Garage Door Repair in Westerville, OH - Page 7

David Siegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. David (the technician that assisted me with a garage door issue) was prompt, professional and easy to deal with. 5 Star service all the way around. These are the guys to deal with for any garage issue.

David Williamson

Timely and Professional

Todd Sterling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Frustrated, while I agreed with the cost of having my door repaired, I find the cost to be outragous for the 30 minutes worth of work that was required for the problem. I paid the $500 to have the cables and springs released and put back on. No parts were required no repairs were technically required, only tools and skill, and I get that his skill comes at a price, but $500 was excessive, I asked if that was the best they could do and he said that was the best. Granted I created the mess, I feel as though I was quoted an outragous price that didn't seem fair, but what do you do other than trust the company that comes out when you don't have the tools to fix the issue. The technician that came out was very polite and professional, but after the fact I feel as though I was taken advantage of because they knew I couldn't fix the problem myself. If the company feels this price is okay for 30 minutes of work then I have to live with that, skill comes at a price, I get that but $500 is a bit over the top.

Tony Nixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door would not operate. I called their office and was greeted by a very professional and pleasant office personnel. She scheduled my appointment the same day and gave me a window of time that my service person would be coming. The tech called ten minutes before arriving. She listened and then went right to work. I felt sorry for her because it was about 19 degrees out. She figured out the problem and resolved the issues. She was great. I give her five stars also. I would and will recommend Precision to anyone who needs help with any garage door issues.

Michelle Sincich

Serviceman who came was very knowledgeable, friendly and respectful. Laid out my options and explained everything in detail. Would use them again.

Karen Bossart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Johnny was the tech who replaced my garage door opener. He was thorough and professional. He was very nice and pleasant and went out of his way to complete the job. I would request Johnny for further help with my garage door or its opener.

Andrew Westfall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a couple of other quotes with comparable pricing but what brought them to the top of the list? Their response time is second-to-none. Especially considering it was same-day! And they provided an accurate window for my appointment I called at 8:00am and they arrived within a couple of hours! Our installer, Jacob, was very friendly, professional, and knowledgeable. His skillset was fantastic!

Paul Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Walker, arrived during the specified time window to provide same-day service for our dead garage door opener. Walker was professional, courteous, honest and helpful in explaining many options regarding our repair. He then worked diligently and professionally to complete the job and completely remove old debris and clean the workspace. Because of this, I would I would unquestionably recommend Precision.

Dudley Irvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was outstanding. Technician diagnosed the problem quickly, made a reasonable recommendation of repairs and completed the repairs promptly and with high quality. He took time to explain the problem and why the recommended repairs were needed. He made sure everything was working before wrapping up and leaving. Will definitely use Precision Garage Door for our next service need.

Ron Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was friendly, polite and very professional. Highly recommend!

Patina Estates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called them out for a repair, during the diagnostic process the opener was damaged . The opener was working when they showed up so they made it right and installed a brand new opener free of charge no questions asked . You can not put a price on integrity!

Bill Connor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt the technician was prompt and explained everything after reviewing my options.

Erik Williamson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke last night, I called Precision this morning, and they came right out, had the parts on the truck, and fixed it in less than an hour. Very happy with service, response time, friendly installer, and price. Highly recommend.

William L

Had a technician come out fixed the door for me fast and went over everything and worked woth me on pricing, awesome job 5/5 would use again also give military discounts which was nice

Tom Dowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Garage door 4 times over the past 20+ years and they were great each time. They are on time and get the job done right. From Garage door maintenance to a new garage door, I have been highly satisfied with the product and the service. The technicians are knowledgeable and professional. They listen to me and provide and explain all potential options before taking any action. I trust this organization as they have provided a true value to my home.

Sandra Simpson

Teçhniçian did a great job of installing a new motor and replacing other warn parts.

James & Theresa York

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe showed up well within the time frame we had been given. He was very thorough when assessing the problem. He gave us several choices as to what we could have him install to fix the problem. Once we decided what we wanted him to do, he had parts on his truck and was able to get the garage door opening and closing within an hour.

penny papritz

Great Service. Technician was friendly and answer my questions. He did outstanding work.

Joseph Towarnicky

Dylan was professional, thorough, and explained ny options well. I accepted all his recommendations. Shortly after he arrived, he determined the problem was a broken spring (not visible). He pulled the system apart and showed me the broken spring. Installed the new items in about an hour. Works great JT

Mahlon Pollard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is the best! I've worked with him a couple times, enough to know that he is a genuine pro! He's a primary reason I recommend Precision to all my friends, family and neighbors. Happy Thanksgiving and Merry Christmas to all!

Ron Kellow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast. Professional. And got it fixed the first time. This was my second time calling Precision, and they were great. My highest recommendation.

Denise Hazel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I moved into my new home approximately 2 1/12 weeks ago. I needed a new seal for my double care garage. Imani was the assigned. She was impressive, skilled & confident. Imani did an excellent job. Denise

Paul Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Probably the fastest and easiest appointment ever. I scheduled the appointment that morning. Within a couple of hours they showed up and installed a new garage door opener. Fast and Friendly installer. Great customer service. Thank You

Katie Murray

Easy and fast scheduling, trusted and knowledgeable technician replaced my garage door opener same day.

Donald Parker

We had a Spring break on our garage door; Tim came over and was on time for when he said he would be there. He went above and beyond what he had to do to get our garage door working again and showed me a few tips on how to keep it working great. After my experience I will be only going to them from now on. Would highly recommend to anyone in the Columbus area needing garage door repair or service!!!!!

Jason Groves

Very awesome customer service Would highly recommend them

Kathy & Dave Morgan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision Garage Door when we had our new openers installed several years ago. Over time our keypads stopped working and not being good at home maintenance we just didn't get around to taking care of it. We did try switching out the battery and when that didn't work we just used our remote openers. However, I finally called Precision to come out and take care of it. First our appointment was scheduled quickly; the technician arrived on time, communication was excellent and the best part - there was no charge for the service!! Excellent customer service - highly recommend! Thank you

Sam Wallace

Excellent Service with Derek through and very attentive to detail ... would definitely recommend..

Gary Wex

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an excellent experience with Walker Furpahs, the technician who repaired my garage door when the torsion bar system failed. He clearly explained that installing double springs would be a more suitable option given the size and weight of my door. Throughout the process, Walker meticulously described each step and his reasoning behind it. His attention to detail was evident as he carefully inspected all aspects of the repair. Despite it being 6:00 p.m. and his final appointment for the day, Walker ensured the project was completed to a high standard. Additionally, he fabricated a custom bracket from angle iron due to the absence of a stud, demonstrating resourcefulness where only half-inch wood over drywall was available for spring support. Rather than opting for a less secure solution, which could have resulted in future failure, he prioritized safety and durability. I highly recommend Walker Furpahs for any garage door service needs.

Mark Post

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service and the overall experience fully met my expectations. Was very pleased when calling at 2:45pm a service tech was at my home by 5pm. His work was fast and efficient. I appreciated his recommendations. I feel that the quality of the repair parts are of above average quality. I would recommend this company to others.