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Tom Palmer
Average: 4.90 stars
Tom Palmer's Bio:
My name is Tom Palmer. I've lived in Grove City all of my life. I have a 19 year old son and a 15 year old daughter. I have previously worked in the residential construction business. In my spare time, I enjoy spending time with my family, going to the beach and working on anything from dirtbikes and motorcycles, to race cars and trucks.
Westerville, OH
Columbus, OH
Very good service and restored garage door performance to your original installation.
- Frank Oyster
Hilliard, OH
Excellent! From Chelsea who coordinated my service call to Tom who handled my service. My issue was quickly and efficiently resolved and both individuals were completely professional. I have used Precision for many years as they never let me down. I highly recommend Precision to new customers as they will resolve your problem quickly and honestly.
- Diana Dockman
Columbus, OH
I was very surprised to hear from my wife that your Technician (Tom Palmer) came into my house twice without a mask even though Franklin County is under a mandatory mask order and wearing a mask to protect my 62 year old wife would have been the least I would have expected. Very disappointed in this. All the work was done rapidly and professionally and the garage door works perfectly now. The cost was higher than I expected, but I did not have time to take bids and cannot say if it was above the market or not. My low rating is based strictly on your employees total disregard for my wife's safety and health.
- Johnie & Cindy Myers
Thank you for taking the time to leave us your feedback. We would like to further discuss this experience with you, we left a message with your wife. Please give us a call back at your earliest convenience 614-532-2011.
Columbus, OH
very good with repair,new door price was a little high but reasonable for the fast service.
- Wayne Hamner
Westerville, OH
Prompt respond to the service, friendly and knowledgeable tech . Just expensive .
- Rey Thompson
Columbus, OH
Fast, friendly, and high quality service. Tom did a great job going through options with me. Once I picked a new opener he did a great job getting it installed promptly.
- Bill R.
Canal Winchester, OH
I called and a serviceman was at my home in about three hours. I thought it would be a repair, but I needed a new system. The garage door opener was 20 1/2 years old. Tom installed the new system. This is my first time using Precision and I would call them again.
- Gloria Cunningham
Canal Winchester, OH
Tom Palmer, show up on time and was very professional and knowledgeable. He let me know what the problem was and give me a price. Thank Tom for outstanding customer service.
- Sharonetta Jones
Grove City, OH
Very nice tech. Was on time and got the job done in a short time.
- Cindy & don Stone
Westerville, OH
Truck came out promptly and the repairman was polite and knowledgeable. He presented my options clearly with exact pricing, and the door was fixed in a couple hours. Door works smoothly & quietly now.
- Paul Baden
Columbus, OH
I had an emergency repair on my overhead door. I was very impressed with the employee that came out. He was very knowledgeable, and in a matter of minutes he assured me the problem was not nearly as bad as I thought it was going to be. Tom, the employee, was very polite and he spoke highly of your company. He shared A story of a memorable moment that he had when he had worked for the company in Florida. Tom had the job completed in no time, and he checked the door a few times to ensure that it was functioning correctly. He is a great asset to your company! I was surprised of what I considered a low cost for the service call / repair also.
- Richard Hilsheimer
Dublin, OH
Precision installed the opener when we moved in. They did an exceptional job. We were very pleased. And especially with the quickness of their response on our most recent requirements. They are First Class.
- Kay Olson
Delaware, OH
Tom is the tech who came today to service our garage door. He was on time, very pleasant and worked efficiently. We would recommend this company.
- James and barbara Spencer
Columbus, OH
I saw your ad on TV. My garage door was not always closing the way its supposed to. Your repair man said it was probably 17 years old. I figured he was probably right. So its replaced with a quieter, more efficient one. I even had a wall mounted security control installed in case someone needs to get in like the police or fire dept. They can go in through the garage (if I remember to leave the back door unlocked.) My installer was friendly and efficient.
- Beverly Wright
Columbus, OH
I called this morning and service man called and was at my home at appointed time. We decided to replace the opener completely. He programed all my remotes and both cars. Very good service neat and tidy. Payment and statements were all handled professionally. I would recommend this company in the future.
