Garage Door Repair in Dublin, OH - Page 11

Kenneth Shively

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mo was extremely pleasent and went about his work professionally. I would refere him and your company to anyone that needed garage door work.

L. P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

One of our garage door springs broke over a weekend. Our cars were outside, so we used the online service to make an appointment for the following Monday. Easy to schedule at a convenient time. Joshua called us to let us know he was on his way and he showed up on-time. He was very professional and friendly. We discussed the door issue and he evaluated the entire door operation. We needed to replace both springs. We were advised ( not required ) to replace the 3 bearings on the door too. So we agreed to all repairs suggested, since we hadn't had that service in over 15 years. Joshua finished his work in a little over an hour. He showed us exactly how to grease the garage door springs and rollers to keep the door in good working order. The door works great now and we were very pleased with the interactions with Joshua and his work.

Scott Rossmiller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door installed by Precision that popped a spring after about 6 months. The spring actually pulled apart from its mounting bracket. The repair technician, Adam Moore, arrived the same day and discovered that the door springs that had been installed were too small for the door, which caused stress on the spring and caused it to pop apart. He replaced both springs with the proper size and the door opens much easier now. Thank you to Adam Moore for his competency, knowledge and expertise in correcting the problem.

Christina Corl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, efficient and just plain great work

Connie Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have seen your Trucks in the area and also your ads o TV. I had problems with my Door not coming down and thought you might be able to help me. I got an appointment immediately and the Technician Tom came out and located the problem, advised me of my options, we agreed on what was wrong and the price. He was on time and did an excellent job solving the problem. Service was great, he arrived on time and in no time the work was done. I have programed your number in my phone. AgainTom was very good and on top of what needed to be done and answered my questions. Very Professional Company.

Diane Morrison-Beedy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Helped me out when the door broke and our tech came in on his day off took care of things explained everything and gave me good advice on how to keep our garage door opener working smoothly

Sheri Schwarz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mohamed was great today. So incredibly nice and took the time to explain the problem to me. He did a great job. I highly recommend. An extra bonus is I met a fellow Dublin neighbor :0)

Harold Frantzen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to have what I thought was a minor problem fixed on my 30 year old door. The technician game to my home at the prescheduled day and on time. As I started pointing out to the tech my other annoying little problems with the door, the tech explained to me how all of these little problems were actually related to each other. He quickly gave me an estimate to have all of the minor problems fixed as well as some ideas of what will need to be taken care of sometime down the line should I be staying in my forever home. I gave the go-ahead for the repairs and in short order, it was done. Now I feel like I have what seems like a new door. Wow. I should have had this all done two years ago when I moved in. Very grateful to the tech for the work done.

Betty Clevenger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door Service based on a previous positive experience. The response time to calls is excellent and the employees provide professional and courteous service.

Richard Shoemaker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with Thomas Timmons, serviceman from Percision Door Service gave me--- very efficient, knowledgble about problems & FIX of my garage door.

Ness Shroff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service.

Rick Carey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a great experience with our service call. The technician, Tim Tomlinson, arrived on schedule, saw the problem with the door and repaired it without any issues.

Michael Heil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn't be happier with the service from Precision Garage Door! From the moment I called, they were extremely helpful and walked me through all the options for my garage door issue. The technician arrived within just a few hours of my call and took the time to explain everything in detail, helping me pick the best solution for my needs. I was thrilled they could fix it the same day, and their professionalism and expertise really stood out. Highly recommend Precision Garage Door for anyone looking for fast, friendly, and knowledgeable service

Lee Sanow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos was knowledgeable and polite. He evaluated the situation and suggested a resolution with easy-to-understand pricing.

Amy Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful installer, John! He was very professional and thorough. He offered me several options so I could make an informed decision. Installation was quick, he showed me how to use the new opener including showing me how to program the new key pad. It’s very easy to program. I would not hesitate to call your company again to service my garage doors.

Helen Weed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision repair person arrived when expected. He was able to determine what was wrong with my garage door. Repair was completed immediately. He offered me two different repair options. I offered him a coupon I had been saving for Precision. He discovered that my senior citizen discount offered me a larger savings.

