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Dustin Keaton

Dustin Keaton
Technicians
Reviews: 238
Average: 4.97 stars
Dustin Keaton has received 238 reviews, averaging 4.97 Stars:
1 2 3 4 5

Dustin Keaton's Bio:

Hi. My name is Dustin. I have been married for 5 years and have a 7 year old son. I enjoy hunting and fishing and hanging out with my family on my days off.

Review:

Tech showed up early, listened to our concerns and addressed them. Completed repairs in very timely fashion and presented alternatives for longer term care of door - highlighting potential issues to be aware of.

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Dustin Keaton Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Dustin Keaton
Review:

After 25 years of wear and countless self-repairs, we needed a new garage door and hardware. I found Precision on the Internet and called for an estimate. Dustin arrived within two hours and we went over the existing (custom) installation and reviewed the options for replacement. He gave us pricing on several options and we considered several other quotes over the next few weeks. We made our choice- Precision Door. The costs were very reasonable and we ordered the new door and scheduled installation for a few days after the new door arrived at their shop. Dustin contacted us to schedule the install at our convivence. He arrived on schedule with everything he needed for the job, and did the removal of all of the old equipment, prep of the area, and installation of the new tracks, springs, door panels, cables, and all associated hardware (we reused the existing door opener). The whole project took about six hours. The new door is a great addition to our house - it matches the existing garage door perfectly, operates smoothly and quietly, is well insulated and seals up tightly to the door frame. It not only enhances the appearance of our house but seals up the basement / garage area from drafts and heat loss. We are very pleased. Dustin is a great technician and will be our first call for any garage door related issues we have in the future.

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Dustin Keaton Service Provided:
Install Garage Doors

Product:
Garage Doors

Technicians: Dustin Keaton
Review:

Dustin arrived on time and was very knowledgable about our garage door system. He helped me understand several aspects of our opener's operation and maintenance. Great Guy

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Dustin Keaton Service Provided:
Garage Door Opener Repair

Technicians: Dustin Keaton
Review:

My garage door opener stopped working on Fri. I googled for someone to repair it and found Precision. Scheduled visit for first thing Monday. Technician called 30 minutes before arriving, as promised, and was here in the time that I selected. I showed him what my garage door opener was doing and he replied, "It's fried." I thought as much. Quoted me a new one, said he could replace it in about an hour which he did. Would use Precision again and would recommend them.

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A Response from: Scott Minnick

Wow, glad to hear that Precision Door was able to get to your home quickly to replace your garage door opener.

Dustin Keaton Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Dustin Keaton
Review:

Prompt and friendly service - able to have garage door spring replaced within 2 hours of my initial phone call. Also pointed out other issues with my garage door. I will definitely use them again.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Keaton
Review:

Service was made earlier than promised - Service Rep. Dustin Keaton was knowledgeable and the service was quick, given the cold weather - price to replace springs and cable on an emergency basis was fair and reasonable...Thanks Precision!

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Keaton
Review:

Picked Precision from the telephone yellow pages. Was desperate as whole garage door opener assembly broke loose from the ceiling and was laying on top of my car. Your tech knew how to handle the situation and how to get my car out of the garage so he could go to work to reinstall the whole garage door assembly.

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Dustin Keaton Service Provided:
Garage Door Opener Repair

Technicians: Dustin Keaton
Review:

I never received the invoice for the payment.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Keaton
Review:

Next day service. Whole new motor, rails, etc. in a little over an hour. Dustin was very professional and personable.

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Dustin Keaton Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Dustin Keaton
Review:

Called Precision door yesterday to schedule an appointment. That evening Tech Dustin showed up to look at my garage door opener. I thought the visit was for an evaluation. Dustin informed me that he could have me up and running in 45 minutes! He made some repairs and adjustments to my door. Tech was very friendly and knowledgable. I was dealing with a pro. He stayed until I was comfortable with using the remotes. The added bonus he lubricated the garage door hinges and railings. The door opens and closes very smoothly. Thanks for making my day! ***** rating for sure.

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Dustin Keaton Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Dustin Keaton
Review:

Excellent job!! Extremely efficient! Professional but personable! Now Sounds brand new!

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Keaton
Review:

Dustin showed up on time and was very professional in providing me with and estimate.

