Read what people are saying
about Precision Garage Door

It was easy to set an appointment online and the communication from the technician was spot on! The technician that came to our house was Trevor Derifield, he was polite, informative and considerate of all the issue I brought up. After his assessment, I was able to choose what Items I wanted done. After he completed the repairs he showed me all the items that were fixed or adjusted. I never thought my garage door could be so quite! Thanks for the amazing work.

- Michael Coakley

Responded within 20 minutes of the scheduled. Was courteous and diligent with the problem solving. The problem was one he had not seen before, but talked to his supervisor twice and discovered the needed solution. He spoke with the factory to obtain the part under warranty. Turns out Genie only warrants parts for 1yr, but Precision stepped up and honored their 2yr warranty. It was nice they did that since I was 3 days out of warranty. Precision is the type of company that other companies should model their business after.

- Mark and Cathy Taylor

Experience was A+! Service person solved problem yo my satisfaction. He was knowledgeable, professional, friendly and engaging.. a definite asset to Precision!

- Nancy Hall

Went online around 11pm on a Saturday evening to see if I could line up something for the next week. To my surprise they had Sunday times available. Made an online appointment for Sunday morning. They called to confirm and he was out first thing Sunday. Everything was complete by 11a Sunday morning. Very quick process from start to finish. Quality service for a reasonable price

- Nate

Thank you for the quick service!

- Milan Orbovich

Exceeded expectations. James was friendly and courteous .

- Jean Gooley

I was very impressed with the Technician. He was informative and very curteous and knew just what the problem was. He fixed the problem and since my door is 15 years old advised me of possible future problems. I appreciated that since I am very much a preventative maintenance type of person. Thank you for the quick fix and the curtesy and knowledge of my Technician.

- Christina Szabo

I called Precision Garage Door because I had used them at another residence. The background on the most recent call is: my wife and I came home and while exiting the garage, I pressed the button to close the garage. As the door came down, one of the cables broke and I heard a large boom. The garage door was cockeyed and couldn’t be moved up or down. I called Precision that evening and the earliest they could get to me was the following morning. Around 10:10 A.M. Mr. Danny Quinn called and told me he was on his way. After arriving, approximately 40 minutes later, the problem was fixed. He was very friendly, clearly knew what needed to be done, wanted to get this fixed ASAP so we could get our cars out of the garage. I was so impressed by this young man…..the next time I will specifically ask for him to come out.

- Larry Seifert

Timely response and knowledgeable technician who determined best solution to our problem. Impressive!

- TBR

Highly recommend. They came out immediately and did an involved repair right on the spot. I was really impressed with the kind professionalism of the employees, and our garage door is working better than ever!

- John

Operator was prompt, knowledgeable and efficient. All went well and door now working great. As requested, this account should be changed to the name of Phyllis Fargo who is the homeowner now that John is deceased. Email is correct as is phone number for Phyllis. I would also like a copy of the current bill showing that it has been paid in full.

- Phyllis Fargo

They came out the same day! He installed a keypad for our garage and it works great. Good price, too!

- Linda Hulteen

Very prompt polite and respectful

- Jim Grimes

Joe was the technician. He was great. Very congenial and professional.The garage door was putting too much weight on the springs. It was over 20 lbs. Joe was able to adjust the pressure so the weight was a little less than 8 lbs. Precision had replaced the springs many years ago and at that time they offered a lifetime warranty on the springs. Joe was able to adjust the pressure on the springs as part of the warranty even though the springs were not broken. I have the original purchase receipt to verify the lifetime warranty.

- Sam Torre

I once went with another contractor and that was a mistake. Precision always does the job the right way and prices are reasonable. they let me know ahead of time what repair is needed and the options to replace or repair. Also the response tine is amazing.

- Bonnie Lewis

Walker did a fantastic job, diagnosing my problem and addressing it I appreciate the rapid response in his arrival and his knowledge and expertise were admirable. Five stars for you.

- Craig Smucker

This is the 2nd time we’ve used Precision Garage Door of Columbus. We were just interested in having them do a tune-up and check the weather stripping. Great company to work with, and Tom the tech was knowledgeable and courteous. Highly recommended!

- Richard Toomey

Tom was professional and courteous. He did an excellent job. Thanks. T. Hood

- Terry Hood

Very professional, friendly and informative.

- Joe McLaughlin

Fantastic job as always. Just needed keypad replaced, but you've replaced both opener and door in past. Great staff, efficient service and reliable products.

- Linda Flynn

Online scheduling was easy. Technician was on time, explained services performed. Replaced keypad. Very professional. Would call again and highly recommend.

- Mike Grayson

Precision sent someone out in less than 24 hours. Our technician Matt explained all the repairs and had the parts on hand.

- Laura Bailey

Your company has always taken care of my garage door and I've always been very satisfied with the work done. Matt Eberly was professional and explained what and why any work/replacement needed to be done.

- Connie Berry

Joe arrived today ahead of schedule (after checking with me) which I was grateful for, and was courteous, professional, and knowledgeable. He gave me 2-3 different options and I chose the one that worked best for me. I appreciated his candor and honesty regarding the repair. I used to be with another company where the owner retired and sold it to Don’s and although I have tried them once, I was not nearly as impressed with them as I am with Precision. I am now a loyal customer. Thanks, Joe!

- Patty Coughlin

Precision came out on the same day I called to repair the bottom seal of the garage door. They even said they would cover it under the warranty which I did not expect. The service Tech was prompt and professional. Thanks for such great service.

- Michael Keenan

So this morning I discovered a spring had broken on my garage door and was definitely going to need replaced. After a quick on line search I selected Precision based on the many positive reviews. I elected to call rather than do an on line booking as it allows you to begin your assessment of customer service right away. I must say that everything from my initial conversation to the completion of the repair was both courteous, professional and certainly exceeded my expectations based on today’s level of service. The technician was outstanding and provided me with several options from just replacing the broken spring to replacing some of the other 22 year old parts. There was no pressure to fix anything other than the broken spring and I could have opted for any or all the recommended parts. The whole process was so professional I decided to replace all the recommended parts on the door as well replace all the load bearing parts on my second garage door. I received excellent service from start to finish and would definitely recommend Precision to a friend.

- Mike Everhart

I called Precision Garage Door of Columbus to repair a garage door spring that broke. I chose Precision because of their excellent on-line reviews and I am glad I did. Precision technician David Morgan arrived promptly. He thoroughly inspected the garage door and he clearly explained everything to me. I authorized the service to be performed and the garage door was repaired. The charge was reasonable. David Morgan did an excellent job and I highly recommend both him and Precision Garage Door of Columbus to anyone who has a problem with their garage door.

- Harold Flagler

Spring broke, and I was concerned about getting a quick repair. Precision came out same day and the garage springs and other needed parts have been replaced. I am very satisfied.

- Lisa Peck

I simply looked for a Genie garage door opener repair site and yours was first. Tom, your repairman, was very polite and cordial I showed him the Genie keypad we used to open the garage doorI forgot the Genie code. Tom repaired the apparatus asked me for a new 4-digit code and could not get the Genie to operate. Tom said he has never seen such old equipment and was very disappointed that he could not get the keypad to open the garage door. I can still open the garage door using the Genie opener we store in the car. Tom "put everything back the way he found it and did not charge me for his labor.

- Jordy Ventresca

Hi there this is Greg Cooper on 7967 Howell Dr. Westerville Ohio Just to let you know that you’re company sent Jonathan Swartz to my house I would like to rate the work he did I would give him a 10 he did a Hell of a Job he did before he left he made Dam sure that very thing was Good. THANk YOU MR. COOPER.

- Jonathan Swartz