4.9 1 2 3 4 5 7,926 Reviews

From Columbus Homeowners

Garage Door Repair in Columbus Metro Area - Page 187

Precision Garage Door Service

Same-day garage door repair in Columbus Metro Area, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Columbus FREE Service Call

Serving Columbus

Proudly serving the Columbus Metro Area community with same day service.

Service truck

Local Garage Door Repair in Columbus Metro Area

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus Ohio Metro Area, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Columbus Metro Area homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus Ohio Metro Area and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Columbus

Serving Columbus

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 999 most recent customer reviews

Precision Garage Door of Columbus is reviewed very positively across the Columbus metro area, with customers consistently praising fast same-day service, knowledgeable technicians, clear communication, and professional, courteous treatment. Reviewers also frequently mention smooth repairs and installations, careful explanations of options, clean work, and strong overall reliability, with many saying the team makes garage door problems quick and stress-free to resolve.

What Customers in Your Area Mention Most

Responsiveness (197) Customers frequently mention very fast response times, including same-day and emergency service, with many noting technicians arrived within hours or sooner. Professionalism (181) Reviewers consistently describe the team as professional, courteous, respectful, and well-organized from the office staff through the field technicians. Expertise (168) Customers repeatedly praise the technicians as knowledgeable, skilled, thorough, and able to diagnose problems quickly and accurately. Communication (158) Many reviews highlight clear explanations, timely updates, upfront estimates, and step-by-step walkthroughs that helped customers understand their repair or replacement options. Speed (149) Customers often emphasize quick work, with repairs and installations completed efficiently, sometimes in under an hour or within the same visit. Service (132) Reviewers frequently commend the overall customer service experience, describing it as helpful, pleasant, attentive, and easy to work with from start to finish. Friendliness (127) Many reviewers specifically call out friendly, personable, kind technicians and office staff who made the experience comfortable and positive. Reliability (112) Customers often say Precision Garage Door shows up when promised, follows through on the work, and delivers consistent results they feel confident using again. Workmanship (104) Reviews frequently note high-quality repairs and installations, with doors, openers, springs, and related hardware working better, smoother, quieter, and cleaner after service.

Recent Reviews from Columbus

Kim Tantari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thank you, Rodney! You were very professional, and personable. Your work looks great!

Service: Garage Door Repair

Product: Remotes / Keypad

Deborah Lisheid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/22/2021

Fabulous customer service; the office was able to offer me an earlier time slot than the original schedule and the technician (Dustin) was timely, professional and fixed the problem. Win-Win in my book. Precision Door was the ONLY company out of 4 that I called after hours who answered the phone!

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Product: Rollers

Bob Mccale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galloway, OH 07/22/2021

Technician came out within an hour of my service call once I told them my vehicle was stuck inside the garage replaced the Spring and I was on my way Great job????

Tom Palmer

Technicians: Tom Palmer

Service: Broken Garage Door Spring Repair

Product: Springs

Kim Draves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Newark, OH 07/20/2021

I called Precision because of the tv commercial and am glad I did. Had 2 garage doors put on plus garage door openers. Great job done and answered any questions I had. Explained maintenance on the doors and was very professional.

Alex Eliopoulos

Installers: Alex Eliopoulos

Service: Garage Door Opener Install

Product: Garage Doors

Diane Juhola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

If you want good service from a reliable company, Precision Door is your choice. My tech was polite, informative, efficient, and early, which is rare these days. I recommend this company for any door issues.

Service: Garage Door Repair

Sherry Wirick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Delaware, OH 07/20/2021

Excellent service. Tech took the time to explain everything to me

Derek Mason

Technicians: Derek Mason

Service: Garage Door Repair

David Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I broke my garage door Sunday evening. Was able to get the car inside so called Precision Monday morning at 8:30. Was scheduled for service between 10 am and 2 pm. Service tech called about 9:45 to say he'd arrive in about 30 minutes. He arrived at 10:15. We reviewed my problem--the door was uneven--the right side was closing about 1 inch off the floor. The technician, Dustin K, operated the door with the door opener to see what was going on. Then he disconnected the garage door opener and operated the door by hand. It was hard to raise and slammed down. His analysis was that the springs were not operating correctly--there was not enough tension. He also identified a damaged cable--that was my fault. He gave an estimate of what needed to be replaced and the price. He replaced both tension springs and the cable and adjusted to door. Now it works perfectly. I approved his recommendation. He completed the work in about half and hour and encouraged me to operate the door opener. Every thing worked perfect. His charge was equal to his estimate. Dustin seemed to know what he was doing, did it right and within his estimate. He was personable and easy to work with. I recommend Precision Overhead Garage Door Service and would certainly use them again if I need service.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Broken Garage Door Spring Repair

Product: Springs

Joslyn Dorsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!

