Garage Door Repair in Westerville, OH - Page 18

Kenny Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I spoke to I want to say Anna after hours yesterday evening. Derek was at my house to make repairs under warranty. I appreciate the fast friendly and responsive service. Took a lot of worry off my mind not being able to securely shut my garage door. Awesome !! Thank You Very Much! From a satisfied customer!

Mike O'Dell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service was OUTSTANDING! David called me around 11:00 and said he was in my area and if I was free he could come over now instead of 4:00pm. I wasn’t home but told him that was fine I would meet him there. We both arrived at exactly the same time . He was very polite and took the time to explain what was wrong and what I needed to fix my issues. When he was finished he took some extra time to help make sure the opener in my car was working as well as the remotes, keypad, and button by my back door. He also showed me how to change the light bulbs in the motor box. In my opinion his customer service skills are the best I’ve ever seen. I hope I don’t have another issue for quite a while but if I do I will certainly ask that you send him. He also cleaned up and took all the old parts with him. My garage door really is a lot more quiet now. Thanks Mike ODell

Kay Cubberly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was a great experience all the way around. Megan came out to the house and knew so much about garage doors! I ended up getting one with little windows, and it's a game changer. No more walking into a dark cave! And it has a lot of curb appeal. I never thought I would be excited about a garage door, but I love it and it changed the whole look of my house. It came in on time and Joe did a great job installing it. I'm glad I got the door with insulation, so it won't be so cold in the winter. Also, the decorative handles are magnetic, so you can put them wherever you want. I love it!!!

James Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our 7-18-2024 garage door opener replacement and door maintenance by Gary from Precision was one of our best home improvement experiences. With the heightened increase of storms in our area and possible electric outages, we wanted to be sure we could always leave/enter our garage. Gary clearly explained the battery back-up openers available from Precision, including all of the costs involved with each. There was no pressure at all in this selection process, just good information. While installing the new opener, Gary identified non-opener situations with our garage door that caused some operational problems we had described to him, and we authorized fixing those issues as part of this job. The result of installing a new opener and fixing those door issues has been a revelation: the door now opens and closes very smoothly with little noise, no more jerking and clattering, and the battery back-up works perfectly. We would definitely recommend Precision (and Gary) to anyone needing garage door work.

Tim Tomesek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician did an awesome job from installation to making sure everything was set up and ready to go before he left….that is why we aes a returning customer.

Edward Drue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair needed was spotted immediately and fixed within minutes. Great experience.

Jay & Debbie Sharp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam Moore did an excellent job installing our new opener!

John Guerrieri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Four years ago, we had Precision install a new door system. The gentleman (Tim) that came to our house reviewed the damaged system and recommended it be replaced. He installed a new door opener. He was very thorough, and we didn't have an issue until this week. One of the springs had to be replaced. Tim related the fact he remembers us because he was the one that did our first repair. He also reminded us that the system was under warranty. Tim did the repairs and maintenance. He was very friendly and finished the repairs in less than a 1/2 hour. We are very happy with Precisions response and level of service.

Becky Roessler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I could not get my garage keypad to connect to the opener motor. David arrived on time! He diagnosed the problem and had my door working quickly. David was friendly, professional and knowledgeable!

Stephanie Fraim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent and quick work from your technician Chas. Thank you!

Linda Trausch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician Adam Huston did a very thorough job tracking down a very difficult problem with our garage door. He was very professional and explained to me everything he was doing to solve our problem. I would not hesitate to recommend Precision to all my family and friends.

Molly McCabe Boysel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

An outstanding experience from start to finish! Thank you-

Jeri S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I absolutely love this company! From the phone call to the repair, everyone was professional, courteous, and friendly. Same day service, prompt, completed. Wouldn't call anyone else.

Ralph Kowaluk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and all under warranty.

