4.9 1 2 3 4 5 7,949 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 6

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is reviewed very positively across the Columbus metro area for fast response, knowledgeable technicians, and professional, courteous service. Customers consistently describe smooth repairs and installations, clear explanations of options, and a company that often arrives same day, works efficiently, and leaves the garage clean and functioning well. Many reviewers also mention fair or reasonable pricing, especially when options are explained clearly and no-pressure recommendations are given.

What Customers in Your Area Mention Most

Responsiveness (183) Customers frequently praise how quickly Precision Garage Door responds, often with same-day or next-day appointments and fast arrival after the call. Professionalism (180) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with from start to finish. Communication (157) Customers value the clear explanations, helpful updates, detailed estimates, and step-by-step walk-throughs provided by both office staff and technicians. Expertise (149) Technicians are repeatedly praised as knowledgeable, thorough, and able to diagnose problems accurately while explaining repair options in plain language. Speed (140) Many reviews highlight how quickly the work is completed, with repairs and installations often finished in about an hour or the same day. Service (133) Customers consistently compliment the overall service experience, including helpful staff, smooth scheduling, and a strong customer-first approach. Workmanship (118) Reviewers often say the repairs and installations are done well, cleanly, and with attention to detail, leaving doors working smoothly and quietly. Friendliness (102) Technicians and office staff are frequently described as friendly, pleasant, personable, and kind. Value (81) A meaningful share of reviewers mention fair, reasonable, or competitive pricing, especially when paired with clear options and no-pressure recommendations.

Recent Reviews from Columbus

Jennifer Burton

Google 1 2 3 4 5
09/16/2026

The spring on my Garage Door broke around 3:30 on a Saturday afternoon, I was able to schedule an appointment online with a technician arrival between 6 and 10 that evening. Cameron showed up by 7 PM and worked his tail off to replace the spring as quickly as possible. He was very thorough and explained everything he fixed. Price was comparable to other companies. I will definitely be using Pecision Garage Door in the future.

Response from : Business Owner

We appreciate you sharing such a detailed account of your experience, Jennifer. It's great to hear our online scheduling worked well for you and that our team member arrived promptly and provided thorough service on a weekend evening. Thank you for your kind words and for trusting Precision Garage Door Service of Columbus (Hilliard) for your repair. We're glad the pricing felt fair, and we look forward to helping you again whenever you need us.

Service: General repairs & installation

chuck taylor

Google 1 2 3 4 5
Columbus, OH 09/15/2026

Customer provided opener installed by Matt Eberly. I specifically requested Matt as my installer as he'd previously given me suggestions as how I might address a unique issue with my opener. Matt was right on time and installed my new opener in an hour. He remained while I completed my follow-up connections to assure all was in proper working order. I'd give Matt an A++ and a 10 rating. Future Precision customers would be lucky to have Matt on their project.

Response from : Business Owner

We appreciate you sharing such great feedback about your recent experience. It’s fantastic to hear our team member delivered exactly the level of expertise and dedication you were hoping for. Thank you for trusting Precision Garage Door Service of Columbus (Hilliard) with your project, and for highlighting how helpful and thorough our service was. Your detailed comments mean a lot to us.

Matt Eberly

Technicians: Matt Eberly

Service: General repairs & installation

Meghen Goodrich

Google 1 2 3 4 5
09/15/2026

Same day service. Great insight on the problem at hand. Quick repair. Very helpful!!

Response from : Business Owner

We’re glad we could provide same day service and quickly solve your garage door issue. Thank you, Meghen, for sharing your experience and for choosing Precision Garage Door Service of Columbus (Canal Winchester). Your feedback about our team’s insight and helpfulness is truly appreciated.

Service: Garage door consultation

Daniel Ewald

Google 1 2 3 4 5
Hilliard, OH 09/15/2026

Had to repair our door after backed into. The “garage door dude” did a great job fixing and upgrading worn parts that same day and the door honestly works better than it ever has. It’s like we have a brand new door now.

