Garage Door Repair in Dublin, OH - Page 15

Kim Monder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was - in a word - excellent! I received complete same day service just as you advertise. I made an appointment at 8 a.m., he arrived at 10 a.m. He first walked me through all the "issues" observations with our garage door system. Then, when he gave us an estimate for repair/replace, he listed the items in order of priority to address. He said he would complete his work in 2 to 2 1/2 hours. It was 2 hours. Then, when he was done, he walked through everything he did, and asked me if I had any more questions. He kept his word on everything. And your company backed up your word in your advertising. Thank you! I would recommend Precision to anyone.

Carol May

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt was a pleasure. I told him to inspect my garage door and to sync my garage door opener and the keyless pad. I wasn’t expecting my 27 year old garage door to be in dire need of new parts. We figured what parts were a necessity and gave an affordable price. He took an interest in conversation which made the experience less painful. I would recommend this company for a job well done.

Jeff Larger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My wife and I are very satisfied with the service we received today. Tim was very friendly and professional. I highly recommend him as a service tech. Thank you for all your help, especially on a Sunday morning!

Tony Tai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional, quick service, and reasonable rates. Customer service (Kimberly) was excellent. Technician Joshua Walker was very knowledgeable and thorough in his work. A pleasure to deal with and highly recommend Precision Overhead Garage Door Service (ask for Joshua Walker).

Naomi Tokar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have been so pleased with Adam H - last November and today! I was also glad that he was the person who came to my assistance. When I made the call, I was told that Adam had been assigned elsewhere and Joseph would be coming to help me. I asked that Adam be told that I said Hi. I was pleasantly surprised to get a call from Adam and say he was on his way; to thank you! I am a widow existing alone and really appreciate a business that understands the continuality of service is of value to the client as well as the service person. Thank you, this means a lot to me - I know most people are good but I have had one person in my home for installation of new washer & dryers and it was traumatic. So, I really appreciate good service with trusted people! And that you have in Adam H - for sure!!

Joe Federer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I HAVE SEEN THE WORK THIS COMPANY DOES. ITS GREAT WORK. THE STAFF AND INSTALLERS ARE ALL SO HELPFUL AND POLITE. I MET TIM ON THIS REPAIR ON 7/20/2023. HE WAS ON-TIME, PROFESSIONAL AND VERY GOOD AT EXPLAINING MY NEEDS AND PRICE OPTIONS. HE DID A VERY GOOD JOB. WE ARE VERY HAPPY CUSTOMERS. THANKS

Chris Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with Precision! Our technician was Joe, and he was great! He explained everything and all the options in a way that I understood. Joe came out the same day we called and the whole process from when he showed up to our garage door being fixed and functional was less than 2 hours! We highly recommend Precision.

Bharat Krishnan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Pat did a great job working with us to devise a plan that fit both our needs and our budget.

Dan Mahoney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You are amazing. You set the standard when it comes to customer service. David S second to none. Not sure how you find people like David. Cudos to your hiring staff. Please do not change your DNA. Hard to find businesses like yours. Thank you David and Precision!!!!!!

John League

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mike our tech arrived within the time window. He was knowledgeable about the problem and made the adjustment on the door travel.

David Russi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving - this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!

Debra Mattera

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Communication was terrible--service tech told me I had three options to get my garage door working... #1 Good $1155; #2 Better $1515 or #3 Best $1715... no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)... I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)... AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if "for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation". So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back... that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????

Fred Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe provided great options to correct our prpblem. Your Co. arrived less than two hours from my call to provide service. Please send Joe if we ever need future service. Thanks for your

Clint Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kayne came today to assist us with an urgent Garage Door issue. Earlier in the day our Garage door cable broke and other issues were discovered! Kayne was on time, friendly and extremely knowledgeable about our issues! He also was upfront about our issue and gave us a couple of options which we choose to just replace the door based upon the age and issues. We look forward to working with Sara tomorrow (fast service) in finding a new door! High recommend Precision Door Service and Kayne!

