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Read what people are saying
about Precision Garage Door in:

Delaware Area, OH

Precision Garage Door of Columbus Ohio
has received 171 reviews, averaging 4.91 Stars:
1 2 3 4 5
Review:

Gary was our technician. He explained all options to fix the door and helped me decide which one was best for our situation. While he was here, he noticed a couple things that were potential future problems and fixed them as well. He did an outstanding job and I would absolutely recommend this company to anyone needing service.

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Gary L Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Gary L
*Esta reseña fue traducida del inglés
Review:

Precision Garage Door is a great company. I have used them a number of times in many years. They are always professional, prompt and courteous. Same day service each time I called. Highly recommend.

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Patrick M Service Provided:
Garage Door Opener Repair

Technicians: Patrick M
*Esta reseña fue traducida del inglés
Review:

Excellent customer service. The technician that installed our garage door opener exceeded my expectations. He was very professional, clearly very well trained and talented.

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Tim Jr Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tim Jr
*Esta reseña fue traducida del inglés
Review:

Very happy with our service call, Dmitri was very thorough with his repairs. Very courteous in explaining the issues he found.

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Dmitri S Service Provided:
Garage Door Opener Repair

Technicians: Dmitri S
*Esta reseña fue traducida del inglés
Review:

Dmitri S. did a great job repairing the garage door opener. He thoroughly described the issues and repair options. He also provided some input for when my opener needs replaced down the road. Dmitri was prompt, polite, and professional. Nobody likes to spend money on broken stuff, but you couldn't ask for a better experience when it needs to be done.

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Dmitri S Service Provided:
Garage Door Opener Repair

Technicians: Dmitri S
Review:

Your tech came out on Tuesday and gave us 3 quotes with least expensive of $1100.00 on a 3 year old door. Got it fixed for $65.00. What a difference.

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A Response from: Jim Rapp

Thank you for taking the time to leave your feedback. I appreciated speaking with you today to resolve this issue. Thank you so much for the opportunity to stand by our 100% customer satisfaction guarantee and make this right for you.

Service Provided:
Garage Door Repair

Review:

I don’t normally write reviews but after the most fabulous customer experience with Precision I had to write this one. After hours on the phone with Genie troubleshooters (several over a week), I was told I needed a new circuit board. I remembered the commercial “Precision-the name you can trust”. I called and that afternoon Kayne with Precision came to my rescue. He quickly evaluated the problem and fixed it. I did not need a new circuit board. He also instructed me on the correct lubricant to use to keep the door running smoothly and left me with the can (at no charge) to replace the WD40 I had been incorrectly told to use by the garage door installer (who was not with Precision). Kayne also took the time to make sure I knew how the remote, wall pad and outside keypad operated. Kayne provided courteous, patient and instructional service (a rarity these days)-it literally brought me to tears! THANK YOU!

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A Response from: Jim Rapp

Thank you so much, Siobhan, for such amazing feedback about our technician, Kayne. We pride ourselves in 100% customer satisfaction, and we are so happy that Kayne was able to meet that expectation for you!

Service Provided:
Garage Door Repair

Review:

I normally don’t do reviews but this company is an exceptional one it is run like a company should be run communication is outstanding employees are top notch I can’t think of a bad thing to say except I wish I could give them more stars. If you are thinking about new garage door don’t hesitate to call precision you will not be sorry. Mary Alana Amy Arron all great employees thank you for your service.

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Alana M Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Alana M
Review:

Wow! While home repairs on a random Tuesday night are never ideal - my customer service was awesome. I had a next day appointment made online at 10pm. Jason showed up the next morning right on time and was super friendly and helpful. Repair was completed in about an hour and he gave me different price options which was nice. Without a doubt - very professional and timely. Repeat customer for sure.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tom, who repaired my door, was fabulous - a great representative for your company

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Tom P Service Provided:
Garage Door Opener Repair

Technicians: Tom P
Review:

David is excellent employee, and he did a terrific job installing my new Genie garage door opener.

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David S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: David S
Review:

I inquired about a garage door at 11am on a Saturday hoping to get a repair done within the next week. Not even 8 hours later, we had our garage door fixed! Friendly, affordable, fast service. Will (hopefully not need soon) use again!

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David S Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: David S
Review:

Jason was my service specialist and replaced my overhead garage door opener, keypad, and touch opener as well as other components that were defective or worn. He had everything he needed with him and performed all of the work in just a few hours. He also programmed my car to the new opener, put in the security code into the keypad, and explained how everything works, including if the electric goes out. I was referred to Precision Door by two other friends hi had similar work done.

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Jason D Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Jason D
Review:

Alana Moran came to our house to quote new garage door & opener. Very informative! She took a picture of our house & showed us what different doors would look like on our house. Even printed pictures so we could make an informed decision. Set up install & took care of all of our questions! We purchased a garage door & opener.

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Alana M Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Alana M
Review:

Great service great workmanship

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David S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David S
Review:

Very friendly,and excellant service.

