Garage Door Repair in Reynoldsburg | Gahanna, OH - Page 24

Marcia Nishioka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service; I called this morning and you had someone here by 10 am and repairs were all finished by 1 pm. Yay for same day service! service engineer Tyler Coombs was knowledgeable, polite, detailed the problems, and explained new hardware and repairs completely.

Linda Flynn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech, Walker was excellent. Was able to come earlier than originally planned and same day as my call to Precision. Clearly explained all my options and related costs, answered all of my questions, was very professional and technically proficient. Great job, and finished the same day.

Karen Griffith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was very pleasant and efficient. I was pleasantly surprised when he told me the repair was covered by warranty.

Justin Mccoy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with Precision. The technician (Matt E) was very knowledgeable and personable. He was sure to explain as much as possible about the process. Matt's personality was amazing and so is the service!

Frederick Reitano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the 4th time you've fixed my door over a 7 year period. Each time you've come at a time convenient for me and quickly fixed the problem. Rodney was my tech this time. Very personable young man who communicated with me throughout the entire process and explained my options. Very good experience!

Matt Mcdonald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary L. showed up on time. Was most courteous. He explained all the repairs necessary. He replaced our springs, rollers, cables, shaft, and bearings. Gary gave different prices for different materials. Then proceeded to fix the problems fast and efficiently. I cannot recommend precisian door service or Gary L. high enough and will recommend them to anyone who asks if they need a repair.

Carl Rollins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Decided to call precision because of the commercial. The technician was very knowledgeable. When called me out after he finished was outstanding. Went from a old noisy garage door to so quiet l didn't believe it was running. Thanks Precision.

Wafa Hinnawi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rodney was great and respectful , professional , fixed my door and helped pick the best replacement door , can’t wait for the new garage door Thank you for your great service and quick response .

Judi D'amico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt response to service call. Service tech Daniel was very professional and knowledgeable. Repairs performed within a few hours of initial call. Would definitely recommend. Extremely satisfied with services.

Paula Flanagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were pleased to receive a same day appointment to fix our door. Your technician, Dan, was very nice and answered all our questions and offered his advice. We were pleased with his work.

Beverly Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional and courteous employee.

Vivian Unnah

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Walker A did a very good job in no time at all, which means he was well trained and an expert at what he does, a good marketer too. He was patient enough to answer all my questions and explain some technical stuff. He presented your company and products in such a way that the customer makes a comfortable choice. Mr Rapp, you were well represented.

Bill Drumm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler was great pro all the way . Good work fast repairs reasonable price you have done work for me before and will continue to do my garage door work/repairs

Kyneesha Parham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They had a same day appointment available. Jason called before arriving & repaired my broken garage door opener to 100% within a few hours. Exceptional service!

Mark Hensley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sarah did a wonderful job explaining everything. Thank you

Rose Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service when I needed it. Courteous service man who explained problem while he fixed it. Very pleased.

Debbie Six

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David was wonderful and really listened to what I would like to allow me to use my garage door efficiently. He was very thorough and had it up and going after reviewing options to choose from. I would definitely use this company again and would feel very blessed to get David as my tech.

Justin Sayre

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

En was great. He came out to assess the issue with our garage door and opener. He explained the issues, our options and prices. He was highly professional and very down to earth. The new opener, spring and parts on the door were installed quickly for a great price. Would highly recommend En and Precision Garage Door of Columbus.

Howard Wayne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim did a great job! He was punctual, polite and efficient. Would highly recommend!

Andre Decuir

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyler came out to take a look at my garage door. He was very soft-spoken, polite, and professional. He went over what needed to done very carefully and asked if I had any questions. I had used Precision before, but my recent experience will definitely make me continue to use them in the future.

Aaron Crawford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has replaced my springs in the past and were great, so when things stopped working, they were the right company to call. The technician was down to earth and friendly. The fix was easy, but while he was here he inspected the rest of the door an opener and made a few adjustments.

