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Joseph L

Joseph L
Installers
Reviews: 15
Average: 5.00 stars
Joseph L has received 15 reviews, averaging 5.00 Stars:
1 2 3 4 5

Joseph L's Bio:

Joseph in his free time, he likes hunting, playing video games, and spending time with his family and his dogs.

Review:

Employees very courteous. Called and came out within the hour.

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A Response from: Jim Rapp

Thank you, Sara, for the 5-star review! We appreciate the opportunity to help!

Service Provided:
Garage Door Repair

Review:

The tech showed up to see what was wrong with my garage door open. I showed him the problem and he found the problem quickly. I was going to have a new opener installed, but he fix the old one without installing to new opener.

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A Response from: Jim Rapp

Thank you, Chris, for the wonderful review! We are so glad we could help!

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Joseph L was very polite and professional and a great representative for Precision Door Service. He explained everything he was going to do and provided an itemized list of items/cost. We could either accept or reject any part we didn't think was necessary. In this day and age, it is wonderful that a company such as Precision was so customer-oriented. Joseph is an excellent employee! I would definitely recommend this company to others.

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A Response from: Jim Rapp

Thank you, Deborah, for the fantastic feedback about our technician, Joseph! We appreciate the opportunity to be your #1 choice for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

Evan (Joseph) clearly explained the issues with my garage door, and gave me multiple solutions to solve the problem. He was knowledgeable, professional, efficient, and friendly. The job was completely quickly!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Outstanding service as usual. Our technician, Joseph was very professional and repaired our door quickly. As a repeat customer we recommend your company highly to everyone. Your customer service is one of the best out there. Thank you.

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Service Provided:
Garage Door Repair

Review:

After having a terrible experience w/another company last week, my garage door was still unable to open, my car wasvsitting outside, the other company's tech car left 3 large oil stains on my concrete driveway, I canceled my next appointment with the other company & call Precision Garage Doors. Precision office staff could not have been nicer. They scheduled their tech Evan (Joseph) Long to come out today, Sun Feb 5, 2023. Everything was perfect, Evan got everything done. He got the "hung door" released, diagnosed the main issue to be our old garage door opener, but he also got that up working. I opted to replace the 20+ year old garage door opener & some others things that seemed ready to replace. Evan explained everything, he did not pressure me to do anything, he showed me several options to look at, I chose one of the option & he completed the work. Thank goodness I called Precision, I highly recommend this company & especially tech Evan Long. Very pleased with everything, they are a 5 star plus company.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

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Service Provided:
Garage Door Repair

Review:

Josh was amazing! I don’t typically write reviews but the customer service, promptness, and service-excellence was industry best! Adding their telephone number to my permanent contacts list!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Fantastic service and company! Service guy was so thorough and great to work with and so honest. Will be doing all our future business with Precision and recommend them to all our friends. Joe Sucec

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Service Provided:
Garage Door Repair

Review:

I an very pleased with their service. They’re fast in getting the repairs done and very courteous. I’ve used them twice now and have no complaints.

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Service Provided:
Garage Door Repair

Review:

I had randomly picked Precision Garage Door a couple of years ago because they advertised 24/7 service. I was so pleased with their work, that it wasn't hard for me to call them when I had difficulty again. Once again, I was pleased beyond belief. First I was quickly able to schedule service that met my schedule (I work night shift). The technician (Joseph Long) was awesome! Called before he arrived, had a smile on his face when he arrived, went over EVERYTHING, and went over multiple options. My garage door was 25 years old, and even tho I decided to replace it, that was not the first thing offered. I was told what I could do to do only the necessary repairs. When I expressed interest in replacing it, I was given 3 options and the benefits of each were explained fully. I NEVER felt that I was pressured to purchase a new opener. The work was done quickly. He had to move some things in the garage to do the work and replaced them exactly the way that I had them without a complaint. He went over everything with me and made sure that I understood everything. He was pleasant, professional, personal, and truly looked like he really enjoyed what he was doing. I was once again completely satisfied with the entire process, including the price. Should I need help with my door again, I won't hesitate to call Precision Garage Door again. I couldn't be happier. They are an example of excellent customer service that could be an example for many! Thank you, again, Precision Garage Door!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I called Precision for an emergency garage for repair on a Sunday evening. Joseph L., the technician, was professional and friendly. He took the time to explain the repair to myself. Joseph worked efficiently. I appreciate his professionalism and will be using Precision for other garage door needs in the future.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I had a positive experience with Precision Garage Door. Late on Friday night I heard a loud sound. On further investigation I noticed my torsion spring had broken and my garage door would not open. I immediately called Precision and the call center put my mind at ease and scheduled a next day appointment. My technician, Evan, called on Saturday morning to let me know he was on his way. He arrived on time and was knowledgeable and professional. Evan accessed my broken spring and as I requested my garage door opener. After a thorough inspection together we discussed three price point options and two courses of action. I was confident in my decision for a complete overhaul of a 2004 garage door system with highest quality parts. The seven year warranty on parts and labor is outstanding. In addition I am confident in my choice of Precision Garage Doors due to no additional cost for after hours, weekend, and holidays. I read numerous positive review outcomes on the website as well as information on Evan, who is actually Joseph, however uses his middle name. Evan informed me that he is assigned as my technician for life as he is familiar with my garage door system. Precision is highly rated by the Better Business Bureau and the quick response to remedy my issue was much appreciated. I highly recommend Precision Garage Doors for great value and professional service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Evan was extremely professional and very knowledgeable. He did great work in a timely fashion!

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Service Provided:
Garage Door Repair

Review:

Had a late scheduled appointment but technician called and was able to show up earlier, which was a good thing. Tech was very professional and gave options for service needed.

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Service Provided:
Garage Door Repair

Product:
Springs

Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
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Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
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219 Cemetery Rd
Canal Winchester, OH 43110
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Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
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License #
52-748230