Garage Door Repair in Delaware, OH - Page 3

john rice

The door I ordered was the door that I ordered. Everything was good and the crew was very nice and friendly knew what they were doing and cleaned up everything

Patrice & Derrick Corder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceeded Expectations... Requested a quote for replacement door sealing and alternatively a new garage door. In less than 2 hours David Morgan had called and was at our home. David inspected, explained what was going on and was very consultative in identifying, explaining and presenting our options and benefits of the same. Turns out no new door was needed, just maintenance and support upgrades, which saved us a lot of $$. After all upgrades were made including. Quiet motor package, David explained maintenance and demonstrated the improvements. We are VERY pleased with the turnaround time, responsiveness, professionalism, project completion time (work began immediately) and quality of work. Precision has our recommendation for future projects.

Mark and Cathy Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responded within 20 minutes of the scheduled. Was courteous and diligent with the problem solving. The problem was one he had not seen before, but talked to his supervisor twice and discovered the needed solution. He spoke with the factory to obtain the part under warranty. Turns out Genie only warrants parts for 1yr, but Precision stepped up and honored their 2yr warranty. It was nice they did that since I was 3 days out of warranty. Precision is the type of company that other companies should model their business after.

Nate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Went online around 11pm on a Saturday evening to see if I could line up something for the next week. To my surprise they had Sunday times available. Made an online appointment for Sunday morning. They called to confirm and he was out first thing Sunday. Everything was complete by 11a Sunday morning. Very quick process from start to finish. Quality service for a reasonable price

John

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommend. They came out immediately and did an involved repair right on the spot. I was really impressed with the kind professionalism of the employees, and our garage door is working better than ever!

Dave Nungesser

Precision was able to send a technician out the next day...a Saturday. Dylan Farrington called before coming and arrived when we expected. He was very efficient in his work. He showed us the problem and other things that could use attention, putting them in order by urgency and showing us the prices. There was no pressure...Just facts. The repairs were done well and we felt very comfortable with him in our home. He was friendly and thorough.

Linda Johnston

I wish I had shopped around for better pricing. When I shared the cost with others, they asked if I got a New garage door. No, just springs and items to fix my door to operate efficiently. The service technician, Joe, was Awesome to work with and did a great job.

Chris J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was our 2nd time using Precision for 2 different issues. The service response and repairs were quick and affordable. We had Dylan as our tech today, and he was everything you wanted for a house call repair. Prompt with good communication, professional, knowledgeable, and nicer than he had to be. He provided us with his assessment, provided solutions to hit our budget, then completed the repair in a very reasonable timeframe. We recommend Precision, but highly recommend Dylan.

Mary Ann McGreevey

We had an excellent experience from start to finish! Great price too! We got 3 different quotes for doors on our new pole barn and they were $2k less than another company for the exact same doors. Highly recommended!

Barbara Walton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a quick response to our garage door repair needs. James appeared on time. He understood the issue and explained it to us. He was very knowledgeable about the current techknowledgy and explained it in terms we understood. He was courteous and efficient.

David Cash

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim (Precision Tech) called to inform me that he was 30 minutes from arriving for my scheduled appt. He was courteous and professional. He did a safety check of my garage doors, then explained what was needed for my repair. He completed the repair quickly and cleaned up once done. Thank you

Deepthi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am writing to express my disappointment with the recent garage door service appointment conducted at my home. Despite scheduling the visit in good faith and expecting a resolution to the issue, no actual service was performed. Nevertheless, I was charged a $50 fee without any explanation or justification for the cost. The technician arrived, briefly assessed the situation, and left without making any repairs or offering meaningful guidance. There was no follow-up, no quote for future work, and no value provided in exchange for the fee. It felt less like a professional service and more like a transactional visit designed to collect payment without delivering results. I believe in compensating businesses fairly for their time and expertise, but this experience fell short of even the most basic standards of customer care. I would strongly advise others to seek alternative providers who prioritize transparency, accountability, and genuine service.

Joe Pusateri

Damaged garage door on Sunday 8/24 and called Precision immediately. Rep came out that early afternoon and gave estimate and said they would be out Monday. He informed me that my garage door was in stock and had installers available. There were 2 cars stuck in the garage. Called service dept mid-morning to see if anyone would be out. Response was they will call you. Waited all day for the call and did not hear from anyone until 5:00pm. The gentleman told me someone will be out on Weds. but he said they will try to get out Tuesday, if possible, he would call one way or another on Tuesday service, no call. On Wednesday morning Joe Williams called and said he would be out in 20 minutes, and he was. Joe did an outstanding job. We talked during the installation and got to know Joe well. 5 Stars for his job. If you promise same or next day service, you should keep your word. Joe P. from Delaware, Ohio

Colin Graf

Knowledgeable service technician, friendly and conscientious Nice Genie opener!

Stephanie Keefe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful service. Kind and explained everything to us. Very patient with all our questions. Highly recommend!

Jason Allison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Tomlinson was excellent! He got everything assessed and estimated and then fixed in half the time I thought it would take. He was very professional and left things neater than he found them.

Charlie Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your guy was very knowledgeable and very polite fix my problem in just a few minutes. Will definitely consider precision garage door when I need to replace my existing door.

Carol Shafer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom did an excellent job. Prompt service and nice guy.

Danielle Santilli

Great customer service, was able to come same day and diagnose/fix our garage door. Our technician was so friendly and helpful. Definitely recommend!!

Alan Carpenter

Always top notch service.

Aline Tannuzzo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because you are a real professional! You allow installment payments and checks. Very few companies do that anymore. I just wish new motors the least expensive was still alot of money for me since I only work part-time now. Unfortunately, that seems to be how everything is these past few years. You also came the same day I called. Which was great. The techs are super friendly informative and respectful.

Nathan Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was professional, a real pleasure to meet and work with. Highly recommend for garage door needs

Robert Pennington

Excellent customer service. Great Techs, fast install. Addressed all concerns and went above beyond. thank you.

Steve Canaday

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rob from Precision Garage Door of Columbus came to our house on Sunday and replaced our garage door opener. He did a great job, and everything works wonderfully. I highly recommend Precision Garage door for all of your garage door needs. Thanks Rob!

Larry Tipton

They were on time and had my new opener installed within a few hours All working great and the technician was friendly and efficient

Joe Schultz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very impressed that they came out the same day we called. They had all the materials in the truck and were able to fix it on the spot. This was the second time we used them and they made sure everything was right, beyond my initial expectations. Highly recommend.

Bernard Stambazze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response and finished job in a timely manner. Way overpriced. Now I know how they can pay for their TV ads.

Jeff May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was amazing ! Showed us all of of options , explained in detail what the function and life expectancy of the parts were and prices were broken down from best to “yea it will work for now “. He was very friendly and also explained how the company will work with you payment wise- which was a huge!! We will definitely recommend to anyone !

John Cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service, as always! We have used Precision Door Columbus for years… with three different houses. Tech was prompt, knowledgeable and friendly. The job was completed our satisfaction in no time! John Cummings

Philip Moore

Not sure how the pricing compared, but it seemed reasonable and they were out as soon as I could fit them in. Tech was in and out in under an hour. Replaced my faulty sensors and rewired my door. Nice guy and was joking along with my neighbors’ toddlers. Great experience, would use again!