Garage Door Repair in Reynoldsburg | Gahanna, OH - Page 26

David Bzdafka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and excellent customer service. I probably could have saved money with another company, but to come out 1 hour after I called on a Saturday afternoon and receive the service I did, I am ok with spending a little more.

Ethel Freeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Garage Doors on several occasions now. The technician has always been Matt Eberly. He is always professional and quite knowledgeable on the issue at hand. On a prior visit he advised on changing the springs on the door and I figured it was still working. Well, he was right, because the spring just wore out and I just replaced it. Excellent service always. Great professional, great company.

Rhonda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin was my tech. His communication skills were exemplary and he explained things in a way that helped me to make an informed decision. He was extremely knowledgeable and resolved several issues that fixed my garage door opener and key pad all for a very competitive price.

Bob Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very pleased with the promptness, professionalism and quality of work of Dustin with Precision. Would highly recommend him for your garage door service needs.

Steven Stefancic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Top notch service, very trustworthy crew. I’ll be calling again when we move to our end house to have them install our opener there.

Carmen W

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very pleased with the service that I received from the Technician Dave. Dave was very professional and understood my concern and urgency to have the garage door repaired. I just purchased a new vehicle two days ago and was very concerned about not being able to close the garage door. Dave took the time to examine the door and provided three estimates for me to choose. I selected the less expensive option because where I reside I rent and all repairs are covered. However, this being a weekend and holiday maintenance could not come out. Dave,knew I was concerned that I was hoping that door would operate safely and not cause any harm to me or my car. Dave, assured me that the repairs he was about to do would be the best and that I should not be afraid to use the garage door. Thank you so much Dave for being understanding and easing my mind. I certainly will let everyone know that if they need a garage door or repair to call Precision Garage.

Joseph Montgomery

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker was wonderful. Polite and a total pro. Garage door and opener were so loud that it woke my wife every time the door opened. Now is so quiet I can’t hear it i’m adjoining room. To be honest, I thought price was high. But, thrilled with the end product.

Kris Kane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was great. Showed up on time, was very professional and did a great job. Highly recommend!!

Stephanie Lark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

En W did a great job. He was on time, very good at explaining the problems with our door as well as giving us options for repair. He did a great job with the quality of work provided. He also took ownership of his work and represented the company in a very professional manner.

Karon Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision to handle my minor automatic garage door issue because they are the one that not only installed MY opener in my condo, but installed the one in my nearby sister's garage, too. "Dan" came within the 2 hour appointment window (on a Sunday!) as scheduled, quickly fixed the issue, and fixed a couple of other minor things with the opener. We also had a very friendly time talking about my favorite soccer team, the CREW! I will definitely contact Precision again for any issues I have with both my garage door opener and my sister's. 5 stars FOR SURE!

Ted Grasse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The outside wireless keypad failed. Daniel replaced it after determining the old one had rusted out parts inside. He was friendly, professional, and easy to work with. This was my first experience with Precision. I would definitely call them again for garage door needs.

Clarence Bowen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service, outstanding technicians and quality installation. I am a well satisfied customer.

Larry Laskorski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The bracket connecting my garage door to the opener broke on a Saturday morning. I called Precision and was pleased to hear that they could schedule an appointment the same day. Daniel arrived within the scheduled timeframe. He inspected every component of the garage door before explaining all of the issues that he discovered during his inspection. Our door was installed 15 years ago. Daniel pointed out the components, which were failing after fifteen years of use, that contributed to the bracket failure (worn springs, leaking bearings & rusty rollers). Daniel provided us with a number of options and their respective costs. He explained each option thoroughly. The options ranged from a replacement of the bracket, that did not address the underlying causes of its failure, all the way up to an option that would return the operation fo the door to “like new condition,” which would provide us with many years of worry free use. Daniel was professional, knowledgeable and courteous. He cleaned up after completing the work and removed all of the parts that were replaced. We became aware of Precision after viewing one of their TV commercials and coincidentally passing their location near our home immediately prior to the failure of the bracket. While we are confident that we will not require their services in the near future, based on the quality of the work performed by Daniel, we will not hesitate to call them should we require any maintenance. We will recommend their services to our friends and neighbors.

Melody Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was amazing! We've been in our new build for 3 years and of course the builders used the cheapest materials possible. He walked us through what failed and what to replace now so we don't run into more expensive problems in the future. He fixed our spring in under 45 minutes. I was also amazed that I called this morning to book an appointment and Gary was at my house by 2:30. We will be recommending you guys to all of our neighbors going forward!

Mark Kalatt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Rapp did a great job explaining what repairs were needed and getting the job done fast and efficiently. I would definitely use this company again.

Shanyce Godard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company’s customer service experience was one of the best I’ve ever encountered! From me calling and getting a same day appointment, to them able to come about an hour or two after my initial call AND Walker being the most gracious and respectful serviceman. He was able to get my garage door back working in no time. Highly recommend this company!

Carol Robertson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Really appreciated the timely response and repair of my garage door. The technician was outstanding! He was courteous, knowledgeable, and professional. Great people make a great company!

