Garage Door Repair in Columbus Metro Area - Page 101

Eileen Kunkler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to schedule, quick service, technician was very helpful and trustworthy!

Robert Ford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Tominson Jr. did an excellent job. He got to my place promptly, sized-up the problem immediately and fixed the problem. My wife also responded with the QR code. We were both impressed, and I have his card for any future door needs.

Ted Hayman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw your ad on channel 28 this morning and it reminded me that I need to have someone come Service my garage door. I called this morning and they came out today. Tom gave me a quotation on what he felt needed to be done with it as well as a second quote for lesser service. I chose the top one and he did an excellent job today. I am very satisfied with the work.

Ruth Frankenfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Muhammad Islam came to my home on 11/5 to assist with my malfunctioning garage door opener. He was very friendly, engaging and thorough in his explanation of what the problem was with the door mechanism. He replaced it in a timely fashion and it's working beautifully. His professionalism and skill was so important and impressive to me that I'll never hesitate to contact your business for future needs and will recommend your services to others. Thank you!!!!

Nancy Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appreciated the prompt service. I couldn’t get the door up so I couldn’t get the car or the dog out. I am 85 and I can’t reach the rope to pull the door open. The spring was broken. Your representative, Joe, was very kind. My only concern was the cost. Even with the discount it was still a lot for a senior living on Social Security. I didn’t have time to shop around so I don’t know how your price compared.

Rock Craft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our tech Adam did a great job on installing the garage door opener, he was on time & really explained the system. Thx Adam

Marie Tankovich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thomas Timmons came to my house and looked at my garage door. I knew that the spring had broken and also that the door was bent. He gave me two estimates. The first estimate was to replace the old door. The second estimate was to install a new door. Mr. Timmons was very professional and kind. I would recommend Precision Garage Door Service to others. I was very happy with their service.

Terry Flohr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was timely, professional, efficient, and knowledgeable.

Robert Stafford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response Very good work I will recommend to my friends and family.

Rick Carey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with our service call. The technician, Tim Tomlinson, arrived on schedule, saw the problem with the door and repaired it without any issues.

Steve Mignone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My initial call for repair was very good. I did not have to jump though a lot of hoops to talk with someone. They were exceptionally nice and scheduled my appointment for the very next morning. Tom, the service associate, was right on time, very nice and explained everything about the door and what needed repaired. I asked him to check the entire door (which he said he was going to do as part of the service). This is the original door when the house was built (17 years) and he once again explained and showed me what normally wears out and needs lubricated. We agreed on some additional repairs, and he had everything on the truck. I was very impressed. Thanks

John Chancey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We are vey pleased with the professional, courteous service provided by Technician Joe. He explained what we needed, offered different options and completed the job quickly. It was great to schedule same day service.

Marilyn Blackstone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The sales person was very helpful and there was absolutely no pressure. The institution gentlemen were most professional and through left no mess behind. Ask if I had questions so I looked at the list of up grades the sales lady gave me there was one missing which was corrected immediately. Great employee’s . I would recommend your company

Rick Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe is a very sharp guy, diagnosed the problem right away and had it fixed in no time. He shared information about options going forward, and was very friendly. Our dog gives him 5 stars too.

Michael Heil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn't be happier with the service from Precision Garage Door! From the moment I called, they were extremely helpful and walked me through all the options for my garage door issue. The technician arrived within just a few hours of my call and took the time to explain everything in detail, helping me pick the best solution for my needs. I was thrilled they could fix it the same day, and their professionalism and expertise really stood out. Highly recommend Precision Garage Door for anyone looking for fast, friendly, and knowledgeable service

Lara Roush

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision fixed our door a few years back and was wonderful and asked and explained everything before doing it to make sure it was okay. Today they had to come out to fix our door bc it came off the track and one of the springs broke. It was fixed within minutes and they were still under warranty and no questions asked. We will continue to us them with future repairs.

