Garage Door Repair in Dublin, OH - Page 12

Sara Enright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cannot possibly give enough praise to this company! I have always used them for my garage door and they have provided fast and exceptional service. Mike came out today and was absolutely wonderful to work with. This is the only garage door company you should call in Columbus!!

Roger Garland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door opener needed repair. I called precision, whom I had used before. The came by late morning on the morning I called. I wasn’t home, but my son was there. Carlos called me and gave me information along the way. I ended up replacing the opener since it was 22 years old. So communication was great. It works wonderfully and much quieter. Though, I was taken aback by the cost , way more than anticipated. Mostly on labor and install side, since part isn’t overly expensive.

Dave Koehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No Problems. The service agent did a great job identifying and solving the problem.

Hannah Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I put in a service request around 11:20 am and already had a technician at my door by 1:00 pm! Tom was so kind and took the time to explain what was wrong with my garage opener, why it was wrong, and all my options to repair or replace. I really appreciated that I could have chosen to either repair or replace my opener same day, and I wouldn’t have had to wait for a second appointment either way. I chose to go for the replacement, and Tom was very efficient and walked me through all the main controls once he was finished. He also made sure to test other aspects of my garage door for safety, which I felt was extremely thoughtful. Thank you, Tom and Precision!

Mark Cadwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last night, August 8th, I discovered that our garage door springs needed to be adjusted. I didn't want to take the chance that the springs would break or that the extra strain would damage the motor. While trying to decide who to call I remembered your TV ads and gave Precision a call about 5:00 p.m. A service appointment was easily set up and your employee, David Morgan, arrived as promised about 6:30 p.m. David adjusted the spring tension on the door and now the door operates properly. Thanks for your company's prompt and excellent service.

David Basford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleasantly shocked at how nice and knowledgeable your technician, Patrick Mulligan, was yesterday.. I explained to Patrick that my garage door seemed to be working fine, but I wanted some preventive maintenance done. Patrick explained to me the various levels of maintenance he could service, and the cost of each. Totally my choice! No high pressure! As he finished the job, Patrick explained to me exactly what he had done. Excellent follow-up! As far as your company’s response. I called late in the afternoon this week, Patrick arrived at approx. 8:20 a.m. the next morning, calling me first, that he was on his way. Excellent service! The only suggestions I want to give is that I think you could cut back on your TV ads, and you need more detail on this page concerning the service done. Look at my case. I probably used 6 service jobs on your list, and you only gave me one choice! Thank You.

Therese Grieco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded - AND - when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!

Amanda Bindel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful experience with Precision! Our garage door opener system broke unexpectedly. I made a call into Precision late in the evening on a Monday and they had someone at my home to help the following morning on Tuesday. Mike was extremely helpful and kind. He had everything set up and ready to go for us in no time! We are extremely grateful for the support and help and will definitely recommend this company to our friends! Thank you!

Neal Handler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam Moore was an outstanding tech.! He was knowledgeable, efficient, polite, and very customer-centered! He is a top-notch employee!

Margaret Verrall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed help troubleshooting non-working garage door opener. Was able to schedule next day service. The tech was great! Problem efficiently solved.

Peter Lou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New springs, rollers, and opener. Everything went well and Chaz did great work

Mark H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Something happened to the cable that wouldn't allow our garage door to close when we left for work in the morning. Called Precision around 7:30 am and they had a technician at the house at 10:00 am. He discovered the cable jumped off the wheel. Nothing was broken. He corrected the issue and re-adjusted the door. Very happy with the quick response and professionalism of the field tech.

Lora Bayati

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chaz was a very nice representative and fix the issue I had with my keypad. He was the installer of my new garage door, so it was nice to have him be the one that come to address the problem.

DJ Jarrad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt has been great! Very quick to get out here and very knowledgeable and helpful with fixing the garage door and educating us on what is going on. Very appreciative of him!

Gil Couto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin and his trainee were GREAT! They fixed the problem in no time, but some issues persisted, so they installed a new part, and VOILA!, fixed!

Augustine Fordjour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Megan Wills is superb and very professional.

Terri Venesy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A huge shout out to Mike McClellan, the technician who replaced our broken door parts. He arrived promptly, evaluated the situation and communicated with us throughout the process by providing us with information on our options. We found Mike accountable and professional and were extremely pleased to have a quiet and well functioning garage door after all of his hard work.

Tom Holton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave, the Precision tech, exceeded my expectations. He arrived early in the expected time window, looked at the door condition and we discussed a range of repair and replacement choices. We thought he was thorough and we were very, very happy to know he had everything he needed on the truck. I commented I recalled the Precision commercial which includes the line that the trucks are like a warehouse on wheels. That certainly was true. Dave worked for about five hours straight, and the door works beautifully. It may seem expensive but when I look at it on a per-use basis, it is very, very inexpensive. And it is whisper-quite compared to the previous door motor. Dave's comments about Precision were very positive, reinforcing my decision to call for the service. I will be showing the work to my neighbors when I get the chance.

Kim & Larry Harter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua did an outstanding job. He was on time! Knowledgeable, friendly, fast service. Highly recommend the service but Joshua was the best! Kim Harter

My Name

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service. Technician was very knowledgeable and professional. I called in the morning and had a tech on-site a couple hours later. Sticker shock. It was very expensive. The electric eye (safety feature) and spring was replaced. The spring was a recommendation. I am sure a smaller shop would recommend them, just be prepared $$$$$.

Doug Thayer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom, your Service Tech was the best!

Randy Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and so knowledgeable.

Ashok Saraswat

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service; excellent repair work. Repair tech exhibited great manners (Service with Smile ) and he kept us informed about all our repair options. The work was done on time as promised !!! We highly recommend Precision Garage Door's 7/day repair services.

Allen Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had precision install a new door in July of 2023. No problems with it until recently when it started making some noise while going up. I called and got someone here next day. He had to realign the door due to settling. Now no more noise and the whole thing is quieter than when 1st installed. Fine job every time I have used precision.

Richard Beatty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a 16-year-old spring break on my garage door this morning (nothing else sounds like that noise coming from your garage!). I contacted Precision after a quick web search for help, and saw their great reviews and promise of same-day service. I set up the appointment via their online live chat. Their representative, Mike, showed up the front end of their appointed time slot. Very personal and professional, he offered me some options, and completed the job in under 2 hours. Could not have been easier!

Cydney Philbin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, Dave thoroughly educated me on the process. He exceeded my expectations.

Bill Coulter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THE MAN YOU SENT WAS NICE, AND POLITE. HE SOLD ME A NEW OPENER, AND DID A VERY GOOD JOB.

Lori Torquato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chose this company because my experience has been very positive. Company employees are knowledgeable, corteous and professional. My issue was taken care in a timely manner both times I have requested service. I would highly recommend them

Stephanie Dunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was not closing anymore so we contacted precision. Our whole garage door system had been recently replaced in 2018. They stated that our whole safety system needed replaced which would cost over $1,100. We have a toddler and a newborn at home so we had it replaced. I thought it seemed very expensive. After talking with my dad, he took my itemized statement to his garage door company and they stated I was over charged by about double and that some of the parts replaced would not of needed replaced for what was wrong with the garage door. Super unfortunate since the salesman saw that we had a newborn and he still overcharged us by double for our garage door, replaced parts that didn’t need done, and took advantage of us. I Definitely do not recommend and I will let my coworkers know to never use this company and let my neighborhood Facebook group to never use this company!

Wendy Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

David Hejduk came within 30 minutes from the time we called to schedule. He explained the problem and then fixed the problem. David did a great job and is a very nice person. Thank you