly and left me with the can (at no charge) to replace the WD40 I had been incorrectly told to use by the garage door installer (who was not with Precision). Kayne also took the time to make sure I knew how the remote, wall pad and outside keypad operated. Kayne provided courteous, patient and instructional service (a rarity these days)-it literally brought me to tears! THANK YOU!

Response from Jim Rapp Business Owner

Thank you so much, Siobhan, for such amazing feedback about our technician, Kayne. We pride ourselves in 100% customer satisfaction, and we are so happy that Kayne was able to meet that expectation for you!

Service: Garage Door Repair

Nicole Sochacki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/14/2023

I was able to get a convenient appointment. The technician presented different options, scenarios and outcomes. The service was quick and the issue was fixed! All for a reasonable price.

Response from Jim Rapp Business Owner

We appreciate the opportunity to help you get the best repair for your garage door, Nicole. Thank you for sharing your experience!

Service: Garage Door Opener Repair

Mike Perone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/13/2023

Mike was great and he did an outstanding job.

Response from Jim Rapp Business Owner

Thank you for the wonderful feedback about our technician, Mike. We are happy to hear you are pleased with his work!

Service: Broken Garage Door Spring Repair

Product: Springs

Ken Higdon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I called for service and was sheduled within 2 hours. Tom came over and took care of me. He explained what I needed and gave me pricing options. He was friendly and efficient. Although I hope not to need your services again, if I do, you will be my first call.

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Greg McKinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 04/12/2023

My entire experience with Precision Garage Door was excellent. In less than two days, I had a fully functioning garage door. Our technician, Derek M., was superb! You would be hard pressed to find a nicer person. He is extremely knowledgeable, and he patiently answered my many questions. I highly recommend Precision Garage Door.

Derek Mason

Technicians: Derek Mason

Service: Broken Garage Door Spring Repair

Product: Springs

Les Duncan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Blacklick, OH 04/12/2023

This company is fantastic. After 19 years we needed new garage door openers. My husband called after lunch and Adam was here at 5:00pm. He installed 2 new openers, rollers and a keypad in 2 and a half hours He adjusted our garage doors, now they go all the way down. He even programmed our cars. I felt bad keeping Adam in the evening but he did an excellent job. Loved the service and would highly recommend them.

Service: Garage Door Opener Install

Product: Garage Door Opener

Andrea Ortiz Lechleitner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/12/2023

I chose Precision because of the commercials on tv, but I sure am glad I chose them just the same. I called in the morning, got an afternoon appointment, and my door was fixed within 8 hours of the first call - unheard of in the world today! Dustin was efficient, kind, helpful, and friendly. He answered all of my questions, explained things thoroughly and fixed the problem right away. It was a pleasure to work with Precision from start to finish.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Opener Repair

Jenny Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/12/2023

Tech was great and fixed my issue quickly. Thank you!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Opener Repair

Lawrence Kopp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Adam was courteous and informative. Provided options and explained reasons why they are recommended. I will definitely call Precision again for garage door repairs.

Service: Garage Door Repair

Matt Berning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 04/11/2023

Our service tech Dustin was great. He explained everything to us and made sure We were well informed. He did a great job!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Garry Rupp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 04/11/2023

Walter is the best ! I did not like how much noise my garage door made and Walter gave me a re-make that made all the difference in the world. This was a year or so ago. Now, with the door partially down we backed a car into the lower panel. this is a difficult repair and may not last forever but, again, Walter came to the rescue and worked his magic and both times the same day I called. You are in my contact list forever (but I am 79). GHR

Service: Garage Door Repair

Jay & teresa Rings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very responsive, super helpful, and courteous. Would absolutely recommend.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Repair

Product: Springs

Kim woods

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Groveport, OH 04/10/2023

Needed my door fixed and your company was able to come out today. Great job, thoroughly explained what could be done now and what may need to be done in the future. Very clear about cost before doing any work

Service: Garage Door Repair

Brett Gillilan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Grove City, OH 04/10/2023

Pat M. did an outstanding job. Very professional and courtesy. Thanks for taking care of our issue.

Patrick Mulligan

Technicians: Patrick Mulligan

Service: Garage Door Opener Repair

Corinne Chain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 04/10/2023

Everything from the initial appointment setup to discussing my needs with the door designer to final installation went smoothly. I was pleased with the service I received from everyone and will keep Precision Door in mind for any future needs!

Alana McGrath

Door Designer: Alana McGrath

Service: Install Garage Doors

Bill Kossick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Amazingly Quick and Friendly Service. From initiation to completion my garage was back in working order in under 2 hours. Adam was fantastic. His workmanship was outstanding and he left everything neat and clean. I was very impressed with their prompt service on a weekend morning. Thanks for saving the day!

Service: Broken Garage Door Spring Repair

Product: Springs

Ann Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Dublin, OH 04/08/2023

I've used Precision for the last 18 years and you have always come through for me. Today, Saturday 4/8/23, Easter weekend, my spring broke and I had a tech here fixing it within a few hours. It was Thomas T. and he couldn't be more knowledgeable, polite, and helpful in getting my old spring replaced and making sure everything was operating properly. Thank you. It's nice to work with someone with great work ethic. I am so grateful!

Service: Broken Garage Door Spring Repair

Product: Springs

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026