- Frank Mckimmins
Service Provided:
Product:
Technicians: Tom Palmer
Columbus, OH
I really appreciate the professionalism and care given to me by your employees. The motor on my garage door opener (26 years old) finally died. You guys were able to come to my home the same day; explain to me what the problem was and outfit me with a new garage door opener that I was comfortable with. Your installer went over all of the features and warranty of my new opener and told me not to hesitate to call if I needed. Please pass on my sincere appreciation to your team.
- Daniel Glodenis
Delaware, OH
My service tech Tom arrived on time and was very knowledgeable and thorough in determining the problem with my garage door opener. He repaired it and even did a quick maintenance check and oiled the springs to make sure the garage door operated more smoothly. I really appreciated the extra effort and although this time I only needed a new garage door remote, I will definitely us Precision Garage Door when the need arises.
- Pam Hoying
Columbus, OH
Did not consider advertising. Got Precision's name via google. Tom was prompt and knowlegeable. He gave me a figure to replace my door opener. The new opener and necessary parts were in his truck. The job was done an hour or so later, only a few hours after my first call to Precison. The new opener works well. "Please let us know...." what? I give the job done and Tom 5s.
- Robert Howarth
Dublin, OH
Great work and super fast! Many thanks!
- Jim Miehls
Columbus, OH
I hired Precision this time because several years ago the wire broke and someone from Precision came and fixed it. He was professional and I liked it. Since then I have hired other company/handyman to fix different problems. Now it was time to get a new garage door, my house is almost 30 years old, and I chose Precision and I am glad I did. They called me ahead and got here on time. They wore clean uniform and very polite. Their job was done without any debris. Friendly attitude and sincere. I liked their invoice very detail and easy to understand. I definitely hire them next time I have issues on garage door. Thank you so much. I couldn't stop smiling when I see my new garage door. It's beautiful!
- Kazuko Miyake
Hilliard, OH
Great, quick, professional service.
- Richard Petty
Delaware, OH
Next day service, tech was on-time, very polite and friendly, was conscious of the social distancing protocols right now with COVID-19. Tech gave me some options for my repair, and completed the repairs in under 2 hours. Gave me a final overview of the repairs and upgrades. Payment with a reader that accepts security chips which is a good security plus. Over all, everything about this was great! Thanks
- Levi Smith
Galloway, OH
Tom was great, he showed us the issues we were having with our garage door and explained the difference between the garage door openers and the new springs. We would highly recommend Tom.
- Mary Walker
Columbus, OH
Great Service .
- Carol Solliday
Columbus, OH
My garage door would not close tonight. I called, and in less than an hour a technician arrived at my house. He did an excellent job of repairing my garage. With the Coronavirus pandemic, I was worried that nobody would be able to come out and repair my garage. Thank you for the excellent work!!!
- Carrie Lipps
Columbus, OH
Your technician ( Tom Palmer) did a outstanding job. Would recommend him and your company to anyone. Thank you
- Terry Pinney
Columbus, OH
I called Precision after finding a broken torsion spring and also because I suspected that the 18 year old door opener had kicked the bucket. My appointment was set and kept the same day. Tom Palmer was the technician who repaired the door and installed a new door opener. He answered all my questions thoroughly, gave me a clear cost estimate and got right to work after I gave the OK to proceed. Less than three hours later I had a perfectly functioning garage door. Tom explained how to operate things correctly and took away all the replaced materials. It's nice to find someone and a company that deserves a five star rating. In my case they earned it. Thanks.
- R.Billingsley
Dublin, OH
We had precision door service repair the springs and wheels previously on our garage door. So it was an easy choice when the opener decided to die on who to call for service. Precision door was quick to respond. Gave me several choices and completed the job fast with a great product. The new opener is so much quieter than the old opener. Completely satisfied with this repair job.
- J & K Stetz
Westerville, OH
Truly appreciated the quick response and repair the next morning at 8:00 a.m. Sunday, even after daylight savings time. Thank you again Precision! I'll gladly recommend you to my neighbors and saved the number in my telephone. Sincerely, Melissa
- Melissa Cohan
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
We have used Precision for many years and always get a prompt response, knowledgeable technicians and quality products and services. Highly recommend them!
- Janet Garlock