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Read what people are saying
about Precision Garage Door in:

Reynoldsburg | Gahanna Area, OH

Precision Garage Door of Columbus Ohio
has received 716 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Thomas T came out to repair our garage door. He was prompt. Courteous and professional. He had our repair done in no time. He gave us options for what needed repaired and what needed replaced. He fixed it and had our door working in no time. We appreciate your reasonable services and dedicated employees We will be recommending you to anyone we know Thank you for your fast profesional service Keith & LaFonda Whitaker

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Employees very courteous. Called and came out within the hour.

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A Response from: Jim Rapp

Thank you, Sara, for the 5-star review! We appreciate the opportunity to help!

Service Provided:
Garage Door Repair

Review:

My service was exceptional and efficient. It was Sunday and my spring broke ( again). I had it replaced before by another company and actually was also replaced previously by another company before that. Tim Tomlinson Jr explained all options ( as my garage was put on 20 years ago). He was informative and provided options with a guarantee! I’d suggest him and this company to everyone! Please see receipt for all replacement parts.

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A Response from: Jim Rapp

Thank you, Lisa, for sharing your positive experience with our technician, Tim! We are so glad he was able to help fix your door; please let us know if you have any future questions or concerns!

Tim Tomlinson Jr Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
Review:

Adam on time, personable, expedient and very professional. Couldn't be more pleased with the experience. A tad pricey, ...but hey, you get what you pay for.

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A Response from: Jim Rapp

Thank you, Steve, for taking the time to share your experience with our technician, Adam! We appreciate the trust you put in us to do quality work with quality parts!

Adam Huston Service Provided:
Broken Garage Door Spring Repair

Technicians: Adam Huston
Review:

Very polite and professional

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A Response from: Jim Rapp

Thank you, Bernard, for the 5-star review. Please reach out if you have any further questions or concerns!

Dmitri Sierra Service Provided:
Garage Door Opener Repair

Installers: Dmitri Sierra
Review:

I called for service and was sheduled within 2 hours. Tom came over and took care of me. He explained what I needed and gave me pricing options. He was friendly and efficient. Although I hope not to need your services again, if I do, you will be my first call.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
Review:

This company is fantastic. After 19 years we needed new garage door openers. My husband called after lunch and Adam was here at 5:00pm. He installed 2 new openers, rollers and a keypad in 2 and a half hours He adjusted our garage doors, now they go all the way down. He even programmed our cars. I felt bad keeping Adam in the evening but he did an excellent job. Loved the service and would highly recommend them.

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Adam Huston Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Adam Huston
Review:

Very responsive, super helpful, and courteous. Would absolutely recommend.

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
Review:

Needed my door fixed and your company was able to come out today. Great job, thoroughly explained what could be done now and what may need to be done in the future. Very clear about cost before doing any work

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Walker Furhpas Service Provided:
Garage Door Repair

Technicians: Walker Furhpas
Review:

The service provided by your company definitely met my expectations. Jim Jr. was the technician who installed a new garage door opener at my residence. He was very courteous, professional, and did an excellent job.

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tim Tomlinson Jr
Review:

We had a great experience with Precision. They had a tech at our house within in an hour of calling on a Friday. Jason was friendly and professional and he did excellent work for a fair price, and quick I might add. We will not hesitate to call Precision in the future.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Oustanding service and talked through everything before he did anything. Thank you!

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Service Provided:
Garage Door Repair

Review:

I give 5 ??, when I made the appointment I was told between 8-12. the tech called me at about 7:40 anti let me know he is on the way. 8:05 he was here. Very nice, took his time to explain everything. I would definitely recommend.

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David Simpson Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: David Simpson
Review:

Jason fixed my garage door that had a broken cable. He was very friendly and professional. He explained the problem and exactly what was needed to get my garage door working again. He went above and beyond by replacing some old screws to fortify the door. If I ever have any problems with the door in the future I will request Jason.

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Service Provided:
Garage Door Repair

Review:

on time and fixed my issues for a fair price

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Dmitri Sierra Service Provided:
Broken Garage Door Spring Repair

Installers: Dmitri Sierra
Review:

What an amazing experience! From setting up the appointment, to the having the technician arrive early, to discussing our options to fix the door, I couldn’t be more pleased. Tim Tomlinson, you are top notch and your help was very much appreciated. You care about the folks you serve and it really shows! Thank you for helping me understand the cost and the benefits. If your garage door is acting up, call Precision Overhead Garage Door Service! You won’t be disappointed!!

