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about Precision Garage Door in:
Westerville Area, OH
Precision Garage Door of Columbus Ohiohas received 1032 reviews, averaging 4.92 Stars:
Westerville, OH
Product:
Lewis Center, OH
Knowledgeable, precise and super professional
- Ravi Maddula
Westerville, OH
We scheduled them- and they came out that same morning! Matt was super friendly, efficient. He presented different options for a solution.
- Maria and Brent Oakes
Lewis Center, OH
I have used precision door each of the 3 times I S had problems with my door. They have always been professional, knowledgeable and communicate very effectively through the entire process. I have been very happy and will use them again.
- Mark Fate
Powell, OH
Tech---Tim, Jr. Saturday service call. Spring broke. Punctual and Professional. We had called two previous companies and left voicemails on their "urgent" voicemail. Precision Garage had a live human being operator to help us and give us same day service. Very thorough at looking at all components of our system.
- Bob and Charmaine Seppeler
Westerville, OH
We were leaving to pick our mother up from the hospital on Thanksgiving eve and our garage door would not open ( broken springs/track etc). We contacted Precision and it was an EXCEPETIONAL experience. The lady on the phone was friendly, and helpful- within 30 minutes Kayne arrived and spent 4.5 hours repairing our door and all broken equipment. He was informative, efficient and friendly- To have this experience on Thanksgiving eve coupled with our mother in the hospital was stressful- but thanks to Kayne and the rest of the team it turned into a positive outcome. I am a customer for life to Precision based on how they handled everything. Thank you very much
- Randy Auler
Westerville, OH
The garage door literally broke when two men and a truck arrived to move my furniture in the house! You were here in about an hour and fixed it on the spot! I was very grateful!
- Brenda Goff
Product:
Westerville, OH
This company is the best! They came within hours of my call even though it was not an emergency. The technician, Kahn’s, was very knowledgeable and friendly and observed all COVID protocols. I highly recommend Precision.
- Doug Hoover
Product:
Powell, OH
Problem with garage door ion Thanksgiving day . Called and actually spoke to a real person! She was polite and helpful Scheduled an appointment within a day and Matt arrived on time this morning. He analyzed the issues and gave me an explanation of what options I had. The work was completed efficiently and the door works like new. Thanks for excellent service!
- Nancy Tela
New Albany, OH
I would definitely recommend Precision to anyone who needs garage repair. Our technician Kayne was excellent.
- Tony Betta
Product:
Westerville, OH
The service was excellent and extremely responsive! I was offered an appointment for the same day when my door failed. Matt, my technician, was professional, provided my multiple options based on his assessment, and completed the work quickly once I made a decision of which option I wanted. After the work was completed, he walked me through everything so I was comfortable with the new opener and how it worked.
- John
Westerville, OH
I needed my garage door springs replaced. The technician, Dustin did a great job. He answered all of my questions and was done in one hour. My door is working so much better now than ever before. Much quieter. The price was very reasonable. I would highly recommend Precision for your service needs.
- Tim Ingle
Westerville, OH
I had the best experience with Precision. My garage door broke and I noticed down the street was a Precision truck. I walked down and asked if they could take a look at it when they were finished. The guys came by and checked it out. They told me what was broken and that they only did installs but to call their company and someone would fix it right. I called and had an appointment the next morning. Gary came out to do our repair and was the best. He examined the garage door thoroughly. He explained everything that needed addressed. He gave me the priority list of what needed fixed now and what needed watched. He then priced it all out while explaining the differences. We chose a plan and he went to work fixing the door. I checked on him a little later and he told me that there had been an error loading his truck. But since that wasn't my fault he gave me a better part for the same price he quoted me. I was shocked. No many companies would have done that. We had a different garage door company sticker above our keypad. You know the ones when you need a number quick you call them. Well before he left I said Gary can you please put a Precision sticker up there so that I can ALWAYS call you guys. This was. a great experience.
- Timothy Wolfe
Powell, OH
We had two garage doors serviced and are very happy with the work that was performed. Our serviceman, Tim, was very informative and efficient.
- John Guerrieri
Product:
Technicians: Tim Tomlinson Jr
Sunbury, OH
Kayne did a wonderful repair. He represents the culture the Precision wants the public see. He could sell the product as well as install or repair. He's a keeper.
