Garage Door Repair in Columbus Metro Area - Page 134

Karen Moon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used your company before to repair my garage door. Service was prompt and the responder very courteous. I would highly recommend your company to others.

Amy Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with Precision Door. From the first call to our Saturday service appointment, they were polite & professional. I got a call about 10 minutes before our Technician was at our door. He arrived in a company-marked vehicle which was great. Our service tech, Matt, went above and beyond my expectations by ensuring we had a complete understanding of the work that needed to be done before he started the repairs. He took pictures to show us exactly where the problems were occurring and, could likely happen in the future. Overall, I am so pleased that I called Precision Door!

Kenneth Woodruff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was able to quickly identify the issue with our garage door and give us multiple options to get it fixed. He was both professional and very personable. I cannot stress enough how well Tim conducted himself and how comfortable he made us feel. We have been extremely happy with our garage door since Tim made the updates. I will happily call this company again for future service.

Harry & jean Archer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Dustin, arrived ahead of schedule, diagnosed the problem and made a recommendation that best served our needs. The service was done quickly and all items in the garage were returned to their original positions. Dustin did a professional job. We are very pleased with the service and value.

Stacey Griffith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

After another company failed to show up, I called Precision Door Service and was greeted with GREAT customer service. An appointment was available within hours of my call. An email with of the request and who would be coming was sent instantly which included a photo of all the technicians, in case a different tech was able to get to me sooner. A phone call was received when the tech was in route. Adam H was tech, he arrived when he said he would, he was polite, friendly and respectful to me an my property. Adam provided me a 3 options in a written quote and reviewed each one with me. The garage door was repaired in no time. Adam then reviewed the work he had completed, by physically showing me and verbally explaining it to me and reviewed the warranty. Thank you for helping make a bad day better. :)

Bruce Hagen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an emergency with my door and Precision was on site within a couple of hours of my call. Derek Mason was outstanding, not just fixing the problem(s) but educating me on what to look for in the future. Great guy, very knowledgeable and polite.

Don & Paula Cox

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for estimate for new garage doors and openers.Received immediate response and had Alana in my driveway within 2 hours. She was very polite and extremely professional and listened intently to our needs. She was able to explain the proposals in detail and gave us multiple options to consider. We were extremely satisfied with our decision to purchase new garage doors and was promised install within a few days. Doors were purchased on Tuesday and install scheduled for the following Tuesday. I do not foresee any issues and if install technician is as professional as Alana we will be ecstatic! ????

Carolyn Sturbaum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt professional service. Work was completed less than 24 hours after I called. Technician was friendly, efficient, and respectful.

Steve Pintz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time using Precision for garage door repair. Service tech Aaron explained issue and cost to repair to my satisfaction. Aaron then performed repair in a timely manner. Precision will be my garage door company for future repairs.

Bob and Jeannine S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Jr. was very professional and courteous during Precision’s recent service call. We would highly recommend Precision Garage door for any service or installation needs.

Richard Graf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased to have Precision work on the noise of the garage door opening. Tom Palmer, the technician, was very good and knew what he was doing. For some reason, the door still makes a loud noise when the door is opened. It sounds like a knocking noise on one side when the door goes up---not when it comes down. I will call Tomorrow and set up another appointment to have it checked again. We had a new motor put in in June of 2o21Tom Palmer came on 9-12-2023 to check the noise and take care of the noise. I am happy with Precision's technician's work and attitude.

Jack Snider

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up same day, helped fix a myriad of issues we had been having with our door. Was extremely polite, professional and efficient while keeping us well-informed every step of the way. This seriously is the company to call if you need anything garage door related

Steven Rohner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, timely service.

Robert Secrest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I have had to use Precision. They cam quickly to fix my door. CHAD LOVE did an excellent job. I appreciated his manner in working and letting me know what he was doing .

Barbara Mullins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Saw your ads on TV. Received a reply immediately when I inquired about your products. Your rep, Sarah, was nice and very knowledgeable about your products. I felt I was dealing with a reputable company. All my questions were answered and I was able to make a well thought out decision.

Mike & Marcia Strall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star

Carole Faulkner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very professional. He knew right away what the problem was, and he fixed it. I asked him for a sticker to put inside the garage door so if I need anything in the future, your company name and phone number will be right there. Your company was referred to me by Genie.

Steve Davalos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David C was focused,very knowledeable,friendly and best of all listened patiently to my concerns. He is a fine representative of your company.

Robert Curts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John did an excellent job of diagnostics and explanation of the services and parts needed to complete the repair. He was clean, courteous, and efficient.

Gary and lois Drenik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company is the most well run garage door companies....Always available when you say, courteous workers, and you get the job done....We only use Precision Door.

Raymond Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much for your fast, dependable service! Derek arrived soon after we called and quickly solved the problem we had with our garage door. Great service!

Stacey Stutler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional friendly service.

Brian Spires

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used Precision Garage Door of Columbus at a previous house, so when our opener failed where we live now, they were our first call. Jason Daring arrived right on time, made a prompt assessment of the situation and provided me with several options for repair. Jason performed the repairs timely, with no mess, and explained all aspects of new equipment, all within the quoted amount. Jason is knowledgeable; more importantly he is very friendly and easy to work with.

Bonita Chavis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joseph Worley was my technician. Appreciated his call to notify approximately what time he would arrive. He was very kind, professional, personable, courteous, and took his time to explain to me the problem and viable solutions. Great personality, enjoyable to talk to, and provided excellent service as a technician.

Robert Parsons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Above all, it should be said that Patrick and owner were so kind to us today. He accessed our old opener and it could not be repaired so we bought a new one from them. Patrick installed it quickly and efficiently. We are so grateful and would recommend them to anyone.

Jerry Diedrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your MAN Joshua walker did a great Job of fixing my Garage Door.He answer all my questions that I had.I'm very happen with Repairs that he did.

Maruice Markey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey

Mike Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was on time, friendly and easy to talk too. Did a good job.

Jose Ramirez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service Skilled staff

Larry Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision around noon and was told a technician would arrive between 4 & 6. I received a call from the technician (Chaz”) that he was on his way at 4:00. Chaz was very polite and professional as he diagnosed the problem, offered several options to repair the issue and within about an hour my garage door was working properly. I have used Precision Door since 2002 and they will always be my first call when I need my garage door serviced.