Garage Door Repair in Westerville, OH - Page 16

Kathy Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the beginning with making the call to the installment the service was fast, friendly, and professional. Thanks for your help!

Adam DeChant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scott is the man! Great work and great service!

Harold Elliott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great reputation, very professional and pleasant technician, clear, concise explanation service to be provided. A great representative of Precision!

RICHARD REYNOLDS

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James Damron did a fantastic job. He had everything he needed to complete the repairs on his truck. He did an evaluation of the garage door, made his recommendations to me and then went about his work replacing the springs, torsion cable, rollers, cable drum and bearing plates. Very professional.

Charlessa Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service person was at my door within three hours of me calling for service. He called ahead which I appreciated and he worked quickly and efficiently to resolve my issue. He was very friendly and tested and oiled the garage door before he left. I highly recommend Precision.

Mario Lopez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The response time was impressive. The technician was friendly and knowledgeable. He walked me through problems, estimates, repairs, and testing. I am very happy with the whole service and the end result.

Hong Chuah

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had springs and bearing replaced and Carlos was really quick about it and got everything done within an hour. He explained what needed to replace and price for each one. Just a little overpriced!

Tom Sexton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Precision Garage Door began with not being able to open my garage door. I recalled the previous visit from Precision that this might happen. I went to the Precision web site and made an appointment. Easily done! The next day Walker showed up and took care of the issue. The whole experience was pleasant and my garage door problems were solved.

Jeremy Coulson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with Precision door. They were able to come out the same day and repair our garage door without issue. Scott was very friendly and courteous.

John Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic, quick service - technician was professional and great.

Johnny Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and response from your team! Danny Quinn was our Service Technician.. called me to tell me he was on his way, was on time at the time given to be at my home.. provided explanation on what needed to happen to fix our Garage door. Very professional and great overall service! Thank you!

Chris Cannon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks Joe for the prompt and easy experience! Highly appreciated!

Barna Household

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I booked an appointment on-line, and Andrew was on time at the start of my appointment window. He came out on a Sunday, assessed the issue, gave us recommendations, and had our garage door fixed with new springs and cables within no time. He was pleasant to work with.

Cecil Bolin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision twice on my home's garage door, and each time the experience was excellent.

Shelly Callicoat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, friendly and efficient!!! Thanks for the help!

Andrew Veit

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The springs on our garage door broke on a Saturday morning and you guys were able to get a Technician out that same day. The Technician David was very helpful and informative, he even helped with the installation of the new opener which I had done myself earlier in the day. David explained everything very well and was done with the job quickly. My garage door has never been so quiet. David also showed me how to spray the hinges and other components of the door for routine maintenance in order to keep the door operating at it’s best. Thank you! I would definitely recommend this company to anyone in need of work on their garage doors.

Charles & Michelle Burris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service from the tech.

Mahlon Pollard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James came to the house in a couple hours ON A SUNDAY! Resolve the issue in a few minutes. Checked system to ensure correct operations. Many thanks!

Lisa Burton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim was outstanding. He was on time and very professional even helping to find a replacement screw for my garage door opener.

Brandon & Gina Mcpherson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was able to get out to us right away and really explained exactly what was needed to get us back in working order. He was kind, attentive and professional. Wonderful service overall!

Kerry Cramer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were extremely pleased with the service of Precision. Within 1 hour of our chat, Scott showed up, diagnosed the problem, and our door was working within 45 minutes.

Marsha Burleson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have used Precision in the past, and as always, rep was professional and friendly and did a great job.

Jon Mathias

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pat was very professional

Katie Dresbach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision provided us a quick appointment, professional opinion and respected our decisions. Quality service! Highly recommend

Roy Truemper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe mcCormish very professional, knowledgeable and gave us good advice going forward.

Nash Simon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike, the Technician was very knowledgeable, professional and nice. He even returned the same day to address a minor glitch that could have waited until the next day. Very good guy and he went the extra mile!!

Mike Hoffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Danny Quinn was excellent. Very friendly and efficient. If all your employees are like him you are a very, very lucky business. I will recommend Precision to everyone I know.

Robyn Wagoner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Upselling and Ripoff Prices I followed the many glowing reviews about Scott and Precision Garage Door Service, so had them out to address a likely broken spring (big bang just like a broken spring, but no pieces visible). The good news: Scott came out within a couple hours of my online booking and the trip charge is a very reasonable $20. Also, Scott is a personable, interactive guy who likes to chat. The bad news: The whole trip was devoted to upselling unneeded and horrendously priced services. For each suggested service, it was all done under the guise of: “Well maybe it is a problem and maybe it isn’t, so it is up to you whatever you want to have done.” That is not what I need or expect from an experienced technician. I want to hear what is essential to do, and what is unnecessary. With all their experience, they should know much better than most homeowners. For example, Scott noted that there was some “dirt” around to torsion bar bearings, actually fine metal filings from wear. All true, all normal after 35 years years in service. But there was no sign of binding or free play in the bearings, so no reason to expect trouble. He quoted a price of $176 per bearing plate, noting that garage door parts were horrendously expensive. Bearing plates cost about $10 each at Home Depot or Amazon. The replacement time for two was to be about 1 hour according to Scott. That makes the labor rate for the work of about $300 per hour, more than many doctors and lawyers make. Scott thought that the spring should/could be changed, even though it was not broken and it was installed within the last two years. The cost for that? $392. The time for that work was 1/2 hour to 1 hour. The cost of garage door springs at Home Depot of Amazon? $40-$50. Again, a $300-$600 effective labor rate. My advice: steer away from Precision and find a company that knows what you need and charges what they should.

Rosalie McCool

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello, I called Precision Door because you have helped me in the past, as well as my sister who lives across town. Both of us were impressed with your service technitions because they were knowledgeable, helpful, courteous and professional. Since my home is 20 years old, I did not want to put more money into fixing something that old with out-of-date technology. Tim went right to work and upgraded the system. It runs so quietly now and I feel well taken care of. Thank you for running such a professional business; there aren't many like that these days. It has taken a big weight off my shoulders.

Dallas E Braham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everyone I worked with to purchase a new garage door and opener and a complete total new system with controls installed did an outstanding job. All of the old garage door and system parts were hauled away. On October 25, 2024 Alana Moran met with me and gave me a quote for the cost of the new garage door and opener, and eligible discounts in the cost to perform the installations. Alex Eliopoulos installed the garage door and opener on November 1, 2024 in about 3 1/2 hours, and cleaned up everything and hauled it away. Congratulations to Alana and Alex for the great job they did representing Precision Garage Door Service of Columbus in a courteous and professional way.