- Gary Saltus
Product:
New Albany, OH
Jesse serviced my garage door and he was remarkable! Competent, professional and very personable. He even gave me a can of lubricant and made sure everything was perfect.
- Phill Heit
Westerville, OH
Tim was great explaining what we needed and the life expectancy and maintenance of the new mechanisms. The service was prompt in the scheduled window. I would use the company again.
- Matt Whitehead
Product:
Powell, OH
They are the best! Knowledgeable, dependable, prompt, and kind!!
- Carolyn Edgell
New Albany, OH
The technician replaced springs on 2 of the 3 garage doors, replaced all of the wheels/bearings, and tuned up all three door openers. He did an excellent job. Very professional, personable and skilled. We truly appreciated the end product. I highly recommend this company.
- Howard Levitin
Powell, OH
Prompt response, excellent service, the job was done very quickly and professionally, and on Sunday! Thank you!
- Natalie Koganova
Westerville, OH
The overall experience was outstanding. Our service person was very professional and gave me great options to take care of our needs.
- Dave Williams
New Albany, OH
This was my first experience with a garage door problem and it was a very positive experience. My technician Gary was excellent. He explained to me what was wrong with my door and showed me what he was referring to. I greatly appreciated him and your company for the quality and professionalism Gary showed while working on my door. Thank you.
- Nancy Borowy
Service Provided:
Product:
Technicians: Gary Lemaster
Westerville, OH
We were impressed from the time we called with the problem to a technician coming out and fixing the problem was a total of 2 1/2 hours. The quality of service we received was excellent! Will refer friends to Precision.
- Shawn Minke
Westerville, OH
From talking with Amanda to schedule repair to Walker explaining various repair options to Walker completing repairs, the process was very easy. The call and repairs were on Sunday. Parts in the truck and all the necessary tools to complete. Door working well. Thanks
- Larry Walden
Powell, OH
They came reasonably quickly for a non-emergency. They reviewed everything (even though the problem seemed to have fixed itself). The price was fair, and the tech was friendly. He also observed all covid restrictions without asking.
- Amitai Sela
Lewis Center, OH
Same day AMAZING service! Tim came out the SAME DAY that we called and replaced the entire existing garage door opening system THAT DAY. Since we wanted the WiFi enabled system and the second door needed a total installation, Tim was back as promised SUNDAY morning and finished the job right and the first time. Fantastic service which is becoming a lost art these days. Thank you, Precision Garage Door!
- Tom Durick
Product:
New Albany, OH
Tim, the service person, was good. However, despite talking to scheduling person and describing the need for new batteries, and despite an email to them describing the need for battery replacement, the service person arrived without batteries and told me batteries were backordered. Admin to service person to customer communications were POOR!
- Bob Kidder
Thank you for taking the time to leave us your feedback. We would like to apologize for this huge inconvenience . We have you scheduled for the first appointment tomorrow morning and we will be sending out our technician fully stocked and ready for service. I appreciate you taking my call this afternoon and giving us the chance to make this right by you.
Westerville, OH
Hi Mr. Rapp, Tried to send an e-mail to you and it was sent back. We had the garage door put in on Tuesday. Sounded great when the tech left, but yesterday and today, the door is not as quite. So, I called the office,614-768-6353. She is sending our tech back on Monday. So, I hope things are resolved then. The only other thing is, some time down the line, I may reach out and see if if I can get the Thames window inserts. But all in all, very kind and hard working people you have working for you. Thank you. Erin
- Mark and erin Stephens
Thank you for taking the time to reach out to us. We are sending a installer back out there for you Monday afternoon and will get that issue resolved. If you have any other questions please email us at customerservice@precisioncolumbus.com.
Powell, OH
I was so impressed with the timeliness, knowledge and service product I would recommend to anyone in need of garage door service. Excellent Service!
- Janice Ikins
Lewis Center, OH
Megan Jewell was awesome meeting with us and doing the quote today! The lady answering the phones was extremely friendly as well yesterday. We are just confirming we are getting the best value pricing before placing the order Thanks Larry
- Larry Hessler
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Great experience. Called and talked to Chelsea, very nice lady, got me in same day. Kayne arrived an hour later, wore a mask the whole time, very friendly,did an inspection and gave me a number of options . He replaced everything but the door in an hour. I wouldn't use anybody else for garage door issues.
- Steve Heit