Garage Door Repair in Westerville, OH - Page 8

Jeff Hoag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service I received was excellent. Mike McCllelan was the technician and very knowlegeable and efficient. I was a little surprised at the price but my old unit was 25 years old, so that's how it is. But good service in a very timely manner. The problem presented at about 5:00 pm and Mike was all finished before 7:30 pm. Can't beat that!

Nikki Roy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom came by to fix my garage door. It would open but not close all of the way. I scheduled an appointment online and they were here in 2 hours. Tom noticed that my sensor was bent. (I think I ran into it). He bent it back and fixed the issue. Thank you so much for the prompt and efficient service!!

Jim Nunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had previously used Precision for repair work on a broken spring. When our door would not open but would close we anticipated a hefty bill for replacement. Tim found that an umbrella leaned against wall while loading had blocked the sensor. We expected at least a service charge but we were not billed anything. That kind of customer service will ensure Precision will be our go to in the future. Jim Nunn

Doug Etgen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was a friendly guy. Alerted him of the problem, he let me know the estimate to fix my functional existing garage door opener. After further investigation, it was determined that it could not be repaired and couldn't be put back together, functional and in its pre-existing condition. While I'm not necessarily questioning the technician, the situation put me in the position to pretty much buy another one on the spot. Could I have refused? Yes, but then I would have had to do another round of research and get second opinions on something that I thought was a $200 repair and not a $1,600 purchase. Just wasn't comfortable how it went down. The technician did a great job of installing and it works very well so far.

Anthony Blazer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and quality service!

Brad Corbett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for a simple spring replacement. The person on the phone said it would be $100-$300 for a spring replacement. The tech provided me with an initial quote of $1,555 to replace the 2 springs and shaft bearings. The springs are under $100, and the bearings are probably $10 in bulk. Tech took off the bearing replacement and said it would be $1,000. That is still way off, so he called his manager and then quoted $400. I felt like I was being scammed, so I asked the technician to leave. I found a local, reputable company to perform the service for $200. Sad, because I used Precision to install a complete garage door in Tampa for $999, and that included the install, rails, door, springs, and everything else. Not sure what this location is doing, but very scary.

Jeff Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.

Andrea Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians arrived promptly and kept me informed on the repairs. Needed, the cost, and if there were any alternatives. They were great!

Rick Maurer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so very impressed with every aspect of your service. I made an appointment for the very next day after I called at the exact time that I wanted. I was called a half an hour ahead of time to let me know that the service person was on his way. When he arrived at my house, he gave me a very thorough explanation of what was needed and what was going to be done. Every element of the repair was done perfectly and timely….and as he had discussed with me. I most certainly will refer others to Precision and I know that if I ever need any further work done…that Precision is exactly who I will call. Thank you Tom! Rick Maurer

Joanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called the Precision this morning and I explained my garage door needed to be repaired as soon as possible since my garage would not open not allowing me to pull my vehicle out. They were able to get me an appointment with the times I was available. Walker my technician called me to let me know he was on his way and text me to let me know he was caught in traffic and would be 5 minutes later. Walker came in did an inspection with everything that he recommended to be repaired. He then went and wrote up the cost of everything and gave me my options of what needed to be done and explained everything. He was very precise and explained why this may have happened to my garage. I decided to go with all the recommendations and I was happy there was a warranty. I would highly recommend using Precision for all your garage repairs. The staff I dealt with was very professional and helpful.

Patrick Spence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trevor was awesome! He was prompt, professional, and knowledgeable. My door has never been quieter than it is now, and the new spring is perfectly suited for the weight of my door.

Bob McFarlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door malfunctioned early on a Sunday morning and was terribly cockeyed and off track. My truck was trapped and I had a busy day scheduled. I called Precision Door at 8:30 am, a tech was at my home by 10:20 am, and the garage door was repaired and working better than before by 11:00 am. Precision Door tech "Danny" did a great job!

David Siegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. David (the technician that assisted me with a garage door issue) was prompt, professional and easy to deal with. 5 Star service all the way around. These are the guys to deal with for any garage issue.