Adriana Sfalcin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam arrived right as scheduled - did a marvelous job and so very personal! I would request him again (hopefully) - I won't need him and I assure you that I will recommend you to neighbors as all of us have garage door openers going on 20 years and will need you! Thank you!!

Kathy Voorhies

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Mr. Rapp, Dustin was professional, on time, reviewed the problem I was having with the garage door, and shared several choices for repairing the issue. I'm happy with the outcome, and want to thank you and Dustin. K. Voorhies

Cheryl Roosa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had an issue with my garage door. Called Precision and Patrick fixed it within minutes. Great service and great technician.

Michael Kelty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The experience with Precision Grage Door was excellent; 1. Technician arrived within two hours of my initial call to Precision. 2. The problem was diagnosed with 30 min. 3 Repair/Replacement was in effect within 15 min after diagnosis. 4. Techncian made sure I received the Senior discount

Glen Worley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had our garage door and opener serviced by Jason O. on a Sunday. Professional, proficient, and truly committed to going above and beyond expectations. We’ve had various types of work on our house and were discouraged by sub par workmanship and customer service. Precision Door Service has restored our expectations for quality workmanship and service. Will absolutely recommend!

Kenji Hosaka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair work. Our Precision garage door was installed about two years ago and, in this morning, the torsion spring bar support plate came off from the wall and the door became unopenable. Furthermore, the support plate hit and broke the garage door window glass. I called Precision right away and the service man fixed in this afternoon. I was expecting that some troubles would occur soon or later but the most important thing is how soon the service person will show up and correct the issues. I'm so impressed and this is one of reasons we decided to have Precision. The service person, Derek M, is very polite and great service technician as well. By the way, it was no cost for the repair. Thank you!!!!

Cathy Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chad came to our home and informed us we needed a new garage door. Very nice person. He did a great job. Will recommend your services to others. Thank you

Nick M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived on time, explained the issues thoroughly, provided options to resolve the issue, followed by the cost estimates of the options we were interested in exploring. No pressure sales. All questions were answered clearly and effectively. We replaced the opener and look forward to not having garage door opener issues for years to come!

Greg McKinney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My entire experience with Precision Garage Door was excellent. In less than two days, I had a fully functioning garage door. Our technician, Derek M., was superb! You would be hard pressed to find a nicer person. He is extremely knowledgeable, and he patiently answered my many questions. I highly recommend Precision Garage Door.

Matt Berning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service tech Dustin was great. He explained everything to us and made sure We were well informed. He did a great job!

Corinne Chain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything from the initial appointment setup to discussing my needs with the door designer to final installation went smoothly. I was pleased with the service I received from everyone and will keep Precision Door in mind for any future needs!

Ann Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've used Precision for the last 18 years and you have always come through for me. Today, Saturday 4/8/23, Easter weekend, my spring broke and I had a tech here fixing it within a few hours. It was Thomas T. and he couldn't be more knowledgeable, polite, and helpful in getting my old spring replaced and making sure everything was operating properly. Thank you. It's nice to work with someone with great work ethic. I am so grateful!

Melinda Righter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Such speedy service - repairman was at my door 15 minutes after my call for service. Jason was efficient and answered all my questions and was done with the job within an hour!

Neal Handler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan (Joseph) clearly explained the issues with my garage door, and gave me multiple solutions to solve the problem. He was knowledgeable, professional, efficient, and friendly. The job was completely quickly!

Craig Maul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had great service today. I called early afternoon and got an appointment between two and four. He was here at two. He very quickly realized we just needed to reboot a garage door opener to get it to open. We felt foolish for having him come all this way to our home, but he was very nice about it. We will definitely call on you again if needed.

Jim Yeary

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

FANTASTIC SAME DAY SERVICE.....WOULD RECOMMEND PRECISION DOOR TO MY FRIENDS.