Danielle Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

called Precision door on Sunday 4/11 at 2pm and they were able to schedule an appointment for a technician to come to our property on Monday 4/12. I appreciate the professionalism and great customer service provided by Gary L. He made sure to fully asses the issue and explained it in detail. He provided the available options to fix our issue and was able to install the new garage motor quickly. I recommend this company for anyone who has any garage door issues.

Dezyuan Gunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Truly happy client, first time using Precision, I called on a Sunday, my garage was fixed on Monday, the technician who came out was friendly professional, got the job done in great time, I definitely will tell anybody who has a problem with there garage door to called Precision, thank you Payton, you Rock

Todd Hempel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker went out of his way to make sure that our three garage doors were operating properly and ended up replacing the springs on all three doors.

Vincent Pate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best decision we could have ever made, Tim our service technician, went above and beyond to make sure we were satisfied with his service to us. He is very efficient and mindful of his customers needs, great guy!

Dee Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was totally impressed and pleased at the service we received from Precision Doors. It was nothing like I expected. The day before, we were having problems with our garage door not going all the way down. It finally did, but today the same issue and I wasn't willing to take the chance of the door not going down at all and having to leave our cars out in the open at night. I did a search for garage door repairs and Precision Doors was the first that popped up. Normally, I check a few places when I'm looking for something, but what stuck out for me wasn't just the 5 stars. What caught my attention was the the section with the technician's bios as well as their pictures. That was a plus. The second thing that caught my attention was that there were very, very few low ratings and where the ratings were low, the owner addressed them and made them right. I did the online chat to ask questions. The person on the other end said that someone could come out today and gave me a 4 hour window. About 10 minutes after we ended the chat, a technician called to say that he was on his way! Wow!!! Payton arrived at the time he said he would. Very friendly, pleasant and personable young man who knew what he as doing. Walked around the garage, surveyed the situation, explained exactly what was going on and within 5 minutes, the problem was resolved. After he finished with the issue we called about, he pointed out the rollers on the garage door. It was something we never noticed before. One of the rollers was bent and the rest were rusted. We asked if we could make an appointment to have them replaced. "I can take care of that now." was his answer. Amazing!!! Within about 15 minutes, he had replaced all of he rollers. We're hoping not to have anymore issues with our garage, but if we do, we will not hesitate to contact Precision Doors and ask for Payton again. Thank you Precision Doors and thank you Payton!!!

Mark Roelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Alana was great. She listened, got right to the point and made our decision very easy. She even called us back and asked us if we wanted another style door, the same color because we could get it installed more quickly. Very easy process and very informative sales person

Stephanie Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We just had our aging garage door replaced. We have used Precision for several years and have always had excellent service. Our technician Matt was extremely helpful, and patient as he had to wait for my husband to get off his work calls to be able to communicate with him. I wish there were more companies with their work ethic.

David Kayser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Tomlinson Jr. repaired our garage door and did an excellent job. Tim explained everything needed. Excellent customer service as well completing service same day I called. I would highly recommend Precision Doors!

Jacqueline Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really like & trust this company. I would tell anyone who needs help with their garage door to call them. They respond quickly & listen to your concerns & lets you choose your repair.

Nancy Gillilan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I originally called because I thought the “eye” was broken and my door wouldn’t go down. I called and within 3 hours Dustin was at my door. The initial problem only required reconnection of a wire. I asked Dustin, if he had time, to check anything else that might need replaced. This opener is 20 years old. He quickly found some things that could be cared for that were either broken or could break soon (rollers, bearings, as well as what things were older and showing wear but didn’t need replaced. He provided an estimate which was very reasonable and within 1 hour my door was completely taken care of. So within 4 hours of my phone call my door was fixed. Dustin was an absolute delight! Friendly, pleasant, professional, and intelligent. Totally made me feel that I was his priority. This was an exemplary experience from start to finish that many other companies could learn from. I will use no other company in the future. Thank you Dustin and Precision!

Barry Knaub

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work was done professionally and courteously. Very pleased with your work.

Michael Knight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AMAZING.. We See the ads on fox 28 every morning and looked like a good company for an emergency repair if needed. low and behold, boom. spring broke. called Precision and talked with a very nice lady and she said she could have someone here within a couple hours. Five minutes later, got a call from a tech named Payton who said he was on his way. the professionalism was great from the start. nice van, clearly marked and Payton had the uniform to boot. we felt comfortable right away. he was masked and very respectful with our floors and 3 dogs. He was extremely polite and very knowledgeable of what he was here to address. gave us a quote and estimated time to repair garage door. suggested additional parts as a recomendation, (not pressure sales) we took his advice and added a couple more things from an obviously experienced garage door specialist.we will gladly share our experience with everyone. GREAT WORK PEOPLE

Larry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service tech was on time. He explained all that he would have to do and let me know the breakdown on the cost. He was courteous and professional. The bar and springs were replaced in a timely manner. The main thing, it was great customer and repair service provided by Walker.