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about Precision Garage Door
Precision Garage Door of Columbushas received 5549 reviews, averaging 4.91 Stars:
New Albany, OH
Reynoldsburg, OH
Alex was great he kept working until my garage door opener was opening from the sidewalk. I was ok with it opening from driveway but he wanted it perfect and working like it supposed to. Both my springs were broke and now my garage is quiet and working like new.
- Saprena Riley
Galena, OH
A spring on my garage door broke early today. I got on Home Advisor and you were selected. It was important for me to get it fixed today!!! Your company came through! Many thanks!!!
- Greg Parsley
Product:
Westerville, OH
I Googled garage door repair then went to the Precision site to review. I called the company at 9am because our garage door spring cable snapped and the technician was at our home by 9:15. It took about one hour to repair and based upon the response and quality service provided I will call Precision again when the second of of our three spring door cables needs replacing
- David Read
Columbus, OH
As always, Precision door service is the best. I had an emergency situation with my garage door not closing - called Precision and explained what was going on and they had a service tech to my home within 30 min. after my call. Will always use Precision Door and will refer them to my neighbors here in Victorian Village. Tom,the tech who assisted me was very polite and explained everything he did.
- Sue Mayer
Reynoldsburg, OH
Picked Precision from the telephone yellow pages. Was desperate as whole garage door opener assembly broke loose from the ceiling and was laying on top of my car. Your tech knew how to handle the situation and how to get my car out of the garage so he could go to work to reinstall the whole garage door assembly.
- Doris Callihan
Columbus, OH
What can go wrong on a Halloween night? Plenty, if the garage door brackets break, and one is not able to get the cars out for the following morning. Precision Door was wonderful and sent Tom out on an emergency call to fix our door. Not only was Tom knowledgeable, prompt, and courteous, he was an absolute sweetheart and explained everything needed to repair the door. We are very very grateful and highly recommend Precision Door without reservation. Thanks.
- Ruth Mcclain
Columbus, OH
The installers were very pleasant, professional, and helpful. We are very pleased with our new garage door opener; excellent product.
- M. B.
Columbus, OH
Love the confirmation Bios. Alex , was very professional!! Definitely will recommend Precision, Happy customer!!
- Corinne Lamb
Columbus, OH
I highly recommend Precision Door Service. My garage door buckled and they sent a technician to check it out. Chris was very great. He called before coming and was very friendly and courteous. Chris gave me an estimate and the final cost was actually less than what he quoted. I was very impressed that he didn't try to sell me a new garage door and fulled explained what was needed. I highly recommend Precision Door Services.
- Randal Clayton
Powell, OH
David did a fine job in fixing the door. He is a very pleasant man and explained things to usl
- Nancy Kimberly
Grove City, OH
Alex was professional, informative, thorough, very knowledgeable and skilled in his work and just awesome! He made sure I understood everything and I appreciate that so much! He is definitely is a #5! Thank you!
- Judith Maynard
Reynoldsburg, OH
I never received the invoice for the payment.
- Pavlovski Nik
Columbus, OH
I found you on google and you were highly recommended. I concur with the 5 star rating. All of the people I have dealt with at your company have been very helpful, courteous, and professional. I especially recommend Alex, your technician, who was prompt, knowledgeable , and courteous.
- Don Dinan
Grove City, OH
The work was completed in a very timely manner. Alex was very professional in completing the repair.
- Russ Dunford
Dublin, OH
Next day service. Whole new motor, rails, etc. in a little over an hour. Dustin was very professional and personable.
- Paul Atwell
Service Provided:
Product:
Field Manager: Dustin Keaton
Columbus, OH
Very friendly and knowledgeable. He fixed my problem quickly. The cost was reasonable.
- Tom Salmons
Grove City, OH
They do great work.they are on time.
- Gerald Boggs
Reynoldsburg, OH
I am very Pleased with Precision Door. They were the first company I found on the web. I made a Saturday appointment, Tom was our technician came out and did a GREAT job. He had all parts in stock had the garage door working within two hours!!!!! And the door is much, much quieter now TOOOOO!! Awesome job Tom. We will definitely spread the word about Precision
- Eric and Chrissy Sanford
Grove City, OH
In both instances when I need someone right away Precision was there in less than 24 hours. Once for a new garage door motor and most recently when the 16 year old spring on the door broke. Professional, customer focused and kind. Highly recommend Precision !