Larry Hannan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek was the consummate professional. He walked us through his analysis; showed us evidence of the problems; and gave us options for resolution. He did a complete and thorough job from arrival to departure. He provided recommendations, but provided information for us to make the best decision for our safety and our wallet. He also made sure the work area was left spotless after his job was completed. We couldn’t have asked for a better tech. He represents your company so very very well.

Marcia Clever

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Received same day service which took a lot of stress for me. Everyone from office to technicians were friendly and helpful. Repairs were quickly made!

Greg Kurtz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response time and courteous, knowledgeable service from technician Joshua Walker. Highly recommend!

Connor Stephan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chaz came out the same day that our garage stopped working - was able to fix the problem and get everything back up and running again within 45 minutes. Chaz was very professional, courteous and explained everything in fine detail...I greatly appreciate his transparency and willingness to get the job done promptly.

Patrick Salamido

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick appointment sheduling was great! The technician, Matt Eberly was top notch. Highly recommend him if you can request him.

Brian Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken garage door spring on a Sunday after the 4th of July. I booked an online appointment, and just a few hours later, Joseph was at my house and had things back in working order in just over an hour. He was prompt, clear, and knew his craft exceptionally well.

Jerry Griffin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam was a total professional at his job. Will call on Precision again for any future upgrades. Thanks Again

Sue Jablonski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a big fan of Precision Garage Door. I have used others in the past and they don’t even begin to compare. Precision is responsive, friendly, professional and their technicians “know their stuff.” I also appreciate that they don’t to “up sell” you. I especially want to call out Adam Huston. LOVE HIM!! He is great - just as I mention above - responsive, friendly, professional and he knows his stuff and explains it to me in ways I can understand. I don’t want anyone else ‘fussing’ with my door but Adam - LOL! Precision - you need to clone Adam! Thank you for continued great service.

Judith Moss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous service with a fully stocked truck and no sales pressure! Precision installed new cables and springs 11 months ago and I was very pleased. I called today with a warranty question and received a rapid response - all covered under warranty! Adam Moore was very pleasant, explained what he saw as the difficulty; quickly and professionally solved the situation. We also discussed replacing my opener. He supplied two estimates; explained the similarities and differences; was gracious when I said I would wait on replacement.

Dean Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Incredibly quick and excellent service. I just got home from vacation two hours ago and it is already fixed. A+

Jim Gay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As I was leaving for the Airport for planned vacation, my garage door wouldn't open, and I had to open manually. I called Precision Garage Door Service and reported the problem. I was returning on a Friday, and they scheduled the appointment on the following Saturday, no extra charge. Matt the service representative arrived as promised and diagnosed the problem at a broken spring. He repaired quickly and it now works as before, perhaps even better. He went over the pricing and offered options for the repair. Matt was very knowledgeable and answered all my questions. I would recommend the team at Precision Garage Door to quickly diagnose, repair and warranty garage doors.

William Eng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision Garage to repair the light socket of my garage opener. Since my unit was 20+ years old and parts were not available. I decided to go with a new garage opener. The technician was able to quickly install my new opener. I am happy with the new opener and would highly recommend Precision Garage Door. I

Dave Ulliman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very timely and helpful service. We had a simple problem but still got VIP treatment.

Bill Henson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was extremely pleased with the timeliness of the service. The technician was very friendly and competent. Having local service providers is very important to us rather than a national company that does the same thing!

David Laviola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a new garage door opener installed by Precision Garage Door today. We have used Precision Garage Door in the past as they installed a new garage door for us in 2022. After calling the service line they came out the same day (and we called after 2:00 PM!) Adam M the installer was super! He presented us with our choices and had the new opener up and running in less than an hour. He also lubricated the garage door... Thank you! Recommended Precision Garage Door to my son when he had a problem and would definitely recommend to family and friends in the future.

L Mcclain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose Precision Garage Door because they advertise same day service and they delivered! James was my service technician and he’s very professional, friendly and knowledgeable. Quickly solved the issue with our new main garage door and promptly installed an additional unit we had purchased. He was clear and up front about the pricing. We couldn’t be happier! Would definitely recommend! Thank you, James!