Virginia Hogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Columbus Precision for your same day service to adjust/repair our disabled garage door. Being able to close it securely is so important for safety. Derek was very efficient and courteous explaining everything including future troubleshooting. What a relief to have our garage door working smoothly again. Virginia Hogan

Stanley Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always on time, always professional, and always solves the problem.

Justin Kornicki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed work on two garage doors, after another central Ohio company went out of business leaving me with no alternatives for warranty work. Joshua was very professional and explained everything to me clearly. He was very detailed and understanding in regards to my financial concerns. After we went over some possible scenarios, I was able to make an informed decision based off of honest feedback. Would highly recommend precision garage door to family and friends. The work that was completed was done, timely, and within my budget constraints.

Linda Season

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door spring broke Precision Garage Door was able to provide same day service and complete the needed repair. Thank you for efficient and knowledgeable service.

Nash Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike, the Technician was very knowledgeable, professional and nice. He even returned the same day to address a minor glitch that could have waited until the next day. Very good guy and he went the extra mile!!

Lee Sanow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was knowledgeable and polite. He evaluated the situation and suggested a resolution with easy-to-understand pricing.

Mike Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny Quinn was excellent. Very friendly and efficient. If all your employees are like him you are a very, very lucky business. I will recommend Precision to everyone I know.

Beth Signore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am the previous owner of Precision Door of Columbus. I owned the franchise for over 20 years before selling it to Scott 5 years ago. Also, we hired Tom Palmer.

Robyn Wagoner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Upselling and Ripoff Prices I followed the many glowing reviews about Scott and Precision Garage Door Service, so had them out to address a likely broken spring (big bang just like a broken spring, but no pieces visible). The good news: Scott came out within a couple hours of my online booking and the trip charge is a very reasonable $20. Also, Scott is a personable, interactive guy who likes to chat. The bad news: The whole trip was devoted to upselling unneeded and horrendously priced services. For each suggested service, it was all done under the guise of: “Well maybe it is a problem and maybe it isn’t, so it is up to you whatever you want to have done.” That is not what I need or expect from an experienced technician. I want to hear what is essential to do, and what is unnecessary. With all their experience, they should know much better than most homeowners. For example, Scott noted that there was some “dirt” around to torsion bar bearings, actually fine metal filings from wear. All true, all normal after 35 years years in service. But there was no sign of binding or free play in the bearings, so no reason to expect trouble. He quoted a price of $176 per bearing plate, noting that garage door parts were horrendously expensive. Bearing plates cost about $10 each at Home Depot or Amazon. The replacement time for two was to be about 1 hour according to Scott. That makes the labor rate for the work of about $300 per hour, more than many doctors and lawyers make. Scott thought that the spring should/could be changed, even though it was not broken and it was installed within the last two years. The cost for that? $392. The time for that work was 1/2 hour to 1 hour. The cost of garage door springs at Home Depot of Amazon? $40-$50. Again, a $300-$600 effective labor rate. My advice: steer away from Precision and find a company that knows what you need and charges what they should.

Tom S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As it turned out, my 26 year garage door opener only had a hiccup and the technician was able to do a reset and had it operating in minutes. There was no charge for this, how nice! I had him give me estimates for new equipment and I will have Precision install it when my old opener fails again. This is a fine company.

Donna Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciated the politeness and honesty and attention to detail.

Brian Lightfoot

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician did a great job repairing the garage door and inspecting other parts of the door. I would recommend to anyone needing garage door repairs or replacement.

Rosalie McCool

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello, I called Precision Door because you have helped me in the past, as well as my sister who lives across town. Both of us were impressed with your service technitions because they were knowledgeable, helpful, courteous and professional. Since my home is 20 years old, I did not want to put more money into fixing something that old with out-of-date technology. Tim went right to work and upgraded the system. It runs so quietly now and I feel well taken care of. Thank you for running such a professional business; there aren't many like that these days. It has taken a big weight off my shoulders.

Amy Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful installer, John! He was very professional and thorough. He offered me several options so I could make an informed decision. Installation was quick, he showed me how to use the new opener including showing me how to program the new key pad. It’s very easy to program. I would not hesitate to call your company again to service my garage doors.