- Lee + Kelly Tompkins
Product:
Grove City, OH
Called Precision door yesterday to schedule an appointment. That evening Tech Dustin showed up to look at my garage door opener. I thought the visit was for an evaluation. Dustin informed me that he could have me up and running in 45 minutes! He made some repairs and adjustments to my door. Tech was very friendly and knowledgable. I was dealing with a pro. He stayed until I was comfortable with using the remotes. The added bonus he lubricated the garage door hinges and railings. The door opens and closes very smoothly. Thanks for making my day! ***** rating for sure.
- Jerry Mckeever
Columbus, OH
very satisfied! fast, timely and accurate. I'm sure I'll recommend your company to my friends.
- Jiang Zhao
Thank you for recommending us to your family and friends who may need their garage door repaired. It was a pleasure to be able to assist you when you needed us.
Columbus, OH
Completely Satisfied! Your tech, Alex, did a great job of installation; he was also very helpful in the process of selecting the right door and the right color.
- Mike Deangelo
Thank you for contacting Precision garage door for the replacement of your garage door, we look forward to the possibility of working with you in the future.
Reynoldsburg, OH
Dave went above and beyond the call to fix three problems with one visit. He did have to cal the national Genie number because the unit would not respond to him too. Well done Dave!
- Pete Godbey
Thank you Pete for allowing Precision to repair your garage door. Please give us a call in the future if there is ever anything else we can assist you with,
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Westerville, OH
Excellent job!! Extremely efficient! Professional but personable! Now Sounds brand new!
- Alise Murray
Columbus, OH
I'm very happy I found Precision Door on the web. I got a Saturday appointment, Alex came out and did a GREAT job. He couldn't get the parts over the weekend. The office called me Monday, and Wed AM Alex had it fixed. Thank you for such a super job.
- Jerry Jackson
Westerville, OH
Outstanding response and service on Labor Day! David was our technician. He was professional, timely, honest, and knowledgeable.
- Brenda Schreiber
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Sunbury, OH
thank you for being so prompt. His service was exceptional.
- Kay Matney
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Lewis Center, OH
Dustin showed up on time and was very professional in providing me with and estimate.
- Steve Sarapata
Columbus, OH
REVIEW UPDATE: I initially wrote a five star rating shortly after your technician replaced the cables, one hinge, and rewound the spring. The door was still running roughly. He stated he could do no more, and he recommended a new garage door. Later that day I watched your video on your website (Precision) to see if there was anything I could do to help the door until I could replace it. I followed your video's instructions (cleaning the track, tightening all the bolts, lubricating the spring with lithium grease, etc). This is when I discovered that the technician had stripped out 3 of the 4 bolts attaching the new hinge he had installed. He had not done any of the recommended items in your video, or even mentioned that they should be done. After I performed the items set forth in your video, and replaced the stripped out bolts on the hinge, the door is running much better and much smoother. I will be looking elsewhere for my garage door repairs in the future.
- David Stallard
David I would like to apologize about the recent experience you had with our company. Garage door repairs are never fun and always come at the wrong time. Customer satisfaction is very important to our company. I have tried to reach out by phone and left a voicemail to see if there was anything we could do. All of our technicians are trained to lubricate not only just the springs but all of the moving components of every door we work on. Also, the safety inspections states that the top panel is bending and sagging in the middle. This is why the technician recommended a new door because the structural integrity of the door has been compromised. Again, I apologize that the experience you had with us was less than optimal but wish you best in the future.
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Great experience, I had previously called another company to solve our garage door issue and they were unable to do anything, Precision technician instead solved the problem, did not charge us an astronomical fee, came on time, called us 15 minutes before arriving, and, very important, the appointment was for 6 pm at night, which allowed me not to miss work. I definitively recommend this company.
- Daniela Dilorenzo