Garage Door Repair in Westerville, OH - Page 3

Jerry Mathers

Tech Matt Eberly fix all of the issues we were having with our garage and it was nice chatting with a fellow veteran!

Dean Reiter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dean R. very good timing and knowledge. Knew what was causing problem and fixed. Thank you

Manny Corpus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pat does GREAT work and I highly recommend him!!!!!! He already serviced our garage door before so I am aware he is a GREAT technician. Thanks Pat

Doug Weaver

From the sales person to the installers, everybody was very friendly, knowledgeable and honest

E. Schmidt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and knowledgeable technician. Offered alternatives for either a quick temporary fix or replace the 25 year old motors, etc with new units. Went with two new units that offered wifi, cameras, and led motion lights. All I can say is being pleased with the outcome and 7 year warranty. Also appreciated the follow up calls on apt. day.

Adam Stewart

Matt E. was super knowledgeable and fixed the door promptly. Communicated his arrival window, showed up on time, and solved the dilemma. Happy customer.

Jerri Ruggiero

Tom came to our condo and diagnosed our problem very quickly. He is a great communicator, very thorough in his work, and a great representative of Precision Door.

David Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All maintenance work. Did a very good and efficient job!!

Deb Laipple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision to confirm the findings of a previous company whose less than relatable technician seemed to lack knowledge and motivation to address our problem. Tim T. showed up the next day, assessed the problems and efficiently corrected the same. Tim was comprehensive with his explanations and friendly during our interactions.

Dan Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person was very polite and listened to my concerns. He was very easy to work with. He fixed the problem I was having with the door opener and suggested some additional items to improve the door opening and closing. Thank you!!

Tom Temple

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

March 30 and 31 your tech Brad was here at my home for service, originally to give me an estimate to replace the garage door trim, which I did not have replaced when your company replaced both my garage doors in April, 2024. Instead of just providing an estimate for the trim, Brad took extra time to do an inspection of the doors, and in doing so discovered that insufficient springs were installed with the doors in 2024. He explained that over time this would result in the garage door openers failing much quicker than they should because they were lifting much more of the weight than they should. Your company approved Brad repairing this issue at no charge to me. Brad also made a repair on a connection from the door to the opener, resulting from this added strain. Today Brad was back with the trim, installed it, caulked and cleaned the trim, and applied a little paint to the nails. Brad did an excellent job, was courteous, efficient, and demonstrated attention to details and concern for the customer. You should somehow reward him and keep him around as he is a great representative of your company.

Jeff Friedman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision did a great job! They arrived during our scheduled window and gave me a call to let me know they were on the way. Our technician (Imani) was excellent! She answered all of my questions, explained everything they offered, and provided the pricing as I considered various options. The job was completed within 3 hours as promised and we walked thru anything that I needed to know, including set up of the phone app. It was a good experience overall and I am happy with the results.

Long Le

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He did showed up at my house on time and finished the job very quickly and so professional. He did meet my expectation and replaced any part what I needed. Thank you very much for his help to made my garage door working very properly and quietly.

Don Grubbs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

NEIGHBOR had work completed by your team on Saturday afternoon AND our garage door controller could then operate both home’s garage doors. I would say this was a safety issue. We called Friday night and twice more on Saturday morning. We asked for a simple call back from a manager of the techs on all three calls. No responses. Finally on Saturday afternoon a tech arrived and had to reset and reprogram all of our devices. This still allowed our controllers to operate BOTH GARAGE DOORS. the techs then went over to our neighbors home and reprogram their units.

Joan Abrams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn’t get my garage door open when I needed to leave yesterday morning. I propped it open and when I came home, a technician from Precision was at my neighbors. I had used Precision before and was pleased with the help and job they did. I spoke to the man from Precision at my neighbor’s and he explained that I would need to make an appointment. He called Precision and told them I would be calling and I was very pleased with the man that fixed my garage door. Thank you.

Debra Joy

Very prompt and really knowledgeable. Keep us informed every step of the way.

Junaid Qureshi

Matt did an excellent job fixing my garage door. He took the time to walk me through everything that was wrong, explained it in a way that was easy to understand, and got it all fixed quickly. Super nice, professional, and very informative throughout the whole process. I really appreciated his honesty and attention to detail. I’ll definitely be using him again and highly recommend him to anyone needing garage door work.

Leigh Hollins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you, Precision Garage Door ! I was able to schedule an opener replacement appointment very soon after my call, and the tech arrived promptly in the early part of the time window, and completed the job straight away ! I had Precious out about 18 months ago to replace some of the mechanical parts (spring, wheels etc), and that too was scheduled and completed quickly leaving me a happy customer. Thanks so much !

Cindy Smithson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was just fine. Installer was professional. However, outdoor was under warranty BUT we had to pay $650. For a replacement door. Very disappointed in the warranty! It will be doubtful if we use your company again as we feel the warranty was less than satisfactory.

Jerry Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Malachi did a great job. He showed me all the capabilities of the new garage door opener and helped to set up my online camera. Thanks Malachi.

Annehurst Resident

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door wouldn't open all the way. I got a referral from a neighbor who recently used Precision Garage Door Service, and was happy about the service. I called and got same day service in Westerville, less than 90 minutes later. Communication was terrific starting with Isabelle at dispatch, andI was provided a photo of my technician, texted that he was on his way soon, then Jake Jones called me when he was about 15 minutes away. He was very friendly with my dog, got right to work identifying the problem, presented me with pricing options, and was finished with the repair in under 90 minutes. I hope I don't have garage door problems again, but if I do, I'll call for Jake at Precision Garage Door Service.

Craig Barnhart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bought a garage door "kit" from one of the big box stores, but the main shaft was a two piece job was absolute junk. The main spring was under powered for the job along with the cables and drums. Been much better to have Precision do the install than do it myself. The so called spring kit lasted less than 6 months. I had them replace the total upper end less the opener. The door tech Malachi was a pro and friendly. No worries with this company or this tech, request Malachi and you wont be disappointed!

Kelly Stapleton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fixed quickly, happy with service.

Karen Irvine

My phone call was answered promptly, I was able to schedule an appointment at the time and on the day I requested, the technician was on time and very efficient.

Roscoe Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good service and professional.

Z Ahmed

Matt Eberly did a great job accessing the issue, providing options, and then doing outstanding work to complete and avoid future occurrence. Precision has always done great work for us.

Brian DeToto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt Eberly replaced springs, plates, and cables. He gave very detailed repair options, was expedient, and very professional with our garage door repairs. I will recommend Precision to neighbors. Thank you!

Angie Althoff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our tech, Cameron did a great job. He explained to us what was needing to be fixed. He took his time and did a great job.

Tom Rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! Polite young female did an excellent job! Thank you

William Claypole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was knowledgeable and did a nice job explaining everything.