Read what people are saying
about Precision Garage Door

Fantastic job as always. Just needed keypad replaced, but you've replaced both opener and door in past. Great staff, efficient service and reliable products.

- Linda Flynn

Online scheduling was easy. Technician was on time, explained services performed. Replaced keypad. Very professional. Would call again and highly recommend.

- Mike Grayson

Precision sent someone out in less than 24 hours. Our technician Matt explained all the repairs and had the parts on hand.

- Laura Bailey

Your company has always taken care of my garage door and I've always been very satisfied with the work done. Matt Eberly was professional and explained what and why any work/replacement needed to be done.

- Connie Berry

Joe arrived today ahead of schedule (after checking with me) which I was grateful for, and was courteous, professional, and knowledgeable. He gave me 2-3 different options and I chose the one that worked best for me. I appreciated his candor and honesty regarding the repair. I used to be with another company where the owner retired and sold it to Don’s and although I have tried them once, I was not nearly as impressed with them as I am with Precision. I am now a loyal customer. Thanks, Joe!

- Patty Coughlin

Precision came out on the same day I called to repair the bottom seal of the garage door. They even said they would cover it under the warranty which I did not expect. The service Tech was prompt and professional. Thanks for such great service.

- Michael Keenan

So this morning I discovered a spring had broken on my garage door and was definitely going to need replaced. After a quick on line search I selected Precision based on the many positive reviews. I elected to call rather than do an on line booking as it allows you to begin your assessment of customer service right away. I must say that everything from my initial conversation to the completion of the repair was both courteous, professional and certainly exceeded my expectations based on today’s level of service. The technician was outstanding and provided me with several options from just replacing the broken spring to replacing some of the other 22 year old parts. There was no pressure to fix anything other than the broken spring and I could have opted for any or all the recommended parts. The whole process was so professional I decided to replace all the recommended parts on the door as well replace all the load bearing parts on my second garage door. I received excellent service from start to finish and would definitely recommend Precision to a friend.

- Mike Everhart

I called Precision Garage Door of Columbus to repair a garage door spring that broke. I chose Precision because of their excellent on-line reviews and I am glad I did. Precision technician David Morgan arrived promptly. He thoroughly inspected the garage door and he clearly explained everything to me. I authorized the service to be performed and the garage door was repaired. The charge was reasonable. David Morgan did an excellent job and I highly recommend both him and Precision Garage Door of Columbus to anyone who has a problem with their garage door.

- Harold Flagler

Spring broke, and I was concerned about getting a quick repair. Precision came out same day and the garage springs and other needed parts have been replaced. I am very satisfied.

- Lisa Peck

I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom "put everything back the way he found it and did not charge me for his labor.

- Jordy Ventresca

Hi there this is Greg Cooper on 7967 Howell Dr. Westerville Ohio Just to let you know that you’re company sent Jonathan Swartz to my house I would like to rate the work he did I would give him a 10 he did a Hell of a Job he did before he left he made Dam sure that very thing was Good. THANk YOU MR. COOPER.

- Jonathan Swartz

JC was excellent today. Explained everything, showed me every item that was needed, provided clear pricing. Thank you for your assistance and professionalism.

- Tiffany Chinn

I am pleased with the work on my garage door. I chose Precision because you were recommended by everyone I talked to about it. Mr. Mason seemed extremely competent, and I appreciate his manner and willingness to help me understand what needed to be done. I will recommend Precision to my friends and family.

- Ann Wilson

The Technician, Tom Palmer was very helpful. We called, thinking we needed a new battery. He thoroughly inspected everything. He noticed that the springs were worn and needed to be replaced. Also, he noticed the wood holding up the bracket (Spring Pad Lumber) was cracked. He also replaced the weather seal on the bottom of the door. He was able to take care of everything within a couple of hours.

- Fred Lascheid

Sarah was excellent from start to finish. She was thorough, professional, and very knowledgeable about the products. She walked me through every detail of the door, including specifications like the steel gauge and thickness, and explained the differences between the two options she quoted. She answered every question I had, and I had plenty, without ever making me feel rushed or pressured to decide on the spot. In fact, she was the one who suggested leaving a brochure for me to review and then following up by email with the estimates, which I really appreciated. Overall, Sarah made the process easy to understand and comfortable from beginning to end. I left the appointment feeling confident that I had all the information I needed to make an informed choice.

- Maurice Perry

I have used your services before and felt confident requesting a replacement garage door keypad from your company. Courtney did a great job and was very professional.

- Sandi Rockwell

My spring broke on the right side door on Sunday. I was going to try to fix myself, but I decided to call Precision. Danny Quinn, the technician, arrived about 30-45 minutes, and worked out a price and gave me an option on the payment. Danny did a great job getting me back up and running in no time at all. Professional service. Thank you.

- David Anthony

The website was so easy to use and set an appointment. The service technician was personable and explained everything needed to fix our garage door and make it better than when it was new. He clearly explained the options and the cost for each. Then he did an awesome job completing the work and cleaning everything up. Showed that he was well trained in customer satisfaction.

- James Staeck

This was our 2nd time using Precision for 2 different issues. The service response and repairs were quick and affordable. We had Dylan as our tech today, and he was everything you wanted for a house call repair. Prompt with good communication, professional, knowledgeable, and nicer than he had to be. He provided us with his assessment, provided solutions to hit our budget, then completed the repair in a very reasonable timeframe. We recommend Precision, but highly recommend Dylan.

- Chris J

Very professional. Explained all my captions and I selected what worked for me at this time. Will call again in the future

- April W

Great overall experience. Responded in a timely manner, courteous service technician, and the job completed!

- Kevin Eckenrode

My husband, before he passed away, requested that I call Precision with any garage door problems that I had. I've had the company here twice since then and have been very, very pleased with the individual that came to my house both times, the quickness that my problems were addressed, etc.

- Margaret Rupe

They corrected our old door after we had new concrete poured and the door now closes perfectly and seals at the bottom. The battery needed to be replaced (gave of a buzz every 2 minutes) and they came out the same day and there was no charge ( we are still under warranty).

- Linda Zupnick

Patrick was punctual, courteous and professional. He diagnosed our garage door issue and resolved it in a timely fashion, Would highly recommend Precision to friends and family.

- Ennio Izzo

James at Precision is very professional and fixed my garage door within minutes. Great Customer Service!

- Linda Clowe

After allowing another garage repair business come in and rig my garage door without actually fixing the issue I did my research and found Precision.. with all the 5 star reviews I felt more confident about my choice this time around. I was not disappointed! A 5 year warranty, no scam & just honest work. New install of springs and cables and the garage is back up and running properly. Truly appreciate it!

- Taylor Clark

Rob from Precision came out this morning, so professional and so nice. He took his time and would not leave till my door and opener worked perfectly. Rob is from Florida and came up to Ohio to help train new employees. First class service

- Douglas Zak

Precision Door has always been prompt and they do great work. Everything is explained so I understand what’s being done every time.

- Brenda Goff

Young lady very nice and polite plus very knowledgeable. I'll stick with precision. She installed a new motor and taught me how to operate new remote key pad.

- Jane Thomas

Always friendly and knowledgeable personnel. One of the best companies ever!

- Sheila Gartland