Derek Mason

Technicians: Derek Mason

Service: Broken Garage Door Spring Repair

Product: Springs

Patrick Yarbrough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/18/2021

Good service

Service: Garage Door Repair

Product: Springs

Joel Kent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/17/2021

We needed a new 16 foot rubber gasket along the bottom of the garage door. I called on a Friday afternoon and they said someone would arrive between 10 and 12 noon on Saturday. They quoted the price. The next day at 10:45 AM the tech arrived and in 30 minutes had completed the work. The billed price was as quoted... no surprises. I was very satisfied.

Service: Garage Door Repair

Beth Kellogg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/15/2021

Very friendly professional service. Everything was explained to my satisfaction and the installation was done promptly. I got your name from Angie's list initially but a co worker of mine also recommended your company.

Service: Garage Door Repair

Product: Springs

Alexa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I debated between a 1 and 2 stars. Precision was quick to respond to our broken torsion spring and the tech was professional. That was the only good thing for them. In this area of Columbus there are many garage door repair companies and as due diligence called several to obtain a quote. I explained everything that was needed and what the issue was; gave them exact measurements of the torsion spring and that I would need 2. They said it would be $80-$250, max would be $250. When I called other companies it was anywhere from $220-$350 max for both springs and was upfront about their process. I confirmed that it was for both torsion springs and not just the one. They confirmed. Great! Went with precision. After the repairman looked at the springs, ball bearings, and the motor in all he said it was in all good condition and needs new springs. He did mention that the ball bearings were wearing down and they may have about 2-3 more years left in them. I asked how many and he said $240 for all bear bearings, $80 a piece. I said okay, worth it to keep it longer and not have further issues down the road. Then when all was said and done he said the total was going to be ~$800 taxes included. $800! How does $250 (max) plus the $240 for the ball bearings equal $800. The tech replied that each spring is $250. I told him what his coworkers told me and he said they don't know what they are talking about. They never know prices. Maybe the company should be more communitive between repairman and the office. Why quote different prices? So if you wish to pay three times what the quoted price is, go with these guys. I wish I would have said no and gone with another company that was more upfront and does free estimates onsite. If I would have said no to them they would have charged $50 for coming out. Go somewhere else if you don't want to be surprised with costs and be lied to about the quotes. I understand that quotes are just quotes but to be off by three times is ridiculous.

Response from Jim Rapp Business Owner

Thank you for taking the time to leave us your feedback. There was a miscommunication on our end in regards to the pricing for our springs and we appreciate you giving us the opportunity to fix this error for you and get the cost of the spring to the correct price you were originally quoted at Precision Garage Doors we offer 100% customer satisfaction guarantee.

Comment from Alexa

I may be back for future garage needs as Precision’s customer service is AMAZING! I had posted my review and within 5 minutes got a call from the representative. She cared what I had to say and how my experience went. I was not expecting any form of reimbursement or anything to really come out of this review. But the fact is they care about their customers and offered to make things right. They definitely turned this around from a 1-2 start to a 4 star. Thank you! (The only reason I wouldn’t give it a 5-star is because it wasn’t right the first time but thank you for making it right after the fact.)

Service: Broken Garage Door Spring Repair

Product: Springs

Susan Kadlac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast, quality response and service. Stabilized connection of opener to garage door.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Repair

Robin Barton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Hilliard, OH 07/14/2021

The technician that came to my home today was great! Very friendly, professional and very informative. Explained everything that would need replaced, showed me the final product and I am a happy customer! Thank you Kayne!! Appreciate you and Precision Door Service

Service: Garage Door Repair

Keith Mckenzie

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/13/2021

Same day service. Matt was awesome. Work was exceptional. Just thought a little expensive for what I had done. I would use and refer them .

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Opener Repair

George a Mirones iii

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/13/2021

Alana was very professional and answered my questions. Very courteous and prompt. Definitely going to have Precision do the install. Working out schedule with other projects at my home. Thanks Alana and Precision for a great experience.