David Williamson

Timely and Professional

Todd Sterling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Frustrated, while I agreed with the cost of having my door repaired, I find the cost to be outragous for the 30 minutes worth of work that was required for the problem. I paid the $500 to have the cables and springs released and put back on. No parts were required no repairs were technically required, only tools and skill, and I get that his skill comes at a price, but $500 was excessive, I asked if that was the best they could do and he said that was the best. Granted I created the mess, I feel as though I was quoted an outragous price that didn't seem fair, but what do you do other than trust the company that comes out when you don't have the tools to fix the issue. The technician that came out was very polite and professional, but after the fact I feel as though I was taken advantage of because they knew I couldn't fix the problem myself. If the company feels this price is okay for 30 minutes of work then I have to live with that, skill comes at a price, I get that but $500 is a bit over the top.

Tony Nixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door would not operate. I called their office and was greeted by a very professional and pleasant office personnel. She scheduled my appointment the same day and gave me a window of time that my service person would be coming. The tech called ten minutes before arriving. She listened and then went right to work. I felt sorry for her because it was about 19 degrees out. She figured out the problem and resolved the issues. She was great. I give her five stars also. I would and will recommend Precision to anyone who needs help with any garage door issues.

Michelle Sincich

Serviceman who came was very knowledgeable, friendly and respectful. Laid out my options and explained everything in detail. Would use them again.

Karen Bossart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Johnny was the tech who replaced my garage door opener. He was thorough and professional. He was very nice and pleasant and went out of his way to complete the job. I would request Johnny for further help with my garage door or its opener.

Andrew Westfall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a couple of other quotes with comparable pricing but what brought them to the top of the list? Their response time is second-to-none. Especially considering it was same-day! And they provided an accurate window for my appointment I called at 8:00am and they arrived within a couple of hours! Our installer, Jacob, was very friendly, professional, and knowledgeable. His skillset was fantastic!

Paul Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Walker, arrived during the specified time window to provide same-day service for our dead garage door opener. Walker was professional, courteous, honest and helpful in explaining many options regarding our repair. He then worked diligently and professionally to complete the job and completely remove old debris and clean the workspace. Because of this, I would I would unquestionably recommend Precision.

Dudley Irvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was outstanding. Technician diagnosed the problem quickly, made a reasonable recommendation of repairs and completed the repairs promptly and with high quality. He took time to explain the problem and why the recommended repairs were needed. He made sure everything was working before wrapping up and leaving. Will definitely use Precision Garage Door for our next service need.

Ron Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was friendly, polite and very professional. Highly recommend!

Patina Estates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called them out for a repair, during the diagnostic process the opener was damaged . The opener was working when they showed up so they made it right and installed a brand new opener free of charge no questions asked . You can not put a price on integrity!

Bill Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt the technician was prompt and explained everything after reviewing my options.

Erik Williamson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke last night, I called Precision this morning, and they came right out, had the parts on the truck, and fixed it in less than an hour. Very happy with service, response time, friendly installer, and price. Highly recommend.

William L

Had a technician come out fixed the door for me fast and went over everything and worked woth me on pricing, awesome job 5/5 would use again also give military discounts which was nice

Tom Dowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Garage door 4 times over the past 20+ years and they were great each time. They are on time and get the job done right. From Garage door maintenance to a new garage door, I have been highly satisfied with the product and the service. The technicians are knowledgeable and professional. They listen to me and provide and explain all potential options before taking any action. I trust this organization as they have provided a true value to my home.

Sandra Simpson

Teçhniçian did a great job of installing a new motor and replacing other warn parts.

James & Theresa York

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe showed up well within the time frame we had been given. He was very thorough when assessing the problem. He gave us several choices as to what we could have him install to fix the problem. Once we decided what we wanted him to do, he had parts on his truck and was able to get the garage door opening and closing within an hour.

penny papritz

Great Service. Technician was friendly and answer my questions. He did outstanding work.