Response from : Business Owner

Glad to know the repairs on your door were not only completed quickly but also led to such a noticeable improvement. Thank you for sharing your experience and for choosing Precision Garage Door Service of Columbus (Hilliard). We appreciate your kind words and are happy your garage door is working better than ever.

Matt Eberly

Technicians: Matt Eberly

Service: General repairs & installation

Christa Tackett

Google 1 2 3 4 5
Columbus, OH 09/15/2026

Response from : Business Owner

Thank you, Christa, for taking the time to leave a review. We appreciate you choosing Precision Garage Door Service of Columbus and are glad your experience was a positive one.

Service: Garage door consultation

CL D

Google 1 2 3 4 5
09/15/2026

Called for a broken torsion spring. The technician showed up same day, replaced spring and a few other rusted parts then lubed everything and adjusted the door operator. We are happy with work and the pricing was within researched averages for our area. I would recommend.

Response from : Business Owner

Glad to hear your repairs were completed so quickly and you felt confident in both the work and the pricing. Thank you for sharing your experience with Precision Garage Door Service of Columbus (Westerville) and for recommending us. We appreciate your trust and are pleased you were satisfied with the service.

Service: Garage door consultation,General repairs & installation

Mary Erickson

Google 1 2 3 4 5
New Albany, OH 09/15/2026

Another GREAT experience with Precision Garage Doors. Fast, same-day service. Eric presented me with several options then did an excellent job. He had everything he needed on his truck and took care of our problems immediately. We are very happy with the response time and the service provided. Thanks!

Response from : Business Owner

We’re thrilled to hear you had another positive experience with us. It’s wonderful to know our team could deliver fast, same-day service and take care of everything so efficiently. Thank you for your continued trust in Precision Garage Door Service of Columbus (Westerville) and for sharing your feedback. We truly appreciate it!

Derek Mason

Technicians: Derek Mason

Service: General repairs & installation

Bill Sweeney

Google 1 2 3 4 5
Columbus, OH 09/15/2026

This was a last call of the day on a Friday afternoon for their tech. He was on Time and provided excellent service.

Response from : Business Owner

Bill, we appreciate you sharing this experience. It’s great to hear our team could assist you late on a Friday and still deliver prompt and outstanding service. Thank you for choosing Precision Garage Door Service of Columbus. If you ever need help again, we’re here for you!

Mike McClellen

Technicians: Mike McClellen

Service: General repairs & installation

Jan Mills

Google 1 2 3 4 5
Columbus, OH 09/14/2026

I have ask for a copy of the bill three times not by email but a written copy. Never received. My door is making a sound similar to why I replaced them. I called about a week after to have the one fixed. They sent Tim out who put it in and he said it was fine. It is not fine for what it cost to replace it should not make the sound. Very disappointed with their customer service.

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage door design

Cindy Berend

Google 1 2 3 4 5
09/14/2026

Response from : Business Owner

We truly appreciate you taking a moment to rate your experience, Cindy. Thank you for choosing Precision Garage Door Service of Columbus. We're glad you trusted us with your garage door needs, and your feedback means a lot.

Service: General repairs & installation

Kristina Casto

Google 1 2 3 4 5

They were very professional, quick and explained everything. I highly recommend!

Response from : Business Owner

It's wonderful to know you had such a positive visit, Kristina. We truly appreciate your high recommendation and are glad our team provided a professional, efficient experience while making sure all your questions were answered. Thank you for choosing Precision Garage Door Service of Columbus (Westerville).

Mike McClellen

Technicians: Mike McClellen

Service: General repairs & installation

Michael Kearse

Google 1 2 3 4 5
New Albany, OH 09/14/2026

Response from : Business Owner

We appreciate you sharing your experience, Michael. Thank you for choosing Precision Garage Door Service of Columbus (Westerville) and for the fantastic rating. We’re glad you were satisfied with your service.