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Dustin Keaton Service Provided:
Install Garage Doors

Technicians: Dustin Keaton
Review:

My garage door busted at 11am due to user error. Within 2 hours Dustin came and made the repairs over an hour visit. He was courteous experienced and very professional. He explained the charges —very reasonable — and gave me a digital invoice. Precision Door is very well managed and operated and I received a follow up email from the owner manager. I have recommended them to all the condo owners here and to my neighbor who as a door He has been meaning to repair. You won’t go wrong and you are in good hands with Precision

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Dustin Keaton Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Dustin Keaton
Review:

We are very satisfied with the service we have received from Precision Door. Can't remember the name of the young man, but he was very polite and knowledgeable.

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A Response from: Scott Minnick

Louise, thank you for the great feedback about your technician Dustin, we are very happy he was able to help with your garage door repair.

Dustin Keaton Service Provided:
Garage Door Opener Repair

Technicians: Dustin Keaton
Review:

My opener had been on the blink for months and I decided to get it repaired. Precision had tons of good reviews so I chose them. Dustin called and said he could be earlier than scheduled, great! He sadly could not resurrect my old opener but replaced it on the spot with a newer much quieter one. He did a great job and explained the new one. My partner and I very much enjoyed spending a few minutes just chatting with him afterward, he has an A+ personality! Would definitely recommend your company to friends and family.

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Dustin Keaton Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Dustin Keaton
Review:

They were actually early for the appointment and did a fantastic job. Serviced my garage door, installed a new bottom seal, lubed all points on the door and was finished in around 30 minutes. I called one day, they came out the next day. I will use them again for all my garage door needs. A great company.

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A Response from: Scott Minnick

Glad to hear that your garage door repair was a pleasant experience. Please contact us again in the future if you should need our services again.

Dustin Keaton Service Provided:
Garage Door Repair

Technicians: Dustin Keaton
Review:

I called Precision on Sunday afternoon and explained what was going on with our garage door, the lady I talked to was extremely nice and gave me an appointment for the following day. Dustin was our technician, he called me 30 minutes before arriving at my home to let me know he was on his way, Dustin checked out the door and told us what was needed, he installed a new spring and replaced the rollers, he was very professional, friendly and did a great job. I will definitely call Precision again should we need garage door repair and I highly recommend them.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Keaton
Review:

Scott just wanted to thank you for the quick service we received last week when the spring broke on our garage door. Having never needing a repair service I checked the internet and there you were. From thee first phone call to the arrival of Dustin it was the most efficient and professional company to deal with. Thanks so much and you can bet Precision will be our go to in the future.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Keaton
Review:

We had a garage door opener that, after being moved and re-installed by a drywall installer, appeared to be dead. Dustin came to our house, asked me to describe what was and wasn't happening and then began to troubleshoot the issues. Within a half hour, we were up and running again.

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Dustin Keaton Service Provided:
Garage Door Opener Repair

Technicians: Dustin Keaton
Review:

Accidents happen, and they happen on a cold winter he day on a Sunday afternoon when you’re back through your garage door. I called to precision and Dustin came out and with a shrewd knowledge of garage doors. He put it back in working order fo under $200 AMAZING

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Dustin Keaton Service Provided:
Garage Door Repair

Technicians: Dustin Keaton
Review:

Dustin very friendly, professional and thorough!

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Dustin Keaton Service Provided:
Garage Door Repair

Technicians: Dustin Keaton
Review:

On time, courteous, professional and with personality to boot.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Keaton
Review:

Dustin came out this morning and helped me get my garage working. He was extremely knowledgeable and understood what my problem was immediately. A quick conversation about what to do and 20 minutes to make the adjustment and it was done. Thanks again for everything! Will call again after the next time I mess something up.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Keaton
Review:

picked you out of the phone book

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Keaton
Review:

I highly recommend Precision Door -Columbus. I had the greatest experience from getting an estimate to the completion of my garage door opener installation and keypad. Shelly at the office was so professional, understanding , and caring. Dustin, my installer, was awesome. Can not say enough good about these two.

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Dustin Keaton Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Dustin Keaton
Review:

Called Precision Door at 4:45PM requesting service for a broken spring. The service technician called the house at 5:00PM saying he would be at the house in 15 minutes. He arrived at exactly 5:15PM. The spring was replaced and he was headed for home in 45 minutes. The spring was originally replaced, by Precision, in 2008 with a life time warranty. The replacement spring was installed at no charge for the part. We only paid for the service call. Excellent service.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin Keaton
Review:

I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).

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Dustin Keaton Service Provided:
Garage Door Repair

Technicians: Dustin Keaton
Review:

Excellent service, I would recommend them highly.

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Dustin Keaton Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Dustin Keaton
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
LiftMaster
Military Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230