Diane Juhola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If you want good service from a reliable company, Precision Door is your choice. My tech was polite, informative, efficient, and early, which is rare these days. I recommend this company for any door issues.

David Gale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I broke my garage door Sunday evening. Was able to get the car inside so called Precision Monday morning at 8:30. Was scheduled for service between 10 am and 2 pm. Service tech called about 9:45 to say he'd arrive in about 30 minutes. He arrived at 10:15. We reviewed my problem--the door was uneven--the right side was closing about 1 inch off the floor. The technician, Dustin K, operated the door with the door opener to see what was going on. Then he disconnected the garage door opener and operated the door by hand. It was hard to raise and slammed down. His analysis was that the springs were not operating correctly--there was not enough tension. He also identified a damaged cable--that was my fault. He gave an estimate of what needed to be replaced and the price. He replaced both tension springs and the cable and adjusted to door. Now it works perfectly. I approved his recommendation. He completed the work in about half and hour and encouraged me to operate the door opener. Every thing worked perfect. His charge was equal to his estimate. Dustin seemed to know what he was doing, did it right and within his estimate. He was personable and easy to work with. I recommend Precision Overhead Garage Door Service and would certainly use them again if I need service.

Joslyn Dorsey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door went out today and Precision was able to come out same day which was awesome. Derek was our technician. He was knowledgeable, respectful, nice, and seemed very genuine. He broke down our different options and we ended up customizing a bit but overall it was a very pleasant experience. I would definitely recommend this company to anyone and I only selected this company because of all the good reviews soooo I'm adding to your "good review" collection! Thank you so much!

Alexa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I debated between a 1 and 2 stars. Precision was quick to respond to our broken torsion spring and the tech was professional. That was the only good thing for them. In this area of Columbus there are many garage door repair companies and as due diligence called several to obtain a quote. I explained everything that was needed and what the issue was; gave them exact measurements of the torsion spring and that I would need 2. They said it would be $80-$250, max would be $250. When I called other companies it was anywhere from $220-$350 max for both springs and was upfront about their process. I confirmed that it was for both torsion springs and not just the one. They confirmed. Great! Went with precision. After the repairman looked at the springs, ball bearings, and the motor in all he said it was in all good condition and needs new springs. He did mention that the ball bearings were wearing down and they may have about 2-3 more years left in them. I asked how many and he said $240 for all bear bearings, $80 a piece. I said okay, worth it to keep it longer and not have further issues down the road. Then when all was said and done he said the total was going to be ~$800 taxes included. $800! How does $250 (max) plus the $240 for the ball bearings equal $800. The tech replied that each spring is $250. I told him what his coworkers told me and he said they don't know what they are talking about. They never know prices. Maybe the company should be more communitive between repairman and the office. Why quote different prices? So if you wish to pay three times what the quoted price is, go with these guys. I wish I would have said no and gone with another company that was more upfront and does free estimates onsite. If I would have said no to them they would have charged $50 for coming out. Go somewhere else if you don't want to be surprised with costs and be lied to about the quotes. I understand that quotes are just quotes but to be off by three times is ridiculous.

Susan Kadlac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast, quality response and service. Stabilized connection of opener to garage door.

Gary Bussey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with the professionalism of the gentleman that came out to our home. He was very polite and easy to talk to. He did not mess around he came in surved the job and got the estimates, explained everything. Then got right to work. if I need work done on my garage door again I would request Tyler every time. Thank you for having such professional and hard working employees

Eldon Moulder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and Daniel G was GREAT TECH and got my door better than new. Will use your service again.

Monica Lloyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service technician did a wonderful job. He was very kind and professional. In fact , he arrived much earlier than expected which was a blessing. He was an absolute wonderful man and very obviously skilled at his work. Thank you very much!

Brent Vanhorn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was very professional & informative regarding our options. I will use/recommend Precision Door Service for future needs.