Robert Cremeans

Technicians: Robert Cremeans

Service: General repairs & installation

Thomas Babik

Google 1 2 3 4 5

Broken spring replacement on double door Reasonable options given. Prices on high end but replacements products were an upgrade from my previous line up.

Response from : Business Owner

We appreciate you sharing your experience with your spring replacement. It's great to hear you found the options provided clear and that the upgraded products met your needs, even if the pricing was on the higher side. Thank you for trusting Precision Garage Door Service of Columbus (Westerville) for your repair.

Service: General repairs & installation

Teena B

Google 1 2 3 4 5
09/13/2026

Excellent customer service and communication!! We actually had another company slated to come over yesterday for garage repairs…. Unfortunately, that company never came as they decided to take it upon themselves to change the service time without asking us or telling us. Ultimately we told them to not bother in coming over as we were already dissatisfied with their lackluster service… I then found this company on a quick Google search with 5 stars. Kortney (our technician) came the next day, told us exactly what was wrong, quoted a fair price of a new unit (we ultimately wanted a new one anyways), and actually installed the new unit the same day!! He is very efficient and extremely professional. Explained everything to us and programmed everything prior to leaving. Would highly recommend Precision Garage Doors!!

Response from : Business Owner

Teena, what a wonderful review! We're so pleased you gave Precision Garage Door Service of Columbus a chance after your frustrating experience with the other company. Thank you for sharing how our team member clearly explained the issues, completed the new unit installation so efficiently, and made everything easy for you on the same day. Your high recommendation and kind words about our professionalism and communication mean a lot to us.

Service: Garage door consultation,General repairs & installation

Vickie M

Google 1 2 3 4 5
09/13/2026

Precision Garage Door Service took advantage of my ailing elderly mother on a fixed income. My husband inspected the hardware just days before the service call to Precision. They turned what should have been a simple repair into a complete system overhaul. No written diagnostic or justification was provided to my mother for replacing perfectly fine structural parts like the steel torsion shaft and drums. There was no written description given to my mother, nor a written receipt. The electronic receipt only mentions names of parts, at highly inflated prices. The receipt should separate the physical cost of the parts from the labor hours billed as charging $51.98 per roller or $294.53 for a pair of cables is completely detached from reality. We wanted to talk to someone at Precision to discover more information about what was done. We called, and when we finally got through to a human being, we asked to speak to the general manager. No one ever contacted my mother to get permission to speak to us about this matter, as was promised at that time. And since then, we have not heard back from anyone at Precision, either. We are contemplating filing a formal complaint with the Ohio Attorney General and the BBB because this crossed the line from an expensive repair into elder financial exploitation.

Service: General repairs & installation

Jeremey Pelfrey

Google 1 2 3 4 5
09/13/2026

Garage door came off track and was flawlessly fixed.

Response from : Business Owner

So glad to hear your garage door was back on track quickly and without any hassle. Thank you for sharing your experience and for trusting Precision Garage Door Service of Columbus (Canal Winchester). We appreciate your feedback and are happy we could help when you needed it.

Service: General repairs & installation

Laura Shick

Google 1 2 3 4 5
Powell, OH 09/13/2026

Service was prompt and professional.

Response from : Business Owner

We’re glad to hear everything went smoothly and that you found our team both professional and efficient. Thank you for sharing your experience, Laura, and for choosing Precision Garage Door Service of Columbus (Westerville).

Bradley Bryant

Technicians: Bradley Bryant

Service: General repairs & installation

Barbara Dean

Google 1 2 3 4 5
Hilliard, OH 09/12/2026

Overalll great experience. Matt and Lake were professional with service and install of my new garage door. Post install Lake answered all questions. Have already referred family and friends to Precision Garage Door and will continue to do so. Thank you!