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Patrick M Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Patrick M
Review:

Very pleased with the repair on my door. Tom was able to arrive on time and explained my options to fix my door and it works as good as a new door. He did.the job and was very friendly in explaining what maintenance i need to do. Price was a little higher than i expected but senior discount did help some and as my Mom always said you get what you pay for. I would recommend Precision to my friends and family

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Tom P Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tom P
Review:

$1396 for a torsion spring repair. Just got a quote from another company for a fraction of the price. Reporting to BBB tomorrow. Considering getting an attorney.

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A Response from: Jim Rapp

Phil, we appreciate you taking the time to leave your feedback. We do offer price matching with any legitimate quote and hope after speaking with you this morning we were able to leave you a better feeling about using our company for any of your future garage door needs. Thank you again for the opportunity and your time.

Service Provided:
Broken Garage Door Spring Repair

Review:

I'm relatively new to Delaware, OH, and have had to call a couple of times for garage door opener issues on the home I purchased. On the first occasion, the springs on my door broke; on the second service call 7 months later, one of the replacement springs malfunctioned. I've appreciated the fact that in both cases, a technician was able to come to my house on the day that I called. He was courteous and professional, explained exactly what was wrong, what needed repairing and why, and promptly completed the work. On the second trip, I'd planned to add an upgraded part to my system and the technician's manager gave it to me the $150 part for free since because of the spring failure. I'll continue to use Precision Garage Door and would highly recommend it to potential customers.

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Jonathon S Service Provided:
Broken Garage Door Spring Repair

Technicians: Jonathon S
Review:

Had issue with garage door bottom seal and side seals. Tech Ken came, replaced what he could and will be back when remaining products are in stock. Tech Ken was very professional, easy to talk to and answered all questions as well as asked pertinent questions. Very satisfied with customer service thus far. would recommend your company.

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Kenneth S Service Provided:
Garage Door Repair

Installers: Kenneth S
Review:

Jason was very polite and knowledgeable, answered all our questions, left our garage cleaner than when he started, and had us back up and running in no time.

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Jason D Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jason D
Review:

Was very professional and was very efficient. I am very happy with work he did! Completed everything I expected!

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Walker F Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technicians: Walker F
Review:

Very polite and knew his stuff, great guy Matt E 5 star rating from me and won't hesitate to call again

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Matt E Service Provided:
Broken Garage Door Spring Repair

Technicians: Matt E
Review:

Thanks, Dimitri! It was so nice to have a technician arrive to rectify our problem who is knowledgeable, honest and ready to do the job right the first time. He replaced our garage door opener, springs and control devices-so far so good. Price was a little daunting, sign of the times I guess...but we appreciate the efficiency and service!

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Dmitri S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Dmitri S
Review:

En was helpful, courteous and made it easy for us to select a new door. Glad this company was recommended to me by two others when I didn't know where to go.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Tim is exactly why Precision should be your first choice in overhead garage door service. He is truly a professional that takes extreme care in delivering service to the customer. He was more than I could ask for in a technician, knowledgeable, efficient and an all around great person. I don't wish for any other problems with my overhead doors, but if I do, I will immediately call Precision and request Tim again!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We had a motion light that wasn’t working properly. Precision came out and fix it without a problem and it was still under warranty so we had no charge. They are a wonderful company to work with. They stand by their warranties. They treat their customers like they’re actually people. They don’t take advantage of customers. I will continue using this company for any of my garage door needs. I have referred them to several friends who have used them and who are also been very satisfied

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Dustin K Service Provided:
Garage Door Opener Repair

Technicians: Dustin K
Review:

I called 9:30 AM to get a broken garage door spring replaced. (Lashad) Lake was here before noon, looked over both garage doors and offered four options for one door or both, since I also asked about replacing seals on the bottoms of the doors and anything else that might be needed. He had everything needed on the truck and was done by 3:30. He was friendly, polite, explained all the options and didn't push for the most expensive one. Very glad he was the technician who came out and we would want him for any future work.

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Lashad L Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Lashad L
Review:

Derek M was an incredible representative for Precision Door Service. I called with my issue at 5:45 and he was at my house just over an hour later. He explained and went into great detail the issues we had, provided a range of pricing options for the repairs needed, and then got the job done with an excellent attention to detail. My garage door is like new and still blown away by how quick he responded to the call and the quality of work that was done while here. I will use Precision Door Service again and recommend the service to anyone because of Derek M.

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Derek M Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Derek M
Review:

I chose to contact Precision after my garage door had broken while trying to get my wife’s car out of the garage. The service technician came out the same day. He gave me all of my options, with pricing, and allowed me to make a decision with no pressure. They were willing to repair or replace the door if I wanted. I made the decision to replace the door and opener, and the office called that afternoon to schedule a replacement time. This all happened on a Friday, they arrived Tuesday to replace the door. The technician was prompt, polite, and made sure all the work was correct and the parts were in good condition. He even had another panel brought out as the first one was dented. Once the job was completed, we reviewed everything to my satisfaction. I would definitely recommend Precision for baby garage door service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

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Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230