(866) 448-0180

Click Here To Book Online Now

Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus
has received 5559 reviews, averaging 4.91 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I have had to use Precision. They cam quickly to fix my door. CHAD LOVE did an excellent job. I appreciated his manner in working and letting me know what he was doing .

-

A Response from: Jim Rapp

Thank you for your continued trust in our company, Robert! We are so happy Chaz could deliver the kind of service we strive for!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Saw your ads on TV. Received a reply immediately when I inquired about your products. Your rep, Sarah, was nice and very knowledgeable about your products. I felt I was dealing with a reputable company. All my questions were answered and I was able to make a well thought out decision.

-

A Response from: Jim Rapp

Thank you, Barbara, for taking the time to share your positive experience with our door designer, Sarah! We are so happy we could help you make a decision you are confident in!

Sarah Crowe Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Sarah Crowe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 star

-

A Response from: Jim Rapp

Thank you for the 5 stars! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was very professional. He knew right away what the problem was, and he fixed it. I asked him for a sticker to put inside the garage door so if I need anything in the future, your company name and phone number will be right there. Your company was referred to me by Genie.

-

A Response from: Jim Rapp

Thank you for the kind words, Carole! We look forward to working with you in the future should the need ever arise!

Joseph Worely Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

David C was focused,very knowledeable,friendly and best of all listened patiently to my concerns. He is a fine representative of your company.

-

A Response from: Jim Rapp

Thank you, Steve, for the wonderful feedback! David will be so happy to hear your kind words!

Service Provided:
Garage Door Repair

1 2 3 4 5
Date: 09/14/2023
Broken Garage Door Spring Repair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John did an excellent job of diagnostics and explanation of the services and parts needed to complete the repair. He was clean, courteous, and efficient.

-

A Response from: Jim Rapp

Thank you, Robert, for this amazing feedback about our technician, John! We appreciate the trust you have placed in our company!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company is the most well run garage door companies....Always available when you say, courteous workers, and you get the job done....We only use Precision Door.

-

A Response from: Jim Rapp

Wow! Thank you so much Gary and Lois for these kind words! We are proud to be a company you can trust!

Dustin Keaton Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you so much for your fast, dependable service! Derek arrived soon after we called and quickly solved the problem we had with our garage door. Great service!

-

A Response from: Jim Rapp

It's our pleasure, Raymond! Thank you for trusting Derek with your garage door needs!

Derek Mason Service Provided:
Garage Door Opener Repair

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional friendly service.

-

A Response from: Jim Rapp

Thank you for the five stars, Stacey! We appreciate the positive feedback!

Dmitri Sierra Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Installers: Dmitri Sierra
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had used Precision Garage Door of Columbus at a previous house, so when our opener failed where we live now, they were our first call. Jason Daring arrived right on time, made a prompt assessment of the situation and provided me with several options for repair. Jason performed the repairs timely, with no mess, and explained all aspects of new equipment, all within the quoted amount. Jason is knowledgeable; more importantly he is very friendly and easy to work with.

-

A Response from: Jim Rapp

Thank you for this fantastic review, Brian! We are so glad Jason was able to provide the kind of service we strive for!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joseph Worley was my technician. Appreciated his call to notify approximately what time he would arrive. He was very kind, professional, personable, courteous, and took his time to explain to me the problem and viable solutions. Great personality, enjoyable to talk to, and provided excellent service as a technician.

-

A Response from: Jim Rapp

Thank you so much for taking the time to share your positive experience with our company, Bonita! Joseph will be so happy to hear this wonderful feedback!

Joseph Worely Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Above all, it should be said that Patrick and owner were so kind to us today. He accessed our old opener and it could not be repaired so we bought a new one from them. Patrick installed it quickly and efficiently. We are so grateful and would recommend them to anyone.

-

A Response from: Jim Rapp

Thank you, Robert, for these kind words about our technician, Patrick! Your recommendation means so much to us!

Patrick Mulligan Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your MAN Joshua walker did a great Job of fixing my Garage Door.He answer all my questions that I had.I'm very happen with Repairs that he did.

-

A Response from: Jim Rapp

Thank you, Jerry, for this amazing feedback about our technician, Joshua! We are so glad we could help!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey

-

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was on time, friendly and easy to talk too. Did a good job.