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
Review:

Jonathon Swartz of Precision Garage Service provided excellent customer service for my garage door issues. There was a part that was not readily available and he was able to expedite getting the part and complete the repairs. I will confidently call Precision should I need any garage door work in the future. I highly recommend this company.

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Jonathon Swartz Service Provided:
Garage Door Repair

Technicians: Jonathon Swartz
Review:

Tim did a great job! Great customer service, and explained everything to me. Would highly recommend them for garage door service and or installation.

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tim Tomlinson Jr
Review:

Great sevice Arrived at the time that was scheduled Would use again

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Joseph Worely Service Provided:
Broken Garage Door Spring Repair

Technicians: Joseph Worely
Review:

Josh was amazing! I don’t typically write reviews but the customer service, promptness, and service-excellence was industry best! Adding their telephone number to my permanent contacts list!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

We are repeat customers due to the great customer service and work provided by Precision. Our garage door springs broke early in the morning, and I called Precision to hopefully have someone come out that day for repair. Of course they could! Jessica was the person who took my call and she was so pleasant and professional and was able to schedule a repair visit for that same morning. Derek was the technician who came to repair our door. He was so polite and professional and was very detailed in explaining and demonstrating what the issues were with our springs and other mechanisms. Within an hour, he had made the repairs and showed me what all he replaced and made sure he answered any questions I had. I would highly recommend this company for any garage door needs.

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Derek Mason Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek Mason
Review:

Fantastic service, Dustin was able to come same day and quickly assessed the situation. Work was quick on the spring replacement and I was even able to replace my opener while he was here...after realizing it was 20 years old. Highly recommended if you need quick and expert service.

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Dustin Keaton
Review:

We had a broken door spring and called Precision late in the afternoon. A serviceman came within a few hours and worked late into the evening to get everything fixed. The serviceman, David Simpson, was polite, caring and knowledgeable, working in 25 degree weather at night. We are happy with the work, and the door works better that ever, even before the spring broke. The only reason we did not rate them five stars is the fact that they are quite pricey, the estimate was more than we expected. However we were given three options to choose from depending on how much we wanted upgraded, as it was a quite old door.

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David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
Review:

Mike was very professional, he detailed what he was going to fix on my garage door and took me through the processes. He was quick and did an amazing job!! Thanks Mike!

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Service Provided:
Garage Door Repair

Review:

I was not happy with the garage door opener they installed. I told sales guy that we wanted one that would tell us when the door was opened or closed and Wifi. They did a great job installing the new door but the insulation of the opener and how it works not good at all

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A Response from: Jim Rapp

Richard, Thank you for speaking with our office manager Chelsea today. We strive on 100% customer satisfaction we will have a technician out to the property on Friday to get this issue resolved and hopefully earn a full 5 star rating from you. If you have any further questions or concerns please don't hesitate to reach out to Chelsea directly at 614-372-5665.

Tom Palmer Service Provided:
Install Garage Doors

Product:
Opener

Technicians: Tom Palmer
Review:

Responsive and able to diagnose and fix problem in about 2 hours. Johnny the technician did a nice job.

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Jonathon Swartz Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Jonathon Swartz
Review:

Jim was prompt, explained options thoroughly, and finished the job in a timely manner. He was very courteous and pleasant to work with.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
Review:

When my automatic garage door failed to open, I called Precision Door Services because they had provided excellent service on a prior visit. I was given a two-hour window in which to expect my service repair person. About half way into that "window", Jason called to let me know he was on his way, but, since he was on the other side of town, it would take him a while to get to my house. I appreciated that notification and the extra time wasn't a problem for me. I was pleased to discover that my technician was the same young man who had serviced my garage door before. He was very personable and efficient in his work. He also reminded me that I had a service warranty so the call would not cost me anything - nice surprise! I will definitely recommend Precision Door Service to all of my friends.

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Service Provided:
Garage Door Repair

Review:

Our opener system was inspected and given a clean bill of health a few months ago by another vendor so I was surprised when there was a malfunction. Derek Mason conducted a thorough inspection and it became evident it was time for heavy but only necessary maintenance. New springs, cables, opener, etc. were in order. Trust the recomended system overhaul will provide many years of trouble free service. Thanks Derek Mason!

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Derek Mason Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Derek Mason
Review:

A friend had used Precision Door for her service, so I called them. They were professional, got quick service, explained everything to me in language I could understand, and provided with options for the repair of my garage door opener. They were able to complete the work that same day. Very please with everyone I talked to and with their service.

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Gary Lemaster Service Provided:
Garage Door Opener Repair

Technicians: Gary Lemaster
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
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Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230