Response from : Business Owner

Barbara, it means a lot to hear that you had such a positive experience with your new garage door installation. We're glad our team members provided professional service, took the time to answer all your questions, and made everything easy from start to finish. Thank you for referring your family and friends to Precision Garage Door Service of Columbus (Hilliard) and for sharing this thoughtful review. We appreciate your support!

Lashad Lake

Installers: Lashad Lake

Service: General repairs & installation

EA

Google 1 2 3 4 5
09/12/2026

Great service. Timely and knowledgeable. Problem identified, explained and fixed

Response from : Business Owner

Glad to know your issue was found, explained clearly, and resolved quickly. Thank you for trusting Precision Garage Door Service of Columbus (Westerville) and for mentioning how the process went. We appreciate your feedback and are happy you were satisfied with the service.

Service: Garage door consultation,General repairs & installation

Maggie Ahlberg

Google 1 2 3 4 5

The worker was very kind.

Response from : Business Owner

We’re glad to know you had such a positive interaction with our team. Thank you, Maggie, for sharing your experience and choosing Precision Garage Door Service of Columbus (Canal Winchester).

Mike McClellen

Technicians: Mike McClellen

Service: General repairs & installation

Ray S

Google 1 2 3 4 5
09/12/2026

The service was fast, professional, and exceptional from start to finish. The technician explained everything upfront, clearly outlining the cost of the service and giving me the opportunity to decide whether I wanted to proceed with or opt out of any additional work. He was courteous, knowledgeable, and professional throughout the entire process. Before leaving, he made sure the work area was completely clean and left everything in excellent condition. I don’t think I would call anyone else for my garage door needs. Precision Garage Door has definitely earned my business and recommendation! Thank you!!

Response from : Business Owner

We truly appreciate you sharing such a thoughtful review. It's wonderful to hear the entire process was smooth, from clear explanations and upfront costs to a spotless workspace at the end. Thank you for highlighting the professionalism and courtesy of our team at Precision Garage Door Service of Columbus (Westerville). Knowing we've earned your trust and recommendation means a lot to us.

Service: Garage door consultation

Parker Cordial

Google 1 2 3 4 5
09/12/2026

Excellent experience with Precision. Came out same day with only a few hours notice. Diagnosed problem and gave us options and pricing before starting repair. David was our technician and he was personable and efficient. Would highly recommend.

Response from : Business Owner

It's great to know your service was handled so quickly and thoroughly. Thank you for sharing your positive experience with Precision Garage Door Service of Columbus. We appreciate your recommendation and are glad our team member made the repairs straightforward and efficient for you.

Service: General repairs & installation

Daniel Rogier

Google 1 2 3 4 5
09/11/2026

Chris installed a new opener a couple years ago so we called him recently to fix a broken spring. Chris was here the next day. Gave us a solid recommendation on the appropriate spring for our door and the installation was quick. He checked everything on the door to make sure it was working well. Price was reasonable and Chris always does great work. Never feels like we’re being pressured or sold something we don’t need.

Response from : Business Owner

We really appreciate your continued trust in Precision Garage Door Service of Columbus (Westerville). It means a lot to hear that our team member provided helpful guidance, efficient repairs, and straightforward service every time. Thank you for sharing these details and for choosing us again for your garage door needs.

Service: General repairs & installation

Valerie Esiso (reStyled by Valerie)

Google 1 2 3 4 5
09/11/2026

My garage door spring broke and the company that previously installed it had gone out of business so I called Precision and they sent someone out the next day who not only gave an estimate, he was able to get the job done on the spot calling into the warehouse for the extra parts he needed. The technician Kevin was very knowledgeable, talked me through the entire process and was patient as we weighed our options re the fix. The seven years warranty and their ability to do it immediately was what sold me on them vs another company. I would definitely recommend them.

