Garage Door Repair in Dublin, OH - Page 11

Rick Carey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with our service call. The technician, Tim Tomlinson, arrived on schedule, saw the problem with the door and repaired it without any issues.

Michael Heil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn't be happier with the service from Precision Garage Door! From the moment I called, they were extremely helpful and walked me through all the options for my garage door issue. The technician arrived within just a few hours of my call and took the time to explain everything in detail, helping me pick the best solution for my needs. I was thrilled they could fix it the same day, and their professionalism and expertise really stood out. Highly recommend Precision Garage Door for anyone looking for fast, friendly, and knowledgeable service

Lee Sanow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was knowledgeable and polite. He evaluated the situation and suggested a resolution with easy-to-understand pricing.

Amy Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful installer, John! He was very professional and thorough. He offered me several options so I could make an informed decision. Installation was quick, he showed me how to use the new opener including showing me how to program the new key pad. It’s very easy to program. I would not hesitate to call your company again to service my garage doors.

Helen Weed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision repair person arrived when expected. He was able to determine what was wrong with my garage door. Repair was completed immediately. He offered me two different repair options. I offered him a coupon I had been saving for Precision. He discovered that my senior citizen discount offered me a larger savings.

Elaine Selekman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleasant to work with. Very helpful with a minor problem. Would recommend

Brian L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service and offered a nice array of options for fixing our door. Super polite and answered all of our questions. Great job!

Sandra Rabuck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was very nice and helpful. He showed me 3 choices of openers I could get. He told me multiple ways to set up the door opener. It didn't take long at all to put in. I will definitely recommend your business. Thanks

PJ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam, the person that installed the garage door opener and related hardware, was courteous, helpful, and professional. He answered all of my questions completely. The office staff were very nice, helpful, prompt and positive. Thanks !

Bill Schnese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time working with Precision Garage Door. Excellent experience. Called to request a service call at 9:15 am and they were knocking at my door 3 hours later. Mike, the Technician, was professional, detailed in his work, informative and great to have around. I would recommend these guys to anyone. I was extremely satisfied. Thank you!!!

David Joy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Two words describe James’s diagnosis and repair service skills: honesty and integrity. We discussed the main reasons I was having issues with my door opening. Solved on the spot. I purchased new rollers to replace the 20+ year old originals. We also addressed how the recently repainted door and new frame trim were the probable cause. No pressure; he left the roller decision entirely up to me.

Joseph Kohler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is a very skilled technician who diagnosed the problem with our garage door and repaired it quickly and efficiently. I am well pleased with the service of Precision. I also liked the senior citizen discount that was offered. My wife is overjoyed with the results of James’ work.

Sara Enright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cannot possibly give enough praise to this company! I have always used them for my garage door and they have provided fast and exceptional service. Mike came out today and was absolutely wonderful to work with. This is the only garage door company you should call in Columbus!!

Roger Garland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door opener needed repair. I called precision, whom I had used before. The came by late morning on the morning I called. I wasn’t home, but my son was there. Carlos called me and gave me information along the way. I ended up replacing the opener since it was 22 years old. So communication was great. It works wonderfully and much quieter. Though, I was taken aback by the cost , way more than anticipated. Mostly on labor and install side, since part isn’t overly expensive.

Dave Koehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No Problems. The service agent did a great job identifying and solving the problem.

Hannah Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I put in a service request around 11:20 am and already had a technician at my door by 1:00 pm! Tom was so kind and took the time to explain what was wrong with my garage opener, why it was wrong, and all my options to repair or replace. I really appreciated that I could have chosen to either repair or replace my opener same day, and I wouldn’t have had to wait for a second appointment either way. I chose to go for the replacement, and Tom was very efficient and walked me through all the main controls once he was finished. He also made sure to test other aspects of my garage door for safety, which I felt was extremely thoughtful. Thank you, Tom and Precision!

Mark Cadwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last night, August 8th, I discovered that our garage door springs needed to be adjusted. I didn't want to take the chance that the springs would break or that the extra strain would damage the motor. While trying to decide who to call I remembered your TV ads and gave Precision a call about 5:00 p.m. A service appointment was easily set up and your employee, David Morgan, arrived as promised about 6:30 p.m. David adjusted the spring tension on the door and now the door operates properly. Thanks for your company's prompt and excellent service.

David Basford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleasantly shocked at how nice and knowledgeable your technician, Patrick Mulligan, was yesterday.. I explained to Patrick that my garage door seemed to be working fine, but I wanted some preventive maintenance done. Patrick explained to me the various levels of maintenance he could service, and the cost of each. Totally my choice! No high pressure! As he finished the job, Patrick explained to me exactly what he had done. Excellent follow-up! As far as your company’s response. I called late in the afternoon this week, Patrick arrived at approx. 8:20 a.m. the next morning, calling me first, that he was on his way. Excellent service! The only suggestions I want to give is that I think you could cut back on your TV ads, and you need more detail on this page concerning the service done. Look at my case. I probably used 6 service jobs on your list, and you only gave me one choice! Thank You.

Therese Grieco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded - AND - when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!

Amanda Bindel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful experience with Precision! Our garage door opener system broke unexpectedly. I made a call into Precision late in the evening on a Monday and they had someone at my home to help the following morning on Tuesday. Mike was extremely helpful and kind. He had everything set up and ready to go for us in no time! We are extremely grateful for the support and help and will definitely recommend this company to our friends! Thank you!

Neal Handler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam Moore was an outstanding tech.! He was knowledgeable, efficient, polite, and very customer-centered! He is a top-notch employee!

Margaret Verrall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed help troubleshooting non-working garage door opener. Was able to schedule next day service. The tech was great! Problem efficiently solved.

Peter Lou

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

New springs, rollers, and opener. Everything went well and Chaz did great work

Mark H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Something happened to the cable that wouldn't allow our garage door to close when we left for work in the morning. Called Precision around 7:30 am and they had a technician at the house at 10:00 am. He discovered the cable jumped off the wheel. Nothing was broken. He corrected the issue and re-adjusted the door. Very happy with the quick response and professionalism of the field tech.

Lora Bayati

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chaz was a very nice representative and fix the issue I had with my keypad. He was the installer of my new garage door, so it was nice to have him be the one that come to address the problem.

DJ Jarrad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt has been great! Very quick to get out here and very knowledgeable and helpful with fixing the garage door and educating us on what is going on. Very appreciative of him!

Gil Couto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin and his trainee were GREAT! They fixed the problem in no time, but some issues persisted, so they installed a new part, and VOILA!, fixed!

Augustine Fordjour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your technician, Megan Wills is superb and very professional.

Terri Venesy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A huge shout out to Mike McClellan, the technician who replaced our broken door parts. He arrived promptly, evaluated the situation and communicated with us throughout the process by providing us with information on our options. We found Mike accountable and professional and were extremely pleased to have a quiet and well functioning garage door after all of his hard work.

Tom Holton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dave, the Precision tech, exceeded my expectations. He arrived early in the expected time window, looked at the door condition and we discussed a range of repair and replacement choices. We thought he was thorough and we were very, very happy to know he had everything he needed on the truck. I commented I recalled the Precision commercial which includes the line that the trucks are like a warehouse on wheels. That certainly was true. Dave worked for about five hours straight, and the door works beautifully. It may seem expensive but when I look at it on a per-use basis, it is very, very inexpensive. And it is whisper-quite compared to the previous door motor. Dave's comments about Precision were very positive, reinforcing my decision to call for the service. I will be showing the work to my neighbors when I get the chance.