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Read what people are saying
about Precision Garage Door in:

Delaware Area, OH

Precision Garage Door of Columbus Ohio
has received 75 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service///John is a wonder especially for us old folks. J D.
John Dickason
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom did a wonderful job! He called prior to arrival, was on time, and was very professional. Thanks for the quick response.
Meg Foster
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called in the morning to have someone look at our garage door and they were able to come out the same day! It was fast, convenient, and easy. I thought we were going to need a new garage door opener and Tim was able to fix it. What a relief! I would recommend Precision to anyone.
Dan and heather Phillips
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision Door at 3:40p, and the service technician was here at 4:00p! Wow. Now that's fast service. The tech was friendly and answered all my questions as I watched him work. Within 20 minutes, he had fixed my crooked garage door, put in a new lag screw that had been missing, adjusted the brackets back into position, and had my door back to new. I couldn't be happier.
Tom Scholl
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were prompt , professional and honest. I would use them again.
Dave Oelslager
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision Door Service was one of the most impressive repair contacts I have had. Friendly, professional, quick response. John was my technician. I learned more about garage door maintenance in the time he was here than I had over a lifetime. Just a decent, friendly guy. I would not hesitate to call them again if needed or to recommend them to anyone.
Eric May
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your team did a wonderful job. The new garage door is so quiet. We love it.
Thomas Skeele
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service!
Scott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very professional and actually came early to our house. I was impressed with the service, I would and will recommend your company to anyone who needs garage door service.
Randy Bailey
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by the technician- fixed the problem correctly, efficiently. Would like to have the receipt emailed to me as promised though. Thanks.
Joe Yednock
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I used Precision last year for a garage door repair and such a good job was done, there was no doubt to call to have the chain drive repaired. The technician, Gary, was friendly and did a fine job. I would use and recommend your service, again.
Tim Coldwell
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was wonderful! I was pleased that he showed up on time and came the day I called. John was able to install the garage door opener that we had purchased almost a year ago. He was very helpful and did a great job. If we need anything else for our garage door I will always call precision door company. I am very happy with my garage door opener and I appreciate everything he did. I will defiantly recommend him to anyone that needs garage door service.
Lisa Thomas
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with my service. My technician, Tim, was friendly, to the point, gave me an on-site estimate, corrected the problem and everything is working great.
Nick Lollo
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. I called around 8 am and had John at my door by 11 am. He quickly identified the problem and had my garage door up and running in less then 5 minutes. John got right to the point of the problem and didn't try to up sell me services I didn't need. John is a true professional.
Joseph Disalvio
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for your prompt response to our request for service. John was very knowledgeable and polite. He explained the problem and gave us options for the future.
Marilyn Sferrella
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian is calling in letting us know he is very impressed with our company, and the tech was excellent! He was using a different company before and says he will definitely use us in the future and recommend us to friends and family!
Brian Dickinson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks for sending TOM. He went above and beyond the agreed service and did an excellent job; in addition he's courteous, honest and on time. I will definitely recommend your company, and Tom personally, to anyone I come across in need of your service.
Lee Lardizabal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Punctual and courteous. Fixed problem quickly
Robert Twomley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We thank you very much for being so prompt in getting our garage door repaired. Our cars aren't used to being left out so it was very much appreciated that you had a technician here for us this morning. I didn't know who to call as it had been a long, long time since we had to have repairs on the garage door. I went to the yellow pages and found Precision, which was a name familiar to me. Thank you for a job well done and for getting our car back in the garage. Alice W. Stone
Robert Stone
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, the tech was very efficient, clean and knowledgeable. He was in and out, and most importantly, the door works again!
Jim Sutter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just wanted to contact your company and to tell you that if all of your technicians are as good, respectful, and customer service orientated as John is, well then you have an outstanding company. I just had a service call at my home in Delaware, OH and John was outstanding in every aspect of handling the appointment in a professional manner. Also from the time I called in until the time my problem was solved, everyone I had dealings with at Precision Garage Door were great to deal with. Just wanted to say thank you and to let you know you have a very satisfied customer. Sincerely, Stewart Clinger Delaware, Ohio
Stewart Clinger
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called to schedule a service in the morning and had a technician at my home the same day. I was pretty sure I had a faulty garage door unit but I wanted confirmation from a professional. I was told there was a $55.00 service fee which was fine. The technician confirmed my initial thoughts and then said he had to charge me an additional $50.00 labor. I felt this was a bit excessive since nothing was fixed. He did perform an inspection of springs, pulleys etc..but the garage door was just installed 6 months ago so I knew all that was okay. I felt i had to have him do something for the additional $50.00 which the inspection took 5mins. I was then informed to call Genie and that it was a bad circuit board and that it was under warranty. I was then told it would be another $50.00 for the tech to return to install. I'm in the service business as well and I get the service charge and a $50.00 per hour labor rate but I feel the circuit board should be installed at no extra charge once it arrives, and or the additional $50.00 should not have been charged with the first service. Needless to say I will install the circuit board myself, and will not use precision door in the future. With that said Gregg the tech was very professional and actually showed up early for the appointment! He also called Genie and gave them all the information and confirmed the bad circuit board. Very helpful but I still feel I was overcharged.
Pat Lehnert
A Response from: Jim Rapp

Thank you for taking the time to write a review and we appreciate your feedback. Looking over your review, although we did perform the service of balancing and lubricating your door, we've contacted you in an attempt to refund the labor that was charged. In regards to moving forward with installing warrantied hardware from a different company, since Precision wasn't responsible for the installation of your door and opener, all work would be billable. We truly appreciate your business as a Precision customer and feel comfortable refunding the cost of labor. We hope in the future you choose Precision Door for your garage door repairs.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was able to give me an estimate over the phone, be here within an hour of calling, and came prepared with all parts and tools to finish the job. Between making the call and job being done it took less than two hours to have my garage opener working 100% again. Thanks Gary for the hard work.
James Costilo
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service I received. They responded quickly to my request. Tech was right on time, very friendly,knowledgeable and had everything back up and functioning in no time.
Fred Woods
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Eric for your help; we like our doors.
Elaine Rehark
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom called approximately 30 minutes prior to his arrival, was courteous upon his arrival, quickly assessing the situation. He provided multiple options for the repair and quickly started the repair upon my confirmation of the work he was to perform. He finished the job within a reasonable time and explained the work he completed. I appreciate his attention to detail. This is my first garage door repair and will definitely use Precision Door Service in the future.
Derek Beaty
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy and impressed with every aspect of my Precision experience. I was first struck by the professionalism of the person who answered my call and took information, and I was thrilled that they set up an appointment for the same day--a Saturday. John, my technician, was excellent. Not only did he fix the problem and leave my door in better shape than it had been before the problem, he took the time to explain things to me about the operation of the door and make helpful recommendations about future care. Thank you all!!!
Jon Eshelman
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John installed a new lift master garage opener. He was prompt and had the new opener in the truck, was able to make the installation the same day. The new belt driven opener is much quieter.Very happy with the service.
Mark Johnson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gary was on time, explained aspects about the door, and then did the work in less than an hour. He is polite, professional, helpful, and a pleasure to do business with.
Steve Sturm
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

john is apro....I thin k he can fix any thing! He went to work and fixed my door in a hurry Have already. Dr recommended him to my friends! Not good at Texing with my finger on this pad....like my computer better.....thank you so much for sending John.
John Dickason
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
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