Response from : Business Owner

It’s wonderful to hear your garage door was fixed so quickly and efficiently. We appreciate you sharing how our team walked you through the process and made sure your questions were answered. Thank you for recommending Precision Garage Door Service of Columbus and for placing your trust in us. We’re glad the warranty and on-the-spot repair made your experience a positive one.

Service: Garage door consultation,General repairs & installation

Tom Will

Google 1 2 3 4 5
09/11/2026

Chris showed up on time and got to work. Replaced 2 torsion springs on the big door, explained what he did and why he did it. Gave solid advice on maintenance and price was same as agreed upon. Thought about muddling through the repair myself and am glad I didn’t. Good work!

Response from : Business Owner

Glad to hear you had such a positive experience, Tom. We appreciate you sharing that our team member arrived on time, took the time to explain everything, and delivered exactly as promised. Thank you for choosing Precision Garage Door Service of Columbus and for trusting us with the repairs. If you ever need anything in the future, we’re here to help!

Service: General repairs & installation

Samira Maidanda

Google 1 2 3 4 5
09/11/2026

Response from : Business Owner

Thank you, Samira, for sharing your feedback and for giving us a five-star rating. We're glad you had such a positive experience with Precision Garage Door Service of Columbus (Canal Winchester). Your support means a lot to our team, and we appreciate you choosing us for your garage door needs.

Service: General repairs & installation

Linda Deis

Google 1 2 3 4 5
09/10/2026

The staff of Precision did a wonderful job! They were at my place within 16 hours of my contacting them to assess damage and give an estimate. 24 hrs later my door was repaired and I could relax. That’s their staff, their AI sucks! It got my name wrong (though I spelled it). It got my address wrong (spelled that too). And screwed up my email. Had it not been for a real person from there reaching out, I could have still been without an operating garage door. The 5 star here is for staff — their AI gets a -10 stars.

Response from : Business Owner

Linda, we appreciate you taking the time to share your experience. We're so glad our team was able to get your garage door repaired quickly and help you out when it counted most. Thank you for your honest feedback about our technology as well—hearing where things fell short on the AI side is just as valuable to us as hearing what went well with our staff. Your patience means a lot, and we’re grateful for your kind words for the people who helped. Thank you for choosing Precision Garage Door Service of Columbus.

Service: General repairs & installation

Leslie Boyer

Google 1 2 3 4 5
09/10/2026

Response from : Business Owner

It means a lot to know you took the time to leave a 5-star review, Leslie. Thank you for choosing Precision Garage Door Service of Columbus (Canal Winchester). We appreciate your support and hope everything with your garage door is working smoothly!

Service: General repairs & installation

Jeff Shaeffer

Google 1 2 3 4 5

Thank you Precision Garage Door for another exceptional experience. We noticed problems with our main garage door opener and called for service. Braxton came out the same day. He was very personable, and his knowledge was off the charts. He analyzed the situation and discovered we need a door opener replacement. We were given two options to choose from and we picked one, and it’s done. The opener is high quality and technology savvy. Before leaving, Braxton made sure everything was setup and explained functionality. We made a great choice and I’m glad that Braxton made sure we were back to normal. To everyone at Precision Garage Door, thank you. You are an unbelievable team. No other choice for me. I highly recommend Precision Garage Doors

Response from : Business Owner

It means a lot that you took the time to describe your experience in such detail. We’re truly grateful for your trust and are happy to hear our team made the whole process simple, from troubleshooting to installation and setup. Thank you for the kind words for everyone at Precision Garage Door Service of Columbus. We appreciate your recommendation and are glad to be your go-to choice.

Service: General repairs & installation

Mike S (Leo)

Google 1 2 3 4 5
09/10/2026

Great installment professional he did quality work

Response from : Business Owner

We’re glad to hear you were pleased with the quality of your garage door installation. Thank you for sharing your feedback and for choosing Precision Garage Door Service of Columbus (Canal Winchester). If you ever need assistance again, we’d be happy to help!

Service: General repairs & installation

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026