-

A Response from: Jim Rapp

Thank you for the wonderful feedback, Mike! We are so glad we could help!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Good service Skilled staff

-

A Response from: Jim Rapp

Thank you for the five stars, Jose! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision around noon and was told a technician would arrive between 4 & 6. I received a call from the technician (Chaz”) that he was on his way at 4:00. Chaz was very polite and professional as he diagnosed the problem, offered several options to repair the issue and within about an hour my garage door was working properly. I have used Precision Door since 2002 and they will always be my first call when I need my garage door serviced.

-

A Response from: Jim Rapp

Thank you, Larry, for taking the time to share your positive experience with our technician, Chaz! Your trust in our company means so much to us!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for the prompt, courteous service. From your operator to our technician Dustin, it was a pleasure to do business with your team. They are knowledgeable, professional and reflect well on your organization.

-

A Response from: Jim Rapp

Thank you for the wonderful feedback, Roy! It means so much to hear such kind words from our valued customers!

Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I'll never use another company for my garage doors Precision have friendly and professional people working for them. Top notch products and services. Thank you

-

A Response from: Jim Rapp

Wow! Thank you, Rose and Tysen, for this amazing review! We cannot thank you enough for your confidence in our company!

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was courteous and professional. He made sure both my garage door springs and mechanisms were repaired and he worked quickly.

-

A Response from: Jim Rapp

Thank you, Joyia, for the wonderful review! We are so glad you are pleased with our service!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

adam was professional ,answered service questions,and promptly made the needed repair.

-

A Response from: Jim Rapp

Thank you, Hugh, for the wonderful feedback! Adam will be so happy to hear these kind words!

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and fast. Very kind. Problem solved. Last time had a sticker with the phone number. So glad I did called them and came out same day

-

A Response from: Jim Rapp

Thank you for the wonderful review, Sharon! We appreciate the trust you have placed in our company!

Dustin Keaton Service Provided:
Garage Door Opener Repair

Field Manager: Dustin Keaton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Eberly repaired my garage door opener. He appeared on the scheduled time and finished the repair in a short amount of time. I would ask for Matt anytime I have trouble with my garage door in the future!

-

A Response from: Jim Rapp

Thank you, Michael, for taking the time to share these kind words about our installer, Matt! We are proud to be a company you can trust!

Matt Eberly Service Provided:
Garage Door Opener Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hello, Dave did a great job on my garage doors today! Thank you Marcia Monett

-

A Response from: Jim Rapp

Thank you, Marcia, for the wonderful review for our technician, Dave! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our techs name was Charles L. He was very professional and did a great job. I give him 5 stars.

-

A Response from: Jim Rapp

Thank you, Kimm, for sharing your positive experience with our technician, Charles! We are so glad we could help!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We experienced an issue with our garage closing properly. Matt E came out same day we called Precision. Matt is always helpful, professional and passionate about what he does. He took time to trouble shoot the matter for resolution and got us taken care of in minutes. Matt represents the company with excellence!

-

A Response from: Jim Rapp

Thank you, Lonnie and LaKisha, for this amazing feedback! Matt will be so happy to read your kind words!

Matt Eberly Service Provided:
Garage Door Opener Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very impressed with the expertise of our technician. He corrected a problem from the initial installation and everything is working perfectly now. It was over 90 degrees and he was here for almost two hours- and still! very polite and personable in addition to being very knowledgeable. Would highly recommend!

-

A Response from: Jim Rapp

Thank you, Syl, for taking the time to share your experience with us! We cannot thank you enough for your recommendation!

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

More than met our expectations. Solved our problem. Gary L. Was very professional, courteous, explained what he was doing, neat and answered all of our questions. Quick response(next day service).

-

A Response from: Jim Rapp

Thank you, Jim, for these kind words about our technician, Gary! We will continue to work hard to be a company you can trust!

Service Provided:
Garage Door Opener Install

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came on time same day as our call. Technician was great. Had to get whole new opener and supporting parts. Completed work in about 2.5 hours.

-

A Response from: Jim Rapp

Thank you for the feedback, Diane! We are proud to be your #1 choice for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a great job!

-

A Response from: Jim Rapp

Thank you for the five stars, Randy! We are happy to help!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Previous Page Next Page
Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
Genie Gold Dealer
LiftMaster
Amarr Diamond Dealer
Military Discounts
First Responder Discounts
Teacher Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230