Elaine Selekman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleasant to work with. Very helpful with a minor problem. Would recommend

Brian L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service and offered a nice array of options for fixing our door. Super polite and answered all of our questions. Great job!

Sandra Rabuck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was very nice and helpful. He showed me 3 choices of openers I could get. He told me multiple ways to set up the door opener. It didn't take long at all to put in. I will definitely recommend your business. Thanks

PJ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Adam, the person that installed the garage door opener and related hardware, was courteous, helpful, and professional. He answered all of my questions completely. The office staff were very nice, helpful, prompt and positive. Thanks !

Bill Schnese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First time working with Precision Garage Door. Excellent experience. Called to request a service call at 9:15 am and they were knocking at my door 3 hours later. Mike, the Technician, was professional, detailed in his work, informative and great to have around. I would recommend these guys to anyone. I was extremely satisfied. Thank you!!!

David Joy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Two words describe James’s diagnosis and repair service skills: honesty and integrity. We discussed the main reasons I was having issues with my door opening. Solved on the spot. I purchased new rollers to replace the 20+ year old originals. We also addressed how the recently repainted door and new frame trim were the probable cause. No pressure; he left the roller decision entirely up to me.

Joseph Kohler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is a very skilled technician who diagnosed the problem with our garage door and repaired it quickly and efficiently. I am well pleased with the service of Precision. I also liked the senior citizen discount that was offered. My wife is overjoyed with the results of James’ work.

Sara Enright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I cannot possibly give enough praise to this company! I have always used them for my garage door and they have provided fast and exceptional service. Mike came out today and was absolutely wonderful to work with. This is the only garage door company you should call in Columbus!!

Roger Garland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door opener needed repair. I called precision, whom I had used before. The came by late morning on the morning I called. I wasn’t home, but my son was there. Carlos called me and gave me information along the way. I ended up replacing the opener since it was 22 years old. So communication was great. It works wonderfully and much quieter. Though, I was taken aback by the cost , way more than anticipated. Mostly on labor and install side, since part isn’t overly expensive.

Dave Koehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No Problems. The service agent did a great job identifying and solving the problem.

Hannah Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I put in a service request around 11:20 am and already had a technician at my door by 1:00 pm! Tom was so kind and took the time to explain what was wrong with my garage opener, why it was wrong, and all my options to repair or replace. I really appreciated that I could have chosen to either repair or replace my opener same day, and I wouldn’t have had to wait for a second appointment either way. I chose to go for the replacement, and Tom was very efficient and walked me through all the main controls once he was finished. He also made sure to test other aspects of my garage door for safety, which I felt was extremely thoughtful. Thank you, Tom and Precision!

Mark Cadwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last night, August 8th, I discovered that our garage door springs needed to be adjusted. I didn't want to take the chance that the springs would break or that the extra strain would damage the motor. While trying to decide who to call I remembered your TV ads and gave Precision a call about 5:00 p.m. A service appointment was easily set up and your employee, David Morgan, arrived as promised about 6:30 p.m. David adjusted the spring tension on the door and now the door operates properly. Thanks for your company's prompt and excellent service.

David Basford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleasantly shocked at how nice and knowledgeable your technician, Patrick Mulligan, was yesterday.. I explained to Patrick that my garage door seemed to be working fine, but I wanted some preventive maintenance done. Patrick explained to me the various levels of maintenance he could service, and the cost of each. Totally my choice! No high pressure! As he finished the job, Patrick explained to me exactly what he had done. Excellent follow-up! As far as your company’s response. I called late in the afternoon this week, Patrick arrived at approx. 8:20 a.m. the next morning, calling me first, that he was on his way. Excellent service! The only suggestions I want to give is that I think you could cut back on your TV ads, and you need more detail on this page concerning the service done. Look at my case. I probably used 6 service jobs on your list, and you only gave me one choice! Thank You.

Therese Grieco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded - AND - when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!