Alana McGrath

Door Designer: Alana McGrath

Service: Install Garage Doors

R. Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/12/2021

I was very pleased the technician was able to come sooner than scheduled. He was very polite and respectful. He explained the problem with my garage door in a manner that I would understand. Should I have any future problems with my garage door and/or opener, I will definitely call Precision Door Service. Hopefully I will have the same technician come for the repair.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Springs

Tony Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/11/2021

We have been with Precision for over 20 years. They are prompt, they are responsive, well trained and professional. They use quality parts and their work is 5 stars!

Tim Tomlinson Jr

Technicians: Tim Tomlinson Jr

Service: Garage Door Opener Repair

Bryan Gebhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/11/2021

Very happy with your service. Our garage tension coil broke and we could not open the garage door to get our cars out. We called Precision at 7:30 AM. Not only did they answer the phone that early, they sent a tech over about 6 hours later. Jason was friendly, knowledgeable and explained everything before he did it. We ended up getting everything fixed that day and we’re able to use our cars by dinner time. Very fair price and good service. We would definitely use them again.

Service: Broken Garage Door Spring Repair

Eugene Nevada and Shirley Turrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Marysville, OH 07/10/2021

Matt Eberly, our technician, was prompt, professional, personable, skilled, highly knowledgeable regarding the door repair and observation of an additional part necessary to support the repair. We greatly appreciated the same day service and would highly recommend your company. Thank you !

Matt Eberly

Technicians: Matt Eberly

Service: Broken Garage Door Spring Repair

Robert Albanese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

What service. Four hours after I called, they were inspecting my garage door. One hour later it was installed and working perfectly. I couldn't have been more pleased.

Service: Garage Door Opener Install

Product: Remotes / Keypad

Gary Bussey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Pataskala, OH 07/10/2021

I was very pleased with the professionalism of the gentleman that came out to our home. He was very polite and easy to talk to. He did not mess around he came in surved the job and got the estimates, explained everything. Then got right to work. if I need work done on my garage door again I would request Tyler every time. Thank you for having such professional and hard working employees

Service: Broken Garage Door Spring Repair

Jim Urzykoswki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/09/2021

Good advertising on television. Then when you review their ratings they have a good reputation. Same day service is a plus. The equipment they carry is unbelievable. The experience of the technician is helpful. The fact that they offer veterans discounts is what seals the deal.

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Giuliani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It was easy to schedule appointment over the phone. Came out the next day and called 30 min ahead. Derek Mason the technician was great.

Derek Mason

Technicians: Derek Mason

Service: Garage Door Opener Install

Product: Garage Door Opener

Jennifer Barnes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/09/2021

These guys are the best! Look no further if you need garage door repairs or brand new doors. They are reliable, professional, and knowledgeable! They arrived within an hour to fix my garage door and then helped me make and carry out a plan for new doors. They are great at what they do!

Sarah Crowe

Door Designer: Sarah Crowe

Service: Install Garage Doors

Product: Garage Doors

Amy & jerry Siles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very good customer service.

Derek Mason

Technicians: Derek Mason

Service: Broken Garage Door Spring Repair

Robert T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/08/2021

The Precision tech Walker responded to an after hours emergency. Walker called while on his way, arrived at the expected time. Walker was courteous, thorough and discussed his recommended repairs in a manner I could understand. Walker completed the repairs quickly. I highly recommend Precision and Walker.

Walker Furpahs

Technicians: Walker Furpahs

Service: Broken Garage Door Spring Repair

Product: Rollers

Ed Spiker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Columbus, OH 07/08/2021

Our very old door system stopped working and I read good reviews of Precision. David and Rodney came out the day after my call. Both were nice guys and seemed knowledgeable. In about 4 hours we had everything we needed to be back in business and into the 21st century. Nice guys, quick service, and an efficient process all around. I highly recommend.

Service: Garage Door Opener Install

Amy Kraynak

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Galena, OH 07/07/2021

We had our garage door repaired and Jason did a wonderful job and was very professional and helpful throughout.

Service: Garage Door Opener Repair

Eldon Moulder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Blacklick, OH 07/06/2021

Great service and Daniel G was GREAT TECH and got my door better than new. Will use your service again.

Service: Broken Garage Door Spring Repair

Product: Springs

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Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026